Crowne Plaza Albany - The Desmond Hotel by IHG

Hotel with free parking, near Colonie Center Mall

Choose dates to view prices

Where to?

Dates

September 2025

October 2025

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

24/7 front desk
Bar

Explore the area

660 Albany Shaker Rd, Albany, NY, 12211

Colonie Center Mall
‪3 min drive‬
Crossgates Mall
‪6 min drive‬
University at Albany
‪7 min drive‬
Albany, NY (ALB-Albany Intl.)
‪2 min drive‬

Room options

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

Wonderful

Sleeps 2
1 King Bed

Standard Room

Exceptional

Sleeps 2
1 Twin Bed OR 2 Queen Beds

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

Excellent

Sleeps 4
2 Queen Beds

Suite, 1 King Bed

Exceptional

Sleeps 4
1 King Bed

Standard Room, 2 Queen Beds

Wonderful

Sleeps 4
2 Queen Beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)

Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub (Mobility Accessible)

Very good

Sleeps 2
1 King Bed

Junior Suite, 1 King Bed, Accessible Bathtub (Mobility Accessible)

Very good

Sleeps 4
1 King Bed

Standard Room, 1 King Bed (Top Floor)

Exceptional

Sleeps 2
1 King Bed

Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility Accessible)

Sleeps 2
1 Queen Bed

Junior Suite, 1 Queen Bed with Sofa bed

Wonderful

Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Duplex, 1 King Bed (Suite)

Exceptional

Sleeps 4
1 King Bed

Junior Suite, 1 King Bed with Sofa bed

Exceptional

Sleeps 4
1 King Bed and 1 Double Sofa Bed

About the neighborhood

Albany

Colonie Center Mall is within 2 miles (3 km) of Crowne Plaza Albany - The Desmond Hotel by IHG while other popular attractions such as Siena College are within 3 miles (5 km). This 322-room hotel has a restaurant along with conveniences like an indoor pool and a 24-hour gym.

What's nearby

Colonie Center Mall - 3 min drive - 2.0 miles
Siena College - 5 min drive - 2.7 miles
Crossgates Mall - 6 min drive - 4.9 miles
University at Albany - 7 min drive - 5.6 miles
Albany Medical Center - 12 min drive - 6.2 miles

Getting around

Albany International Airport Station - 6 min drive
Albany Intl. Airport (ALB) - 7 min drive

Restaurants

‪Texas Roadhouse - ‬3 min drive
‪McDonald's - ‬3 min drive
‪Arby's - ‬2 min drive
‪Olive Garden - ‬15 min walk
‪Starbucks - ‬5 min walk

About this property

Crowne Plaza Albany - The Desmond Hotel by IHG

Hotel with free parking, near Colonie Center Mall

Guests of Crowne Plaza Albany - The Desmond Hotel by IHG have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk is staffed 24 hours a day to help with luggage storage and dry cleaning/laundry. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.

Guests can expect free WiFi and 32-inch LCD TVs with digital channels. Bathrooms have hair dryers and free toiletries. Coffee makers, safes, and phones are also available. Housekeeping is available on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Breakfast included
Pet friendly
Free WiFi
Restaurant

$103 nightly

Sep 23 - Sep 24

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
24-hour free roundtrip airport shuttle on request
Free area shuttle up to 3 mi
Onsite parking available only on request
Free self parking on site
Uncovered extended parking on site (USD 15 per day)
Wheelchair-accessible parking and van parking available

Food and drink

Cooked-to-order breakfast available for a fee 7:00 AM to 11:30 AM on weekdays and 7:00 AM to noon on weekends; USD 8 to 13 for adults and USD 5 to 12 for children
A bar/lounge
A restaurant
Coffee and tea in common areas

Restaurants on site

Mr. D's

Things to do

24-hour gym
Bicycle rentals
Indoor pool

Family friendly

Free area shuttle
In-room crib
Indoor pool
Laundry facilities
Mini-fridge
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
ATM
Laundry facilities
Luggage storage
Vending machine
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Wedding services

Business services

14 meeting rooms
24-hour business center
Computer station
Conference center (23,433 square feet of space)

Outdoors

Garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
12 accessible parking spaces
Assistive listening devices
Braille/raised signage
Elevator (35 inch wide door)
Handrails in stairways (32 inches high)
Pool hoist on site
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk (36 inches high)
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchairs on site

4 floors
At least 80% lighting from LEDs
Ballroom
Banquet hall
Built in 1974
Comprehensive recycling policy
Fireplace in lobby
Renovated entire property - January 2021
Smoking not allowed
Traditional architecture
Vegetarian dining options
Water dispenser usage encouraged

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free crib
Rollaway/extra bed (surcharge)

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

32-inch LCD TV with premium digital channels

Food and drink

Coffee/tea maker
Mini-fridge

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
LED lighting
Phone
Safe
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 75 per accommodation, per stay, plus a deposit of USD 100 per stay
Dogs and cats only
1 total (95 lbs is the maximum weight per pet)
Pets may not be left unsupervised
Certain rooms only, restrictions apply
Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
Service animals exempt from fees

Children and extra beds

Rollaway/extra beds are available for USD 10.0 per night
Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for cooked-to-order breakfast: approximately USD 8 to 13 for adults, and USD 5 to 12 for children
Uncovered extended parking fee: USD 15 per day
Pet deposit: USD 100 per stay
Pet fee: USD 75 per accommodation, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a smoke detector

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 4:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
Guests must contact this property in advance to reserve onsite parking.
This property accepts credit cards. Cash is not accepted.
Onsite safety features include a smoke detector.
Cashless payment methods are available for all transactions.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

Pool access available from 7:00 AM to 9:00 PM.
Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Desmond

Desmond Albany

Desmond Hotel

Desmond Hotel Albany

Hotel Desmond

The Desmond Hotel Conference Center

The Desmond Hotel Albany

Crowne Plaza Albany The Desmond Hotel

Crowne Plaza Albany The Desmond Hotel an IHG Hotel

Crowne Plaza Albany - The Desmond Hotel by IHG Hotel

Crowne Plaza Albany - The Desmond Hotel by IHG Albany

Crowne Plaza Albany - The Desmond Hotel by IHG Hotel Albany

Frequently asked questions

Is free cancellation available at Crowne Plaza Albany - The Desmond Hotel by IHG?

Crowne Plaza Albany - The Desmond Hotel by IHG offers free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Crowne Plaza Albany - The Desmond Hotel by IHG?

As of Sep 13, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Albany - The Desmond Hotel by IHG on Oct 12, 2025 start from $118.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Crowne Plaza Albany - The Desmond Hotel by IHG?

This hotel is located in Albany, close to Colonie Center Mall, Crossgates Mall, and MVP Arena. You'll also find Latham Farms and Watervliet Shaker National Historic Site within a short drive.

Is there parking available at Crowne Plaza Albany - The Desmond Hotel by IHG?

Yes, self parking is offered for free at the hotel. Extended parking is available for USD 15 per day. Though parking is available on request, accessible parking and electric car charging are also available.

Does Crowne Plaza Albany - The Desmond Hotel by IHG feature a casino on the premises?

No, Crowne Plaza Albany - The Desmond Hotel by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza Albany - The Desmond Hotel by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 9:00 PM.

Is Crowne Plaza Albany - The Desmond Hotel by IHG good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Crowne Plaza Albany - The Desmond Hotel by IHG?

No, this hotel doesn't have a spa tub.

Does Crowne Plaza Albany - The Desmond Hotel by IHG have a restaurant with a breakfast menu?

Yes, Crowne Plaza Albany - The Desmond Hotel by IHG serves a cooked-to-order breakfast for a surcharge each morning at Mr. D's.

Does Crowne Plaza Albany - The Desmond Hotel by IHG allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Crowne Plaza Albany - The Desmond Hotel by IHG for a fee of USD 75 per accommodation, per stay. A deposit of USD 100 per stay is collected.

Are there connecting rooms at Crowne Plaza Albany - The Desmond Hotel by IHG?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Crowne Plaza Albany - The Desmond Hotel by IHG?

The closest major airport to Crowne Plaza Albany - The Desmond Hotel by IHG is Albany Intl. Airport (ALB), which is 1.5 mi away (7 minutes by car). Another top airport is Schenectady, NY (SCH-Schenectady County), which is located 18.2 mi away (27-minute drive).

Are there rooms with balconies at Crowne Plaza Albany - The Desmond Hotel by IHG?

Yes, some guestrooms at Crowne Plaza Albany - The Desmond Hotel by IHG offer a patio and may feature courtyard views.

Does Crowne Plaza Albany - The Desmond Hotel by IHG host weddings?

Take advantage of the wedding venue at Crowne Plaza Albany - The Desmond Hotel by IHG if you plan to say "I do" during your trip.

Crowne Plaza Albany - The Desmond Hotel by IHG Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

2/10 Terrible

Patrick

Jun 9, 2025

Disliked: Cleanliness, property conditions & facilities

I am a female travelling alone. I was assigned to a room on the main floor. The window lock was broken, so the room was not secure. I politely asked to be moved to a different room. The man at the front desk acted very put out and categorically said the hotel was full and I couldn't be relocated. When I insisted for safety reasons, he magically found a new room but made it painfully clear that my safety concerns were a major inconvenience to him. It was an extremely unpleasant experience.

Stayed 1 night in Jun 2025

10/10 Excellent

Bruce

Jun 9, 2025

Stayed 1 night in Jun 2025

10/10 Excellent

Molly

Jun 9, 2025

Stayed 1 night in May 2025

8/10 Good

Christine

Jun 9, 2025

Liked: Cleanliness

I was there for a large event for one night.

Stayed 1 night in May 2025

10/10 Excellent

Lane

Jun 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed for five days and loved it.

Stayed 5 nights in May 2025

10/10 Excellent

David

Jun 3, 2025

Liked: Cleanliness, staff & service

Stayed 1 night in Jun 2025

8/10 Good

Ke

Jun 2, 2025

Liked: Cleanliness

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Jun 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Vibes

Very nice pleasant staff

Stayed 1 night in May 2025

10/10 Excellent

W. Gregory

May 31, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

We like the place but our last night was noisy with teenagers milling around drinking beer n having a party. We called the front desk to complain n they sent their security staff to stop the noise.

Stayed 3 nights in May 2025

4/10 Poor

Christopher

Traveled with family and small children, Traveled with family

May 30, 2025

Property looks good, the room was bad,not worth the money i paid. Sink was clogged event after registering a complaint. The maintenance came, pour some liquids on it but still wont work. Bathroom was flowing out of the tub, the entire bathroom became flooded., we had to put some of the towels on the floor.

Stayed 2 nights in May 2025

10/10 Excellent

Henry G

May 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2025

6/10 Okay

William

Traveled with family

May 28, 2025

Stayed 1 night in May 2025

10/10 Excellent

Josh

May 28, 2025

Stayed 1 night in May 2025

2/10 Terrible

Daphenie

May 26, 2025

Liked: Amenities, property conditions & facilities

Disliked: Cleanliness

Stayed 2 nights in May 2025

10/10 Excellent

Keith, Ashbourne

Traveled with partner

May 26, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Efficient

Stayed 1 night in May 2025

10/10 Excellent

Angelina

May 25, 2025

Stayed 1 night in May 2025

10/10 Excellent

David

May 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2025

8/10 Good

Vladimir, tujunga

Traveled with partner

May 23, 2025

Liked: Cleanliness, amenities

A bit old and we had no cold water (only hot water!!!), but staff were trying to help by providing bottles of water

Stayed 1 night in May 2025

10/10 Excellent

Jason

Traveled with family and small children

May 23, 2025

Liked: Cleanliness, amenities, property conditions & facilities

It was a great experience, the staff was very friendly and helpful.

Stayed 2 nights in May 2025

10/10 Excellent

Michael

Traveled with group, Traveled with family

May 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in May 2025

8/10 Good

Sylvie

Traveled with family

May 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The service was good, front desk people professional, helpful. The only thing I didn’t like is on one of the bed, the fitted sheet was too small, it really didn’t fit on the mattress, so the person literally slept just on top of the mattress cover, need to use the right size, can’t just be lazy to get the right sheet.

Stayed 1 night in May 2025