Parking was slightly inconvenient: If you have more than 2 vehicles, one must park in an overflow lot.
Loved the layout of the property, the design, cleanliness and the amenities!
Our electronic keys did not work when we arrived, apparently because the apparatus on the door was dirty. They sent maintenance over right away (on Thanksgiving Day) and the problem was fixed within 15 minutes.
We had a great stay. One issue that was a surprise was the 100.00 fee charged for security. I was told on a debit card it may take 7 to 10 days to return. That’s okay but it should not be a surprise to the guest. Otherwise, very nice facility!
Parking is a problem. Grounds had some litter here and there. The room was clean and had what we needed. The chain in the door had been installed upside down so it was useless but since we were on the top floor there wasn’t a lot of hallway traffic to be concerned with. Only an overnight so I did not experience the amenities. It was a rainy dsy and st check-in you could see the pool area and it was packed!
Everything was Great. I highly recommend for families.
Very nice accommodation. Room was very clean and well stocked with all the kitchen utensils and dish ware needed to take advantage of the full size kitchen. The on-site water park/pool was a nice addition to the facility property. Very quiet for the most part especially at night. The ony hiccup was in the morning when other guest are checking out and the grass and maintenance crew start work can it get a little noisy. Overall we really enjoyed ourselves and will definitely book again.
Condo layout was perfect with two bedrooms and two baths for our recent trip to Williamsburg. Very clean unit. Master bath included separate water closet, vanity area with bench, very large shower w/bench and extra jets. I really appreciated the washer and dryer in the unit. Kitchen was well equipped with starter coffee, tide, dishwashing detergent, paper towel roll and dishwasher tablets. We did not get a chance to check out other amenities like the pool (looked great). One afternoon they had a portable rock climbing wall setup by the pool. The place was packed while we were there but it was quiet and not at all loud.
I would not recommend this hotel. It's pretty on the outside but dirty inside. I was moved to 3 different rooms before finding a semi clean room. First room: dirt ring and hair in sink; huge blood and pee stain on mattress pad in master bedroom . Second room: pee stain on mattress in master bedroom, blood stains on sofa bed mattress. Third room: dusty furniture, major fire hazard of lint trap in dryer filled with lint and trash left in dryer, chain lock broken, safe locked in room upon arrival. Pet friendly hotel where dog was swimming in pool. You have to jump through hoops to get management to assist you for their incompetency. Worst place I've ever stayed!
Ease of check in, pleasant staff, not disturbed by staff or neighbors. Appreciated being on the first floor. Atmosphere mace fro a great holiday trip. Would come back again.
Great experience for the weekend. I would certainly go back.
Gave me a room in a building with no WiFi due to maintenance, when others with WiFi were available at check-in. Didn't tell me this up front, or offer to reduce my rate. Initially were resistant to switching my room, and instead offered the free WiFi in the lobby, which is not what was advertised or what I paid for. Essentially, a bait and switch. Finally agreed to move me and I had to relocate to another building. Whole process took about an hour. All could have been avoided by putting me in a fully functional building/room in the first place, frustrating.
Good size for our family of 5. Rooms were nice. 2 nice size bathrooms were a big plus. We enjoyed the pool area. Game room was a disappointment. Put money in the machines and they didn't work. Wifi was horribly slow, not good. Resort descriptions say free wifi but not true. You pay a resort fee for using the amenities at the resort. Overall would recommend and stay again if we ever visit Williamsburg again.
The pool was out of sight. My boy could have stayed in there all day. Very close to the Parks and Colonial Williamsburg.
Very nice but the room was alittle dusty. But would definitely recommend
Located within a mile (2 km) of Williamsburg Premium Outlets, The Colonies at Williamsburg is within 3 miles (5 km) of Alewerks Brewing Company. This 3-star resort welcomes guests with 152 rooms and conveniences like a free water park, an indoor pool, and free in-room WiFi.
All 152 accommodations feature kitchens and furnished balconies or patios, and there's space to spread out with living rooms and dining areas. Guests can expect to find free WiFi and 40-inch flat-screen TVs with cable channels and DVD players. Bathrooms have hair dryers and free toiletries. Other standard amenities include washers/dryers, fireplaces, and coffee makers.
At The Colonies at Williamsburg, guests enjoy a free water park, an indoor pool, and a lazy river. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with tours/tickets and luggage storage. Other amenities at this family-friendly resort include a children's pool, a fitness center, and a spa tub.
Thank you for staying with us and we appreciate your feedback.
Parking was slightly inconvenient: If you have more than 2 vehicles, one must park in an overflow lot.
Hello and thank you for this amazing review and we are beyond thrilled to see that we met and hopefully exceeded your expectations. Please come and see us again the next time that you are in the area.
Loved the layout of the property, the design, cleanliness and the amenities!
Hello and thank you for this amazing review and we are beyond thrilled to see that we met and hopefully exceeded your expectations. Please come and see us again the next time that you are in the area.
Hello and thank you for this amazing review and we are beyond thrilled to see that we met and hopefully exceeded your expectations. Please come and see us again the next time that you are in the area.
Our electronic keys did not work when we arrived, apparently because the apparatus on the door was dirty. They sent maintenance over right away (on Thanksgiving Day) and the problem was fixed within 15 minutes.
Thank you for staying with us over the Thanksgiving Holiday and glad that you appreciated the quick response from our maintenance department even on a holiday. We always try very hard to meet and exceed our guests and owners expectations. See you again soon!
We had a great stay. One issue that was a surprise was the 100.00 fee charged for security. I was told on a debit card it may take 7 to 10 days to return. That’s okay but it should not be a surprise to the guest. Otherwise, very nice facility!
Hello and thank you for staying with us and I am sorry that you were surprised by our security Deposit policy. However, all of our deposits and fees are listed in our date bases in every website that we are featured on. We are pleased that you did not let you not to enjoy your stay. Please come back and visit us again sometime!
Parking is a problem. Grounds had some litter here and there. The room was clean and had what we needed. The chain in the door had been installed upside down so it was useless but since we were on the top floor there wasn’t a lot of hallway traffic to be concerned with. Only an overnight so I did not experience the amenities. It was a rainy dsy and st check-in you could see the pool area and it was packed!
Hello and thank you for the recent review of your stay at the Colonies at Williamsburg. Yes, Parking can be a bit of an issue from time to time which is why we have a over flow parking lot for those guests that arrive with more than one vehicle. Since our four bedroom units can sleep two families up to 12 people, the units were only designed parking for one car with a few extra parking spaces. We do try to control and monitor it as best as we can. We hope your next visit will be a perfect stay.
Everything was Great. I highly recommend for families.
Thank you for your review and outstanding 5 out of 5 rating. Please come and see us again soon here at the Colonies at Williamsburg.
Thank you for rating us with all fives! We certainly appreciate you taking the time and it means so much to us.
It was a pleasure having you as our guest this year. Thanks for telling us how much you liked our resort. We cannot wait to host you again!