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Arbutus Inn

Property class: 3

Choose dates to view prices

Photo gallery for Arbutus Inn

A hotel room with two beds, a nightstand with a lamp, and a window with curtains.
A spacious hallway with a seating area featuring cushioned chairs and a table, a vending machine, and a large abstract painting on the wall.
A compact kitchenette with a refrigerator, microwave, and a flat-screen TV on top.
A modern room with two armchairs, a large abstract painting, a chandelier, and a table with a lamp.
A National Arbutus Inn with a clear entrance, outdoor seating, and potted plants.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Business services
  • 24/7 front desk

Explore the area

View in a map
2898 Douglas St, Victoria, BC, V8T4M9
  • Place, Government Street
    ‪4 min walk‬
  • Place, MayFair Shopping Centre
    ‪6 min walk‬
  • Place, Save-On-Foods Memorial Centre
    ‪19 min walk‬
  • Airport, Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪7 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds

A hotel room with two beds, a nightstand with a lamp, and a window with curtains.

Standard Double Room, 2 Double Beds

8.6 out of 10
Excellent
(110 reviews)
  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, two bedside tables with lamps, a digital clock, and floral-patterned curtains.

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(87 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a nightstand with a lamp, and a window with curtains.

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(48 reviews)
  • 172 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

A hotel room with two beds, a nightstand with a lamp, and a window with curtains.

Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

9.0 out of 10
Wonderful
(88 reviews)
  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Kitchen

A hotel room with a large bed, two bedside tables with lamps, a digital clock, and floral-patterned curtains.

Room, 1 King Bed, Kitchen

9.4 out of 10
Exceptional
(31 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

A hotel room with a large bed, two bedside lamps, a nightstand, a floral bedspread, and a window with curtains.

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(32 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Kitchen

A hotel room with a bed, a nightstand, a lamp, a kitchen area with cabinets, and a marble backsplash.

Room, Multiple Beds, Kitchen

9.2 out of 10
Wonderful
(20 reviews)
  • 195 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Basic Room, 1 Double Bed

A hotel room with a bed, a desk with a microwave, a small refrigerator, a nightstand with a lamp, and a ceiling light.

Basic Room, 1 Double Bed

8.0 out of 10
Very good
(26 reviews)
  • 104 sq ft
  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

Victoria

Located in Burnside within a 5-minute walk of Government Street, Arbutus Inn is within 2 miles (3 km) of other popular sights like Victoria Harbour. Each of the 52 rooms at this 3-star hotel includes a refrigerator, a microwave, and a coffee maker.

What's nearby

  • Government Street - 4 min walk - 0.3 miles
  • MayFair Shopping Centre - 6 min walk - 0.3 miles
  • Galloping Goose Trail - 12 min walk - 0.7 miles
  • Save-On-Foods Memorial Centre - 19 min walk - 1.0 mile
  • Chinatown - 19 min walk - 1.0 mile

Getting around

  • Victoria Intl. Airport (YYJ) - 23 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪Tim Hortons - ‬7 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Cakes Etc - ‬4 min walk
  • ‪Working Culture Bread - ‬9 min walk

About this property

Arbutus Inn

Guests staying at Arbutus Inn enjoy free WiFi in public areas, a computer station, and a vending machine. A stay here includes free parking. Front-desk staff are standing by 24/7 to assist with any requests.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer hair dryers. Refrigerators, microwaves, and coffee makers are also available. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not accept debit, prepaid, or gift cards, or cash for the room deposit.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 13 years old and younger stay free when using existing bedding

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 150.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Arbutus Inn
Arbutus Inn Victoria
Arbutus Victoria
Arbutus Inn Hotel
Arbutus Hotel Victoria
Arbutus Inn Victoria
Arbutus Inn Hotel Victoria

Frequently asked questions

Are free cancellation options available at Arbutus Inn?

Arbutus Inn offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Arbutus Inn?

As of Oct 20, 2026, prices found for a 1-night stay for 2 adults at Arbutus Inn on Nov 3, 2026 start from $66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Arbutus Inn?

This hotel is situated in Burnside within a 10-minute walk of Government Street, MayFair Shopping Centre, and Topaz Park. You'll also find Victoria Harbour and Victoria Clipper Ferry Terminal within a short drive.

Is there parking available at Arbutus Inn?

Yes, self parking is offered for free at the hotel.

Does Arbutus Inn feature a casino?

No, Arbutus Inn doesn't have a casino.

Will I find an indoor pool at Arbutus Inn?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Arbutus Inn?

Couples staying at this hotel will value amenities like premium bedding, a jetted bathtub in some guestrooms, as well as a 24-hour front desk.

Are there hot tubs at Arbutus Inn?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Arbutus Inn have a restaurant that serves breakfast?

No, Arbutus Inn doesn't have a restaurant that serves breakfast.

Will Arbutus Inn allow pets to stay for free?

No, pets aren't allowed at Arbutus Inn though service animals are welcome.

Are there connecting rooms at Arbutus Inn?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Arbutus Inn?

The closest major airport to Arbutus Inn is Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base), which is 1.3 mi away (7 minutes by car). Another top airport is Victoria Intl. Airport (YYJ), which is located 14.9 mi away (23-minute drive).

Are there rooms with balconies at Arbutus Inn?

No, there aren't any guestrooms with balconies at Arbutus Inn.

Arbutus Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1028 out of 2030 reviews
Rating 8 - Good. 678 out of 2030 reviews
Rating 6 - Okay. 207 out of 2030 reviews
Rating 4 - Poor. 63 out of 2030 reviews
Rating 2 - Terrible. 54 out of 2030 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful, quiet night and close to ferry.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very clean and nicely updated hotel with excellent bus access to downtown Victoria.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet area. Great location, not too far to drive around tourist spots.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at Arbutus Inn. The staff were friendly
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Rooms were nice, especially the kitchen area.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good need and tidy room - hotel at the right location closer to Victoria Downtown
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
I appreciated this hotel for the hospitality of the staff, clean room, value and proximity to activities. I’m already planning another stay in September!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice accommodation helpful staff. Enjoyed out stay.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place to stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good quality well renovated hotel, very clean, no hassle check in check out. Friendly staff
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little gem of a hotel, almost central to everything you can plan in Victoria. Fisherman's wharf is minutes away. Hotel is super clean and the staff is great.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly staff
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was convenient and room was very comfortable
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location at a reasonable price, close to bus routs and breakfast restaurants.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at the Arbutus inn! Great location very close to everything you need by bus , friendly staff great AC rooms were nice and clean and it was a wonderful 1 week stay here ! Thank you staff at Arbutus Inn !
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great location!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the room and would stay again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really surprised was a great room and staff fantastic
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, friendly staff, convenient location
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was quiet, comfortable and clean with helpful staff, good value for money.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stayed for 3 nights for a business trip everything was very good the front desk staff were very friendly and gave helpful directions
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. Place was very nice and well maintained! Staff were very helpful to us when asking for directions etc. Rooms were nice and the location of the inn was great for getting around. I would definitely stay there again if back in Victoria.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Staff was helpful from check in to check out. Very clean rooms. Hope the prices stay on the lower end. Great value for sure. Will highly recommend...
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
local to Victoria downtown. in a bus route. easy stay for a quick trip. Older hotel but over pleased for the price
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, clean comfortable room
Stayed 1 night in May 2026