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Recent guest reviews

It’s a very versatile place, perfect for business and pleasure, comprising a nice restaurant as well. The staff manager- Kasey was especially accommodating and informative. As the terminator said- “I’ll Be Back.”

Everything was amazing, just a little disappointed that the indoor pool and jacuzzi were out of order.

Took a long time to check in, even though no one else was there

Staff were very attentive, friendly and professional..

Had to stay due to a emergency property was very clean and friendly

Loved it. Well clean. Refer a better view.greatservice

The staff was great. The food from Marco Polo restaurant was outstanding. I did room service the food arrived hot. Great stay

I liked the idea that there is a spa onsite. The water pressure in the shower was excellent but oddly no way to turn on the vents in the bathroom. I thought it would come on automatically with the light and/or the shower, but that wasn't the case. I liked the lotion dispenser. I didn't like that the parking was so limited. I had to park way in the back after I returned from an evening wedding at 1 a.m. and there was no security in sight. I didn't feel safe. I felt that the room design was outdated. There were 2 telephones that looked like they were from the set of 'Back to the Future' in the room but neither were marked with extension information. There was no "Do Not Disturb" tag available to keep housekeeping from coming in the room. The bed was underwhelming and you can hear EVERYTHING from the hall. There was a loud child staying or visiting in the room next to me that was so loud and continuously playing with the door. The complimentary breakfast was a nice touch but not that good. I'd suggest requesting an omelette be made fresh. The spa would be the only reason that I'd return to this hotel.

It was a nice place staff was good at there jobs a little over price

They tried downsizing my room and gave me a smaller room and had to complain about the room

This is a great hotel, friendly satff, clean room , good food, nice location, quiet, spacious, wonderful time

We had to change rooms TWICE upon check in because of there being no heat in the room (during our recent frigid temps), but once we settled into our room we were very satisfied. We were offered the breakfast buffet for our being inconvenienced, and THAT was delicious. The room was spacious, clean and the beds were comfortable. We'd definitely stay here again.

Brush Hollow Rd Westbury NY

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

Viana Hotel and Spa, Trademark Collection by Wyndham places you within a short walk of NYCB Theatre at Westbury and within a mile (2 km) of The College at Old Westbury. This 116-room, 4-star hotel has a restaurant, a full-service spa, and an indoor pool.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. Continental breakfast is offered for a fee weekdays from 6:30 AM to 10:00 AM.


Rooms

Guests can expect to find free WiFi and wired Internet, plus LCD TVs with satellite channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with Frette Italian sheets and pillow menus ensure a restful night. Other amenities include iPod docks, refrigerators, and microwaves.


Property features

At Viana Hotel and Spa, Trademark Collection by Wyndham, guests enjoy a full-service spa, an indoor pool, and a 24-hour gym. Free valet and self parking are available, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a spa tub.

Room options

Suite, 1 Bedroom, Non Smoking, Kitchenette (1 King Bed, Hydrotherapy)

1 King Bed | Sleeps 4

Superior Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Mobility Roll-In Shower)

1 King Bed | Sleeps 2

Superior Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Viana Hotel and Spa, Trademark Collection by Wyndham

Everyone (21) Couples (6) Family (5)
1
Everyone

By on Mar 31, 2022

5
Everyone

By on Mar 20, 2022

5
Partner Couples

It’s a very versatile place, perfect for business and pleasure, comprising a nice restaurant as well. The staff manager- Kasey was especially accommodating and informative. As the terminator said- “I’ll Be Back.”

By on Dec 7, 2021

Review comment responded on Dec 8, 2021

Thank you for your excellent review, John! We are thrilled you enjoyed a courteous and pleasant stay with us, as well as your dining experience! We will pass along your kind words to Kasey. We look forward to welcoming you back again, next time!

5
Partner Couples

Everything was amazing, just a little disappointed that the indoor pool and jacuzzi were out of order.

By on Nov 28, 2021

Review comment responded on Dec 7, 2021

Thank you for your excellent feedback, Monique! We are thrilled you enjoyed your stay with us. We look forward to welcoming you back again next time, where we hope you'll be able to enjoy all of our amenities!

4
Friends

Took a long time to check in, even though no one else was there

By on Apr 3, 2021

Review comment responded on Apr 5, 2021

Thank you for your feedback. We apologize for your check-in experience, we are training new staff and appreciate your patience. We look forward to welcoming you back again, soon!

5
Everyone

By on Mar 28, 2021

Review comment responded on Apr 7, 2021

Thank you for your excellent review! We are thrilled you enjoyed your stay with us. We look forward to welcoming you back again, soon!

5
Partner Couples

Staff were very attentive, friendly and professional..

By on Jan 21, 2021

Review comment responded on Jan 25, 2021

Thank you for your stellar review of the Viana Hotel and Spa. We look forward to welcoming you back again soon.

5
Family Business Business

Had to stay due to a emergency property was very clean and friendly

By on Sep 25, 2020

Review comment responded on Sep 27, 2020

Thank you for your excellent review of the Viana Hotel and Spa, Kyoung. My staff and I are thrilled to see that you enjoyed a clean and courteous stay with us. Please join us again soon.

5
Family

Loved it. Well clean. Refer a better view.greatservice

By on Jul 25, 2020

Review comment responded on Jul 25, 2020

Thank you for your excellent feedback. We hope you were treated to excellent customer service during your stay. We look forward to welcoming you back soon for another great experience.

5
Everyone

The staff was great. The food from Marco Polo restaurant was outstanding. I did room service the food arrived hot. Great stay

By on May 5, 2020

Review comment responded on May 6, 2020

Thank you so much for your wonderful feedback! We are thrilled to see that you were treated to wonderful hospitality during your stay with us at the Viana Hotel and Spa. We look forward to welcoming you back again soon.

Viana Hotel and Spa, Trademark Collection by Wyndham

3998 Brush Hollow Rd, Westbury, NY 11590
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