It was a very nice hotel. I would stay there again
You get what you pay for. The room was dusty and appeared dirty. The window curtains were definitely dirty as if they have never been washed. There were some stains on the bathroom walls. Don’t know what they were but was concerned they were blood stains. There were hand prints on the bathroom door and tons of dust around the carpets. I don’t plan on ever staying at this location ever again. Location wise, it wasn’t too far from restaurants or where I wanted to go. This is the only reason why I would give it a star.
Clean
Nice, modern hotel. Staff interaction was good. Hand sanitizer stations were consistently empty. Would have been nice if that was not the case. Overall everything was fine.
The stay was nice and the staff was very helpful and pleasant. My only complaint would be that the pool has way too much bleach. It made my eyes burn to just sit in the area and smell it.
Room was clean. Hotel halls smelled like chlorine and something weird. Bed was VERY uncomfortable, felt like sleeping on rocks with sheets.
This was a lovely place with very friendly staff. Our family met here for a reunion. Our main disappointment was that the pool was impossible for the mothers with small children to enjoy...and that was 3 out of 4 of our families. Pool too small for multiple groups to use, and deck was quite small. No shallow area, steps too narrow for sitting on. We'd been looking forward to the pool!
Great place, will come back if I visit Williamsburg again
Liked the suite with separate rooms. Two couples could have enough privacy. Didn't like the fact that suites are on street side of building. A little noisy at times. Also the suites are located next to the elevator. Broken chair in room should have been taken care of by staff rather than propping it up in a corner.\ Manager was very helpful and made a trip to the room to see if it was ready, as our original room would have been next to a remodel on the second floor. Overall the beds and pillows were comfortable
Nice hotel very clean and nice staff. I felt safe and comfortable. Great location for shopping, William and Mary University and restaurants.
The hotel itself was very nice. Very modern and clean in the common areas. Our room however, was a bit of a different story. There was a smell in the room as if someone had eaten something with a pungent smell very recently. Two of the pillow cases didn’t appear clean (luckily we bought our own linens). There was also a white substance on the curtains.
It was awesome! The staff went out of their way to help us, always with a smile and never seemed “put out” or irritated! We traveled with two other families for a total of 6 adults and 10 young children, and teenagers. A group that large can understandably wear on anyone, but everyone was hospitable, friendly and helpful!
The room was clean, the staff was helpful, check in and checkout were a breeze. The beds were comfy and we all got a great night sleep. We didn’t have a chance to use the pool this time but will definitely stay here again.
Nice people and property. The pool and spa were great.so close to all the sights
Very nice room. Great location. Common areas were beautiful.
This is a very clean and comfortable hotel, close to Colonial Williamsburg.
Good breakfast. Nice employees. Fast hot water in shower
Comfort Suites Williamsburg Historic Area places you within 2 miles (3 km) of popular sights like Colonial Williamsburg and Colonial Williamsburg Visitor Center. This 77-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and a 24-hour gym.
Start your day off right with a free buffet breakfast.
Guests can expect to find free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include sofa beds, sitting areas, and refrigerators.
Guests of Comfort Suites Williamsburg Historic Area have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. If you plan to drive, free parking is available. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and tours or tickets. Additional amenities include a spa tub, a 24-hour business center, and coffee/tea in a common area.
It was a very nice hotel. I would stay there again
You get what you pay for. The room was dusty and appeared dirty. The window curtains were definitely dirty as if they have never been washed. There were some stains on the bathroom walls. Don’t know what they were but was concerned they were blood stains. There were hand prints on the bathroom door and tons of dust around the carpets. I don’t plan on ever staying at this location ever again. Location wise, it wasn’t too far from restaurants or where I wanted to go. This is the only reason why I would give it a star.
Clean
Thanks for staying with us! We look forward to seeing you again very soon.
Nice, modern hotel. Staff interaction was good. Hand sanitizer stations were consistently empty. Would have been nice if that was not the case. Overall everything was fine.
Thanks for staying with us! We look forward to seeing you again very soon.
The stay was nice and the staff was very helpful and pleasant. My only complaint would be that the pool has way too much bleach. It made my eyes burn to just sit in the area and smell it.
Thanks for staying with us! We do hope to see you again very soon.
Room was clean. Hotel halls smelled like chlorine and something weird. Bed was VERY uncomfortable, felt like sleeping on rocks with sheets.
Thanks for staying with us! We look forward to seeing you again very soon.
This was a lovely place with very friendly staff. Our family met here for a reunion. Our main disappointment was that the pool was impossible for the mothers with small children to enjoy...and that was 3 out of 4 of our families. Pool too small for multiple groups to use, and deck was quite small. No shallow area, steps too narrow for sitting on. We'd been looking forward to the pool!
We apologize for not meeting your expectations with regard to the size of the pool. Unfortunately, the pool is on a "first come, first serve" basis and we cannot regulate the number of people who get the opportunity to use our amenities.
Thanks for staying with us! We look forward to seeing you again very soon.
Great place, will come back if I visit Williamsburg again
Thanks for staying with us! We look forward to seeing you again very soon.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.