Bahia Principe Explore Tulum - All Inclusive

4.0 star property
VIP Access

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Photo gallery for Bahia Principe Explore Tulum - All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
Property video
1 bedroom, in-room safe, desk, laptop workspace
Lobby sitting area
4 outdoor pools, pool umbrellas, sun loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
  • All inclusive

Explore the area

View in a map
Crta Chetumal - Cancun Km 250, Akumal, QROO, 77760
  • Place, Dolphinaris Tulum
    ‪8 min walk‬
  • Place, Riviera Maya Golf Club
    ‪9 min walk‬
  • Place, Aktun Chen
    ‪9 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪84 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Junior Suite

7.6 out of 10
Good
(41 reviews)
  • 407 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite

7.8 out of 10
Good
(11 reviews)
  • 407 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite

  • 407 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite

  • 407 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Premium Room (Superior 2+2)

7.6 out of 10
Good
(24 reviews)
  • 407 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Premium Room (Superior 2+2)

8.6 out of 10
Excellent
(8 reviews)
  • 407 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Premium Room (Superior 2+2)

  • 407 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Premium Room (Superior 2+2)

  • 407 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Premium Room, Oceanfront (Superior)

8.0 out of 10
Very good
(3 reviews)
  • Partial ocean view
  • 407 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Premium Room, Oceanfront (Superior)

  • Partial ocean view
  • 407 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Premium Room, Oceanfront (Superior)

  • Partial ocean view
  • 407 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Premium Room, Oceanfront (Superior)

  • Partial ocean view
  • 407 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

2 Bedroom Suite

8.8 out of 10
Excellent
(21 reviews)
  • 814 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

2 Bedroom Suite

8.8 out of 10
Excellent
(6 reviews)
  • 814 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

2 Bedroom Suite

  • 814 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

2 Bedroom Suite

  • 814 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Premium Room (Superior)

8.4 out of 10
Very good
(32 reviews)
  • 388 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Premium Room (Superior)

10.0 out of 10
Exceptional
(1 review)
  • 407 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Premium Room (Superior)

  • 407 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Premium Room (Superior)

  • 407 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Premium Room, Oceanfront (Superior)

8.6 out of 10
Excellent
(9 reviews)
  • Partial ocean view
  • 407 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Premium Room, Oceanfront (Superior)

  • Partial ocean view
  • 407 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Premium Room, Oceanfront (Superior)

  • Partial ocean view
  • 407 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Premium Room, Oceanfront (Superior)

  • Partial ocean view
  • 407 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Room

  • 407 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Premium Room (Superior 2+2)

  • 407 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Premium Room, Oceanfront (Superior)

  • Partial ocean view
  • 407 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

2 Bedroom Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 814 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Premium Room (Superior)

8.0 out of 10
Very good
(2 reviews)
  • 407 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Premium Room, Oceanfront (Superior)

  • Partial ocean view
  • 407 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

About the neighborhood

Akumal

Bahia Principe Explore Tulum - All Inclusive is a short stroll from Riviera Maya Golf Club and Aktun Chen. This 978-room, 4-star property welcomes business and leisure travelers with 4 outdoor pools, a private beach, and a golf course.

What's nearby

  • Dolphinaris Tulum - 8 min walk - 0.5 miles
  • Riviera Maya Golf Club - 9 min walk - 0.5 miles
  • Aktun Chen - 9 min walk - 0.5 miles
  • Akumal Beach - 6 min drive - 4.2 miles
  • Xel-Há Park - 8 min drive - 6.0 miles

Getting around

  • Tulum Intl. Airport (TQO) - 64 min drive

Restaurants

  • ‪Bahia Principe Grand Coba - ‬17 min walk
  • ‪Restaurant Kukulkan - ‬17 min walk
  • ‪Thali Restaurant - ‬2 min walk
  • ‪Restaurante Yucatan - ‬1 min walk
  • ‪The Truck - ‬5 min walk

About this property

Bahia Principe Explore Tulum - All Inclusive

Bahia Principe Explore Tulum - All Inclusive features a private beach, a golf course, and a full-service spa. There's free parking and an airport shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this all-inclusive property include 4 outdoor pools, a nightclub, and a children's pool.
Guests can expect free WiFi and LCD TVs with satellite channels. Along with relaxing touches like rainfall showers and jetted tubs, bathrooms offer hair dryers and free toiletries. Other standard amenities include balconies, coffee makers, and ceiling fans.
Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including a private beach, 5 outdoor tennis courts, and complimentary bicycles. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Bahia Principe has 4 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 7 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Don Pablo
  • La Gran Tortuga
  • Tequila
  • Thali
  • Yucatan

Things to do

  • 27-hole golf course
  • 4 outdoor pools
  • 5 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Gym
  • Hot tub
  • Kayaking
  • Library
  • Mini golf
  • Nightclub
  • Paddleboard
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Shopping
  • Snorkeling
  • Splash pad
  • Waterslide
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Mini golf
  • Playground
  • Pool gate
  • Snack bar/deli
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 3.14 per accommodation, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

All Inclusive Bahia

All Inclusive Tulum

Bahia All Inclusive

Grand Bahia Principe Tulum All Inclusive All-inclusive property

Grand Bahia Principe Tulum All Inclusive Akumal

Principe Bahia

Principe Tulum

Tulum Bahia

Tulum Principe

Tulum Principe Bahia

Grand Bahia Principe Tulum Akumal

Bahia Principe Tulum Inclusiv

Grand Bahia Principe All Inclusive

Grand Bahia Principe

Frequently asked questions

Are there all-inclusive rates at Bahia Principe Explore Tulum - All Inclusive?

Bahia Principe Explore Tulum - All Inclusive is an all-inclusive resort and rates come with buffet and à la carte meals. Activities include snorkeling, windsurfing, and kayaking.

Is a free cancellation option available at Bahia Principe Explore Tulum - All Inclusive?

Bahia Principe Explore Tulum - All Inclusive provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to do within easy reach of Bahia Principe Explore Tulum - All Inclusive?

This property is located in Akumal, a short 15-minute walk from Riviera Maya Golf Club and also 15 minutes on foot from Aktun Chen. You'll also find Xel-Há Park and Akumal Beach within a short drive.

Is there parking available at Bahia Principe Explore Tulum - All Inclusive?

Yes, uncovered self parking is offered for free at the property. An electric car charging station and bicycle parking are also available.

Is there a spa at Bahia Principe Explore Tulum - All Inclusive?

Spa Bahia Principe is the property's spa and services include beach massages, body wraps, facials, and mani/pedis.

Does Bahia Principe Explore Tulum - All Inclusive include a casino on the premises?

No, Bahia Principe Explore Tulum - All Inclusive doesn't have a casino.

Is there an indoor pool at Bahia Principe Explore Tulum - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools and a hot tub.

Is Bahia Principe Explore Tulum - All Inclusive a good place to stay for couples?

This waterfront property offers plenty of amenities for couples including a private beach, a beach bar, and 7 restaurants.

Are there hot tubs at Bahia Principe Explore Tulum - All Inclusive?

No, but all guestrooms at this property have jetted bathtubs.

Does Bahia Principe Explore Tulum - All Inclusive have a restaurant with a breakfast menu?

Yes, Bahia Principe Explore Tulum - All Inclusive has 7 restaurants, and serves free buffet breakfast each morning.

Does Bahia Principe Explore Tulum - All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Bahia Principe Explore Tulum - All Inclusive.

Are there connecting rooms at Bahia Principe Explore Tulum - All Inclusive?

Yes, you can book connecting rooms at this property for your group or family vacation.

Where is the closest airport to Bahia Principe Explore Tulum - All Inclusive?

The closest major airport to Bahia Principe Explore Tulum - All Inclusive is Tulum Intl. Airport (TQO), which is about 25.5 mi away. Another top airport is Cozumel Intl. Airport (CZM), which is around 27.7 mi away.

Are there rooms with balconies at Bahia Principe Explore Tulum - All Inclusive?

Yes, every guestroom at Bahia Principe Explore Tulum - All Inclusive comes with a balcony and some offer sea and garden views.

Does Bahia Principe Explore Tulum - All Inclusive host weddings?

There are wedding services available at Bahia Principe Explore Tulum - All Inclusive if that's in your vacation plans.

Bahia Principe Explore Tulum - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 661 out of 1315 reviews
Rating 8 - Good. 328 out of 1315 reviews
Rating 6 - Okay. 160 out of 1315 reviews
Rating 4 - Poor. 83 out of 1315 reviews
Rating 2 - Terrible. 83 out of 1315 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Apr 2026

6/10 Okay

Emma

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Long line ups at the bars, not great buffet table service, VERY slippery when wet floors throughout resort, not a ton of nightly variety in buffet, and all el la carte restaurants were fully booked before we even got there!
Stayed 5 nights in Feb 2026

8/10 Good

Geum Ran

Stayed 4 nights in Feb 2026

8/10 Good

Musham

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very nice and helpful.
Stayed 4 nights in Feb 2026

8/10 Good

Timothy L

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was excellent, the grounds were well kept and the on property transportation was very convenient.
Stayed 7 nights in Feb 2026

10/10 Excellent

Dawn, Sooke

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 10 nights in Feb 2026

10/10 Excellent

Randy Peter

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay ,everything A plus
Stayed 15 nights in Feb 2026

8/10 Good

Indya

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, friendly staff
Stayed 4 nights in Feb 2026

6/10 Okay

David

Room and staff were great, The buffet was poorly run.
Stayed 7 nights in Feb 2026

10/10 Excellent

Askar

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderfully relaxing vacation. Overall the resort is very well run, great friendly staff, clean and lots to do. We would definitely go again!
Stayed 5 nights in Jan 2026

10/10 Excellent

Vanessa Rae

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our room could have used a little bit more tidying but the staff are what made our stay so great. The entertainment staff and bartenders really made an effort to make our time enjoyable, fun, and feel like home. Librado, Julio, and Rodrigo were incredibly friendly and always put a smile on our faces. They are so so sweet. The entertainment staff, including Carlos, Giampaolo, Alejandro, Claudia, Job, and Xim were all so amazing. Besides having a great time at the resort, we made so many friends. Each and every staff member made our stay amazing - Bahía Príncipe Tulum truly wouldn’t be the same without all of the staff.
Stayed 11 nights in Feb 2026

10/10 Excellent

Sierra

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was our second time staying and it was amazing. The staff are truly what makes the trip so enjoyable. All the bartenders were kind and attentive, especially our favourites Librado & Rodrigo. The entertainment team at the main pool made sure everyone was having fun and felt like home, especially Carlos, Claudia, & Gianpaulo.
Stayed 11 nights in Feb 2026

10/10 Excellent

Cameron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible overall experience at the resort
Stayed 4 nights in Feb 2026

2/10 Terrible

Karin, Montgomery

Stayed 5 nights in Feb 2026

8/10 Good

Mihail

Stayed 10 nights in Feb 2026

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
Our room was kept very clean by our housekeeper, Beoncha. We were in room 1215, February 3 thru the 10th.
Stayed 7 nights in Feb 2026

2/10 Terrible

Anthony

Stayed 4 nights in Feb 2026

6/10 Okay

Sandra, New York

Stayed 6 nights in Jan 2026

10/10 Excellent

TOSEGHOSA

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was neat and tidy, and the staff was very welcoming and accommodating.
Stayed 7 nights in Jan 2026

8/10 Good

Christopher

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was ok. Pull out bed wasn’t great. Was hoping for two beds but got a king and pull out couch which really wasn’t comfortable at all. Issues upon check in. Delay of 60 minutes cause the room wasn’t ready (this was after the 3pm check in time). Initial room we had smelled like nail polish remover. Had to be moved. They extended our check our as good will. Couldn’t get any a la Carte’s we wanted. Buffet was Ok. It was a good stay, not great, but good For the money spent, I expected a little better. If ever back in the area I’d probably try another resort before going back here with the issues we encountered.
Stayed 3 nights in Jan 2026

8/10 Good

Roshni

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall the resort is good. My biggest issue was the room - very old, loose outlets, no drawers, zero bathroom counter space. I paid to upgrade and was upset i paid extra for that room, although by upgrading i got a better location close to buffet/pool/lobby etc. I personally really enjoyed the food, as a vegetarian i always had something. I never had to use salt /pepper, everything had good flavor. However it IS repetitive, but for me it wasn’t an issue. If you are a food snob you might not be happy but i liked it. Biggest complaint is half the food isn’t labeled or labeled incorrectly, which is difficult for someone with dietary restrictions. Also for some reason they don’t give you spoons for the soup, you always have to ask your server for one. I liked the entertainment - the magic show was great. I liked the hacienda area with the shops and the stage. I also really enjoyed the wildlife on property! The beach was nice /relaxing but there was lot of seaweed so i never went in the water. Also no waiter service on the beach. Didn’t do the Mexican fiesta cuz it was extra cost. A few nights it was lively on property and in the dinner buffet, other nights felt very quiet and dead. I booked tours through the amstar desk on property. The 3 cenotes tour and xplor were great, don’t do the ATV to Cenote tour (2 hrs) that leaves from the property, you only get 25 min at the Cenote. We did don pablo at tulum and japanese/peruvian fusion at tequila for restaurants, both were great
Stayed 5 nights in Jan 2026

8/10 Good

Chris

Stayed 7 nights in Dec 2025

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, and the grounds were beautiful, however we were upcharged 100 usd to stay in a “newly renovated room”, but the definition of what newly renovated is didn’t match the expectation. Room was nice, however the furniture and the fixtures (ceiling fan) were rusty and dated and the water temperatures during the shower would swing between hot and cold constantly. Food overall was ok. Beaches while we were there had a lot of seaweed, but workers are actively cleaning it. Suggest bringing water shoes as some parts of the beach are more rocky in nature. Also lots of wildlife on property if you enjoy the sort of thing.
Stayed 7 nights in Jan 2026

8/10 Good

Valentina

The room was really nice, they give us an upg
Stayed 3 nights in Jan 2026

8/10 Good

Brian

Stayed 6 nights in Jan 2026