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Recent guest reviews

Anna at the front desk was a gem. She was able to get my stay off to a good start. Facilities were nice and the amenities were ok. Housekeeping was inconsistent, wasn’t sure whether remaking the bed with dirty sheets is standard practice for a stay over or not. Was not cleaned the same way twice. First few nights were noisy and the other guests were rude but after they checked out the stay improved.

The hotel is ok for the price you pay but it could do better.

Stayed Friday night left saturday morning nice place

I actually booked this hotel by mistake, thinking that it was closer to my daughter's apartment. I had never stayed at a Sandman Inn before, and friends did not rate it too highly. I found the location excellent, giving me easy access to downtown and to the university. The room was clean, and the staff (at least some of them) helpful. The restaurant adjoining the hotel is a disaster, however. Service was literally non-existent. The food was poor and too expensive. I only breakfast there once. However, Victoria has a number of excellent restaurants nearby. I recently stayed at the Eaton Centre Chelsea Hotel in Toronto, which was more expensive and more highly praised. However, I would select the Sandman over the Chelsea any day.

I usually go for less expensive hotels (why pay a lot of money if you are only there to sleep?) and the Sandman met my expectations. In general, the Sandman is a cut above the other hotels/motels nearby, and the rooms are more spacious and the decor is newer. A couple things for improvement: the carpet is old and probably things should be replaced, and I was unable to use the gym, because it opens at 8 a.m. and closes at 10 p.m. Opening at 6 or 7 a.m., and closing at midnight would better serve the needs of business travelers and people who need to get an earlier flight or ferry.

I arrived after a long ferry n bus ride to hotel . The front desk was helpful and actually upgraded my room for a small fee which i was so excited . The jacuzzi suite is magnificent I couldn't ask for more . It wasn't noisey n I slept like a baby . I will return

The room was ready early, the pool warm and clean. Overall a great stay. Thanks Sandman Hotel!

Great location, we're in Victoria for one night on vacation, wished we booked for a couple of more nights. Close enough to walk to downtown sites,restaurants and bars. Very friendly staff.

It is a fun place, location is amazing. Staff is courteous, rooms are clean. We had 2 rooms here: 1 was a larger room with a kitchenette, perfect for a family with kids. The other one was a regular hotel room. This hotel works for all age groups.

It was fine, nothing special but clean and worked for a one night stay.

Cleanliness is an issue. We rented a suite with kitchen facilities. Food was stuck on the silverware, the shelf with the dishes had a grimy film. We pre-washed all the dishes we thought we were going to use. The bathroom floors were dirty. And, we ran out of hot water at 8:30 am. Needless to say - we checked out early.

A great choice, executive rooms, clean and comfortable. Away from the noise of downtown but very close to everything. Nothing missing but a fitness centre The best hotel for the price in Victoria

We were traveling with our 26 yr old daughter and booked a suite. We "assumed" that there would be a door between front room and rear room. NOT! If she was watching a different show on TV the sounds were competing. Also motel is not as close to down town as you would believe. Not in my walking distance anyway.

The Sandman Hotel in Victoria was clean and easy to find. When we arrived it was late at night and the front desk person was not at his post when we arrived. We had to wait 15 minutes before he returned. There was no indication of where he/she was and when to expect him to return. Upon his return, he was very friendly to myself and daughter and was most efficient in our check-in process. We were upgraded and hotel check out was just as efficient. The only real draw back was upon our arrival, the parking lot was full with nightclub patrons and finding parking was not easy.

Our stay at the Victoria Sandman hotel was the last stop on our get away. The Sandman was a bit of a disappointment. Not to say there was anything wrong with it, but since it was the most expensive we expected more. If you are looking for a clean hotel near downtown with free secure parking this is your place.

2852 Douglas St Victoria BC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Sandman Hotel Victoria places you next to Government Street and within a 15-minute walk of MayFair Shopping Centre. This 100-room, 3-star hotel welcomes guests with a restaurant, an indoor pool, and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start your day off with full breakfast, available for a fee.


Rooms

Sandman Hotel Victoria's 100 rooms provide coffee makers, safes, and ironing boards. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Desks are also available.


Property features

Guests staying at Sandman Hotel Victoria enjoy an indoor pool, a fitness center, and a spa tub. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Additional amenities include free WiFi in public areas, a 24-hour business center, and express check-out.

Room options

Suite, Multiple Beds (Corporate)

2 Double Beds and 1 Double Sofa Bed | Sleeps 6

Twin Room, 2 Double Beds (Corporate)

2 Double Beds | Sleeps 4

Studio, Multiple Beds, Kitchenette

2 Double Beds and 1 Double Sofa Bed | Sleeps 6

Room, 1 Queen Bed (Corporate)

1 Queen Bed | Sleeps 2

Guest reviews for Sandman Hotel Victoria

Everyone (1) Couples (4) Business (3) Family (7) Other (1)
4
Partner Couples Family

Anna at the front desk was a gem. She was able to get my stay off to a good start. Facilities were nice and the amenities were ok. Housekeeping was inconsistent, wasn’t sure whether remaking the bed with dirty sheets is standard practice for a stay over or not. Was not cleaned the same way twice. First few nights were noisy and the other guests were rude but after they checked out the stay improved.

By on Nov 21, 2019

Review comment responded on Nov 25, 2019

Dear Guest, Thank you for taking the time to submit your review, Anna is a gem and we are lucky to have her, I have share your comments with the housekeeping team and we do our best to try and limit the noise in our building. Regards,

3
Everyone

The hotel is ok for the price you pay but it could do better.

By on Jun 20, 2018

Review comment responded on Jun 24, 2018

Dear Guest, Thank you for taking the time to submit your review, please feel free to reach out to me directly should you wish to talk about your stay further. Regards,

5

victoria

Business

Stayed Friday night left saturday morning nice place

By on Sep 15, 2015

4

not bad

Business

I actually booked this hotel by mistake, thinking that it was closer to my daughter's apartment. I had never stayed at a Sandman Inn before, and friends did not rate it too highly. I found the location excellent, giving me easy access to downtown and to the university. The room was clean, and the staff (at least some of them) helpful. The restaurant adjoining the hotel is a disaster, however. Service was literally non-existent. The food was poor and too expensive. I only breakfast there once. However, Victoria has a number of excellent restaurants nearby. I recently stayed at the Eaton Centre Chelsea Hotel in Toronto, which was more expensive and more highly praised. However, I would select the Sandman over the Chelsea any day.

By on Sep 1, 2015

4

quiet and clean

Other

I usually go for less expensive hotels (why pay a lot of money if you are only there to sleep?) and the Sandman met my expectations. In general, the Sandman is a cut above the other hotels/motels nearby, and the rooms are more spacious and the decor is newer. A couple things for improvement: the carpet is old and probably things should be replaced, and I was unable to use the gym, because it opens at 8 a.m. and closes at 10 p.m. Opening at 6 or 7 a.m., and closing at midnight would better serve the needs of business travelers and people who need to get an earlier flight or ferry.

By on May 23, 2015

5

perfect weekend

Couples

I arrived after a long ferry n bus ride to hotel . The front desk was helpful and actually upgraded my room for a small fee which i was so excited . The jacuzzi suite is magnificent I couldn't ask for more . It wasn't noisey n I slept like a baby . I will return

By on Feb 10, 2015

4

great family hotel

Family

The room was ready early, the pool warm and clean. Overall a great stay. Thanks Sandman Hotel!

By on Nov 17, 2014

5

great location

Couples

Great location, we're in Victoria for one night on vacation, wished we booked for a couple of more nights. Close enough to walk to downtown sites,restaurants and bars. Very friendly staff.

By on Sep 4, 2014

5

perfect place to stay in victoria!

Family

It is a fun place, location is amazing. Staff is courteous, rooms are clean. We had 2 rooms here: 1 was a larger room with a kitchenette, perfect for a family with kids. The other one was a regular hotel room. This hotel works for all age groups.

By on Aug 17, 2014

3

adequate hotel

Family

It was fine, nothing special but clean and worked for a one night stay.

By on Jul 14, 2014

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