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Recent guest reviews

The beach was beautiful, the food was good and the staff were very friendly!

Best entertainment team, our kids loved the place

Wonderful Wonderful Wonderful ❤ 💖 ♥ 💕

Property was beautiful, clean and offered all amenities possible. Great stay. Will gladly go back.

Our stay was ok. Staff was great! However, the restaurants were booked 3-4 days in advanced. We managed to buy bottle service to one restaurant just so we could eat something other than buffet because the were book only to see the restaurant was completely empty. Then we showed up late (10 mins) to the ONLY reservation I managed to get for a family of 6 they wouldn’t sit us. Looked around the restaurant and it was empty. The only way they would sit us was if we bought bottle service AGAIN. Walked over to Don Pablo’s (peeked inside EMPTY) and was told they would only sit us if we bought bottles because the were full. Unfortunately a family of 6 only two adults it was not worth buying bottle service to every restaurant when it was an all inclusive stay. As some of the worked told us, this is a business. “Es puro negocio.”

This resort has excellent architecture and a friendly staff. The food is good and varied, but do not assume that you can eat everything safely and not get sick. I got quite ill with diarrhea from eating at the buffet.

Would definitely come back

We traveled with our three children and everything was perfect! The staff was very friendly and the food tasted great.

I liked the pools and walkable areas, also how glean everything was. Food was just ok but the menus at the buffet didn’t change at all, some of the staff looks very tired and frustrated, probably because the busy season and extra hours.

Friendly staff, lovely grounds

A place to disconnect from daily life. Walk a lot. Food is standard. Nothing fancy but beach life.

Limpio, hermoso ,alegre comida muy rica muy buena atencion me encanto

Great Kids Club. Good shows at night. Fun place for kids. Staff is hit or miss. Food is hit or miss. Room bathrooms are small. No AC in buffet areas.

As soon as we arrived, we felt welcomed by the staff. They went the extra mile to please my grand daughter who was celebrating her birthday (cake at breakfast, chocolates-cake and a card in the room, celebration in the restaurant for dinner). You all put a big smile ou our faces! Entertainment was great and it was nice to have a visit each morning by one of the “instructor”. Nobody is pushing you into buying extra activities and we appreciated that. The food was great and the selection of the buffet excellent. I’ve been to several resort in Riviera Maya, the Bahia Principe Grand Tulum offers the best service I’ve received. Thank you to all of you to make our stay wonderful!

We booked a room with two doubles. The double beds were set on the same King frame with two double mattresses made up on top right beside each other. It was a little ridiculous.

Crta Chetumal - Cancun Km 250 Akumal QROO

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Onsite dining

Bahia Principe Grand Tulum - All Inclusive is a short stroll from Riviera Maya Golf Club and Aktun Chen. This 978-room, 4-star property welcomes business and leisure travelers with 3 outdoor pools, a private beach, and a golf course.


Dining

Free buffet breakfast is served each morning from 7:00 AM to 10:30 AM. There are multiple options for onsite dining with 7 restaurants, including Yucatan, which specializes in international cuisine. Savor a meal from the comfort of your room with room service.


Rooms

Guests can expect free WiFi and LCD TVs with satellite channels. Along with relaxing touches like rainfall showers and jetted tubs, bathrooms offer hair dryers and free toiletries. Other standard amenities include balconies, coffee makers, and ceiling fans.


Property features

Bahia Principe Grand Tulum - All Inclusive features a private beach, a golf course, and a marina. There's free parking and an airport shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and securing valuables. Other amenities at this all-inclusive property include a full-service spa, 3 outdoor pools, and a nightclub.

Room options

Premium Room, Oceanfront (Superior)

2 Double Beds | 1 King Bed | Sleeps 4

2 Bedroom Suite

2 Double Beds | 1 King Bed | Sleeps 5

2 Bedroom Suite

2 Double Beds | 1 King Bed | Sleeps 5

Premium Room (Superior)

2 Double Beds | 1 King Bed | Sleeps 3

Guest reviews for Bahia Principe Grand Tulum - All Inclusive

Everyone (20) Couples (5) Students (1) Family (14)
5
Family with small children

The beach was beautiful, the food was good and the staff were very friendly!

By on Nov 26, 2022

Review comment responded on Nov 26, 2022

Dear Guest:We are happy to know that you completely enjoyed your holidays at the resort.We are looking forward to your next visit to spend here another memorable holiday.Best regards,Irma RamosBahia Principe Grand Tulum.

5
Family

Best entertainment team, our kids loved the place

By on Nov 26, 2022

Review comment responded on Nov 26, 2022

Dear guest, We are glad to know that you have spent a nice vacation in our hotel, we thank you for choosing us and for sharing your words and observations through this important medium. Best regards!Irma RamosBahia Principe Grand Tulum

5
Everyone

Wonderful Wonderful Wonderful ❤ 💖 ♥ 💕

By on Sep 20, 2022

Review comment responded on Sep 20, 2022

Dear guest,First of all, thank you for choosing our little paradise for your Mexican holidays!We look forward to welcome you back and give you another unforgettable lifetime experience.Kind Regards,Irma RamosBahia Principe Grand Tulum.

5
Family

Property was beautiful, clean and offered all amenities possible. Great stay. Will gladly go back.

By , from Port Allen on Sep 12, 2022

Review comment responded on Sep 12, 2022

Dear Guest:We are happy to know that you completely enjoyed your holidays at the resort.We are looking forward to your next visit to spend here another memorable holiday.Best regards,Irma RamosBahia Principe Grand Tulum.

3
Family with small children

Our stay was ok. Staff was great! However, the restaurants were booked 3-4 days in advanced. We managed to buy bottle service to one restaurant just so we could eat something other than buffet because the were book only to see the restaurant was completely empty. Then we showed up late (10 mins) to the ONLY reservation I managed to get for a family of 6 they wouldn’t sit us. Looked around the restaurant and it was empty. The only way they would sit us was if we bought bottle service AGAIN. Walked over to Don Pablo’s (peeked inside EMPTY) and was told they would only sit us if we bought bottles because the were full. Unfortunately a family of 6 only two adults it was not worth buying bottle service to every restaurant when it was an all inclusive stay. As some of the worked told us, this is a business. “Es puro negocio.”

By on Jul 30, 2022

Review comment responded on Aug 1, 2022

Dear Guest: First of all I would like to thank you for your detailed feedback regarding your recent stay at our hotel resort. It is a pity that we have not exceeded your expectations; accept our sincere apologies, it certainly does not reflect the commitment and the quality that we have exhibited for many years. All your observations have been forwarded to the General Management of the resort as the guests satisfaction is our priority and rest assured we will be constantly striving to the excellence in our services. We hope to have the opportunity to change your perception in the future as we believe you will enjoy our services. Regards !!! Irma Ramos Bahia Principe GRand Tulum

3
Family

This resort has excellent architecture and a friendly staff. The food is good and varied, but do not assume that you can eat everything safely and not get sick. I got quite ill with diarrhea from eating at the buffet.

By on May 15, 2022

Review comment responded on May 16, 2022

Dear guest, It is a pleasure to know that you enjoyed the attention of our staff very much, for all of us a pleasure to be at your service! In the same way, we thank you for your comments that are of utmost importance to improve us more every day. We hope to have you back soon. Regards! Irma Ramos Bahia Principe Grand Tulum

5
Partner Couples

Would definitely come back

By on Apr 17, 2022

Review comment responded on Apr 18, 2022

Dear Guest, We are happy to read that you had a good vacation with us enjoying all our services. Kind regards! Irma Ramos Bahia Principe Grand Tulum

5
Family

We traveled with our three children and everything was perfect! The staff was very friendly and the food tasted great.

By on Mar 25, 2022

Review comment responded on Mar 26, 2022

Dear guest, First of all, thank you for choosing our little paradise for your Mexican holidays! We look forward to welcome you back and give you another unforgettable lifetime experience. Kind Regards, Irma Ramos Bahia Principe Grand Tulum.

5
Everyone

By on Feb 22, 2022

4
Family with small children

I liked the pools and walkable areas, also how glean everything was. Food was just ok but the menus at the buffet didn’t change at all, some of the staff looks very tired and frustrated, probably because the busy season and extra hours.

By on Dec 30, 2021

Review comment responded on Dec 30, 2021

Dear Guest, We really appreciate that you are taking the time to share us some valuable comments about your stay with us. The suggestions we receive from our guests are very important to maintain the quality and service. All comments, observation and suggestion are welcome in our work team, they help us to improve the area needed. We really regret you were not impressed with some of our services, we have taken note of these comments in order to take proper measures to guarantee our guests' enjoyment. Our best regards! Irma Ramos Bahia Principe Grand Tulum

Bahia Principe Grand Tulum - All Inclusive

Crta Chetumal - Cancun Km 250, Akumal, QROO 77760
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