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Recent guest reviews

Great location. Big rooms. Comfortable bed. Fast check in.

I loved the room. The bathroom was amazing. In most places I have stayed when you say mon smoking .. you would hope it doesn’t smell like cigarettes ( it still does) BUT my room smelled so good.. what I didn’t like was the ice machine wasn’t working 😞

Under construction. Property was being renovated.

The staff was very nice but the bathroom and floors were not up to par. The bathtub had mildew and I did not feel comfortable taking a shower there. The staff was great though; warm welcome, fast service. Efficient and thorough.

Room bathroom one of the worst I have ever seen...toilet was extremely low, safety bar in tub was misplaced on far side of tub (not safe), tub v shower? Why? No towel rack for hand towel, limited counter space for personal toiletries, no exhaust fan. Chair in bedroom sank...very low, cushion very old. No complementary breakfast, not even a donut, Staff was very pleasant.

We attended a wedding in the area and this Holiday Inn provided not only a great location, but a nice stay in a clean and comfortable room.

It was good. I would stay again if I was in the area.

It is a pleasant place to stay close to everything

Pros:Very comfortable room. Had enjoyable stay. The staff was excellent. Cons: air conditioner wasn't working properly the 1st night. Spoke to Housekeeping Supervisor. Technician came right away and fixed the problem.

I had medical surgery at Winthrop University Hospital and the hotel was perfectly situated for my spouse and myself to stay prior to the surgery and for my spouse to continue staying while I was in hospital. The staff were exceptionally welcoming and attended to our every need. The room and the beds were extremely comfortable, clean and bright.

Check in was easy, room was clean, breakfast was delivered on time, location is great and parking was not a problem at all. I would recommend the location and definitely go back there.

Very Nice and close to shopping and dining. Perfect for business and family

I was in NY for business and found the Holiday Inn Westbury to be a nice hotel and the staff accommodating.

The hotel was clean and comfortable. The only concern I had was that the pool was not cleaned.

Hotel needs updating. Location very convenient, staff is EXCELLENT. I've been to nicer Holiday Inn's and HIE. This one was chosen for the location or I would have gone to another, nicer one.

one night for a business trip, location was great, lots of restaurants and stores nearby. overall clean and simple, some minor renovations going on. would stay again for similar reasons.

this great place to stay y very soom for shopping and make business

Old Country Rd Carle Place NY

Hotel highlights

  • Close to Roosevelt Field Mall
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Roosevelt Field Mall is within a mile (2 km) of Holiday Inn Westbury - Long Island, an IHG Hotel, and other popular attractions like Nassau Veterans Memorial Coliseum are within a few miles (5 km). This 3-star hotel has 152 guestrooms and offers a 24-hour fitness center, free in-room WiFi, and free self parking.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service.


Rooms

The 152 rooms are individually furnished and have an array of amenities, including coffee makers, free local calls, and ironing boards. 47-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Desks and wardrobes or closets are other standard amenities.


Property features

Guests of Holiday Inn Westbury - Long Island, an IHG Hotel enjoy a 24-hour fitness center, free WiFi in public areas, and conference space. You can take advantage of free parking, along with limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.

Room options

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Standard Room, Non Smoking

1 Twin Bed | 2 Twin Beds | Sleeps 2

Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Holiday Inn Westbury - Long Island, an IHG Hotel

Everyone (5) Business (7) Couples (4) Family (6) Friends (2) Other (3)
5
Family

Great location. Big rooms. Comfortable bed. Fast check in.

By on Apr 8, 2021

Review comment responded on Apr 14, 2021

Dear Valuable Guest, Thank you for taking the time to tell us about your experience at Holiday Inn WESTBURY-LONG ISLAND. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thank you! Benjamin Ortiz General Manager

4
Everyone

By on Mar 28, 2021

Review comment responded on Apr 14, 2021

Dear Valuable Guest, Thank you for taking the time to tell us about your experience at Holiday Inn WESTBURY-LONG ISLAND. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thank you! Benjamin Ortiz General Manager

5
Everyone

By on Dec 27, 2020

Review comment responded on Dec 28, 2020

Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn WESTBURY-LONG ISLAND. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thank you! Benjamin Ortiz General Manager

5
Everyone

I loved the room. The bathroom was amazing. In most places I have stayed when you say mon smoking .. you would hope it doesn’t smell like cigarettes ( it still does) BUT my room smelled so good.. what I didn’t like was the ice machine wasn’t working 😞

By , from Bronx on Oct 17, 2020

Review comment responded on Oct 19, 2020

Dear Linda, Thank you for taking the time to tell us about your experience at Holiday Inn WESTBURY-LONG ISLAND. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thank you! Benjamin Ortiz General Manager

5
Everyone

By on Aug 12, 2020

Review comment responded on Aug 12, 2020

Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn WESTBURY-LONG ISLAND. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thank you! Benjamin Ortiz General Manager

2
Partner Couples Family

Under construction. Property was being renovated.

By on Jun 28, 2020

Review comment responded on Jul 20, 2020

Dear Valued Guest, Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn WESTBURY-LONG ISLAND. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible. We will be certain to correct our guest experiences. Thank you! Benjamin Ortiz General Manager

3
Family

The staff was very nice but the bathroom and floors were not up to par. The bathtub had mildew and I did not feel comfortable taking a shower there. The staff was great though; warm welcome, fast service. Efficient and thorough.

By on Dec 16, 2019

Review comment responded on Dec 16, 2019

Thank you for reviewing your stay with us. We are glad to know you were pleased with the service provided by our associates, but we regret the trouble you had in your room. We have shared your feedback with our housekeeping team to fix the problems you mentioned. We hope you will give us a chance to provide you with the exceptional visit you deserve. Ali Koljenovic, General Manager

2
Everyone

Room bathroom one of the worst I have ever seen...toilet was extremely low, safety bar in tub was misplaced on far side of tub (not safe), tub v shower? Why? No towel rack for hand towel, limited counter space for personal toiletries, no exhaust fan. Chair in bedroom sank...very low, cushion very old. No complementary breakfast, not even a donut, Staff was very pleasant.

By , from Hartford CT on Oct 30, 2018

5

nice stay, great location

Family

We attended a wedding in the area and this Holiday Inn provided not only a great location, but a nice stay in a clean and comfortable room.

By on Oct 27, 2015

5

good experience

Business

It was good. I would stay again if I was in the area.

By on Oct 9, 2015

Holiday Inn Westbury - Long Island, an IHG Hotel

369 Old Country Rd, Carle Place, NY 11514
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