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Arca Aparthotel & Spa

3.0 star property
Hotel with a full-service spa, steps from Zermatt-Matterhorn Ski Paradise

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Photo gallery for Arca Aparthotel & Spa

Sauna, aromatherapy, hot stone massages, deep-tissue massages
Indoor pool, sun loungers
Sauna, aromatherapy, hot stone massages, deep-tissue massages
Free daily buffet breakfast
Sauna, aromatherapy, hot stone massages, deep-tissue massages

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Bar
  • Laundry

Explore the area

View in a map
Spissstrasse 42, Zermatt, Wallis, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    โ€ช1 min walkโ€ฌ
  • Place, Zermattโ€“Sunnegga Funicular
    โ€ช5 min walkโ€ฌ
  • Place, Zermatt - Furi
    โ€ช10 min walkโ€ฌ
  • Airport, Sion (SIR)
    โ€ช82 min driveโ€ฌ

Room options

View all photos for Double Room, Mountain View

Double Room, Mountain View | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Double Room, Mountain View

9.8 out of 10
Exceptional
(9 reviews)
  • 322 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double room with Matterhorn view

Double room with Matterhorn view | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Double room with Matterhorn view

10.0 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for 2- Bedroom Apartment

2- Bedroom Apartment | Hypo-allergenic bedding, in-room safe, desk, soundproofing

2- Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Family Apartment

Family Apartment | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Family Apartment

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe suite with Matterhorn view

Deluxe suite with Matterhorn view | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Deluxe suite with Matterhorn view

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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The price is $328
Jan 13 - Jan 14, 2026
Total with taxes and fees
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About the neighborhood

Zermatt

Arca Aparthotel & Spa places you next to Zermatt-Matterhorn Ski Paradise and within a 5-minute walk of Tour Monte Rosa. This 26-room, 3-star hotel has free breakfast, a full-service spa, and an indoor pool.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt Visitor Center - 3 min walk - 0.2 miles
  • Zermattโ€“Sunnegga Funicular - 5 min walk - 0.3 miles
  • Matterhorn Museum - 10 min walk - 0.5 miles
  • Zermatt - Furi - 10 min walk - 0.5 miles

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 3 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • โ€ชMcDonald's - โ€ฌ5 min walk
  • โ€ชRestaurant Derby - โ€ฌ6 min walk
  • โ€ชLe Petit Royal - โ€ฌ6 min walk
  • โ€ชGolden India - โ€ฌ5 min walk
  • โ€ชSchweizerhof Kitchen - โ€ฌ5 min walk

About this property

Arca Aparthotel & Spa

Hotel with a full-service spa, steps from Zermatt-Matterhorn Ski Paradise
Guests staying at Arca Aparthotel & Spa enjoy access to a full-service spa, an indoor pool, and a steam room. The front desk has multilingual staff that can help with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this spa hotel include free WiFi in public areas, free newspapers, and a terrace.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Other amenities include kitchens, balconies or patios, and refrigerators.
Recreational amenities at the hotel include an indoor pool and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

Interior entrance
Naco Aparthotel by Arca Spa
  • Pool
  • Breakfast included
  • Kitchen
  • Free WiFi
9.8 out of 10, Exceptional, 141 reviews
$464 nightly
The price is $491
Jan 5 - Jan 6, 2026
Total with taxes and fees
Naco Aparthotel by Arca Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Hot stone massages
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PMโ€”-9:30 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted.ย 
  • Onsite safety features include a smoke detector.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Solebad Arca Zermatt
Hotel Solebad Arca
Solebad Arca Zermatt
Solebad Arca
Hotel Solebad Arca
Arca Aparthotel & Spa Hotel
Arca Aparthotel & Spa Zermatt
Arca Aparthotel & Spa Hotel Zermatt

Frequently asked questions

Is free cancellation available at Arca Aparthotel & Spa?

Arca Aparthotel & Spa provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

What can I see within easy reach of Arca Aparthotel & Spa?

This hotel is located in Zermatt, just steps from Zermatt-Matterhorn Ski Paradise and Tour Monte Rosa, and within a short walk of Zermattโ€“Sunnegga Funicular. You'll also find Matterhorn Museum and Zermatt - Furi less than a mile away.

Will I be able to park at Arca Aparthotel & Spa?

No, there isn't parking available at the hotel.

Is there a spa at Arca Aparthotel & Spa?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, and aromatherapy.

Does Arca Aparthotel & Spa feature a casino at the property?

No, Arca Aparthotel & Spa doesn't have a casino.

Will I find an indoor pool at Arca Aparthotel & Spa?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Arca Aparthotel & Spa?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a full-service spa.

Does Arca Aparthotel & Spa have a hot tub?

No, but this hotel does have a steam room.

Does Arca Aparthotel & Spa feature a restaurant that includes a breakfast menu?

Arca Aparthotel & Spa offers free buffet breakfast each morning though there is no restaurant.

Will Arca Aparthotel & Spa allow pets to stay free of charge?

No, pets aren't allowed at Arca Aparthotel & Spa though service animals are welcome.

Are there connecting rooms at Arca Aparthotel & Spa?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Arca Aparthotel & Spa?

The closest major airport to Arca Aparthotel & Spa is Sion (SIR), which is about 23.9 mi away.

Are there rooms with balconies that I can book at Arca Aparthotel & Spa?

Yes, every guestroom at Arca Aparthotel & Spa comes with a balcony with some featuring mountain views.

Arca Aparthotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 146 out of 192 reviews
Rating 8 - Good. 43 out of 192 reviews
Rating 6 - Okay. 2 out of 192 reviews
Rating 4 - Poor. 1 out of 192 reviews
Rating 2 - Terrible. 0 out of 192 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with easy walk from train station and to main town area. Staff were very friendly, welcoming and helpful, the buffet breakfast offered delicious hot and cold options. The heated indoor pool and saunas were a fabulous way to end a big day of hiking. Great sized room with very comfy beds, kitchen area plus our own sundeck area with views of the Matterhorn - canโ€™t ask for more than that ! If we came back to Zermatt would definitely stay here again. Thank you for a wonderful stay!
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the spaciousness of the room and the view of the Matterhorn from our deck. The breakfast served was also very good.
Stayed 2 nights in Sep 2025

4/10 Poor

Rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities
Do not recommend
Stayed 1 night in Sep 2025

10/10 Excellent

Wladyslaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area, convenient location
Stayed 3 nights in Sep 2025

10/10 Excellent

HIMANSHU JADAVJI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly front desk - Max. Hotel is very comforting in all respects.
Stayed 3 nights in Sep 2025

8/10 Good

Geon

Liked: Cleanliness, staff & service, property conditions & facilities
Umm
Stayed 1 night in Aug 2025

10/10 Excellent

Melinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

christina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Al

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room and a big balcony with a view of the Matterhorn. Staff was friendly and helpful. Great breakfast. Pool was fantastic. Bathroom had tub and shower.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was lovely. We stayed in the Aparthotel. We enjoyed everything it offered. The rooms were nice, the breakfast was delicious and the sauna, steam room and pool were amazing. We have been on a 6 week trip and this has been our favorite hotel thus far. We would recommend this hotel to family and friends.
Stayed 3 nights in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Katharina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

10/10 Excellent

Sean, Clarksville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here, the spa was a nice experience and the location of the hotel is great. Itโ€™s close to the Main Street, lots of great restaurants near it, and the train station is a short walk away.
Stayed 3 nights in Mar 2025

10/10 Excellent

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was terrific! Our family of 4 REALLY enjoyed the included breakfast each morning! The spa was terrific! Love the convenient location to the train station. Zermatt is very walkable. Arca is on the North end. It only takes 20 minutes to walk to the South end. My family is looking forward to returning to Zermatt and staying at Arca!
Stayed 6 nights in Mar 2025

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel... very close to train sration...easy to get to ski gondola ....top floor has great roo.s with lofted ceiling.
Stayed 2 nights in Dec 2024

10/10 Excellent

Admir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing, clean and great facilities including indoor heated pool. Walkable location from the main station. Breakfast was really good.
Stayed 2 nights in Dec 2024

10/10 Excellent

Susie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved being walkable to the train station and all areas of Zermatt. Staff was amazing, both front desk and dining. Room was comfortable and well appointed.
Stayed 2 nights in Oct 2024

10/10 Excellent

Arne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is fabulous and we will stay here again. Amazing spa and new chrome pool! Used every night. Breakfast was fabulous and included!!! I cannot give enough stars, as this was one of our favorite places ever to stay. And very affordable!
Stayed 3 nights in Sep 2024

10/10 Excellent

Alberto, Arlington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

View of Matterhorn

The hotel was in a perfect location for train station, town, restaurants and transportation to the Gornergrat railway. The view of the Matterhorn was amazing from balcony. The people at the desk were friendly and the breakfast was very good. We do wish we would have brought swimsuits with us as they had a great heated pool.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tae

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
๋„ˆ๋ฌด์ข‹์•˜๋‹ค. ๋ทฐ๋„์ข‹๊ณ ,์ŠคํŒŒ์™€์ˆ˜์˜์„ ํ• ์ˆ˜์žˆ์–ด์„œ ์ข‹์•˜๋‹ค ๊ธฐ์ฐจ์—ญ๋„ ๊ฐ€๊น๊ณ  ๋ชจ๋“ ๊ฒŒ Very Good
Stayed 2 nights in Sep 2024

8/10 Good

karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to station with excellent facilities. Staff available 24hrs and very pleasant and helpful. Breakfast excellent. Swimming pool and sauna a real unexpected bonus.
Stayed 2 nights in Sep 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and facilities

Great location, not far from station, and a fabulous warm pool. Room was spacious enough, modern bathroom and facilities. We had an excellent morning view of the Matterhorn from our balcony.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mayong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay

We stay here for 6 nights. We loved it! The room was spacious and clean. It had a kitchenette and a small dining table for us to cook and eat. The pool and sauna were amazing. It was nice to relax in the pool after a long day of walking and hiking. We would stay here again.
Stayed 6 nights in Aug 2024