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Arca Aparthotel & Spa

Property class: 3

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Photo gallery for Arca Aparthotel & Spa

A large indoor swimming pool with a wooden ceiling and walls, surrounded by glass doors and windows.
A bedroom with a large bed, a view of mountains through a window, and a wooden ceiling.
A spacious room with a wooden ceiling, large windows, and a wooden bookshelf.
A spa area with wooden shelves holding candles, a pitcher of water, and a bowl of fruit. There are white lounge chairs and a large window with a view of greenery.
An indoor swimming pool with a wooden ceiling and a blue-lit floor.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Bar
  • Laundry

Explore the area

View in a map
Spissstrasse 42, Zermatt, Wallis, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Sunnegga Ski Resort
    ‪3 min walk‬
  • Place, Zermatt–Sunnegga Funicular Gondola
    ‪6 min walk‬
  • Airport, Sion (SIR)
    ‪97 min drive‬

Room options

View all photos for Double Room, Mountain View

A hotel room with a large bed, a desk, a chair, and a view of a mountainous landscape.

Double Room, Mountain View

9.6 out of 10
Exceptional
(13 reviews)
  • Mountain view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double room with Matterhorn view

A hotel room with two beds, a window with a view of buildings and trees, a wooden headboard, and a small table with a lamp.

Double room with Matterhorn view

9.8 out of 10
Exceptional
(8 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for 2- Bedroom Apartment

A hotel room with a double bed, a desk with a chair, a television, and a window with curtains.

2- Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Family Apartment

A hotel room with a double bed, bedside tables, a wooden wardrobe, a dining table with chairs, and a large window offering a view of the outdoors.

Family Apartment

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe suite with Matterhorn view

A double bed with a wooden headboard, two bedside tables with lamps, a wooden door, and two framed pictures on the walls.

Deluxe suite with Matterhorn view

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Zermatt

Arca Aparthotel & Spa places you next to Zermatt-Matterhorn Ski Paradise and within a 5-minute walk of Tour Monte Rosa. This 26-room, 3-star hotel has free breakfast, a full-service spa, and an indoor pool.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Sunnegga Ski Resort - 3 min walk - 0.2 miles
  • Zermatt Visitor Center - 3 min walk - 0.2 miles
  • Zermatt–Sunnegga Funicular Gondola - 6 min walk - 0.4 miles
  • Matterhorn Museum - 10 min walk - 0.5 miles

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 3 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Restaurant Derby - ‬6 min walk
  • ‪Walliserkanne - ‬7 min walk
  • ‪Manud - ‬7 min walk
  • ‪Snowboat - ‬8 min walk

About this property

Arca Aparthotel & Spa

Guests staying at Arca Aparthotel & Spa enjoy access to a full-service spa, an indoor pool, and a steam room. The front desk has multilingual staff that can help with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this spa hotel include free WiFi in public areas, free newspapers, and a terrace.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Other amenities include kitchens, balconies or patios, and refrigerators.
Recreational amenities at the hotel include an indoor pool and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Hot stone massages
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-9:30 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Nearby construction work may cause some noise disturbance.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Solebad Arca Zermatt
Hotel Solebad Arca
Solebad Arca Zermatt
Solebad Arca
Hotel Solebad Arca
Arca Aparthotel & Spa Hotel
Arca Aparthotel & Spa Zermatt
Arca Aparthotel & Spa Hotel Zermatt

Frequently asked questions

Is free cancellation available at Arca Aparthotel & Spa?

Arca Aparthotel & Spa provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Arca Aparthotel & Spa?

As of Nov 13, 2026, prices found for a 1-night stay for 2 adults at Arca Aparthotel & Spa on Dec 4, 2026 start from $323, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Arca Aparthotel & Spa?

This hotel is located in Zermatt, just steps from Zermatt-Matterhorn Ski Paradise and Tour Monte Rosa, and within a short walk of Zermatt–Sunnegga Funicular Gondola. You'll also find Matterhorn Museum and Zermatt-Furi Gondola less than a mile away.

Will I be able to park at Arca Aparthotel & Spa?

No, this hotel doesn't offer parking.

Is there a spa at Arca Aparthotel & Spa?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, and aromatherapy.

Does Arca Aparthotel & Spa feature a casino at the property?

No, Arca Aparthotel & Spa doesn't have a casino.

Will I find an indoor pool at Arca Aparthotel & Spa?

Yes, this hotel has an indoor pool.

Is Arca Aparthotel & Spa good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a full-service spa, and a bar/lounge.

Does Arca Aparthotel & Spa have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Arca Aparthotel & Spa feature a restaurant that includes a breakfast menu?

Arca Aparthotel & Spa offers free buffet breakfast each morning though there is no restaurant.

Will Arca Aparthotel & Spa allow pets to stay free of charge?

No, pets aren't allowed at Arca Aparthotel & Spa though service animals are welcome.

Does Arca Aparthotel & Spa have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Arca Aparthotel & Spa?

The closest major airport to Arca Aparthotel & Spa is Sion (SIR), which is about 23.9 mi away.

Can I book a room with a balcony at Arca Aparthotel & Spa?

Yes, every guestroom at Arca Aparthotel & Spa comes with a balcony/patio and some offer mountain views.

Arca Aparthotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 188 out of 238 reviews
Rating 8 - Good. 47 out of 238 reviews
Rating 6 - Okay. 2 out of 238 reviews
Rating 4 - Poor. 1 out of 238 reviews
Rating 2 - Terrible. 0 out of 238 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great people.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is so close to the station and very close to a grocery story. The pool was amazing and the saunas and steam room were wonderful.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the train station. The pool and breakfast were excellent. We really enjoyed our Matterhorn view!
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent with great views The pool & saunas were a wonderful bonus Breakfast was great and came with the room The staff was excellent The bed was too soft for me A great place to stay
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular stay!! We would love to stay here again. Spa pool was one of our all time favorites
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, spacious room and amazing hot pool.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great location to shops and restaurants.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was ell situated close to the railway station. The upgrade to a Matterhorn view room was worth every penny. We had a massive balcony with amazing views. The included breakfast was superb with a large variety of choice. Highly recommended.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and accommodating and the amenities including pool and sauna were amazing!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location and excellent breakfast
Stayed 2 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very walkable from the train station. Great staff and breakfast. No AC, like nearly every motel. I would recommend.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the beginning at check in to the last minutes at Arca, we were impressed. Everything went perfectly and the spa was an incredible experience. The staff were so kind and we were given rooms that were wonderful, spacious and very clean, and the shower was top notch. I couldn't have asked for a better place.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, good Matterhorn view, good breakfast, good staff/
Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here, the spa was a nice experience and the location of the hotel is great. It’s close to the Main Street, lots of great restaurants near it, and the train station is a short walk away.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area, convenient location
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the spaciousness of the room and the view of the Matterhorn from our deck. The breakfast served was also very good.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The location was very close to the train station. Breakfast was amazing with everything you could want to eat! The pool was so great after a long day, along with the steamroom and sauna. The staff made us feel welcomed a d answered any questions we had. Beds were veey comfortable and the room was spacious with a wonderful balcony.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly front desk - Max. Hotel is very comforting in all respects.
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was courteous, the breakfast was excellent, and the room was comfortable and very satisfying. The view of the golden summit of Mount Matterhorn at sunrise from our room made the entire stay perfect.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, walkable distance, nice and clean in the room
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Good breakfast, free laundry facilities
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and location was easily accessible; close to the convenient stores and had the bus stop just a block away.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing, clean and great facilities including indoor heated pool. Walkable location from the main station. Breakfast was really good.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing and luxurious stay in Zermatt

The Staff was Friendly and helpful. Breakfast was delicious with lots of options. We had a wonderful stay.
Stayed 6 nights in Jan 2024