Arbutus Inn

2.0 star property
Hotel with free parking, near Victoria Harbour

Choose dates to view prices

Photo gallery for Arbutus Inn

Premium bedding, desk, iron/ironing board, free WiFi
Interior
Front of property
Business center
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Parking included
  • Business services

Explore the area

View in a map
2898 Douglas St, Victoria, BC, V8T4M9
  • Place, Save-On-Foods Memorial Centre
    ‪17 min walk‬
  • Place, Victoria Harbour
    ‪4 min drive‬
  • Place, Victoria Clipper Ferry Terminal
    ‪5 min drive‬
  • Airport, Victoria, BC (YYJ-Victoria Intl.)
    ‪30 min drive‬

Room options

Standard Double Room, 2 Double Beds

8.6 out of 10
Excellent
(60 reviews)
  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(61 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(29 reviews)
  • 172 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

8.6 out of 10
Excellent
(61 reviews)
  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Kitchen

9.6 out of 10
Exceptional
(15 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(16 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds, Kitchen

9.0 out of 10
Wonderful
(16 reviews)
  • 195 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Basic Room, 1 Double Bed

7.6 out of 10
Good
(16 reviews)
  • 104 sq ft
  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

Victoria

Located in Burnside within a mile (2 km) of Save-On-Foods Memorial Centre, Arbutus Inn is within 2 miles (3 km) of other popular sights such as Victoria Harbour. This 52-room hotel has in-room conveniences like refrigerators, microwaves, and coffee makers.

What's nearby

  • Save-On-Foods Memorial Centre - 17 min walk - 0.9 miles
  • Royal BC Museum - 4 min drive - 1.8 miles
  • Victoria Harbour - 4 min drive - 2.0 miles
  • Victoria Clipper Ferry Terminal - 5 min drive - 2.2 miles
  • Victoria Fisherman's Wharf - 6 min drive - 2.6 miles

Getting around

  • Victoria Intl. Airport (YYJ) - 23 min drive

Restaurants

  • ‪Starbucks - ‬11 min walk
  • ‪2% Jazz Coffee - ‬7 min walk
  • ‪Cakes Etc - ‬4 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Tim Hortons - ‬7 min walk

About this property

Arbutus Inn

Hotel with free parking, near Victoria Harbour
Guests staying at Arbutus Inn enjoy free WiFi in public areas, a computer station, and a vending machine. A stay here includes free parking. Front-desk staff are standing by 24/7 to assist with any requests.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer hair dryers. Refrigerators, microwaves, and coffee makers are also available.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not accept debit, prepaid, or gift cards, or cash for the room deposit.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 13 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 150.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Arbutus Inn
Arbutus Inn Victoria
Arbutus Victoria
Arbutus Inn Hotel
Arbutus Hotel Victoria
Arbutus Inn Victoria
Arbutus Inn Hotel Victoria

Frequently asked questions

Are free cancellation options available at Arbutus Inn?

Arbutus Inn offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Arbutus Inn?

As of Oct 10, 2025, prices found for a 1-night stay for 2 adults at Arbutus Inn on Oct 19, 2025 start from $78.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Arbutus Inn?

This hotel is situated in Burnside within a 10-minute walk of Government Street, MayFair Shopping Centre, and Topaz Park. You'll also find Victoria Harbour and Victoria Clipper Ferry Terminal within a short drive.

Is parking available on site at Arbutus Inn?

Yes, self parking is offered for free at the hotel.

Does Arbutus Inn feature a casino?

No, Arbutus Inn doesn't have a casino.

Will I find an indoor pool at Arbutus Inn?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Arbutus Inn?

Couples staying at this hotel will value amenities like premium bedding, jetted bathtubs in some guestrooms, as well as a 24-hour front desk.

Does Arbutus Inn have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Arbutus Inn have a restaurant that serves breakfast?

No, Arbutus Inn doesn't have a restaurant that serves breakfast.

Will Arbutus Inn allow pets to stay for free?

No, pets aren't allowed at Arbutus Inn though service animals are welcome.

Are there connecting rooms at Arbutus Inn?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Arbutus Inn?

The closest major airport to Arbutus Inn is Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base), which is 1.3 mi away (7 minutes by car). Another top airport is Victoria Intl. Airport (YYJ), which is located 14.9 mi away (23-minute drive).

Can I book a room with a balcony at Arbutus Inn?

No, there aren't any guestrooms with balconies at Arbutus Inn.

Arbutus Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 775 out of 1598 reviews
Rating 8 - Good. 563 out of 1598 reviews
Rating 6 - Okay. 158 out of 1598 reviews
Rating 4 - Poor. 53 out of 1598 reviews
Rating 2 - Terrible. 49 out of 1598 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dalton

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were fresh and updated, service was first rate and price was great considering time of the year , summer high season cheers
Stayed 1 night in Jul 2025

2/10 Terrible

Wen-Hung

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Sarah

Traveled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
The lactation was nice and the rooms weren’t bad the issue was the sliver fish we found in our room and when we went to the front desk and even brought a silver fish we had killed they didn’t do anything about it
Stayed 1 night in Jul 2025

2/10 Terrible

Ehsan

Stayed 4 nights in Jul 2025

8/10 Good

kenny

Stayed 1 night in Jul 2025

10/10 Excellent

Cindy

Stayed 2 nights in Jun 2025

6/10 Okay

Kyle

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel was okay, window “view” was of the side of a truck in an alleyway. Homeless people all over the place, and in a poor area of town. Did not feel safe walking around. Parking lot was on a hill and got several door dings from being parked there.
Stayed 3 nights in Jul 2025

6/10 Okay

RACHEL

Stayed 1 night in Jul 2025

8/10 Good

Edgar

Liked: Staff & service
Friendly staff, clean room and newly renovated bathroom. Parking lot is small and tight. Close to downtown and everything I wanted to see!
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good price for a nice room.

Staff was courteous and friendly. Our room was very clean and comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

K

Stayed 2 nights in Jun 2025

8/10 Good

Kyle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable, had the truck parked right outside the room so that was very nice. Ac, overall good for the price
Stayed 2 nights in Jun 2025

10/10 Excellent

Dennis

Stayed 2 nights in Jun 2025

10/10 Excellent

Maria

It was clean and close to sights short drive!
Stayed 3 nights in Jun 2025

8/10 Good

Kara

Stayed 3 nights in Jun 2025

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is your typical hotel room smaller in size , comfortable bed, with a fridge and microwave. Parking can be an issue on some nights. Good price for what you get.
Stayed 4 nights in Jun 2025

4/10 Poor

S

Liked: Cleanliness, staff & service
Disliked: Amenities
Do not ever book or stay in Room 217. The entry door opens and closes all night, making a lot of noise. The AC is not powerful enough to cool in the room, it was many hours after dark before the room was cool enough to sleep in.
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Ju Young

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Close to downtown, clean, renovated room. Very welcoming and efficient staff at the desk. Appreciated the cute closet where you can hang clothes. Wish they had noise policies in each room. People next door was watching a movie very loud until late. Walls are very thin, could hear everything, especially when people goes in and out, the doors slamming very loud.
Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Car rental right in lobby!
Stayed 1 night in Jun 2025

10/10 Excellent

Janet, Lynnwood

Stayed 2 nights in Jun 2025

10/10 Excellent

Michelle

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was a safe & quiet area. The only thing is far from a convenient store.
Stayed 1 night in Jun 2025

6/10 Okay

Robert

Liked: Cleanliness
Stayed 1 night in Jun 2025

6/10 Okay

Stephen

Stayed 1 night in Jun 2025

8/10 Good

Adrienne

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet. 30.minute walk to inner harbour. Nice to be close but also away from crowds
Stayed 2 nights in Jun 2025