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Anah Tulum

4.0 star property

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Photo gallery for Anah Tulum

2 outdoor pools, pool umbrellas, sun loungers
Property entrance
Hallway
Exterior
Courtyard

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Air conditioning
  • Business services

Explore the area

View in a map
Av del Sol, Mz 22, Lt 1, Bahía Principe, Carr. Fed 307 km. 250, Akumal, QROO, 77760
  • Place, Riviera Maya Golf Club
    ‪19 min walk‬
  • Place, Aktun Chen
    ‪19 min walk‬
  • Place, Akumal Beach
    ‪6 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪84 min drive‬

Room options

View all photos for Luxury Villa, 2 Bedrooms, Garden View, Garden Area (located in Bahia Principe Residences)

Premium bedding, down comforters, Select Comfort beds, in-room safe

Luxury Villa, 2 Bedrooms, Garden View, Garden Area (located in Bahia Principe Residences)

  • Garden view
  • 2368 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Luxury Villa, 1 Bedroom, Garden View, Garden Area (located in Bahia Principe Residences)

Premium bedding, down comforters, Select Comfort beds, in-room safe

Luxury Villa, 1 Bedroom, Garden View, Garden Area (located in Bahia Principe Residences)

  • Garden view
  • 2153 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Bedroom

Premium bedding, down comforters, Select Comfort beds, in-room safe

Superior Room, 1 Bedroom

  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior

Conrad Tulum Riviera Maya

Tulum
  • On private beach
  • Pool
  • Spa
  • All inclusive plans available
9.0 out of 10, Wonderful, 317 reviews
$460 nightly
The price is $547
Jun 21 - Jun 22
Total with taxes and fees
Conrad Tulum Riviera Maya

About the neighborhood

Akumal

Anah Tulum is located within a mile (2 km) of Riviera Maya Golf Club and Aktun Chen. This 102-room, 4-star hotel welcomes guests with 2 outdoor pools and conveniences like free self parking and a business center.

What's nearby

  • Riviera Maya Golf Club - 19 min walk - 1.0 mile
  • Aktun Chen - 19 min walk - 1.0 mile
  • Akumal Beach - 6 min drive - 4.9 miles
  • Xel-Há Park - 8 min drive - 6.2 miles
  • Xcaret Eco Theme Park - 33 min drive - 27.2 miles

Getting around

  • Tulum Intl. Airport (TQO) - 67 min drive

Restaurants

  • ‪Bahia Principe Grand Coba - ‬5 min drive
  • ‪Restaurant Kukulkan - ‬6 min drive
  • ‪Thali Restaurant - ‬4 min drive
  • ‪Restaurante Yucatan - ‬4 min drive
  • ‪The Truck - ‬5 min drive

About this property

Anah Tulum

Guests staying at Anah Tulum enjoy access to 2 outdoor pools, a children's pool, and free WiFi in public areas. There's free parking, and an airport shuttle (available 24 hours) for USD 200 per vehicle roundtrip. Staff members are on hand to provide concierge services, luggage storage, and a safe deposit box at the front desk. Other amenities at this beach hotel include a business center, a meeting room, and a computer station.
Guests can expect to find LED TVs with cable channels. Select Comfort beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include ceiling fans, safes, and ironing boards. Weekly housekeeping is available.
2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Sports facility
Hilton Tulum Riviera Maya All-Inclusive Resort
Tulum
  • Pool
  • Breakfast included
  • All inclusive
  • Spa
8.4 out of 10, Very Good, 1,974 reviews
$485 nightly
The price is $590
Jun 18 - Jun 19
Total with taxes and fees
Hilton Tulum Riviera Maya All-Inclusive Resort

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Limited onsite self parking (max 1 space per unit)

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Children's pool
  • Golf clubhouse
  • Golf clubs/equipment

Family friendly

  • 2 outdoor pools
  • Children's pool

Conveniences

  • Luggage storage
  • Safe at front desk
  • Virtual front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 2 buildings
  • 3 floors
  • Built in 2016
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Key retrieval, private entrance

Pets

  • This property welcomes pets for USD 25 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 25
  • Dogs only

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: USD 300 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 200 per vehicle (roundtrip)
  • Pet fee: USD 25 per pet (varies based on length of stay) plus USD 25 one-time cleaning fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: PayPal
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
  • Check-in: 3 PM—-10:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
Checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, mobile payments, and cash.
  • Mobile payment options include: PayPal.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a security system, and a first aid kit.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for golf tee times. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Anah Tulum Akumal
Anah Tulum Apartment Akumal
Anah Tulum Apartment
A-nah SuitesTulum Apartment Akumal
A-nah SuitesTulum Apartment
A-nah SuitesTulum Akumal
A nah SuitesTulum
Anah Suites Tulum Apartment Akumal
Anah Suites Tulum Apartment
Anah Suites Tulum Akumal
Anah Tulum
Anah Tulum Hotel
Anah Tulum Akumal
Anah Suites Tulum
Anah Tulum Hotel Akumal
Anah Suites Tulum by Sunest

Frequently asked questions

What can I see around Anah Tulum?

This hotel is located in Akumal, a short 17-minute walk from Riviera Maya Golf Club and also 17 minutes on foot from Aktun Chen. You'll also find Xel-Há Park and Akumal Beach within a short drive.

Will I be able to park at Anah Tulum?

Yes, secured self parking is offered for free at the hotel. You'll find a max of 1 space per unit.

Does Anah Tulum include a casino on the premises?

No, Anah Tulum doesn't have a casino.

Is there an indoor pool at Anah Tulum?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

Is Anah Tulum a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as 2 outdoor pools and a golf clubhouse.

Are there hot tubs at Anah Tulum?

No, there isn't a spa tub at this hotel.

Does Anah Tulum have a restaurant that serves breakfast?

No, Anah Tulum doesn't have a restaurant that serves breakfast.

Does Anah Tulum allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Anah Tulum for a fee of USD 25 per pet, per week.

Are there connecting rooms at Anah Tulum?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Anah Tulum?

The closest major airport to Anah Tulum is Tulum Intl. Airport (TQO), which is about 25.1 mi away. Another top airport is Cozumel Intl. Airport (CZM), which is around 28.3 mi away.

Can I book a room with a balcony at Anah Tulum?

Yes, some guestrooms at this hotel offer either a furnished balcony/patio and a furnished patio where guests can enjoy garden and resort views.

Anah Tulum Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 44 out of 100 reviews
Rating 8 - Good. 15 out of 100 reviews
Rating 6 - Okay. 15 out of 100 reviews
Rating 4 - Poor. 8 out of 100 reviews
Rating 2 - Terrible. 18 out of 100 reviews

8.0/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and clean... Great area...
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Leslie

Liked: Staff & service, amenities, property conditions & facilities
Is very safe and quiet. Beautiful neighborhood
Stayed 1 night in Aug 2024
Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a bit more difficult than I thought necessary, otherwise a nice place!
Stayed 4 nights in Mar 2024
Verified

4/10 Poor

Leslie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice neighborhood
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place for the price

What a beautiful property! The rooms are small but very clean. The property is lush and beautiful with lots of foliage and cute walkways throughout. There are 2 pools. Not a lot of food choices in the immediate area and none in walking distance but we had a rental car and enjoyed driving over to the ocean or to find food. Love this place!
Stayed 1 night in Jan 2023
Verified

6/10 Okay

Meagan

Disliked: Cleanliness
The private pool attached to our unit we rented was disgusting, we asked to have it refilled and cleaned, however we were ignored. We loved the pool. Had a great time, would rent from another unit next time in the same location.
Stayed 7 nights in Feb 2024
Verified

10/10 Excellent

Saray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it happy I didn’t go with the previous reviews hehehe. They did have hot water and a helpful person. Many things were processed via WhatsApp but super helpful and quick.
Stayed 1 night in Apr 2024
Verified

4/10 Poor

Emmanuel

Disliked: Staff & service, property conditions & facilities
Ac did not work and staff was not helpful
Stayed 3 nights in Apr 2025
Verified

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, property conditions & facilities
Ugh, felt like being in a prison. No good vibes here. Woke up with itchy bites too. No help from staff with issues.
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Door lock defect
Stayed 2 nights in Jan 2025
Verified

2/10 Terrible

JAMES

Disliked: Staff & service, room comfort

Ridiculous

Ridiculous that this place is listed. It is a bedroom and washroom in the middle of no where. No restaurants, stores or any help in walking distance. Just a room in a group of townhouses. No reception,no water,no coffee, nothing. Dropped off by taxi and abandoned.
Stayed 3 nights in Dec 2023
Verified

6/10 Okay

Diana

Liked: Cleanliness, room comfort

Akumal chillado

The reason for the low score is there was no hot water in the shower, and no tv service despite there being 2 TVs in the apartment. The apartment was large… and clean. The bed was comfy. The pool was nice. The toilet seat was broken, and again NO HOT WATER or TV. We were only there for one night so those things weren’t the end of the world, but no way could I stay there for longer without at least a warm shower…. It was absolutely freezing.
Stayed 1 night in Jan 2024
Verified

2/10 Terrible

guillermo

Disliked: Staff & service
My flight was canceled due to the Vancouver airport being closed for three days due to weather. I was finally able to travel to Tulum. Then I asked for some kind of compensation such as changing the date of the stay or cancellation of the reservation for the involuntary loss of my flight, and Anah suites refused to acknowledge my request. I ended up paying double at another neighboring property for my vacation in Tulum.
Verified

2/10 Terrible

Josef

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived late at night. The next morning I noticed that the shower was disgustingly dirty, there was mold on the walls around the toilet, and there were cockroaches under the dilapidated cabinets. I immediately booked at a different hotel and when I requested a refund the management of Anah suites were not willing to refund me, they refused to discuss any further and told me to contact Expedia.
Stayed 6 nights in Nov 2024
Verified

2/10 Terrible

Tonia

Disliked: Staff & service, amenities, property conditions & facilities
I did not have any hot water or towels , when I was communicating to tell them that they told me the water was hot enough and stop responding to me.
Stayed 1 night in Jun 2024
Verified

4/10 Poor

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Asked for fresh towels never got any
Stayed 4 nights in Apr 2024
Verified

6/10 Okay

stephen

Disliked: Amenities, property conditions & facilities
Could be really nice, but unit (was in unit A1) needs some TLC and more consideration needs to be given making the unit more "user friendly" TLC/maintenance issues: 1) bedside lamp didn't work (suspect burned out bulb, but not sure). 2) Safe did not work (suspect dead battery); 3) Front door broken-out at dead bolt, so was concerned about safety (door could easily be forced open); 4) BBQ area on lower deck was not useable; 5) sink on upper deck not hooked-up and bottom of sink was gross, with what looked to be cigarette butts in the bottom User Friendly suggestions: 1) Were no sharp knives provided...pretty difficult to cut bread or to cutup a pineapple with a butter knife; 2) kitchen really needs a microwave for heating water and warming up leftovers; 3) there were salt & pepper shakers, but they were not useable because the bottom plugs were missing; 4) need instruction sheet for how to use TV, cook top and oven.....unable to get TV's working (often got "no signal" message). there were 2 remotes, but no way of knowing what each did. Also, one remote was for Netflix/Apple TV/Roku/Prime/YouTube, but had no idea if any of these were included with the TV service; 5) had to use Google and You Tube to figure out how to use the cooktop and oven (a basic instruction sheet would be helpful); Other apartment units I've stayed nearby supplied very basic inexpensive items to make stay easier, like..salt & pepper, a little cooking oil, paper towels, kitchen towel, oven mitts
Stayed 3 nights in Feb 2026
Verified

2/10 Terrible

S.

Disliked: Cleanliness, staff & service
Pros: Clean pool and outdoor areas, safe neighborhood, Cons: No reception office, private condos. I don’t believe the sheets were changed from the previous guests. Found about a dozen hairs of different types in the bedding. Told staff about the hairs. I checked out of the room so they could clean and change the sheets. Checked back in the next day and they made the bed with the same sheets and bedding. Still dirty of course. Makes me wonder if they are washing the towels and bedding between each guest.
Stayed 2 nights in Jan 2024
Verified

6/10 Okay

Nathalie

Disliked: Cleanliness, staff & service
The unit (D1) is very nice however it is neglected by the management team renting the unit. On our arrival, there were no cookware available, no dish soap, dirty windows, plugged drain in the shower, dirty dishes in the cupboard, mold in the cupboard, plunge pool broken,etc. The concierge brought two pans the next day and blame the owner for the issues with the unit. Despite the unit being very nice and well located and do not recommended due to its lack of cleanliness.
Stayed 7 nights in Jan 2024
Verified

2/10 Terrible

Jeff

Disliked: Staff & service
We reserved this property and the host pulled the reservation out from under us! Despite selecting pay on arrival the host waited until just before check-in to tell us we had to bank wire money to an account, and then didn't honor a new reservation paid through Expedia via credit card. We showed up at our room to find out the key wasn't there and had to book an entirely new reservation somewhere else. If we'd wired money like requested I'd be out my entire fee! Be careful reserving here, the property looks ok but the manager took our money, immediately ghosted us when challenged upon our finding no key available, only partially refunded us, and we had to file a challenge through Expedia for a full refund.
Stayed 1 night in Apr 2023
Verified

2/10 Terrible

douglas

Liked: Property conditions & facilities

Do not stay here

Arrived to find night security did not speek a word of english. Got in room. The power was out. Remained out most of the night. Went out the next night as well. Room was cold. left oven on all night for heat. No soap of any kind in room. Only 2 towles for entire 10 days. No laundry service with in 10 miles. Actually nothing in area but 1 restaurant 1/2 mile away. No room service. No instructions or information left in room. Couldn't get tv to work. On demand Water heater did not keep up to a shower and thru the breaker often. Water from tap tasted the worst I have ever had.
Stayed 9 nights in Dec 2023
Verified

8/10 Good

Silvia

Liked: Property conditions & facilities, room comfort

Falta de accesorios de cocina

Al ser un departamento, le hacen falta accesorios de cocina básicos como tazas para café, sarten mediano, toalla para la cocina, manteles individuales, escoba, trapeador y cubeta.
Stayed 4 nights in Jan 2025
Verified

6/10 Okay

ARTURO

Disliked: Staff & service
No hay una recepción. Nunca vez una persona. No es fácil de entender para mí que soy persona de la tercera edad ya que todo lo hacen por wapsap
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Efrain

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Muy dificil la comunicacion con la persona que maneja la propiedad ,ala hora que salimos de la propiedad le mande mensaje y le marque para avisarle y hacerle ver que todo quedo bien y nunca contesto.
Stayed 1 night in Nov 2024
Verified

6/10 Okay

jonathan de los santos

Disliked: Cleanliness, staff & service

Hermoso lugar pésima atención

Llegada fácil y lugar hermoso, la atención es muy mala no había cafetera, dijeron que mandaban una y nunca llegó, no servía el baño principal y tampoco fueron a repararlo, el baño de visitas tenía fuga y el área de grilla estaba sucia, llena de hojas y carbón, muy mala agua de la alberca como que si no les importara. Ojalá cambien de admin pronto por que el lugar si vale la pena.
Stayed 3 nights in Aug 2024