Arbutus Inn

2.0 star property
Hotel with free parking, near Victoria Harbour

Choose dates to view prices

Photo gallery for Arbutus Inn

Premium bedding, desk, iron/ironing board, free WiFi
Interior entrance
Exterior
Business center
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Air conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
2898 Douglas St, Victoria, BC, V8T4M9
  • Place, Government Street
    ‪4 min walk‬
  • Place, MayFair Shopping Centre
    ‪6 min walk‬
  • Place, Save-On-Foods Memorial Centre
    ‪17 min walk‬
  • Airport, Victoria, BC (YYJ-Victoria Intl.)
    ‪26 min drive‬

Room options

Standard Double Room, 2 Double Beds

8.8 out of 10
Excellent
(64 reviews)
  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(62 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(29 reviews)
  • 172 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

8.6 out of 10
Excellent
(61 reviews)
  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Kitchen

9.6 out of 10
Exceptional
(18 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(17 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds, Kitchen

9.0 out of 10
Wonderful
(17 reviews)
  • 195 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Basic Room, 1 Double Bed

7.6 out of 10
Good
(17 reviews)
  • 104 sq ft
  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

Victoria

Located in Burnside, Arbutus Inn is within 2 miles (3 km) of popular attractions such as Victoria Harbour and Victoria Clipper Ferry Terminal. This 52-room hotel has in-room conveniences like refrigerators, microwaves, and coffee makers.

What's nearby

  • Government Street - 4 min walk - 0.3 miles
  • MayFair Shopping Centre - 6 min walk - 0.3 miles
  • Galloping Goose Trail - 12 min walk - 0.7 miles
  • Save-On-Foods Memorial Centre - 17 min walk - 0.9 miles
  • Chinatown - 19 min walk - 1.0 mile

Getting around

  • Victoria Intl. Airport (YYJ) - 23 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪Tim Hortons - ‬7 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Cakes Etc - ‬4 min walk
  • ‪Ramen Arashi - ‬2 min walk

About this property

Arbutus Inn

Hotel with free parking, near Victoria Harbour
Guests staying at Arbutus Inn enjoy free WiFi in public areas, a computer station, and a vending machine. A stay here includes free parking. Front-desk staff are standing by 24/7 to assist with any requests.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer hair dryers. Refrigerators, microwaves, and coffee makers are also available.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not accept debit, prepaid, or gift cards, or cash for the room deposit.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 13 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 150.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Arbutus Inn
Arbutus Inn Victoria
Arbutus Victoria
Arbutus Inn Hotel
Arbutus Hotel Victoria
Arbutus Inn Victoria
Arbutus Inn Hotel Victoria

Frequently asked questions

Are free cancellation options available at Arbutus Inn?

Arbutus Inn offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Arbutus Inn?

As of Jan 8, 2026, prices found for a 1-night stay for 2 adults at Arbutus Inn on Jan 13, 2026 start from $50.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Arbutus Inn?

This hotel is situated in Burnside within a 10-minute walk of Government Street, MayFair Shopping Centre, and Topaz Park. You'll also find Victoria Harbour and Victoria Clipper Ferry Terminal within a short drive.

Is there parking available at Arbutus Inn?

Yes, self parking is offered for free at the hotel.

Does Arbutus Inn feature a casino?

No, Arbutus Inn doesn't have a casino.

Will I find an indoor pool at Arbutus Inn?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Arbutus Inn?

Couples staying at this hotel will value amenities like premium bedding, jetted bathtubs in some guestrooms, as well as a 24-hour front desk.

Are there hot tubs at Arbutus Inn?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Arbutus Inn have a restaurant that serves breakfast?

No, Arbutus Inn doesn't have a restaurant that serves breakfast.

Will Arbutus Inn allow pets to stay for free?

No, pets aren't allowed at Arbutus Inn though service animals are welcome.

Are there connecting rooms at Arbutus Inn?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Arbutus Inn?

The closest major airport to Arbutus Inn is Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base), which is 1.3 mi away (7 minutes by car). Another top airport is Victoria Intl. Airport (YYJ), which is located 14.9 mi away (23-minute drive).

Are there rooms with balconies that I can book at Arbutus Inn?

No, there aren't any guestrooms with balconies at Arbutus Inn.

Arbutus Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 823 out of 1672 reviews
Rating 8 - Good. 583 out of 1672 reviews
Rating 6 - Okay. 166 out of 1672 reviews
Rating 4 - Poor. 53 out of 1672 reviews
Rating 2 - Terrible. 47 out of 1672 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

LEI

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy Check in Clean and Quiet Has separate bed room option
Stayed 1 night in Oct 2025

8/10 Good

Mikayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Livio

Liked: Cleanliness, staff & service, property conditions & facilities
overal everthing was ok
Stayed 3 nights in Oct 2025

8/10 Good

Lana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic proximity to the Victoria Curling Club. This small, unassuming hotel is perfect for a weekend away or a quick business trip. There are plenty of options for a meal within a five minute drive or Tim’s is just around the corner. The rooms with two double beds are nice but small. The bedding is nice quality but the mattresses are firmer than I like (Probably preferred by most people though).
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a long walk to downtown (although I am an avid walker). The hotel isn’t modern by any means but the staff have always been kind, attentive and professional. The rooms are clean and everything works. Wifi is good. There’s no view and some traffic noise, but it is convenient to arrive at from the ferry—for those wanting a downtown Victoria experience.
Stayed 5 nights in Oct 2025

6/10 Okay

Christian

Stayed 3 nights in Oct 2025

10/10 Excellent

Nevaeh

Stayed 1 night in Oct 2025

10/10 Excellent

Benny

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is an older property that has clearly had some recent renovations. The bathrooms were a standout — clean, bright, and updated. Check-in and check-out were both quick and hassle-free, which I really appreciated. The location is very convenient, especially with the #70 bus stopping right outside. Free Wi-Fi and parking were also a nice bonus. The A/C unit worked well and kept the room comfortable throughout my stay. On the downside, I couldn’t get the TV to work, which was a bit frustrating. Also, the carpets could really use a deep cleaning — they were noticeably worn. That said, everything else was clean and well-maintained. Overall, a solid place to stay. If the carpets were refreshed, this would be an easy five-star recommendation.
Bathroom
Stayed 1 night in Oct 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Richard

Liked: Staff & service, property conditions & facilities, room comfort
Clean room great price on hotels.com 149$ after tax. There was 2 beds, microwave, fridge, complementry coffee. Staff was pleasant. Beds were pretty comfortable. No complaints.
Stayed 1 night in Oct 2025

10/10 Excellent

JAIME

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the internet connection was working well, personal was very polite at all time.
Stayed 3 nights in Oct 2025

10/10 Excellent

Chau

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and accommodation
Stayed 1 night in Sep 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed at this hotel twice in the within a week span. All the staff have been great! It is because of the staff and the comfort of the hotel that we booked again while I Victoria.
Stayed 1 night in Oct 2025

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
I stay at the Arbutus Inn was great. It was very clean and quiet. The staff were friendly. The entrance to the hotel was very inviting with fresh flowers, and I appreciated that the door to the hallway leading to the rooms was locked at night and opened by your room key I would recommend staying there. Also, the price compared to so many others wasn’t much better.
Stayed 3 nights in Sep 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time staying at the Arbutus Inn, and we were very pleased with it. Service was on point, friendly and accomodating. The room was very clean, and the location was surprisingly quiet for a midtown area. We will definitely be booking there again.
Stayed 1 night in Oct 2025

8/10 Good

PIERS

Liked: Cleanliness, staff & service
A humble property in a charmless part of town. BUT owners do what they can. Fixtures in room, e.g.linens, good quality. Parking tight but ok. Truck rental abuting building. Need I say more?
Stayed 1 night in Sep 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Easy travel to cancer clinic
Stayed 1 night in Sep 2025

10/10 Excellent

Beverly

Business traveler, Traveled with partner
Liked: Amenities
This is a really nice motel. Very clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Andreas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Sep 2025

6/10 Okay

Yue Hang

Business traveler
Liked: Staff & service, property conditions & facilities
Awesome staff. Super helpful. Stains were seen on supposedly clean towels however. Visible dust was seen accumulated on the AC's filter. Room was otherwise clean and tidy.
Stayed 1 night in Sep 2025

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found this property very clean and inviting. Staff was very friendly and knowledgeable.
Stayed 1 night in Sep 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service
Overall enjoyed this place. The front desk staff were fantasic, the room was clean and the bed was comfortable. The only downside of my stay was that my room was on the lower level, and every morning between 6 - 6:30 slamming, banging and voices from the hallway woke me up. Not sure if it was other guests, or staff (the laundry and househeeping facilities were down the hall),, but it was disruptive.
Stayed 2 nights in Sep 2025

8/10 Good

Melanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night and it was clean and quiet
Stayed 1 night in Sep 2025

8/10 Good

David

Enjoyed our stay
Stayed 4 nights in Sep 2025

10/10 Excellent

Doris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean wifi was good.
Stayed 2 nights in Sep 2025