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The Sens Tulum Riviera By Oasis

4.0 star property
Family-friendly resort on the beach, with 2 outdoor pools

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Photo gallery for The Sens Tulum Riviera By Oasis

2 outdoor pools, free cabanas, pool umbrellas
Restaurant
Lobby
Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy
2 outdoor pools, free cabanas, pool umbrellas

Reviews

7.2 out of 10
Good

Popular amenities

Explore the area

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Km 252 Carret. Chetumal - Pto. Juárez, Akumal, QROO, 77780
  • Place, Riviera Maya Golf Club
    ‪3 min drive‬
  • Place, Akumal Beach
    ‪5 min drive‬
  • Place, Half Moon Bay
    ‪9 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪79 min drive‬

Room options

View all photos for Sian Kaan Master Suite

Sian Kaan Master Suite | 1 bedroom, free minibar, in-room safe, desk

Sian Kaan Master Suite

7.4 out of 10
Good
(6 reviews)
  • 380 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sian Kaan Junior Suite

Sian Kaan Junior Suite | 1 bedroom, free minibar, in-room safe, desk

Sian Kaan Junior Suite

8.0 out of 10
Very good
(2 reviews)
  • 377 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sens Ocean Front

Sens Ocean Front | 1 bedroom, free minibar, in-room safe, desk

Sens Ocean Front

  • 377 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Sens Standard

Sens Standard | 1 bedroom, free minibar, in-room safe, desk

Sens Standard

7.6 out of 10
Good
(4 reviews)
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About the neighborhood

Akumal

The Sens Tulum Riviera By Oasis places you within 2 miles (3 km) of Riviera Maya Golf Club and Aktun Chen. This 132-room, 4-star resort welcomes business and leisure travelers with 2 outdoor pools, a private beach, and a full-service spa.
View more Resorts in AkumalOpens in a new window

What's nearby

  • Riviera Maya Golf Club - 3 min drive - 0.9 miles
  • Dolphinaris Tulum - 4 min drive - 0.9 miles
  • Akumal Beach - 5 min drive - 2.7 miles
  • Half Moon Bay - 9 min drive - 3.8 miles
  • Yal-ku Lagoon - 10 min drive - 4.2 miles

Getting around

  • Tulum Intl. Airport (TQO) - 67 min drive

Restaurants

  • ‪Bahia Principe Grand Coba - ‬7 min drive
  • ‪Katok - ‬10 min drive
  • ‪Restaurante Yucatan - ‬10 min walk
  • ‪Restaurant Kukulkan - ‬8 min drive
  • ‪Yum Buffet - ‬8 min drive

About this property

The Sens Tulum Riviera By Oasis

Family-friendly resort on the beach, with 2 outdoor pools
The Sens Tulum Riviera By Oasis features a private beach, a full-service spa, and 2 outdoor pools. If you plan to drive, free parking is available. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Other amenities at this all-inclusive resort include a children's pool, free WiFi in public areas, and a free kid's club.
42-inch flat-screen TVs come with pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include free minibar items, safes, and ironing boards. Change of towels is available on request.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Kin Ha. Massages are available on the beach and in the spa; other services include hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Similar properties

3 outdoor pools, free cabanas, pool umbrellas

Grand Oasis Tulum Riviera

  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
7.2 out of 10, Good, 307 reviews
Grand Oasis Tulum Riviera

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • 2 poolside bars
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf carts
  • Kayaking
  • Playground
  • Snorkeling

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Lifeguards on site
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • In a nature reserve
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No elevator

More

  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV
  • Pay movies

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
When a room reservation includes a round-trip airport transfer at no charge, it’s essential to contact the property 1 week prior to the arrival. This service is service subject to availability & previous confirmation.

Renovations and closures

The property will be renovating from May 5 2025 to November 23 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)
  • Exterior
  • Front desk
  • Hallway
  • Lobby
  • Parking area
  • Sauna
  • Spa
  • Swimming pool
During renovations, the resort will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 2.94 per accommodation, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

When a room reservation includes a round-trip airport transfer at no charge, it’s essential to contact the property 1 week prior the arrival. This service is service subject to availability & previous confirmation.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • Free in-room WiFi has a 1-device limit. WiFi in public areas is also free and has a 1-device limit.

Property is also known as

The Sens Tulum Riviera
The Sens Tulum Riviera By Oasis Akumal
The Sens Tulum Riviera By Oasis All Inclusive
The Sens Tulum Riviera By Oasis All-inclusive property
The Sens Tulum Riviera By Oasis All-inclusive property Akumal

Frequently asked questions

Is a free cancellation option available at The Sens Tulum Riviera By Oasis?

The Sens Tulum Riviera By Oasis provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to do close to The Sens Tulum Riviera By Oasis?

This resort is located in Akumal, close to Xel-Há Park, Akumal Beach, and Half Moon Bay. You'll also find Yal-ku Lagoon and Riviera Maya Golf Club within a short drive.

Is parking available on site at The Sens Tulum Riviera By Oasis?

Yes, uncovered self parking is offered for free at the resort.

Is there a spa at The Sens Tulum Riviera By Oasis?

Kin Ha is the resort's spa and services include beach massages, hot stone massages, aromatherapy, and body wraps.

Does The Sens Tulum Riviera By Oasis have a casino on the premises?

No, The Sens Tulum Riviera By Oasis doesn't have a casino.

Will I find an indoor pool at The Sens Tulum Riviera By Oasis?

No, this resort doesn't have an indoor pool; however, there are 2 outdoor pools.

What will couples enjoy most about a stay at The Sens Tulum Riviera By Oasis?

There are plenty of amenities for couples at this resort, including a private beach, a beach bar, and 2 outdoor pools.

Are there hot tubs at The Sens Tulum Riviera By Oasis?

Yes, this resort has a spa tub.

Does The Sens Tulum Riviera By Oasis have a restaurant that serves breakfast?

No, The Sens Tulum Riviera By Oasis doesn't have a restaurant that serves breakfast.

Will The Sens Tulum Riviera By Oasis allow pets to stay for free?

No, pets aren't allowed at The Sens Tulum Riviera By Oasis.

Does The Sens Tulum Riviera By Oasis have connecting rooms?

No, this resort doesn't feature connecting guestrooms.

Where is the closest airport to The Sens Tulum Riviera By Oasis?

The closest major airport to The Sens Tulum Riviera By Oasis is Tulum Intl. Airport (TQO), which is about 26.1 mi away. Another top airport is Cozumel Intl. Airport (CZM), which is around 27.3 mi away.

Are there rooms with balconies that I can book at The Sens Tulum Riviera By Oasis?

No, there aren't any guestrooms with balconies at The Sens Tulum Riviera By Oasis.

The Sens Tulum Riviera By Oasis Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 61 out of 180 reviews
Rating 8 - Good. 44 out of 180 reviews
Rating 6 - Okay. 32 out of 180 reviews
Rating 4 - Poor. 20 out of 180 reviews
Rating 2 - Terrible. 23 out of 180 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Leonid

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty nice, definitely not a 5 star but a good choice for a family. If you like a night life skip it. If you want a quite hotel take it.
Stayed 7 nights in Apr 2025

8/10 Good

Yubin, Redmond

Stayed 7 nights in Feb 2025

10/10 Excellent

Sheikh

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly. Very good food options. Nice views and lots of amenities.
Stayed 2 nights in Apr 2025

6/10 Okay

diego

Stayed 5 nights in Apr 2025

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The last night there were some electrical problems and the A/C don’t work properly
Stayed 2 nights in May 2025

10/10 Excellent

Laura

Traveled with family
Liked: Amenities, property conditions & facilities
Very nice hotel
Stayed 5 nights in Apr 2025

4/10 Poor

zoraida

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
need to remodel better food
Stayed 3 nights in Apr 2025

10/10 Excellent

Sarai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Alexey

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was far away from entrance. It was a challenge and time consuming to reach it during a day
Stayed 7 nights in Apr 2025

8/10 Good

Yolanda

Liked: Cleanliness, staff & service
Goid hotels..nice people wirking there..NO ELEVATORS ..and walking a lit to go.outside the room ..same to.pick up towels for used on the beach or swi.mi g pool is only 1 pkace to far
Stayed 3 nights in Apr 2025

8/10 Good

Steven

Stayed 5 nights in Mar 2025

8/10 Good

Brenda

Traveled with family
Liked: Cleanliness, staff & service
Dining could be better. Choices are minimal and not too good.
Stayed 4 nights in Apr 2025

4/10 Poor

Jason

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sens at grand oasis Tulum is not it! As soon as you walk in it is dark and gloom / not in a sexy or romantic way. Reception was very blah and not welcoming, just a I'm doing my job vibe. I get to the room and it was dated, in disrepair and dirty. I had an ocean view and could barely look through window cause of all the dirty. Food was not great at all. Only perk was that buffet was 24/7 which was cool for snacks. No entertainment at all within the hotel. Do not be fooled by pictures. They have a lot of work to do if they want to keep up.
Stayed 2 nights in Apr 2025

8/10 Good

BLANCA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far so good..Considering price as compared to other beachfront/ocean properties quite reasonable for services offered including restaurants pools, etc. Property needs some updating overall and addition of services and some standard amenities. Restroom additions closer to pool areas and beach areas would be helpful. Roving drink servers for pool bars & towels at each pool location would make life more pleasurable and convenient for guests. All in all we enjoyed stay and happy with our choice.
Stayed 1 night in Mar 2025

10/10 Excellent

Mariela

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 5 nights in Mar 2025

6/10 Okay

Eliseo

Liked: Cleanliness, staff & service
The room smelled like dirty water and sewer And 1600 for a room one bed is way too much
Stayed 5 nights in Mar 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a front beach room!! WoW what a view! And lots restaurants!!
Stayed 1 night in Mar 2025

10/10 Excellent

Jill

Stayed 2 nights in Mar 2025

6/10 Okay

Michael

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
If you book Siaan Kaan Master suite you most likely will not get a room even close to what the pictures show. After 3 nights we were finally given the correct room. The rooms they show in the pictures are very nice. The other rooms are very bad, need serious updating and are not clean.
Stayed 1 night in Feb 2025

6/10 Okay

Brandon

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Cleanliness needs to be addressed in the rooms.
Stayed 4 nights in Feb 2025

8/10 Good

To, Redmond

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The beach is beautiful, especially at sun rise time. Water is warm. Sand is very fine.
Stayed 7 nights in Feb 2025

10/10 Excellent

Zoe

Stayed 4 nights in Feb 2025

10/10 Excellent

Trisha

Traveled with partner
Liked: Staff & service, property conditions & facilities
Nice location. Very friendly staff.
Stayed 4 nights in Feb 2025

6/10 Okay

Ana Laura

Traveled with partner
The hotel is nice, the water is beautiful, but VERY rocky. The beach has eroded and doesn't look like it does in the pictures. Location is amazing but it needs updates & upgrades. Loved that our room was able to open up right to the water, but the room itself is not the greatest. We couldn't see much past a giant ATV parked right outside our window the entire time. It rained and our room (despite being on the first floor) had a bad leak all night. Had to set up a garbage can to catch the water. Despite that, most of the staff was great and attentive. The food, although limited was decent. Booked a spa massage and had to PHYSICALLY STOP THE MASSEUSE from excessive touch in areas he knew full well were pushing boundaries. This after a verbal warning. The pool is FREEZING. The pool bar wasn't always open or staffed.
Stayed 3 nights in Dec 2024