No problems with the condo itself. It was really clean and the housekeeping service was fantastic. Great water delivery whenever needed. Great air conditioning which cools the condo quickly – we rarely needed it as open windows allowed for a nice breeze. Comfortable beds. Lovely gardens and good ground maintenance. Easy parking. Only condo issue for us was the really low water pressure in the ensuite. We managed by sharing the other shower, which has great pressure.
Location pros include: proximity to the lagoon; and easy snorkelling right out front. It is ~25 minute walk to the arches (restaurants, "corner" stores, etc.). We were glad to have a car to explore the pueblo and surrounding area, and to drive to a proper grocery store (in Puerto Adventuras or Tulum).
Location cons were that while the condo complex itself is very quiet, it is definitely not a quiet area due entirely to the neighbouring property Villa Bellamar. According to the property management company, Bellamar is rented as a party house – weddings, group vacations, etc. We had five nights out of fourteen with very little sleep – loud music, shouting, etc until the wee hours and then again all during the day.
As for the larger Akumal “Community”, you will like it if you need to feel secure as there is a gate through which you pass from Akumal Bay to Half Moon Bay (North Akumal) and it is very much a mostly US/Cdn tourist community. That said, Bellamar had a large robbery while we were there – a fitness group was in residence and large sums of money, 15+ computers, laptops, etc. were stolen.