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Capital CityCenter Hotel

3.0 star property

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Lobby sitting area
Deluxe Suite, 1 Bedroom, Kitchenette | Living area | 32-inch flat-screen TV with digital channels, TV
Outdoor pool, pool umbrellas
Deluxe Suite, 1 Bedroom, Kitchenette | Living room | 32-inch flat-screen TV with digital channels, TV
Breakfast, lunch, dinner and brunch served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
1961 Douglas St, Victoria, BC, V8T4K7
  • Place, Government Street
    ‪1 min walk‬
  • Place, Chinatown
    ‪4 min walk‬
  • Place, Save-On-Foods Memorial Centre
    ‪6 min walk‬
  • Airport, Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪13 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Kitchenette

Fridge, microwave, coffee/tea maker

Standard Room, 1 King Bed, Kitchenette

  • 248 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room, 2 Double Beds, Kitchenette

Fridge, microwave, coffee/tea maker

Standard Double Room, 2 Double Beds, Kitchenette

  • City view
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Suite, 1 Bedroom, Kitchenette

Deluxe Suite, 1 Bedroom, Kitchenette | Living area | 32-inch flat-screen TV with digital channels, TV

Deluxe Suite, 1 Bedroom, Kitchenette

  • 495 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Studio Suite, Courtyard View, Courtyard Area

Deluxe Studio Suite, Courtyard View, Courtyard Area | Private kitchenette | Fridge, microwave, coffee/tea maker

Deluxe Studio Suite, Courtyard View, Courtyard Area

  • 355 sq ft
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 Queen Bed, Refrigerator & Microwave

  • 247 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 1 King Bed, Refrigerator & Microwave | Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed, Refrigerator & Microwave

  • 248 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Premium bedding, pillowtop beds, desk, blackout drapes

Standard Double Room, 2 Double Beds

  • 290 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Victoria

Located in Downtown Victoria, Capital CityCenter Hotel is adjacent to Government Street and within a 10-minute walk of other popular attractions like Chinatown. This 94-room, 3-star hotel has an outdoor pool along with free in-room WiFi and free self parking.

What's nearby

  • Government Street - 1 min walk - 0.1 miles
  • Chinatown - 4 min walk - 0.3 miles
  • Save-On-Foods Memorial Centre - 6 min walk - 0.4 miles
  • Lower Johnson Street - 6 min walk - 0.4 miles
  • Bay Centre - 10 min walk - 0.6 miles

Getting around

  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) - 5 min drive

Restaurants

  • ‪Phillips Brewing Co Ltd - ‬3 min walk
  • ‪Rabbit Rabbit - ‬3 min walk
  • ‪Cafe Malabar - ‬4 min walk
  • ‪Dairy Queen - ‬5 min walk
  • ‪QV's - ‬6 min walk

About this property

Capital CityCenter Hotel

At Capital CityCenter Hotel, guests have access to an outdoor pool, free WiFi in public areas, and meeting rooms. There's free parking and an airport shuttle for a fee. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include a business center, a seasonal outdoor pool, and a computer station.
32-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 6 to 15 for adults and CAD 6 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Scallywags Eatery
  • Splash Lounge

Things to do

  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Built in 1961
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 15 per pet, per day, plus a deposit of CAD 100.00 per stay
  • Dogs only
  • 1 total (50 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 15.00 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 200.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CAD 6 to 15 for adults, and CAD 6 to 15 for children
  • Pet deposit: CAD 100.00 per stay
  • Pet fee: CAD 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.00 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Capital CityCenter
Capital CityCenter Hotel
Capital CityCenter Hotel Victoria
Capital CityCenter Victoria
Capital CityCenter Hotel Hotel
Capital CityCenter Hotel Victoria
Capital CityCenter Hotel Hotel Victoria

Frequently asked questions

Is a free cancellation option available at Capital CityCenter Hotel?

Capital CityCenter Hotel provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

What can I see around Capital CityCenter Hotel?

This hotel is situated in Downtown Victoria, just steps from Government Street and Save-On-Foods Memorial Centre, and within a short walk of Chinatown. You'll also find Victoria Harbour and Victoria Clipper Ferry Terminal within a short drive.

Is there parking available at Capital CityCenter Hotel?

Yes, self parking is offered for free at the hotel.

Does Capital CityCenter Hotel have a casino on the premises?

No, Capital CityCenter Hotel doesn't have a casino.

Will I find an indoor pool at Capital CityCenter Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until September.

What amenities will couples enjoy at Capital CityCenter Hotel?

There are plenty of amenities for couples at this hotel, including an al fresco restaurant, an outdoor pool, and a poolside bar.

Are there hot tubs at Capital CityCenter Hotel?

No, this hotel doesn't have a spa tub.

Does Capital CityCenter Hotel feature a restaurant that includes a breakfast menu?

Yes, Capital CityCenter Hotel serves a cooked-to-order breakfast for a surcharge each morning at Scallywags Eatery.

Will Capital CityCenter Hotel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Capital CityCenter Hotel for a fee of CAD 15 per pet, per day. A deposit of CAD 100.00 per stay is collected.

Are there connecting rooms at Capital CityCenter Hotel?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Capital CityCenter Hotel?

The closest major airport to Capital CityCenter Hotel is Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base), which is within a mile. Another top airport is Victoria Intl. Airport (YYJ), which is located 15.8 mi away (28-minute drive).

Are there rooms with balconies at Capital CityCenter Hotel?

No, you won't find guestrooms with balconies at Capital CityCenter Hotel.

Does Capital CityCenter Hotel have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Capital CityCenter Hotel.

Capital CityCenter Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 328 out of 1000 reviews
Rating 8 - Good. 474 out of 1000 reviews
Rating 6 - Okay. 127 out of 1000 reviews
Rating 4 - Poor. 53 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Edward

Liked: Cleanliness, staff & service, room comfort

Good value for money

Value for money property is a great choice. Area is on the fringe of rough although walkable to harbour and Chinatown.
Stayed 3 nights in Aug 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was very quiet at the hotel. Staff friendly. Very close to everything I needed.
Stayed 7 nights in Mar 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good stay with a parking spot ! Also closer to many attractions in victoria !
Stayed 1 night in Mar 2020
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Room was a bit smoky and the overall condition of things was pretty run down.
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

kc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet and spacious room. The bed was clean and comfy
Stayed 1 night in Mar 2020
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
I had issues with my door and was in a rush to go to event and my door wouldnt lock. So i asked and was told to leave it until maintenance came. I refused so i was moved room but didnt feel like the staff cared
Stayed 2 nights in Mar 2020
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Excellwnt value for location. Batheoom has a batural flow vent which means,cold outsode, cold inside bsthroom. Very very very good value for Vicotora
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money and excellent location.clise to downtown and events at the Save On Foods Centre.
Stayed 3 nights in Mar 2020
Verified

6/10 Okay

Kay

Liked: Staff & service
Disliked: Cleanliness, amenities
The property was outdated and the room wasn't clean. Overall i'd give this motel a 2 star but again it is a motel so lower your expectations. The man at check in was very nice and friendly making it a pleasnt check in experience. The area is probably better in peak season, I was told to be mindful of my car and belongings and to beware or certain areas due to lots of homeless and drug addicts, that made me very uneasy. I only stayed for 1 night and thats all I would recommend especially if you're travelling alone. Might be a better option for peak summer months when there are lots of tourists and other people around.
Stayed 2 nights in Mar 2020
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was very bad. Actually there was almost no device or help available at all. Receptionist at check in was incredibly rude, no help with bags, no room service or wifi (is there any hotel that doesn’t have wifi now?!). I expected waaaaaay more for the price I paid.
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Upgraded our room and had amazing service. Will definitely return and reccomend this hotel.
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice staff, clean rooms, but paper-thin walls

Nice staff. Centrally located with clean rooms. The shower temperature was not well regulated (from scalding to cold) at 6 am. The walls were paper thin! Our neighbour was chatting in a moderate tone until 2 am, and we could hear their entire conversation (while trying to sleep). Not sure I will stay again if I have a work engagement in the morning.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend!

Comfy bed!! Nice staff, quiet rooms!
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and clean, the only minor issue was that the heater made quite a bit of noise
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Taona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Very nice and affordable! Best omette ever at the onsite restaurant
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Nice room but uncomfortable bed

We like the room for the space but unfortunately the bed was super uncomfortable which is unusual for this hotel given it was one of their best rooms.
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Priced well, stayed 5 days. Staff helpful, parking is decent, wifi works well. Beds comfortable
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is walking distance to downtown, there is free parking across the street, good bed, the heater is hard to control , with a set point of 70 the room still over heated to what felt like 80 and it did run most of the night until I turned it of. Overall good for the price , but there were numerous large dogs in the hallways, so if you have allergies I would not stay here.
Stayed 3 nights in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coffee in the room is very good. The air-conditioner is a little bit too noisy.
Stayed 2 nights in Feb 2020
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Not the best hotel. Good for the price but bed was very uncomfortable. Will not go back.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Debbiegal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff are always friendly and accomadating. The restaurant and pub are always good and the service is fast and friendly.
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a clean, centrally located hotel but they requite a $200 deposit which is not stated when booking.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this hotel. I had a car and they had free parking across the street in a small parking lot which was a huge bonus. I’ve stayed closer to downtown before and paid a lot for parking. The room was clean and spacious. When I had a problem with the phone not working the fixed it straight away. The staff very friendly. The bar was super friendly and the lady who worked there plus the locals who also visit made me very welcome as I was traveling alone. The menu in the restaurant for breakfast was great and again the staff were super helpful and friendly. I would stay here if I were to visit Victoria again.
Stayed 4 nights in Feb 2020
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean newly renovated room for a great price
Stayed 2 nights in Feb 2020
Verified

4/10 Poor

kate

Disliked: Cleanliness, staff & service, property conditions & facilities

Not a good time this time

Was in cor a surgwry from out of town and needed a room that was easily accessible. It was a great room but my family and I wanted a tub as opposed to a wheelchair shower (which was lovely to be sure). Was however moved to a room that had a dirty, very yellow tub in it. There was very poor access to outlets, and when I moved the bedside table a little to get to one, there was a used tampon applicator and other disgusting items there. Worse was that it was so far from the elevator or exit that O could.not get out. I got faint and had to be assisted back. There was no wheelchair or even a luggage trolly so had to be pulled back on trash bags. Luckily they were at least clean. This led to having to stay another night as I could not .ake it out the door. I loved my previous stays but don't see myself doing it again, though some of your staff are very good.
Stayed 2 nights in Jan 2020

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