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Arbutus Inn

2.0 star property

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Photo gallery for Arbutus Inn

Premium bedding, desk, iron/ironing board, free WiFi
Exterior
Interior
Business center
Interior entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
2898 Douglas St, Victoria, BC, V8T4M9
  • Place, Government Street
    ‪4 min walk‬
  • Place, MayFair Shopping Centre
    ‪6 min walk‬
  • Place, Save-On-Foods Memorial Centre
    ‪17 min walk‬
  • Airport, Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪4 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds

Premium bedding, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds

8.8 out of 10
Excellent
(69 reviews)
  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(64 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(36 reviews)
  • 172 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

8.8 out of 10
Excellent
(67 reviews)
  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Kitchen

Premium bedding, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Kitchen

9.4 out of 10
Exceptional
(19 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free WiFi

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(21 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Kitchen

Room, Multiple Beds, Kitchen | Shared kitchen | Fridge, microwave, coffee/tea maker

Room, Multiple Beds, Kitchen

9.0 out of 10
Wonderful
(17 reviews)
  • 195 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Basic Room, 1 Double Bed

Basic Room, 1 Double Bed | Premium bedding, desk, iron/ironing board, free WiFi

Basic Room, 1 Double Bed

7.6 out of 10
Good
(20 reviews)
  • 104 sq ft
  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

Victoria

Located in Burnside, Arbutus Inn is within 2 miles (3 km) of popular attractions such as Victoria Harbour and Victoria Clipper Ferry Terminal. This 52-room hotel has in-room conveniences like refrigerators, microwaves, and coffee makers.

What's nearby

  • Government Street - 4 min walk - 0.3 miles
  • MayFair Shopping Centre - 6 min walk - 0.3 miles
  • Galloping Goose Trail - 12 min walk - 0.7 miles
  • Save-On-Foods Memorial Centre - 17 min walk - 0.9 miles
  • Chinatown - 19 min walk - 1.0 mile

Getting around

  • Victoria Intl. Airport (YYJ) - 23 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪Tim Hortons - ‬7 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Cakes Etc - ‬4 min walk
  • ‪Ramen Arashi - ‬2 min walk

About this property

Arbutus Inn

Guests staying at Arbutus Inn enjoy free WiFi in public areas, a computer station, and a vending machine. A stay here includes free parking. Front-desk staff are standing by 24/7 to assist with any requests.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer hair dryers. Refrigerators, microwaves, and coffee makers are also available.

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Red Lion Inn and Suites
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 3,490 reviews
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The price is $111
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not accept debit, prepaid, or gift cards, or cash for the room deposit.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 13 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 150.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Arbutus Inn
Arbutus Inn Victoria
Arbutus Victoria
Arbutus Inn Hotel
Arbutus Hotel Victoria
Arbutus Inn Victoria
Arbutus Inn Hotel Victoria

Frequently asked questions

Are free cancellation options available at Arbutus Inn?

Arbutus Inn offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Arbutus Inn?

As of Mar 16, 2026, prices found for a 1-night stay for 2 adults at Arbutus Inn on Mar 29, 2026 start from $64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Arbutus Inn?

This hotel is situated in Burnside within a 10-minute walk of Government Street, MayFair Shopping Centre, and Topaz Park. You'll also find Victoria Harbour and Victoria Clipper Ferry Terminal within a short drive.

Is parking available on site at Arbutus Inn?

Yes, self parking is offered for free at the hotel.

Does Arbutus Inn feature a casino?

No, Arbutus Inn doesn't have a casino.

Will I find an indoor pool at Arbutus Inn?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Arbutus Inn?

Couples staying at this hotel will value amenities like premium bedding, jetted bathtubs in some guestrooms, as well as a 24-hour front desk.

Are there hot tubs at Arbutus Inn?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Arbutus Inn have a restaurant that serves breakfast?

No, Arbutus Inn doesn't have a restaurant that serves breakfast.

Will Arbutus Inn allow pets to stay for free?

No, pets aren't allowed at Arbutus Inn though service animals are welcome.

Does Arbutus Inn have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Arbutus Inn?

The closest major airport to Arbutus Inn is Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base), which is 1.3 mi away (7 minutes by car). Another top airport is Victoria Intl. Airport (YYJ), which is located 14.9 mi away (23-minute drive).

Are there rooms with balconies at Arbutus Inn?

No, there aren't any guestrooms with balconies at Arbutus Inn.

Arbutus Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 863 out of 1729 reviews
Rating 8 - Good. 596 out of 1729 reviews
Rating 6 - Okay. 169 out of 1729 reviews
Rating 4 - Poor. 53 out of 1729 reviews
Rating 2 - Terrible. 48 out of 1729 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Kevin

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was just fine as usual
Stayed 1 night in Dec 2025

8/10 Good

Linda

Stayed 2 nights in Dec 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The parking lot is interesting but it works
Stayed 1 night in Dec 2025

8/10 Good

Tammy

Stayed 1 night in Dec 2025

10/10 Excellent

barbara

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless. Staff courteous. Free parking and wifi. Great value. Currently renovating. Looking forward to seeing the changes when I stay next year
Stayed 10 nights in Nov 2025

10/10 Excellent

Dwayne

Stayed 1 night in Dec 2025

6/10 Okay

Suleiman

Stayed 1 night in Dec 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and the room was really nice and comfortable. The staff were really welcoming and friendly. Also close to restaurants and Mayfair Mall. About a 5 minute drive. Would recommend a stay here. Price was great.
Stayed 1 night in Nov 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities
Room and staff Good!
Stayed 1 night in Dec 2025

8/10 Good

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here many times. The convenience of the location and free parking are great. Having a kitchen is essential for us. The room was very clean and the bedding was spotless and we slept very well. Our check in went smoothly and we will not hesitate to book here again.
Stayed 1 night in Dec 2025

10/10 Excellent

Alexandria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was so friendly and the room was clean
Stayed 1 night in Nov 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Nice facility. Clean and well kept rooms. Pleasant staff. Tight parking lot. But my favorite feature was the doors didn’t auto-close so you didn’t have to feel like you were wrestling an elephant while dragging your suitcase into your room.
Stayed 2 nights in Nov 2025

10/10 Excellent

Nicolai

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very welcoming. Very clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Deep

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was perfect
Stayed 1 night in Nov 2025

10/10 Excellent

Ina

Stayed 1 night in Nov 2025

10/10 Excellent

george

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
all of the above!
Stayed 1 night in Nov 2025

10/10 Excellent

BARBARA, VANCOUVER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Clean room Friendly staff Very efficient check in Well situated Good price
Stayed 1 night in Nov 2025

8/10 Good

Jason

Stayed 1 night in Nov 2025

8/10 Good

Luke

Business traveler
Liked: Cleanliness
Clean room, good shower, friendly staff, fine bed. Really impressed actually for the price. Is it new or perfect? No. But I definitely would stay agin
Stayed 2 nights in Nov 2025

10/10 Excellent

Andrey

Stayed 1 night in Nov 2025

4/10 Poor

Ayn, Burnaby

Traveled with family and small children
The room was ok however a/c seemed to not work so we just opened the windows. Be extra careful with booking as guests regardless of age are counted as an adult. Our family was 4 adults and 3 kids (4,6,9) and we were counted and billed as 7persons.
Stayed 2 nights in Nov 2025

8/10 Good

Elin

Stayed 1 night in Nov 2025

8/10 Good

helen

Business traveler
Liked: Cleanliness, amenities
The room was very clean, the parking so easy, the location very convenient as well very quiet at night. I liked the option of having a window open a couple inches. They seemed very protective of their towels, no barh towel on arrival and only one left in the room the next day. The morning desk person could have spoken to me kindly when I requested my room to be made up. It was a working trip and kindness goes a long way. I wasn't asking for the world just my room freshened and stocked. Otherwise a very pleasant stay.
Stayed 3 nights in Nov 2025

10/10 Excellent

Layla

Stayed 2 nights in Nov 2025