2/10 Terrible
Carla
Jan 16, 2026
Disliked: Amenities, property conditions & facilities
The so called manager Tiffany Cranmer cancelled my reservation I prearranged in order to bring my dog there after having her leg amputated. I asked if I could book a room on the ground level with a staff member and he offered to me the suite in the front ground level with kitchen in it due to the needs of myself n dog. .i put laundry on the 11th and the maintenance guy wanted to why I washed part of my dogs bed n get my laundry . I told them that my dog got up when I was in there n hurt her good back le n I was sorry, they told me if I needed help to call front desk in morning n they would help bring it to me so I need and this Tiffany this barked at me telling me my month stay is cancelled because my dogs accident and we were requesting to manythings n dogsThat day or night my dog had an accident and we wrecks set of sheets a quilt and set of towels as she just got out of hospital and could get outside due to just having lost her leg but will get better each day for her to balance on : legs with my support. I told the front desk what happened with her and to please write down what we wrecked and to charge me or let me pay for them. Which they said yes.before my towels blankets and supplies to care for my dogs needs post amputation I requested one more set of sheets and towels can I pay for them and that my supplies were being delivered next day. Oh yes no problem they would mark it down so I can pay for them.
This Tiffany thing coned to my suite and tells me that we having
Carla
Stayed 3 nights in Jan 2026