Great employees
Your staff is awesome. Keep it up.
Bad plumbing in the bathroom, tap and shower both constantly dripping, no hot water.
Nice - Good Value
Everything was excellent except parking.. hard to find decent parking when comung in late
Very clean, comfortable room. Friendly and helpful staff. Easy parking. Convenient access to the LIE and Northern State Parkway.
The room was very nice. Didn’t like how noisy it was or how some of the staff acted.
Everything was great. Just one bad interaction with a staff member at the front desk. She was very rude and unprofessional. Other than that all nice staff and clean. The beds were very uncomfortable.
What a wonderful cozy hotel!!! Feels like home
For the most part, the staff was very friendly.. Extremely clean and beautiful environment. I did not like the fact that i didnt have hangers to hang up my clothing from Saturday-Tuesday. I asked for them on 2 occasions, will no success.
It’s a very versatile place, perfect for business and pleasure, comprising a nice restaurant as well. The staff manager- Kasey was especially accommodating and informative. As the terminator said- “I’ll Be Back.”
Everything was amazing, just a little disappointed that the indoor pool and jacuzzi were out of order.
Took a long time to check in, even though no one else was there
Staff were very attentive, friendly and professional..
Viana Hotel and Spa, Trademark Collection by Wyndham places you within a short walk of NYCB Theatre at Westbury and within a mile (2 km) of Cantiague Park. This 116-room, 4-star hotel has a restaurant, a full-service spa, and an indoor pool.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Continental breakfast is offered for a fee weekdays from 6:30 AM to 10:00 AM.
Guests can expect to find free WiFi and wired Internet, plus LCD TVs with satellite channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with Frette Italian sheets and pillow menus ensure a restful night. Other amenities include iPod docks, refrigerators, and microwaves. Housekeeping is available on request.
At Viana Hotel and Spa, Trademark Collection by Wyndham, guests enjoy a full-service spa, an indoor pool, and a 24-hour gym. Free valet and self parking are available, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and securing valuables. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a spa tub.
Great employees
Your staff is awesome. Keep it up.
Hi Daniel, thank you for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience with our staff. We will definitely pass along your kind words to our team. If there is anything else we can do to enhance your experience in the future, please don't hesitate to let us know. We appreciate your support and look forward to serving you again soon.
Bad plumbing in the bathroom, tap and shower both constantly dripping, no hot water.
Hi Ramesh, thank you for bringing this to our attention. We apologize for the inconvenience you experienced with the plumbing in the bathroom. We take your feedback seriously and will address this issue promptly to ensure a more comfortable stay for our guests. Please know that your satisfaction is our top priority and we appreciate you taking the time to share your concerns. If you have any further feedback or questions, please don't hesitate to reach out. Thank you again for your review.
Nice - Good Value
Terry, Thank you so much for the 5 star review, we are so glad you had a nice time! We hope you stay with us again!
Jose, Thank you so much for the 5 star review, we are so glad you had a nice time! We hope you stay with us again!
Everything was excellent except parking.. hard to find decent parking when comung in late
Hi Denise, we are sorry to hear parking wasn't ideal, we can be extremely busy some hours! Thank you for the honest feedback and rating, have an amazing day!
Very clean, comfortable room. Friendly and helpful staff. Easy parking. Convenient access to the LIE and Northern State Parkway.
Thank you so much for the review. We are so happy you got to enjoy all the wonderful amenities our hotel has to offer. Thank you for the 5 star review. We hope to see you soon!
The room was very nice. Didn’t like how noisy it was or how some of the staff acted.
Hi Patrick, thank you so much for the review. We apologize for any inconveniences you might have had during your stay. We look forward to seeing you again soon!
Everything was great. Just one bad interaction with a staff member at the front desk. She was very rude and unprofessional. Other than that all nice staff and clean. The beds were very uncomfortable.
Hi Jennifer, thank you so much for the review. We apologize for any inconveniences you might have had during your stay. We look forward to seeing you again soon!
We are very sorry to see you had an unsatisfactory experience but appreciate you taking the time to leave a review. If you would like to share any information with us on how we can improve, we would love to hear from you.
Daniel, thank you for taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience with our employees. Providing excellent customer service is a top priority for us, and we are happy to hear that our team members were able to meet your expectations. If there is anything else we can do to enhance your experience with us, please do not hesitate to let us know. We look forward to serving you again in the future!