Arbutus Inn

2.0 star property
Hotel with free parking, near Victoria Harbour

Choose dates to view prices

Photo gallery for Arbutus Inn

Premium bedding, desk, iron/ironing board, free WiFi
Front of property
Interior
Business center
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Parking included
  • Business services

Explore the area

View in a map
2898 Douglas St, Victoria, BC, V8T4M9
  • Place, Government Street
    ‪4 min walk‬
  • Place, MayFair Shopping Centre
    ‪6 min walk‬
  • Place, Save-On-Foods Memorial Centre
    ‪17 min walk‬
  • Airport, Victoria, BC (YYJ-Victoria Intl.)
    ‪26 min drive‬

Room options

Standard Double Room, 2 Double Beds

8.8 out of 10
Excellent
(62 reviews)
  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(62 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(29 reviews)
  • 172 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

8.6 out of 10
Excellent
(61 reviews)
  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Kitchen

9.6 out of 10
Exceptional
(18 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(16 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds, Kitchen

9.0 out of 10
Wonderful
(16 reviews)
  • 195 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Basic Room, 1 Double Bed

7.6 out of 10
Good
(17 reviews)
  • 104 sq ft
  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

Victoria

Located in Burnside, Arbutus Inn is within 2 miles (3 km) of popular attractions such as Victoria Harbour and Victoria Clipper Ferry Terminal. This 52-room hotel has in-room conveniences like refrigerators, microwaves, and coffee makers.

What's nearby

  • Government Street - 4 min walk - 0.3 miles
  • MayFair Shopping Centre - 6 min walk - 0.3 miles
  • Save-On-Foods Memorial Centre - 17 min walk - 0.9 miles
  • Chinatown - 19 min walk - 1.0 mile
  • Uptown Center - 20 min walk - 1.1 miles

Getting around

  • Victoria Intl. Airport (YYJ) - 23 min drive

Restaurants

  • ‪Starbucks - ‬11 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Tim Hortons - ‬7 min walk
  • ‪Cakes Etc - ‬4 min walk
  • ‪2% Jazz Coffee - ‬7 min walk

About this property

Arbutus Inn

Hotel with free parking, near Victoria Harbour
Guests staying at Arbutus Inn enjoy free WiFi in public areas, a computer station, and a vending machine. A stay here includes free parking. Front-desk staff are standing by 24/7 to assist with any requests.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer hair dryers. Refrigerators, microwaves, and coffee makers are also available.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not accept debit, prepaid, or gift cards, or cash for the room deposit.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 13 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 150.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Arbutus Inn
Arbutus Inn Victoria
Arbutus Victoria
Arbutus Inn Hotel
Arbutus Hotel Victoria
Arbutus Inn Victoria
Arbutus Inn Hotel Victoria

Frequently asked questions

Are free cancellation options available at Arbutus Inn?

Arbutus Inn offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to do near Arbutus Inn?

This hotel is situated in Burnside within a 10-minute walk of Government Street, MayFair Shopping Centre, and Topaz Park. You'll also find Victoria Harbour and Victoria Clipper Ferry Terminal within a short drive.

Will I be able to park at Arbutus Inn?

Yes, self parking is offered for free at the hotel.

Does Arbutus Inn feature a casino?

No, Arbutus Inn doesn't have a casino.

Will I find an indoor pool at Arbutus Inn?

No, there is no indoor pool at this hotel.

Is Arbutus Inn good for couples?

Couples staying at this hotel will value amenities like premium bedding, jetted bathtubs in some guestrooms, as well as a 24-hour front desk.

Are there hot tubs at Arbutus Inn?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Arbutus Inn have a restaurant that serves breakfast?

No, Arbutus Inn doesn't have a restaurant that serves breakfast.

Will Arbutus Inn allow pets to stay for free?

No, pets aren't allowed at Arbutus Inn though service animals are welcome.

Does Arbutus Inn have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Arbutus Inn?

The closest major airport to Arbutus Inn is Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base), which is 1.3 mi away (7 minutes by car). Another top airport is Victoria Intl. Airport (YYJ), which is located 14.9 mi away (23-minute drive).

Can I book a room with a balcony at Arbutus Inn?

No, there aren't any guestrooms with balconies at Arbutus Inn.

Reviews

Arbutus Inn Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 804 out of 1642 reviews
Rating 8 - Good. 575 out of 1642 reviews
Rating 6 - Okay. 163 out of 1642 reviews
Rating 4 - Poor. 52 out of 1642 reviews
Rating 2 - Terrible. 48 out of 1642 reviews

Reviews

8/10 Good

bill

Liked: Staff & service, property conditions & facilities
Rooms were very clean
Stayed 2 nights in Aug 2025

8/10 Good

Clayton

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only reason it got a 4/5 on comfort was because the air conditioner wasn’t the best. Great place.
Stayed 1 night in Aug 2025

10/10 Excellent

KARLA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travelled alone with my daughter, I appreciated the extra door scanning security measure. It was noticeable owner takes pride in his property as it is well maintained and I appreciated the unique faucets in the bathroom.
Stayed 1 night in Aug 2025

10/10 Excellent

Wei

Stayed 3 nights in Aug 2025

8/10 Good

Xi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally everything was really good. Clean and quiet. It seems Rooms are renovated a few years ago. The fridge even have the freezer. Only disadvantage is there is no elevator so you have to carry your luggage to upstairs and downstairs
Stayed 1 night in Aug 2025

6/10 Okay

Hasan

Washroom is good. Room is too small
Stayed 1 night in Aug 2025

10/10 Excellent

Chelsey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute little Inn

Wonderful little two night stay at the Arbutus Inn. Best friend and I were in town for a wedding, needed something somewhat central with parking for two nights. The staff at the front desk were very friendly! Rooms were spotless, beds comfy, LOADS of parking in the parking lot, and great that your only steps away from some pubs, brunch places, Pho places and coffee shops. The rooms come with a AC unit, which was nice during the hot days. Only thing that bothered me was the "scent" that they use in the main lobby...it smells like someone dosed themselves in cologne. Its not a bad smell, just a strong smell. Like the smell hits you on the walk in! You dont smell it in the hallways or rooms, so it dosnt effect our stay. Im just shocked they would have strong smell like that in their lobby.
Stayed 2 nights in Aug 2025

10/10 Excellent

Evelyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly front desk people.
Stayed 1 night in Aug 2025

10/10 Excellent

Rakesh

Liked: Cleanliness, staff & service, property conditions & facilities
It is a better than expected property. There were people smoking weed in the parking lot when we arrived. But the property exceeded my expectations.
Stayed 1 night in Aug 2025

6/10 Okay

Yu

Liked: Cleanliness
The room is very tight for two queen beds.
Stayed 1 night in Aug 2025

10/10 Excellent

Cameron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and Cheerful. Staff was excellent.
Stayed 1 night in Aug 2025

4/10 Poor

Jiyoung

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities
It was always loud in the moring from 9am by banging doors and shouting at each other among the cleaning staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful and friendly staff. Older hotel but clean and comfortable. A bit worn in places - carpets and woodwork.
Stayed 1 night in Aug 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Second visit here - budget friendly, easy parking, and pleasant staff. Rooms are great - just had a soak in a free standing deep tub.
Stayed 1 night in Aug 2025

8/10 Good

Mathew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay when wanting.to save money. Place was nice overall and met our needs.
Stayed 1 night in Aug 2025

2/10 Terrible

Robert

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Maria Elena

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

David

Disliked: Property conditions & facilities
Room was comfortable enough , but too warm with no thermostat , baseboard heat (?) Very small AC unit insufficient . Bathroom very nicely done , good hot water . Rest was well enough .
Stayed 1 night in Aug 2025

10/10 Excellent

Lucy

Traveled with partner
Clean, room has fridge freezer and microwave, good service at front desk. Well impressed!
Stayed 1 night in Aug 2025

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great budget friendly place to stay. Very clean and comfortable. It was great to have a fridge and microwave in the room and a coffee maker. Staff were friendly.
Stayed 2 nights in Aug 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet. Air conditioning was a bit difficult to get right.
Stayed 2 nights in Aug 2025

10/10 Excellent

Geraldine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is small but excellent - rooms were nicely done up and clean. As near as it was to Douglas Street it was very quiet. Will stay again. I found it a little tricky to get into the property.
Stayed 1 night in Aug 2025

8/10 Good

Jaye

Very accessable
Stayed 2 nights in Aug 2025

10/10 Excellent

Octavio Augusto

Everything was perfect. People and housekeeping were very nice and helpful
Stayed 22 nights in Jul 2025

10/10 Excellent

Glen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 5 nights in Jul 2025