The furnishings and room interiors are old and are visibly dirty/stained. There were also a considerable number of ants in our room. Would recommend staying elsewhere.
Overall a good stay.
Was fool all the time
The hotel was clean, staff was friendly to me and my fur baby. One of the staff members a gentleman encountered me by the elevator my hands was full and I was rushing. He simply pressed the elevator button for me! I thought it was for him and he said oh that's for you and walked off. Made my stay!!!
good location, convenient to much
The staff all had a uniquely authentic way of interacting with guests, their friendly manner was genuine and their generosity of spirit palpable.
I enjoyed everything but the fact they gave away my room and wouldn’t give me any other incentive and really didn’t care
The hotel was decent. Close to some restaurants, cfa, chil’s, small strip mall, and that was fine but papers and cups all around outside of property. Not cleaned up. Junky house on other side of street. We walked down side streets to sports bar and it was fine. We felt on but just not the cleanest area. Team stayed there so we did also
Room was not ready when we arrived and the sink didn’t drain
They were wonderful.
The mattresses were wrapped in plastic, so they were noisy and uncomfortable, and the fitted sheets slid off the mattress halfway through the night. Comforter covers did not properly fit on the comforters and slid off too. So, it was uncomfortable for sleeping. The room was not very clean. Could have overlooked that if not for the beds. Otherwise, suite-style rooms and amenities (pool & gym) were nice, and the bar/grille/breakfast had good food & service (although it was as overpriced as you might expect at a hotel).
Good stay
Place just a trash ass spot like wasn't no updated cable or tv old ass place like just stay at roslyn
When I checked in each room has a seal that says cleaned and disinfected with Lysol which isnt true, i saw housekeeping cleaning the room next to me with some yellow stuff in a spray bottle and a used rag, so I went to the local walmart, bought supplies and disinfected the room myself as my family waited in the car. After looking around in the room i noticed it was not clean, there was some sort of greasy sludge on the desk and the arm rest of the chair, the bed had yellow rings on it looked like pee stains, mold in the vents, mold in the shower, Hair on the towels..you name it! I had to go to the walmart AGAIN and buy a sheet set and pillows! (I booked for 4days 3 nights). After all that cleaning, I went to take a shower and THAT didnt work. The shower head sprayed everywhere and the water only worked at the hot setting. I didnt even bother asking for a room change fearing id have to go through all that again in another room. I will NEVER come back to this Location!
The staffs were great. The room was clean. We enjoyed the swimming pool and hot tub as well. It's too bad that breakfast was not included. But there were plenty restaurants to explore there.
Friendly staff and excellent breakfast buffet, and good in-house restaurant.
Located within a 5-minute walk of Eisenhower Park, Hilton Garden Inn Westbury is within a 15-minute stroll of Mall at the Source. This 140-room, 3-star hotel welcomes guests with a restaurant, an indoor pool, and free self parking.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Guests can expect 40-inch flat-screen TVs with cable channels and pay movies. Bathrooms have hair dryers and free toiletries. Other amenities include microwaves, coffee makers, and phones. Housekeeping is available on request.
Guests staying at Hilton Garden Inn Westbury enjoy an indoor pool, a gym, and free WiFi in public areas. Free parking is included with your stay. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Additional amenities include a 24-hour business center, a meeting room, and laundry facilities.
The furnishings and room interiors are old and are visibly dirty/stained. There were also a considerable number of ants in our room. Would recommend staying elsewhere.
Overall a good stay.
Hello Sandra! We are so glad you enjoyed your stay with us! Please come again!
Was fool all the time
Hello Ricardo! We are so happy you enjoyed your stay! Please come again!
The hotel was clean, staff was friendly to me and my fur baby. One of the staff members a gentleman encountered me by the elevator my hands was full and I was rushing. He simply pressed the elevator button for me! I thought it was for him and he said oh that's for you and walked off. Made my stay!!!
Hi Yaminah! We are so glad you and your fur baby enjoyed your stay! Please come back to see us!
good location, convenient to much
We appreciate your positive feedback! Thank you for staying with us!
The staff all had a uniquely authentic way of interacting with guests, their friendly manner was genuine and their generosity of spirit palpable.
Thank you for staying with us! Your feedback is appreciated.
I enjoyed everything but the fact they gave away my room and wouldn’t give me any other incentive and really didn’t care
Your feedback is appreciated, and we apologize for any inconvenience we may have caused.
The hotel was decent. Close to some restaurants, cfa, chil’s, small strip mall, and that was fine but papers and cups all around outside of property. Not cleaned up. Junky house on other side of street. We walked down side streets to sports bar and it was fine. We felt on but just not the cleanest area. Team stayed there so we did also
Thank you for staying with us and for providing your feedback!
Room was not ready when we arrived and the sink didn’t drain
Thank you for providing your feedback. We apologize for any inconvenience you experienced during your stay.
Hi Jon! Thank you so much for staying with us! We appreciate your feedback and thank you for bringing this to our attention. We will work hard to fix these issues!