Bahia Principe Grand Tulum - All Inclusive

4.0 star property
Family-friendly beachfront location with 3 outdoor pools
VIP Access

Choose dates to view prices

Photo gallery for Bahia Principe Grand Tulum - All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Property video
7 restaurants, breakfast, lunch, dinner served; international cuisine
Aerial view
View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • All inclusive

Explore the area

View in a map
Crta Chetumal - Cancun Km 250, Akumal, QROO, 77760
  • Place, Riviera Maya Golf Club
    ‪8 min walk‬
  • Place, Akumal Beach
    ‪4 min drive‬
  • Place, Half Moon Bay
    ‪8 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪78 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Junior Suite

7.6 out of 10
Good
(38 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite

7.4 out of 10
Good
(10 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room (Superior 2+2)

7.8 out of 10
Good
(22 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room (Superior 2+2)

8.6 out of 10
Excellent
(8 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room (Superior 2+2)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room (Superior 2+2)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room, Oceanfront (Superior)

8.0 out of 10
Very good
(3 reviews)
  • 334 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room, Oceanfront (Superior)

  • 334 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room, Oceanfront (Superior)

  • 334 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room, Oceanfront (Superior)

  • 334 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

2 Bedroom Suite

9.0 out of 10
Wonderful
(19 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

2 Bedroom Suite

8.8 out of 10
Excellent
(6 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

2 Bedroom Suite

  • 334 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

2 Bedroom Suite

  • 334 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Premium Room (Superior)

8.4 out of 10
Very good
(31 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Premium Room (Superior)

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Premium Room (Superior)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Premium Room (Superior)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Premium Room, Oceanfront (Superior)

8.6 out of 10
Excellent
(8 reviews)
  • 334 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Premium Room, Oceanfront (Superior)

  • 334 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Premium Room, Oceanfront (Superior)

  • 334 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Premium Room, Oceanfront (Superior)

  • 334 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room (Superior 2+2)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room, Oceanfront (Superior)

  • 334 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

2 Bedroom Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Premium Room (Superior)

8.0 out of 10
Very good
(2 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Premium Room, Oceanfront (Superior)

  • 334 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

About the neighborhood

Akumal

Bahia Principe Grand Tulum - All Inclusive is located within a mile (2 km) of Riviera Maya Golf Club and Aktun Chen. This 978-room, 4-star property welcomes business and leisure travelers with 3 outdoor pools, a private beach, and a golf course.

What's nearby

  • Riviera Maya Golf Club - 8 min walk - 0.5 miles
  • Aktun Chen - 8 min walk - 0.5 miles
  • Dolphinaris Tulum - 8 min walk - 0.5 miles
  • Akumal Beach - 4 min drive - 3.1 miles
  • Half Moon Bay - 8 min drive - 4.2 miles

Getting around

  • Tulum Intl. Airport (TQO) - 70 min drive

Restaurants

  • ‪Bahia Principe Grand Coba - ‬16 min walk
  • ‪Restaurante Yucatan - ‬4 min walk
  • ‪Yum Buffet - ‬10 min walk
  • ‪Katok - ‬16 min walk
  • ‪Restaurant Kukulkan - ‬15 min walk

About this property

Bahia Principe Grand Tulum - All Inclusive

Family-friendly beachfront location with 3 outdoor pools
Bahia Principe Grand Tulum - All Inclusive features a private beach, a golf course, and a full-service spa. There's free parking and an airport shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this all-inclusive property include 3 outdoor pools, a nightclub, and a children's pool.
Guests can expect free WiFi and LCD TVs with satellite channels. Along with relaxing touches like rainfall showers and jetted tubs, bathrooms offer hair dryers and free toiletries. Other standard amenities include balconies, coffee makers, and ceiling fans.
Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including a private beach, 5 outdoor tennis courts, and complimentary bicycles. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Bahia Principe has 4 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 7 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Don Pablo
  • La Gran Tortuga
  • Tequila
  • Thali
  • Yucatan

Things to do

  • 27-hole golf course
  • 3 outdoor pools
  • 5 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Gym
  • Hot tub
  • Kayaking
  • Library
  • Mini golf
  • Nightclub
  • Paddleboard
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Shopping
  • Snorkeling
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Mini golf
  • Playground
  • Pool gate
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Sanitation services: USD 1.8 per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

All Inclusive Bahia
All Inclusive Tulum
Bahia All Inclusive
Grand Bahia Principe Tulum All Inclusive All-inclusive property
Grand Bahia Principe Tulum All Inclusive Akumal
Principe Bahia
Principe Tulum
Tulum Bahia
Tulum Principe
Tulum Principe Bahia
Grand Bahia Principe Tulum Akumal
Bahia Principe Tulum Inclusiv
Grand Bahia Principe All Inclusive
Grand Bahia Principe

Frequently asked questions

Are there all-inclusive rates at Bahia Principe Grand Tulum - All Inclusive?

Bahia Principe Grand Tulum - All Inclusive is an all-inclusive resort and rates come with buffet and à la carte meals. Activities include snorkeling, windsurfing, and kayaking.

Is a free cancellation option available at Bahia Principe Grand Tulum - All Inclusive?

Bahia Principe Grand Tulum - All Inclusive provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to do within easy reach of Bahia Principe Grand Tulum - All Inclusive?

This property is located in Akumal, a short 16-minute walk from Riviera Maya Golf Club and also 16 minutes on foot from Aktun Chen. You'll also find Xel-Há Park and Akumal Beach within a short drive.

Will I be able to park at Bahia Principe Grand Tulum - All Inclusive?

Yes, uncovered self parking is offered for free at the all-inclusive property. Electric car charging and bicycle parking are also available.

Is there a spa at Bahia Principe Grand Tulum - All Inclusive?

Spa Bahia Principe is the property's spa and services include beach massages, body wraps, facials, and mani/pedis.

Does Bahia Principe Grand Tulum - All Inclusive include a casino on the premises?

No, Bahia Principe Grand Tulum - All Inclusive doesn't have a casino.

Is there an indoor pool at Bahia Principe Grand Tulum - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools and a hot tub.

What amenities will couples enjoy at Bahia Principe Grand Tulum - All Inclusive?

This waterfront all-inclusive property offers plenty of amenities for couples including a private beach, a beach bar, and 3 outdoor pools.

Are there hot tubs at Bahia Principe Grand Tulum - All Inclusive?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Bahia Principe Grand Tulum - All Inclusive have a restaurant with a breakfast menu?

Yes, Bahia Principe Grand Tulum - All Inclusive has 7 restaurants, and serves free buffet breakfast each morning.

Does Bahia Principe Grand Tulum - All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Bahia Principe Grand Tulum - All Inclusive.

Does Bahia Principe Grand Tulum - All Inclusive have connecting rooms?

Yes, you can book connecting guestrooms at this all-inclusive property for your group or family vacation.

Where is the closest airport to Bahia Principe Grand Tulum - All Inclusive?

The closest major airport to Bahia Principe Grand Tulum - All Inclusive is Tulum Intl. Airport (TQO), which is about 25.6 mi away. Another top airport is Cozumel Intl. Airport (CZM), which is around 27.7 mi away.

Are there rooms with balconies that I can book at Bahia Principe Grand Tulum - All Inclusive?

Yes, every guestroom at Bahia Principe Grand Tulum - All Inclusive comes with a balcony with some featuring sea or garden views.

Does Bahia Principe Grand Tulum - All Inclusive host weddings?

There are wedding services available at Bahia Principe Grand Tulum - All Inclusive if that's in your vacation plans.

Reviews

Bahia Principe Grand Tulum - All Inclusive Reviews

8.4

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 759 out of 1428 reviews
Rating 8 - Good. 339 out of 1428 reviews
Rating 6 - Okay. 166 out of 1428 reviews
Rating 4 - Poor. 81 out of 1428 reviews
Rating 2 - Terrible. 83 out of 1428 reviews

Reviews

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safety is my number one priority for myself and family.
Stayed 5 nights in Aug 2025

8/10 Good

Maira

Traveled with family
Disliked: Cleanliness
The property was great but only one bar tender in a packed pool bar seems under staffed buffet was also under staffed
Stayed 6 nights in Jul 2025

10/10 Excellent

Maream

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Jul 2025

10/10 Excellent

Ram

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel , Greta staff
Stayed 5 nights in Jul 2025

2/10 Terrible

Vasile

Disliked: Staff & service, amenities, property conditions & facilities
This was the worst experience that I ever had, I would not recommend this
Stayed 8 nights in Jul 2025

6/10 Okay

Kayla

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
I think it should be posted somewhere that the pool closes at 7pm that’s very early. It really caters to the children but if you didn’t bring kids I wouldn’t recommend staying here. The food at the buffet was cold often and to get a nice sit down meal you need to make reservations way in advance.
Stayed 3 nights in Jul 2025

4/10 Poor

Danielle

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The food at the buffet was mediocre. The “better” restaurants required a reservation but were all “booked” unless you pay an extra fee. When I checked in I was given a room with a broken door and a lock that didn’t work. I had to speak to the staff 3 times to try to fix the issue which was not adequately fixed I was then changed to a room that was not comparable. My original room had a jacuzzi tub. The new room was basic with just a shower and it smelled funny. They didn’t even offer me anything to make up for the inconvenience. I wouldn’t recommend and I wouldn’t go back.
Stayed 3 nights in Jul 2025

10/10 Excellent

Uriel

Traveled with family and small children
Liked: Cleanliness, amenities
The staff are really nice and make sure to make you feel like your living your best vacation
Stayed 8 nights in Jul 2025

6/10 Okay

Julio

Traveled with family
AC barely worked in the room which was a huge minus. Additionally, we had access to other Bahia principe resorts in the same area which we were never made aware off. Resort also over charges by a ton for any excursion. I would deff recommend for all to pay for a taxi and go out and about on your own. For instance, I was being charged $169 per person for a group of 7 and the actual business while getting their via a taxi only charges $12
Stayed 4 nights in Jul 2025

10/10 Excellent

Yadira

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience!! Will Recommend 100 percent. Excellent resort!!
Stayed 5 nights in Jul 2025

10/10 Excellent

Patrice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property did everything they could but the seaweed prevented us from swimming or going to the beach. The humidity was horrible. We sweated thru all of our clothes. No elevators. We had to walk a lot and far sometimes. The resort is huge. Amazingly staff. Very friendly & professional. We felt very well taken care of. I would definitely come back. The transportation guys could be nicer & more patient. We felted rushed & overcharged a few times. But overall such an amazing resort.
Stayed 5 nights in Jul 2025

6/10 Okay

Aashay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room I booked had partial ocean view and I was eligible for a room upgrade, which I got but the new room had no ocean view at all. They just upgraded from 2 queen beds to 1 king bed room, which at the time of booking were of the same price. Their transportation service is terrible. Takes forever to get to room from the lobby specially in the hot and humid weather. It was also almost impossible to reserve seats at any of the restaurants, specially with a family as they had limited seats. They mentioned 3 food stations available but only "The Truck" was open.
Stayed 4 nights in Jul 2025

10/10 Excellent

jose

Stayed 4 nights in Jul 2025

8/10 Good

luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Luigis

Liked: Cleanliness, staff & service, property conditions & facilities
Deff would come again
Stayed 4 nights in Jul 2025

10/10 Excellent

Anthony

Stayed 7 nights in Jul 2025

10/10 Excellent

Miguel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely coming back, everything was great, especially the service. Food was good and amenities are great. Lots of pools and they have 2 small water parks for kids which was awesome since I traveled with kids. Right outside the resort they had an OXXO which was very convenient and cheap for everything. Good shows and entertainment was pretty good.
Stayed 4 nights in Jul 2025

8/10 Good

Iman Hashemi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time stay. 4 nights. Nice area and resort. Nice wildlife. Staff were professional. Overall good. Dining in Buffet was good - food options were generally good. Don't come to this resort expecting higher quality with a range of food options. Its overall good rating.
Stayed 4 nights in Jul 2025

8/10 Good

Roland

Traveled with family
Liked: Amenities
I liked the pools, but need more rum in the drinks
Stayed 6 nights in Jul 2025

10/10 Excellent

Ruth Ramos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband have stayed here alone before and truly enjoyed it. This time we decided to take the kids and they had a blast. They loved the kids area. The staff is very attentive and the area is very clean.
Stayed 6 nights in Jul 2025

2/10 Terrible

Thanh D

Traveled with family and small children
Liked: Staff & service
It’s not all-inclusive. Food is only available at the buffet & The “Truck” daily. We can only eat at the restaurant 2 time during our 5 night stay according to their policy. Must pay for the kids to play the arcade.
Stayed 5 nights in Jul 2025

2/10 Terrible

Ramez

Disliked: Amenities
No good service
Stayed 4 nights in Jul 2025

10/10 Excellent

Jeryl

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing week with the family. Kids loved the multiple pool options. Water was nice and refreshing. Food options were great. Even when the restaurants were booked the front desk made sure to get us into some dining and advise on how to book future dining. Wonderful resort!
Stayed 6 nights in Jun 2025

6/10 Okay

Myriah

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel was well kept with nice landscaping and rooms. The hacienda and shops were nice. The resort lacks cabanas or daybeds. I also did not like the limited dinner options and the buffet was subpar. The alcohol is mediocre with better choices being a la carte. I am also use to all shows being free at an all inclusive and this wasn’t the case.
Stayed 5 nights in Jul 2025

10/10 Excellent

Eva

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Travel

Great place always. We always end up returning for their facilities, food and great service
Stayed 3 nights in Jul 2025