Arbutus Inn

2.0 star property
Hotel with free parking, near Victoria Harbour

Choose dates to view prices

Photo gallery for Arbutus Inn

Premium bedding, desk, iron/ironing board, free WiFi
Front of property
Business center
Interior
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Parking included
  • Business services

Explore the area

View in a map
2898 Douglas St, Victoria, BC, V8T4M9
  • Place, Save-On-Foods Memorial Centre
    ‪17 min walk‬
  • Place, Victoria Harbour
    ‪4 min drive‬
  • Place, Victoria Clipper Ferry Terminal
    ‪5 min drive‬
  • Airport, Victoria, BC (YYJ-Victoria Intl.)
    ‪30 min drive‬

Room options

Standard Double Room, 2 Double Beds

8.8 out of 10
Excellent
(62 reviews)
  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(61 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(29 reviews)
  • 172 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

8.6 out of 10
Excellent
(61 reviews)
  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Kitchen

9.4 out of 10
Exceptional
(16 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(16 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds, Kitchen

9.0 out of 10
Wonderful
(16 reviews)
  • 195 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Basic Room, 1 Double Bed

7.6 out of 10
Good
(16 reviews)
  • 104 sq ft
  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

Victoria

Located in Burnside within a mile (2 km) of Save-On-Foods Memorial Centre, Arbutus Inn is within 2 miles (3 km) of other popular sights such as Victoria Harbour. This 52-room hotel has in-room conveniences like refrigerators, microwaves, and coffee makers.

What's nearby

  • Save-On-Foods Memorial Centre - 17 min walk - 0.9 miles
  • Royal BC Museum - 4 min drive - 1.8 miles
  • Victoria Harbour - 4 min drive - 2.0 miles
  • Victoria Clipper Ferry Terminal - 5 min drive - 2.2 miles
  • Victoria Fisherman's Wharf - 6 min drive - 2.6 miles

Getting around

  • Victoria Intl. Airport (YYJ) - 23 min drive

Restaurants

  • ‪Starbucks - ‬11 min walk
  • ‪2% Jazz Coffee - ‬7 min walk
  • ‪Cakes Etc - ‬4 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Tim Hortons - ‬7 min walk

About this property

Arbutus Inn

Hotel with free parking, near Victoria Harbour
Guests staying at Arbutus Inn enjoy free WiFi in public areas, a computer station, and a vending machine. A stay here includes free parking. Front-desk staff are standing by 24/7 to assist with any requests.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer hair dryers. Refrigerators, microwaves, and coffee makers are also available.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not accept debit, prepaid, or gift cards, or cash for the room deposit.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 13 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 150.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Arbutus Inn
Arbutus Inn Victoria
Arbutus Victoria
Arbutus Inn Hotel
Arbutus Hotel Victoria
Arbutus Inn Victoria
Arbutus Inn Hotel Victoria

Frequently asked questions

Are free cancellation options available at Arbutus Inn?

Arbutus Inn offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to do near Arbutus Inn?

This hotel is situated in Burnside within a 10-minute walk of Government Street, MayFair Shopping Centre, and Topaz Park. You'll also find Victoria Harbour and Victoria Clipper Ferry Terminal within a short drive.

Will I be able to park at Arbutus Inn?

Yes, self parking is offered for free at the hotel.

Does Arbutus Inn feature a casino?

No, Arbutus Inn doesn't have a casino.

Will I find an indoor pool at Arbutus Inn?

No, there is no indoor pool at this hotel.

Is Arbutus Inn a good place to stay for couples?

Couples staying at this hotel will value amenities like premium bedding, jetted bathtubs in some guestrooms, as well as a 24-hour front desk.

Does Arbutus Inn have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Arbutus Inn have a restaurant that serves breakfast?

No, Arbutus Inn doesn't have a restaurant that serves breakfast.

Will Arbutus Inn allow pets to stay for free?

No, pets aren't allowed at Arbutus Inn though service animals are welcome.

Are there connecting rooms at Arbutus Inn?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Arbutus Inn?

The closest major airport to Arbutus Inn is Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base), which is 1.3 mi away (7 minutes by car). Another top airport is Victoria Intl. Airport (YYJ), which is located 14.9 mi away (23-minute drive).

Are there rooms with balconies at Arbutus Inn?

No, there aren't any guestrooms with balconies at Arbutus Inn.

Reviews

Arbutus Inn Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 790 out of 1626 reviews
Rating 8 - Good. 572 out of 1626 reviews
Rating 6 - Okay. 161 out of 1626 reviews
Rating 4 - Poor. 53 out of 1626 reviews
Rating 2 - Terrible. 50 out of 1626 reviews

Reviews

6/10 Okay

kim

Liked: Cleanliness
Disliked: Staff & service
They were advertising daily housekeeping but there wasn`t any. Only had coffee for 2 cups of coffee for 2 people for 3 days and nowhere to buy coffee within walking distance. When there is no breakfast it is expected that they leave lots of coffee for visitors to have!
Stayed 2 nights in Jul 2025

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ernie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite and trustworthy staff
Stayed 3 nights in Jul 2025

10/10 Excellent

Sandra, Plainfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and a nice size. It had a fridge, microwave and a coffee / tea maker, which was very convenient. The staff was helpful, and the bus stopped right across the street from the hotel. It was a little further from downtown than I thought it would be (30+ minute walk), but I don't mind walking so that didn't bother me. The hotel charges a deposit for damages and/or smoking, which is supposed to be released 48 hours after departure. I checked out 10 days ago, and the funds still haven't been released. I know I didn't smoke or do any damage.
Stayed 4 nights in Jul 2025

10/10 Excellent

WENJIAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel located in a convenient location for public transportation. Owners are very friendly and they let us leave our luggages there so we can take our last look before leaving Victoria. Highly recommend this place.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Ron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The second room our granddaughter thought this was an awesome feature
Stayed 1 night in Jul 2025

10/10 Excellent

Eden

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and the staffs have excellent customer service. Thank you and God bless you all for your excellent customer service. We forward to book again in the near future/
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Stayed 1 night in Jul 2025

10/10 Excellent

JANE, TAMPA

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, spacious room.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

good value for what we paid for

Stayed 8 nights in Jul 2025

10/10 Excellent

Sandy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great value.
Stayed 3 nights in Jul 2025

8/10 Good

Katelyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would have been nice to have access to Netflix or Rogers on demand but otherwise no issue
Stayed 2 nights in Jul 2025

10/10 Excellent

Ashine

Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Christopher

Stayed 2 nights in Jul 2025

10/10 Excellent

Ashlee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

4/10 Poor

Satinder

Liked: Staff & service, property conditions & facilities
Our bed sheets were dirty and ac was not working properly
Stayed 1 night in Jul 2025

6/10 Okay

Bipin

Disliked: Staff & service
Overall for the price it is ok but few things to lit on was the bathroom being dirty and corridors being noisy at night
Stayed 1 night in Jul 2025

2/10 Terrible

hongyu

Stayed 1 night in Jul 2025

8/10 Good

Hans

Stayed 2 nights in Jun 2025

8/10 Good

Geoffrey Earle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Reasonably comfortable room, although air conditioning barely sufficient to cool room on hot day. Located on main road into downtown.
Stayed 1 night in Jul 2025