Crowne Plaza Albuquerque by IHG

3.5 star property
Hotel with 3 restaurants, near University of New Mexico

Choose dates to view prices

Photo gallery for Crowne Plaza Albuquerque by IHG

Exterior
3 restaurants, breakfast served
BBQ/picnic area
Premium bedding, desk, laptop workspace, blackout drapes
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1901 University Blvd NE, Albuquerque, NM, 87102
  • Place, Rio Grande Trail
    ‪19 min walk‬
  • Place, University of New Mexico
    ‪3 min drive‬
  • Place, University of New Mexico Hospital
    ‪4 min drive‬
  • Airport, Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪9 min drive‬

Room options

Standard Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Mountain View

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Balcony

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(60 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(55 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Albuquerque

Located in Northeast Heights within 2 miles (3 km) of University of New Mexico, Crowne Plaza Albuquerque by IHG is within a few miles (5 km) of other popular sights such as University of New Mexico Hospital. This 261-room, 3.5-star hotel has a 24-hour gym along with free in-room WiFi and free self parking.

What's nearby

  • Rio Grande Trail - 19 min walk - 1.0 mile
  • Fresenius Medical Care at Heart Hospital Of New Mexico - 2 min drive - 2.1 miles
  • University of New Mexico - 3 min drive - 1.9 miles
  • Maxwell Museum of Anthropology - 3 min drive - 1.9 miles
  • University of New Mexico Hospital - 4 min drive - 2.1 miles

Getting around

  • Alvarado Transportation Center - 9 min drive
  • Albuquerque International Sunport (ABQ) - 14 min drive

Restaurants

  • ‪Circle K - ‬7 min walk
  • ‪Circle K - ‬2 min drive
  • ‪La Cumbre Brewing Company - ‬3 min drive
  • ‪Stripes Burrito Co. - ‬11 min walk
  • ‪Vegos - ‬3 min drive

About this property

Crowne Plaza Albuquerque by IHG

Hotel with 3 restaurants, near University of New Mexico
At Crowne Plaza Albuquerque by IHG, guests have access to a 24-hour gym, free WiFi in public areas, and a conference center. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and concierge services. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.
Guests can expect to find free WiFi and 32-inch LCD TVs with cable channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Balconies, coffee makers, and free weekday newspapers are also standard.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Valet parking on site (USD 5 per night)
  • Limited onsite self and valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 10 to 15 per person
  • 3 bars/lounges
  • 3 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cantina Lounge
  • Ranchers Club
  • StoneStreet

Things to do

  • 24-hour gym
  • Outdoor pool (guest access)
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Refrigerator on request
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 150 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (7,793 square feet of space)

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Fan
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • 1 total pets
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50.00 per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 per person
  • Valet parking fee: USD 5 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from August to October.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Albuquerque Crowne Plaza
Crowne Plaza Albuquerque
Crowne Plaza Hotel Albuquerque
Crowne Plaza Albuequerque Hotel Albuquerque
Crowne Plaza Albuquerque Hotel

Frequently asked questions

Is free cancellation available at Crowne Plaza Albuquerque by IHG?

Crowne Plaza Albuquerque by IHG offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

What can I see around Crowne Plaza Albuquerque by IHG?

This hotel is situated in Northeast Heights, close to Kirtland Air Force Base, Popejoy Hall, and Indian Pueblo Cultural Center. You'll also find Isotopes Park and University Stadium within a short drive.

Is there parking available at Crowne Plaza Albuquerque by IHG?

Yes, self parking is offered for free at the hotel. Valet parking is available for USD 5 per night. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Crowne Plaza Albuquerque by IHG feature a casino on the premises?

No, Crowne Plaza Albuquerque by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza Albuquerque by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 10:00 AM and 8:00 PM and the seasonal pool is normally open from August until October.

What amenities will couples enjoy at Crowne Plaza Albuquerque by IHG?

Couples staying at this hotel will appreciate amenities like premium bedding as well as 3 bars and 3 restaurants.

Does Crowne Plaza Albuquerque by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Crowne Plaza Albuquerque by IHG have a restaurant that serves breakfast?

Yes, Crowne Plaza Albuquerque by IHG has 3 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will Crowne Plaza Albuquerque by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at Crowne Plaza Albuquerque by IHG for a fee of USD 50 per accommodation, per stay.

Does Crowne Plaza Albuquerque by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Crowne Plaza Albuquerque by IHG?

The closest major airport to Crowne Plaza Albuquerque by IHG is Albuquerque International Sunport (ABQ), which is 8.6 mi away (14 minutes by car).

Can I book a room with a balcony at Crowne Plaza Albuquerque by IHG?

Yes, every guestroom at Crowne Plaza Albuquerque by IHG comes with a balcony.

Does Crowne Plaza Albuquerque by IHG offer wedding services?

There are wedding services available at Crowne Plaza Albuquerque by IHG if that's in your vacation plans.

Crowne Plaza Albuquerque by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 488 out of 1002 reviews
Rating 8 - Good. 231 out of 1002 reviews
Rating 6 - Okay. 137 out of 1002 reviews
Rating 4 - Poor. 93 out of 1002 reviews
Rating 2 - Terrible. 53 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We didn't buy breakfast. Not in the best part of town. Parking was limited temporarily. Our room was nice and accommodating.
Stayed 1 night in Dec 2025

10/10 Excellent

Vivian

Stayed 1 night in Nov 2025

2/10 Terrible

Brandon

Stayed 1 night in Sep 2025

6/10 Okay

dhiresh

Business traveler, Traveled with partner
Liked: Staff & service
Wi fi
Stayed 2 nights in Sep 2025

8/10 Good

Dawn

Stayed 1 night in Sep 2025

10/10 Excellent

Roger

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
I would have locked the steakhouse but it wasn't open
Stayed 1 night in Sep 2025

4/10 Poor

Vivian

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Desk clerk was too busy talking to other people and dealt with me passively. Didn’t take the time to inform me of the amenities
Stayed 1 night in Sep 2025

10/10 Excellent

howland

Liked: Cleanliness, staff & service, property conditions & facilities
We love the view from the Crown Plaza
Stayed 1 night in Sep 2025

8/10 Good

Cecelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s sad how much the area has deteriorated in the last year. Restaurants that were nearby have closed because of the homeless problem. If I wasn’t attending an event during my stay I probably would have stayed at a different property. And with the current condition in Albuquerque a different property may have the same issues. Sad
Stayed 5 nights in Sep 2025

10/10 Excellent

Lynda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place . Comfy beds. Quiet. Easy check in. Friend staff. Good and plentiful towels.
Stayed 2 nights in Sep 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was accessible to my needs withusing lyft. All were friendly
Stayed 4 nights in Sep 2025

10/10 Excellent

Chris

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Velma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very nice to stay, the rooms were clean, the beds are so comfortable and clean. The staffs were very nice and helpful but it was kind of noisy by the freeway and the ambulance running by the hotel with their siren on.
Stayed 1 night in Aug 2025

10/10 Excellent

Juan

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and the King Size bed was very comfortable. Check in staff was very kind and professional. She was the same one that checked us in the last time and wasn't friendly so she could have had a bad day that day like we do. The only thing I don't care for is the property is next to the interstate so it's noisy but I deal with it because it's a great place and not too expensive to stay. I highly recommend you stay.
Stayed 1 night in Sep 2025

6/10 Okay

Sarah

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Can tell it used to be really nice!

We could tell this hotel was probably amazing in it's hay-day! Lots of southwestern charm, just a bit rundown overall. Staff was super friendly and it was totally fine for our quick airport overnighter before driving to Durango the next morning.
Stayed 1 night in Sep 2025

10/10 Excellent

VIVIAN

Liked: Property conditions & facilities
Highway noise
Stayed 1 night in Sep 2025

10/10 Excellent

Celsa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Cristal

Stayed 1 night in Sep 2025

6/10 Okay

Christopher Charles

Traveled with family
Liked: Cleanliness, staff & service
The hotel is close to the historical neighborhood but it is an older property and you can tell. My room had a balcony and was facing the street so a bit noisy with cars and motorcycles. I was surprised having a suite with 2 queen beds it didn’t include Free breakfast. They did clean the room when we were out daily so that’s good and water was only $1 do they didn’t overcharge on that.
Stayed 5 nights in Aug 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Sep 2025

2/10 Terrible

Angelica

Disliked: Staff & service
We checked in to the property, first room we had the bathroom was flooded. We were then moved to another room, no hot water. Third room- stained bedsheets + layers of dust on the furniture. We’d never experienced such a filthy place. We finally decided that we could not stay at this facility being that I am pregnant + also would not allow our toddler to stay somewhere that we s clearly… not kept up with. Front desk refused a refund even after pics were provided and said “we can’t refund since it was prepaid.” I called Expedia and they stated that they will contact the facility and once the manager approves for a refund the money will be released. Then Expedia could only get through to a front desk agent and not a manager so we went down to speak to them. The lady we spoke to said nobody called to which I showed her that Expedia confirmed talking to them, then she said it must have been her coworker that got the call then. We then told her that they will be calling again + she said that they don’t even have a manager in and wouldn’t until the following morning when we are due to check out. I asked if she could at least call the manager and she said no. Expedia was never able to get in contact with a manager therefore I still paid full rate for the night even though we did not stay and still paid another 200 on top of that just to have a place to sleep. I have emails as late as 10:30am the following day fr Expedia stating they have not been able to get in touch with a mngr.
Stayed 1 night in Sep 2025

10/10 Excellent

Lindell, Weatherford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property in a sketchy area
Stayed 1 night in Sep 2025

10/10 Excellent

Dolores, Bastrop

Stayed 6 nights in Sep 2025

10/10 Excellent

Alisha

Stayed 1 night in Sep 2025

8/10 Good

Lumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025