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Recent guest reviews

The hotel was decent. Close to some restaurants, cfa, chil’s, small strip mall, and that was fine but papers and cups all around outside of property. Not cleaned up. Junky house on other side of street. We walked down side streets to sports bar and it was fine. We felt on but just not the cleanest area. Team stayed there so we did also

Room was not ready when we arrived and the sink didn’t drain

They were wonderful.

The mattresses were wrapped in plastic, so they were noisy and uncomfortable, and the fitted sheets slid off the mattress halfway through the night. Comforter covers did not properly fit on the comforters and slid off too. So, it was uncomfortable for sleeping. The room was not very clean. Could have overlooked that if not for the beds. Otherwise, suite-style rooms and amenities (pool & gym) were nice, and the bar/grille/breakfast had good food & service (although it was as overpriced as you might expect at a hotel).

Good stay

Place just a trash ass spot like wasn't no updated cable or tv old ass place like just stay at roslyn

When I checked in each room has a seal that says cleaned and disinfected with Lysol which isnt true, i saw housekeeping cleaning the room next to me with some yellow stuff in a spray bottle and a used rag, so I went to the local walmart, bought supplies and disinfected the room myself as my family waited in the car. After looking around in the room i noticed it was not clean, there was some sort of greasy sludge on the desk and the arm rest of the chair, the bed had yellow rings on it looked like pee stains, mold in the vents, mold in the shower, Hair on the towels..you name it! I had to go to the walmart AGAIN and buy a sheet set and pillows! (I booked for 4days 3 nights). After all that cleaning, I went to take a shower and THAT didnt work. The shower head sprayed everywhere and the water only worked at the hot setting. I didnt even bother asking for a room change fearing id have to go through all that again in another room. I will NEVER come back to this Location!

The staffs were great. The room was clean. We enjoyed the swimming pool and hot tub as well. It's too bad that breakfast was not included. But there were plenty restaurants to explore there.

Friendly staff and excellent breakfast buffet, and good in-house restaurant.

Property was very clean and the service was great. Everyone had a customer service attitude.

The bed was too small and I was looking forward to a sit in tub. Other than that, everything was good.

Not impressed at all, they over charge for a mediocre motel. Staff was rude and not responsive to their guests needs. Its all about the profit for this company. Never again.

The lobby is beautiful. The room was well decorated (although... I stayed in room 227... and I found the picture in the bathroom and similar pictures around the room to be creepy. They favor Rorschach cards), spacious. and clean. The parking lot is a great size and I had no issues finding a great parking spot every time I returned. The reception desk staff I met were all so kind and helpful! I wish I knew their names. One went above & beyond to help me because I was traveling alone with my 2 year old. She even gave him crayons and a coloring book!

Nice place, close to where I needed to go, nice staff

Don’t stay at this hotel! Hotel is so noisy above us that we thought the ceiling was going to collapse on us. Phone was broken. Nothing about the hotel was explained to us when we checked in. Had no idea there was a cafe, for instance. “Luggage check” is a small closet where you put your bags and there are no claim tags— you can claim any suitcases you want! Horrible hotel. There are so many hotels in the area, choose another one!!!!!!!

Privado Rd Westbury NY

Hotel highlights

  • Free WiFi and wired Internet in rooms
  • Free parking
  • Onsite dining
  • Indoor pool

Roosevelt Field Mall is within 2 miles (3 km) of Hilton Garden Inn Westbury while other popular attractions such as Nassau Veterans Memorial Coliseum are within 3 miles (5 km). This 140-room, 3-star hotel welcomes guests with a restaurant, an indoor pool, and a 24-hour gym.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start your day off right with cooked-to-order breakfast, which is served for a fee from 6:00 AM to 10:00 AM.


Rooms

26-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other amenities include microwaves, coffee makers, and phones.


Property features

Guests staying at Hilton Garden Inn Westbury enjoy an indoor pool, a 24-hour gym, and WiFi in public areas. Free parking is included with your stay. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a business center, a meeting room, and free newspapers.

Room options

Two Double Beds, Accessible (Hearing)

2 Double Beds | Sleeps 4

Room, 1 King Bed, Accessible

1 King Bed | Sleeps 2

Standard two doubles

2 Double Beds | Sleeps 4

1 King Deluxe Evol Room

1 King Bed | Sleeps 3

Guest reviews for Hilton Garden Inn Westbury

Everyone (13) Couples (5) Business (1) Family (13) Friends (1)
4
Family

The hotel was decent. Close to some restaurants, cfa, chil’s, small strip mall, and that was fine but papers and cups all around outside of property. Not cleaned up. Junky house on other side of street. We walked down side streets to sports bar and it was fine. We felt on but just not the cleanest area. Team stayed there so we did also

By on Mar 11, 2022

Review comment responded on Mar 12, 2022

Thank you for staying with us and for providing your feedback!

3
Family

Room was not ready when we arrived and the sink didn’t drain

By on Feb 14, 2022

Review comment responded on Feb 14, 2022

Thank you for providing your feedback. We apologize for any inconvenience you experienced during your stay.

5
Everyone

They were wonderful.

By on Jan 29, 2022

Review comment responded on Feb 10, 2022

Thank you for staying with us!

2
Family Family with small children

The mattresses were wrapped in plastic, so they were noisy and uncomfortable, and the fitted sheets slid off the mattress halfway through the night. Comforter covers did not properly fit on the comforters and slid off too. So, it was uncomfortable for sleeping. The room was not very clean. Could have overlooked that if not for the beds. Otherwise, suite-style rooms and amenities (pool & gym) were nice, and the bar/grille/breakfast had good food & service (although it was as overpriced as you might expect at a hotel).

By on Nov 28, 2021

4
Partner Couples

Good stay

By on Aug 15, 2021

2
Partner Couples

Place just a trash ass spot like wasn't no updated cable or tv old ass place like just stay at roslyn

By on Mar 11, 2021

Review comment responded on Mar 15, 2021

You seemed to have enjoyed your sty with us very much so since you have stayed many times in the past and also have future reservations. We look forwrd to welcoming you again soon!

1
Family with small children

When I checked in each room has a seal that says cleaned and disinfected with Lysol which isnt true, i saw housekeeping cleaning the room next to me with some yellow stuff in a spray bottle and a used rag, so I went to the local walmart, bought supplies and disinfected the room myself as my family waited in the car. After looking around in the room i noticed it was not clean, there was some sort of greasy sludge on the desk and the arm rest of the chair, the bed had yellow rings on it looked like pee stains, mold in the vents, mold in the shower, Hair on the towels..you name it! I had to go to the walmart AGAIN and buy a sheet set and pillows! (I booked for 4days 3 nights). After all that cleaning, I went to take a shower and THAT didnt work. The shower head sprayed everywhere and the water only worked at the hot setting. I didnt even bother asking for a room change fearing id have to go through all that again in another room. I will NEVER come back to this Location!

By , from Nassau County on Jan 19, 2021

Review comment responded on Jan 21, 2021

Thank you for your feedback. We ensure you that our hotel is very clean and properly disinfected as our many repeat guests and long term stays would agree. We hope you that you stay well!

4
Everyone

By on Aug 26, 2020

Review comment responded on Aug 29, 2020

Thank you for staying with us!

4
Everyone

By on Jul 20, 2020

Review comment responded on Jul 23, 2020

Thanks for completing our survey. Is there anything we could have done better to achieve a score of 5 instead of 4?

5
Family

The staffs were great. The room was clean. We enjoyed the swimming pool and hot tub as well. It's too bad that breakfast was not included. But there were plenty restaurants to explore there.

By , from Jersey City NJ on Mar 2, 2020

Review comment responded on Mar 2, 2020

Thank you so much for staying with us! We are so glad that you enjoyed your stay and your interactions with our Team! We hope to welcome you again soon!

Hilton Garden Inn Westbury

1575 Privado Rd, Westbury, NY 11590
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