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Recent guest reviews

I like the location of the hotel. There’s a mall nearby in walking distance. And also it’s easy to access downtown area by bus or walk.

I travel up to 25 weeks per year. The layout of the hotel was nice but it was dirty and completely disgusting. There were human hairs throughout the bathroom and kitchenette areas. Along with dried food stuck to numerous silverware and plates. There was also human hairs in and around the drying rack for plates. The kitchen sponge in the unit looked to be years old and was not clean at all. There was scraps and crumbs under furniture also. I felt like I had to clean the entire place, which I did, in order to stay there. Had there been vacancies available at other hotels, I surely would have left.

The drawback was it's rather far from the airport (half hour car ride).

We had a very pleasant, quiet, and uneventful stay.

a somewhat older property, close to downtown, ample parking sometimes a bit obstructed by all the rental car agency vehicles around. Interesting ambience and décor. Staff very nice, room clean and comfortable if just a bit cramped, good linens and pillows. Wi fi worked well, as did the air conditioning (warm weekend in Victoria). At the price, I"d definitely stay there again. Oh, no ironing board in the room, and we didn't ask for one, I imagine they have them if you want. Handy to have the microwave and good sized mini frig in the room, the little freezer was as useless as they always are, with a lot of ice. The coffee singles were a hit.

The hotel is basic and inexpensive but nothing special. The room was small with way too much large furniture for the room's size. The bath was tiny and the tub did not drain well while showering. However, the location is convenient...right on the bus line. The staff was very helpful.

I never stayed in the arbutus before I think in future reference I will stay again.

The room was very clean nice and quiet comfortable beds

Very nice motel. Bed linens were awesome. Nice having microwave and fridge in the room. The room was very clean.

Best thing about this motel is it was convenient to everything around the area. No free breakfast, swimming pool, gym...etc so if you don't need them this is a good deal. Room was rather small (had two double beds) with a huge TV cabinet/dresser that took up way too much space in the room. Had no where to lay out our suitcase, except the bed. Parking was an issue because they don't have enough spaces for cars so you might end up parking on the street if you go out to dinner. We had a room #111 and it seemed be pretty quiet with no street noise.

Not bad for $50 a night if you need somewhere to stay. It's quite a ways from downtown so you'll probably need to take a taxi unless you are willing to hoof it for over a mile. The staff at the hotel are really nice. The room was ok. The furniture was aged a bit, but the beds were fine. The shower knob was loose and eventually fell off but I was able to MacGyver it back on. Overall experience wasn't bad.

2898 Douglas St Victoria BC

Hotel highlights

  • Close to Save-On-Foods Memorial Centre
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour front desk

Save-On-Foods Memorial Centre is within a mile (2 km) of Arbutus Inn, and other popular sites like Victoria Harbour are within a couple of miles (3 km). This 52-room hotel has in-room conveniences like refrigerators, microwaves, and coffee makers.


Rooms

Arbutus Inn's 52 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers. Other standard amenities include free local calls and desks.


Property features

Guests staying at Arbutus Inn enjoy free WiFi in public areas and a computer station. A stay here includes free parking. Front-desk staff are standing by 24/7 to assist with any requests.

Room options

Room, Multiple Beds, Kitchen

1 King Bed and 1 Double Bed | Sleeps 4

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Standard Double Room, 2 Double Beds

2 Double Beds | Sleeps 4

Room, 1 King Bed, Kitchen

1 King Bed | Sleeps 2

Guest reviews for Arbutus Inn

Everyone (12) Family (2)
5
Everyone

By on Jul 8, 2019

Review comment responded on Jul 26, 2019

Thank you for taking the time to review our hotel regarding your recent stay. We are pleased you enjoyed your stay and your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4
Family Family

I like the location of the hotel. There’s a mall nearby in walking distance. And also it’s easy to access downtown area by bus or walk.

By on May 27, 2019

Review comment responded on Jun 7, 2019

Dear Guest, Thank you for your Kind review regarding you recent stay with us. We all are very pleased you found our location to be central for all your needs. Happy travels and we look forward to welcoming you back.

4
Everyone

By on Sep 24, 2018

3
Everyone

I travel up to 25 weeks per year. The layout of the hotel was nice but it was dirty and completely disgusting. There were human hairs throughout the bathroom and kitchenette areas. Along with dried food stuck to numerous silverware and plates. There was also human hairs in and around the drying rack for plates. The kitchen sponge in the unit looked to be years old and was not clean at all. There was scraps and crumbs under furniture also. I felt like I had to clean the entire place, which I did, in order to stay there. Had there been vacancies available at other hotels, I surely would have left.

By , from Florida on Jun 16, 2018

4

nice clean hotel close to restaurants & shops

Everyone

The drawback was it's rather far from the airport (half hour car ride).

By , from Toronto on Oct 30, 2017

4
Everyone

We had a very pleasant, quiet, and uneventful stay.

By on Jun 25, 2017

4

clean and comfortable

Everyone

a somewhat older property, close to downtown, ample parking sometimes a bit obstructed by all the rental car agency vehicles around. Interesting ambience and décor. Staff very nice, room clean and comfortable if just a bit cramped, good linens and pillows. Wi fi worked well, as did the air conditioning (warm weekend in Victoria). At the price, I"d definitely stay there again. Oh, no ironing board in the room, and we didn't ask for one, I imagine they have them if you want. Handy to have the microwave and good sized mini frig in the room, the little freezer was as useless as they always are, with a lot of ice. The coffee singles were a hit.

By on May 30, 2017

3

simple, basic hotel.

Everyone

The hotel is basic and inexpensive but nothing special. The room was small with way too much large furniture for the room's size. The bath was tiny and the tub did not drain well while showering. However, the location is convenient...right on the bus line. The staff was very helpful.

By , from Denver, CO on Jan 29, 2017

4

convenient location

Everyone

I never stayed in the arbutus before I think in future reference I will stay again.

By on Nov 7, 2016

3

the staff seem preoccupied

Everyone

The room was very clean nice and quiet comfortable beds

By on Oct 1, 2016

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