Arbutus Inn

2.0 star property
Hotel with free parking, near Victoria Harbour

Choose dates to view prices

Photo gallery for Arbutus Inn

Premium bedding, desk, iron/ironing board, free WiFi
Business center
Interior entrance
Exterior
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Air conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
2898 Douglas St, Victoria, BC, V8T4M9
  • Place, Government Street
    ‪4 min walk‬
  • Place, MayFair Shopping Centre
    ‪6 min walk‬
  • Place, Save-On-Foods Memorial Centre
    ‪17 min walk‬
  • Airport, Victoria, BC (YYJ-Victoria Intl.)
    ‪25 min drive‬

Room options

Standard Double Room, 2 Double Beds

8.8 out of 10
Excellent
(64 reviews)
  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(62 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(29 reviews)
  • 172 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

8.6 out of 10
Excellent
(61 reviews)
  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Kitchen

9.4 out of 10
Exceptional
(19 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(17 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds, Kitchen

9.0 out of 10
Wonderful
(17 reviews)
  • 195 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Basic Room, 1 Double Bed

7.6 out of 10
Good
(17 reviews)
  • 104 sq ft
  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

Victoria

Located in Burnside, Arbutus Inn is within 2 miles (3 km) of popular attractions such as Victoria Harbour and Victoria Clipper Ferry Terminal. This 52-room hotel has in-room conveniences like refrigerators, microwaves, and coffee makers.

What's nearby

  • Government Street - 4 min walk - 0.3 miles
  • MayFair Shopping Centre - 6 min walk - 0.3 miles
  • Galloping Goose Trail - 12 min walk - 0.7 miles
  • Save-On-Foods Memorial Centre - 17 min walk - 0.9 miles
  • Chinatown - 19 min walk - 1.0 mile

Getting around

  • Victoria Intl. Airport (YYJ) - 23 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪Tim Hortons - ‬7 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Cakes Etc - ‬4 min walk
  • ‪Ramen Arashi - ‬2 min walk

About this property

Arbutus Inn

Hotel with free parking, near Victoria Harbour
Guests staying at Arbutus Inn enjoy free WiFi in public areas, a computer station, and a vending machine. A stay here includes free parking. Front-desk staff are standing by 24/7 to assist with any requests.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer hair dryers. Refrigerators, microwaves, and coffee makers are also available.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not accept debit, prepaid, or gift cards, or cash for the room deposit.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 13 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 150.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Arbutus Inn
Arbutus Inn Victoria
Arbutus Victoria
Arbutus Inn Hotel
Arbutus Hotel Victoria
Arbutus Inn Victoria
Arbutus Inn Hotel Victoria

Frequently asked questions

Are free cancellation options available at Arbutus Inn?

Arbutus Inn offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Arbutus Inn?

As of Jan 27, 2026, prices found for a 1-night stay for 2 adults at Arbutus Inn on Feb 5, 2026 start from $72.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Arbutus Inn?

This hotel is situated in Burnside within a 10-minute walk of Government Street, MayFair Shopping Centre, and Topaz Park. You'll also find Victoria Harbour and Victoria Clipper Ferry Terminal within a short drive.

Will I be able to park at Arbutus Inn?

Yes, self parking is offered for free at the hotel.

Does Arbutus Inn feature a casino?

No, Arbutus Inn doesn't have a casino.

Will I find an indoor pool at Arbutus Inn?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Arbutus Inn?

Couples staying at this hotel will value amenities like premium bedding, jetted bathtubs in some guestrooms, as well as a 24-hour front desk.

Does Arbutus Inn have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Arbutus Inn have a restaurant that serves breakfast?

No, Arbutus Inn doesn't have a restaurant that serves breakfast.

Will Arbutus Inn allow pets to stay for free?

No, pets aren't allowed at Arbutus Inn though service animals are welcome.

Are there connecting rooms at Arbutus Inn?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Arbutus Inn?

The closest major airport to Arbutus Inn is Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base), which is 1.3 mi away (7 minutes by car). Another top airport is Victoria Intl. Airport (YYJ), which is located 14.9 mi away (23-minute drive).

Can I book a room with a balcony at Arbutus Inn?

No, there aren't any guestrooms with balconies at Arbutus Inn.

Arbutus Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 829 out of 1681 reviews
Rating 8 - Good. 588 out of 1681 reviews
Rating 6 - Okay. 165 out of 1681 reviews
Rating 4 - Poor. 52 out of 1681 reviews
Rating 2 - Terrible. 47 out of 1681 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

DAVE

Clean room
Stayed 2 nights in Oct 2025

8/10 Good

Cassie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown.
Stayed 1 night in Oct 2025

10/10 Excellent

Esmeralda

Liked: Cleanliness
Honest establishment.
Stayed 1 night in Oct 2025

10/10 Excellent

Perlie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, but no free water even upon arrival
Stayed 3 nights in Oct 2025

6/10 Okay

alan

Stayed 1 night in Sep 2025

8/10 Good

Guillaume

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
My room was exceptionally clean with nice comfy bed and linens. I was on the backside of the property which was very quiet. Just an FYI - there are no views at this location. I did not have a kitchen suite but still had a mini fridge, microwave and coffee maker. Buses to downtown or north to the airport are only steps away and $6 gets you a day pass good for the whole day. I really enjoyed my stay at Arbutus.
Stayed 5 nights in Oct 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel staff need a better booking system or training. Around 12:20 am I was awoken to a couple trying to get into my room. I told them it was occupied. I called the front desk. They thought they had booked me in a different room and didn’t realize it was occupied. Totally disorganized and unacceptable. Needless to say I didn’t have a restful night after that happened. Also the neighbours were noisy and I could hear their voices and tv/music playing the entire night through the walls. I’d suggest bringing ear plugs.
Stayed 1 night in Oct 2025

10/10 Excellent

Ruby Lyndy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice stay.
Stayed 3 nights in Oct 2025

8/10 Good

Marci

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
FRONT DESK STAFF WERE EXCELENT
Stayed 1 night in Oct 2025

10/10 Excellent

Chris, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Checked-in without issues. Friendly check-in. No issues. Ample parking included.
Stayed 1 night in Oct 2025

10/10 Excellent

Wasif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Parwinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Stacey

Liked: Staff & service, property conditions & facilities
Convenient location, friendly staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kathleen, Courtenay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice staff. Very adequate for quick visits to Victoria.
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Stayed 1 night in Oct 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Safe & clean, good staff to.
Stayed 2 nights in Oct 2025

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Always a comfortable stay. Convenient to downtown. We return whenever we need to stay in Victoria.
Stayed 1 night in Sep 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and room were great value for money! Clean, secure and friendly. Bed was comfy and shower hot. The only negative is the location on north Douglas St. It’s very bleak with not much atmosphere and a lot of homeless people especially young men with nowhere to go and nothing to do. That’s the City’s problem not the hotel’s. If you’re OK with that Arbutus Inn is a great choice!
Stayed 2 nights in Oct 2025

6/10 Okay

nicholas

Traveled with partner
Liked: Staff & service
Staff was nice. Motel showed its age
Stayed 1 night in Oct 2025

8/10 Good

Damandeep Kaur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

CHANON

Traveled with family
Liked: Cleanliness, staff & service
Noice air conditioner
Stayed 1 night in Oct 2025

6/10 Okay

Michael

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Smell
Stayed 2 nights in Oct 2025

8/10 Good

Lam

Stayed 1 night in Oct 2025

10/10 Excellent

Leona Marie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the customer service and friendly staff at check in. Very welcoming.
Stayed 1 night in Oct 2025