The walls of the room are very thin, you hear everything from the rooms next to you. After stay there for three nights, we are looking into extended for another 14 nights. But the room price is change frequently, I looked into the prices and hours later it went up a lot. We moved to another ...
Love the ambiance and service of the hotel service staff. Room cleanliness requirement had been met too. The only inflexibility was I intended for a change of reservation from Island Shangri-La to Futian Shangri-La but was rejected despite under the same group. Should they be able to extend this ...
Good pool, good sauna and gym. Check in was super slow, waking time was approximately 40 minutes... location is excellent if you want to have a rest. Good food around the hotel. Towels were old and toilet of room 821 had some bad smell .
We were upgraded to a room on the 22nd floor with an amazing view and high ceilings. Great location very near Wan Chai MTR station. Nice TV, bathroom etc - they even have an electronic method of letting them know if you want the room cleaned. The only problem was that they were doing some repairs ...
We had a great time in HK and the hotel is so convenient to get to places. Lots of places to eat around the hotel, as well as banking, pharmacies, shops, etc.Staff was very courteous and professional. Special thanks to the outstanding concierge Marshall and Raymond, who gave us helpful info and assistance beyond the call of duty. They genuinely cared about providing the best experience for us while visiting HK. Everyone greeted us when we went in and out. It was nice to see friendly faces and exchange conversations with the concierge. They made us feel welcome and wanted to make sure we had a great vacation. We also joined a day tour to Lantau Island and that was definitely worth it. The services at the hotel were great.They always followed with a call to make sure that our requests were taken care of. We will definitely stay at the New World next time we go to HK, just to visit with Marshall and Raymond again!
Nice view and excellent location to travel, tiny and old room though. Bed is not bad and shower is good, there is no hanger in bathroom. View is the best.
Staff speak English, very helpful when you need a taxi to go places But far from all the highlight tour places
If you want a less frenetic pace than staying in Kowloon, this hotel is an excellent choice. Everything about the JW Marriott is comfortable, staff is very helpful and attentive, and this makes for a relaxing stay. The location is excellent for many transport connections throughout Hong Kong.
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