It is an extremely clean room. The staff was pretty friendly and helpful as well too. They have a blow-dryer, toothpaste, toothbrush, shaving kits, and of course a pool as well too. Even the reception seems pretty nice.
Love the ambiance and service of the hotel service staff. Room cleanliness requirement had been met too. The only inflexibility was I intended for a change of reservation from Island Shangri-La to Futian Shangri-La but was rejected despite under the same group. Should they be able to extend this ...
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We had a great time in HK and the hotel is so convenient to get to places. Lots of places to eat around the hotel, as well as banking, pharmacies, shops, etc.Staff was very courteous and professional. Special thanks to the outstanding concierge Marshall and Raymond, who gave us helpful info and assistance beyond the call of duty. They genuinely cared about providing the best experience for us while visiting HK. Everyone greeted us when we went in and out. It was nice to see friendly faces and exchange conversations with the concierge. They made us feel welcome and wanted to make sure we had a great vacation. We also joined a day tour to Lantau Island and that was definitely worth it. The services at the hotel were great.They always followed with a call to make sure that our requests were taken care of. We will definitely stay at the New World next time we go to HK, just to visit with Marshall and Raymond again!
Staff speak English, very helpful when you need a taxi to go places But far from all the highlight tour places
Staff was excellent, location is great, lobby and mezzanine were very nice. bathroom was cramped, room sort of small, bed was a bit hard. Overall, great place. I would stay there again
We stayed with 4 families. It was a pleasant stay considering the other HK hotels. Rooms are by far the biggest. Lot of nice eating joints. We will probably stay again here. Thanks.