I was originally checked into a room that had a shower that didn't work. The maintenance man came into fix it with drills and hammers. After 5 minutes of bewilderment of how those tools would fix the problem. I called the front desk and was moved. No discount was given.
very good
Shuttle driver was awesome, super close to airport but the front room staff was in no hurru to help anyone
Our room wasn't clean, the coffee pot still dirty, it doesn't look like the bed sheets got chang but at least we got a clean towel. And the front desk doesn't pay attention to you.
The lobby was lovely but the room and the hallways smelled and carpets were worn and filthy. The bathroom floor was dirty and there was a big unidentifiable stain on the room carpet . The beds were clean and comfortable I did not stay the second night .
The only thing that i would complain about was we had no towels in the room. Called the front desk and no one ever brought towels. So we found the housekeeping room and helped ourselves
Good location but the annex is not recommended. Place was a bit dirty. Hallway has a musty smell. The employees are nice and one of the driver''s went out of their way to help bring luggage to the room since there is no elevator to go upstairs. One advantage was free shuttle service from the airport and free breakfast.
horrid. never stayed at such terrible hotel. everything was sticky including the carpet. entered the room via what appeared to be an alley way. all the windows were taped. if it wasn’t for the late hour check in we would have left and slept in the airport terminal. i am surprised the city of Anchorage would allow such a place to operate.
When I was checking in they told me they were overbooked and were going to have to find me a stay at another hotel, then I told them I was traveling with a pet and they had a room for me. Everything is outdated but it was okay for an overnight stay.
The location was good, not far from the airport. The main building was fine, and average breakfast offered. The room they placed us in was really in tough shape. Just old, needed updating. I was honestly afraid of putting our stuff down on the floor or bed. I checked the sheets and they were clean. The bathroom was clean, just really worn out. We lost the use of our tv because the room next door blew a breaker I think. Overall, I would not stay here again. It was not worth the price we paid.
Not a great (or even good) experience. Our room was “straightened” but not cleaned. We had a used washcloth and shampoo in the shower, toothpaste on the (folded and hung up) towels, and lots of hair in the (made up) bed. To be fair, we had a very long day and crashed, so we didn’t complain or give them the chance to move us to a clean room. I would not stay here again - definitely not worth the nearly $300 price tag.
Perfectly suitable “ budget“ hotel, and most things work… But it’s generally out of date and fairly rundown. OK for a night close to the airport.
ok
Helpful and courteous staff. Comfortable room. Great night sleep 😴
Located in Turnagain, Puffin Inn of Anchorage is within 2 miles (3 km) of sights such as Lake Hood Harbor and Lynn Ary Park. This motel has 85 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Start your day off right with a free continental breakfast, served each morning from 5 AM to 9 AM.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Refrigerators, microwaves, and coffee makers are other standard amenities.
Guests of Puffin Inn of Anchorage enjoy a gym, free WiFi in public areas, and a 24-hour business center. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, a computer station, and free newspapers.
I was originally checked into a room that had a shower that didn't work. The maintenance man came into fix it with drills and hammers. After 5 minutes of bewilderment of how those tools would fix the problem. I called the front desk and was moved. No discount was given.
very good
Thank you for your positive feedback!
Shuttle driver was awesome, super close to airport but the front room staff was in no hurru to help anyone
I'm sorry to hear about your dealings with the front desk staff, happy to hear our drivers were pleasant! I will have a talk with front desk.
Our room wasn't clean, the coffee pot still dirty, it doesn't look like the bed sheets got chang but at least we got a clean towel. And the front desk doesn't pay attention to you.
I'm very sorry to hear of your stay. I will be looking into these complaints directly.
The lobby was lovely but the room and the hallways smelled and carpets were worn and filthy. The bathroom floor was dirty and there was a big unidentifiable stain on the room carpet . The beds were clean and comfortable I did not stay the second night .
I'm sorry to hear you were not happy with our stay. I will adress the issues you have brought up.
The only thing that i would complain about was we had no towels in the room. Called the front desk and no one ever brought towels. So we found the housekeeping room and helped ourselves
Hello Carol,Thank you for taking the time to rate and review your stay. We appreciate your feedback and business.
Thank you for your feedback!
Thank you for your feedback!
Thank you for your positive feedback!
Good location but the annex is not recommended. Place was a bit dirty. Hallway has a musty smell. The employees are nice and one of the driver''s went out of their way to help bring luggage to the room since there is no elevator to go upstairs. One advantage was free shuttle service from the airport and free breakfast.
Thank you for your feedback. We will be addressing your concerns
I'm sorry to hera this occured during our stay, I will address the maintenance team.