Hotels near Wells Fargo Alaska Heritage Library and Museum

"Toilet backed up so we were handed a plunger. Lobby under construction. Walls are paper thin. Guests yelling in the halls at all hours. We were woken up countless times all night long over multiple nights."

"All services are excellent "

"We chose this hotel specifically because of the pool, hot tub, and its affiliation with Marriott. Based on that brand, we expected a certain standard—but unfortunately, our stay did not meet those expectations. The biggest disappointment was the pool area. The pool was extremely cold, and the hot tub was only slightly warm, making both essentially unusable. This was a major factor in why we booked this hotel, so it was frustrating. We also paid more for this property compared to other options, expecting better overall quality. However, even the suite fell short. The refrigerator was completely iced over and unusable, and the blackout shades—something that’s especially important in Alaska—let in a significant amount of light, making it difficult to sleep. Overall, this stay did not reflect the level of comfort or amenities we expected, especially from a Marriott-branded property."