Arbutus Inn

3.0 star property

Choose dates to view prices

Photo gallery for Arbutus Inn

Premium bedding, desk, iron/ironing board, free WiFi
Interior entrance
Business center
Interior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
2898 Douglas St, Victoria, BC, V8T4M9
  • Place, Government Street
    ‪4 min walk‬
  • Place, MayFair Shopping Centre
    ‪6 min walk‬
  • Place, Galloping Goose Trail
    ‪12 min walk‬
  • Airport, Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪7 min drive‬

Room options

Standard Double Room, 2 Double Beds

8.8 out of 10
Excellent
(83 reviews)
  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(74 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(43 reviews)
  • 172 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

8.8 out of 10
Excellent
(79 reviews)
  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Room, 1 King Bed, Kitchen

9.4 out of 10
Exceptional
(24 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(25 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room, Multiple Beds, Kitchen

9.2 out of 10
Wonderful
(19 reviews)
  • 195 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free WiFi

Basic Room, 1 Double Bed

8.0 out of 10
Very good
(24 reviews)
  • 104 sq ft
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Victoria

Located in Burnside, Arbutus Inn is within 2 miles (3 km) of popular attractions such as Victoria Harbour and Victoria Clipper Ferry Terminal. Each of the 52 rooms at this 3-star hotel includes a refrigerator, a microwave, and a coffee maker.

What's nearby

  • Government Street - 4 min walk - 0.3 miles
  • Topaz Park - 4 min walk - 0.3 miles
  • MayFair Shopping Centre - 6 min walk - 0.3 miles
  • Galloping Goose Trail - 12 min walk - 0.7 miles
  • Save-On-Foods Memorial Centre - 19 min walk - 1.0 mile

Getting around

  • Victoria Intl. Airport (YYJ) - 23 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪Tim Hortons - ‬7 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Cakes Etc - ‬4 min walk
  • ‪Starbucks - ‬8 min walk

About this property

Arbutus Inn

Guests staying at Arbutus Inn enjoy free WiFi in public areas, a computer station, and a vending machine. A stay here includes free parking. Front-desk staff are standing by 24/7 to assist with any requests.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer hair dryers. Refrigerators, microwaves, and coffee makers are also available.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not accept debit, prepaid, or gift cards, or cash for the room deposit.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 13 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 150.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Arbutus Inn
Arbutus Inn Victoria
Arbutus Victoria
Arbutus Inn Hotel
Arbutus Hotel Victoria
Arbutus Inn Victoria
Arbutus Inn Hotel Victoria

Frequently asked questions

Are free cancellation options available at Arbutus Inn?

Arbutus Inn offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Arbutus Inn?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at Arbutus Inn on May 31, 2026 start from $147, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Arbutus Inn?

This hotel is situated in Burnside within a 10-minute walk of Government Street, MayFair Shopping Centre, and Topaz Park. You'll also find Victoria Harbour and Victoria Clipper Ferry Terminal within a short drive.

Is there parking available at Arbutus Inn?

Yes, self parking is offered for free at the hotel.

Does Arbutus Inn feature a casino?

No, Arbutus Inn doesn't have a casino.

Will I find an indoor pool at Arbutus Inn?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Arbutus Inn?

Couples staying at this hotel will value amenities like premium bedding, a jetted bathtub in some guestrooms, as well as a 24-hour front desk.

Are there hot tubs at Arbutus Inn?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Arbutus Inn have a restaurant that serves breakfast?

No, Arbutus Inn doesn't have a restaurant that serves breakfast.

Will Arbutus Inn allow pets to stay for free?

No, pets aren't allowed at Arbutus Inn though service animals are welcome.

Are there connecting rooms at Arbutus Inn?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Arbutus Inn?

The closest major airport to Arbutus Inn is Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base), which is 1.3 mi away (7 minutes by car). Another top airport is Victoria Intl. Airport (YYJ), which is located 14.9 mi away (23-minute drive).

Are there rooms with balconies at Arbutus Inn?

No, there aren't any guestrooms with balconies at Arbutus Inn.

Arbutus Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 955 out of 1874 reviews
Rating 8 - Good. 633 out of 1874 reviews
Rating 6 - Okay. 179 out of 1874 reviews
Rating 4 - Poor. 55 out of 1874 reviews
Rating 2 - Terrible. 52 out of 1874 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Charlus

Stayed 1 night in Feb 2026

10/10 Excellent

Cinda

Liked: Cleanliness
The room was quiet and clesn.
Stayed 1 night in Feb 2026

10/10 Excellent

Patricia, Lake Cowichan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly welcome, fast check in, everything in room was spotlessly clean . Free parking included and quiet hotel- no disturbances
Stayed 1 night in Feb 2026

8/10 Good

wayne

Stayed 1 night in Feb 2026

6/10 Okay

Caitlin

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
There was a lot of noise coming from the lobby, the staff was friendly!
Stayed 2 nights in Feb 2026

8/10 Good

Mandeep

Stayed 3 nights in Feb 2026

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, property conditions & facilities
This hotel is under renovations. They are doing a nice job. Rooms are clean, beds comfy and location is within walking distance to downtown with free parking. Tim Hortons a short walk away. Will return, thank you so much for a enjoyable stay.
Stayed 3 nights in Feb 2026

10/10 Excellent

Donato

Traveled with family
Liked: Cleanliness, property conditions & facilities
Yes, the room was quite, very clean and nicely updated. The staff were efficient and very friendly. The nightly rate was excellent and very good value for the money.
Stayed 2 nights in Feb 2026

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
The room was lovely. Service was great.
Stayed 2 nights in Feb 2026

8/10 Good

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. Staff were great. If I needed something they helped me out right away.
Stayed 7 nights in Feb 2026

10/10 Excellent

Qais

Stayed 1 night in Jan 2026

8/10 Good

MOHSEN

Stayed 2 nights in Feb 2026

8/10 Good

Devdeep

Stayed 1 night in Feb 2026

10/10 Excellent

Hazel Anne

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean room. Friendly and very accomodating staff.
Stayed 1 night in Feb 2026

8/10 Good

Vishal

Stayed 1 night in Feb 2026

8/10 Good

MOHSEN

Stayed 1 night in Feb 2026

10/10 Excellent

Ann

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and clean, and the staff was amazing. thank you :)
Stayed 1 night in Feb 2026

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. The staff were extremely friendly. Nice and quiet room. I did ask you for a refund for the last night and you said you would call the hotel and ask me to wait on the line, after 30 min. approx we were disconnected. I spoke with the desk and they told me you called and they would refund the last night. I don't have that refund on my card.
Stayed 3 nights in Feb 2026

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great and the place was clean and tidy.
Stayed 2 nights in Jan 2026

8/10 Good

Angus

Staff was lovely
Stayed 1 night in Jan 2026

10/10 Excellent

Mark

Stayed 1 night in Feb 2026

10/10 Excellent

Fernanda

Liked: Cleanliness, amenities, property conditions & facilities
Clean and well equipped room, comfortable bed, and a friendly staff.
Stayed 1 night in Feb 2026

10/10 Excellent

Bill

Stayed 1 night in Feb 2026

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities
It was a nice for 1 overnight stay for me. Room was clean, staff was great & accommodating when I required additional supplies. Also made sure I had a ground level suite due to disability. They even allowed an early check in (I arrived by bus fr another city). My deposit was returned immediately, maybe b4 I even left the building ~ lol.
Stayed 1 night in Jan 2026

8/10 Good

Amanda

Stayed 1 night in Jan 2026