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  • Close to Save-On-Foods ...
  • Free WiFi in rooms and ...
  • Free parking
  • 24-hour front desk

Recent guest reviews

I like the location of the hotel. There’s a mall nearby in walking distance. And also it’s easy to access downtown area by bus or walk.

I travel up to 25 weeks per year. The layout of the hotel was nice but it was dirty and completely disgusting. There were human hairs throughout the bathroom and kitchenette areas. Along with dried food stuck to numerous silverware and plates. There was also human hairs in and around the drying rack for plates. The kitchen sponge in the unit looked to be years old and was not clean at all. There was scraps and crumbs under furniture also. I felt like I had to clean the entire place, which I did, in order to stay there. Had there been vacancies available at other hotels, I surely would have left.

The drawback was it's rather far from the airport (half hour car ride).

We had a very pleasant, quiet, and uneventful stay.

a somewhat older property, close to downtown, ample parking sometimes a bit obstructed by all the rental car agency vehicles around. Interesting ambience and décor. Staff very nice, room clean and comfortable if just a bit cramped, good linens and pillows. Wi fi worked well, as did the air conditioning (warm weekend in Victoria). At the price, I"d definitely stay there again. Oh, no ironing board in the room, and we didn't ask for one, I imagine they have them if you want. Handy to have the microwave and good sized mini frig in the room, the little freezer was as useless as they always are, with a lot of ice. The coffee singles were a hit.

The hotel is basic and inexpensive but nothing special. The room was small with way too much large furniture for the room's size. The bath was tiny and the tub did not drain well while showering. However, the location is convenient...right on the bus line. The staff was very helpful.

I never stayed in the arbutus before I think in future reference I will stay again.

The room was very clean nice and quiet comfortable beds

Very nice motel. Bed linens were awesome. Nice having microwave and fridge in the room. The room was very clean.

Best thing about this motel is it was convenient to everything around the area. No free breakfast, swimming pool, gym...etc so if you don't need them this is a good deal. Room was rather small (had two double beds) with a huge TV cabinet/dresser that took up way too much space in the room. Had no where to lay out our suitcase, except the bed. Parking was an issue because they don't have enough spaces for cars so you might end up parking on the street if you go out to dinner. We had a room #111 and it seemed be pretty quiet with no street noise.

Not bad for $50 a night if you need somewhere to stay. It's quite a ways from downtown so you'll probably need to take a taxi unless you are willing to hoof it for over a mile. The staff at the hotel are really nice. The room was ok. The furniture was aged a bit, but the beds were fine. The shower knob was loose and eventually fell off but I was able to MacGyver it back on. Overall experience wasn't bad.

Visited Victoria and stayed here for a week. It was an excellent visit. The hotel is very quiet, clean and the staff were all very friendly and accommodating. The room was an average hotel room size with 2 double beds, a desk, flat screen LCD TV, Fridge, Microwave and phone with free local calls. The bathroom included sink, toiler and shower/tub. The free wifi and local calls was great, and major bus routes come right outside the hotel which was perfect for sightseeing. Down the road there is a Mayfair mall which has everything you might need. Walmart is a mile away and easily accessible walking or by bus. There is a convenience store called Winks that sells bus passes, water, etc open from 7 a.m. - 11 p.m. I would recommend this as a basic, no frills hotel when you are in Victoria and want to focus on spending your time and money outside - while having a clean, quiet, safe place to come home to. An added bonus is the car rental service that shares the lot, as well as free parking for hotel guests. We just caught the bus everywhere, but we did consider renting a car the last day. National allows you to rent from the Arbutus Inn and return it to their airport location - and the price for a day rental is not too much more than the cost of a cab. Combined with free parking at the hotel, if I had planned more ahead of time I am sure I would have taken advantage of that to have a car for at least a couple days I was there.

Staff wasn't friendly old building many things was broken. Koffe maker had old filter with mold in it

The hotel staff give me a lot help to setting up my computer for wireless internet connection. Good job.

2898 Douglas St Victoria BC

Hotel highlights

  • Close to Save-On-Foods Memorial Centre
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour front desk

Save-On-Foods Memorial Centre is within a mile (2 km) of Arbutus Inn, and other popular sites like British Columbia Parliament Building are within a couple of miles (3 km). This 52-room hotel has in-room conveniences like refrigerators, microwaves, and coffee makers.


Rooms

A flat-screen TV comes with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and the bathroom offers a hair dryer. Other standard amenities include a refrigerator, a microwave, and a coffee maker.


Property features

At Arbutus Inn, guests have access to free WiFi in public areas and a computer station. If you plan to drive, free parking is available. Front-desk staff are standing by 24/7 to assist with any requests.

Room options

Premium Room, 1 King Bed

King 1 | Sleeps 2

Room, Multiple Beds, Kitchen

King 1 | Sleeps 4

Standard Room, 1 King Bed

King 1 | Sleeps 2

Basic Room, 1 Double Bed

Full 1 | Sleeps 1

Guest reviews for Arbutus Inn

Everyone (12) Couples (1) Family (4)
5
Everyone

By on Jul 8, 2019

Review comment responded on Jul 26, 2019

Thank you for taking the time to review our hotel regarding your recent stay. We are pleased you enjoyed your stay and your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4
Families Families

I like the location of the hotel. There’s a mall nearby in walking distance. And also it’s easy to access downtown area by bus or walk.

By on May 27, 2019

Review comment responded on Jun 7, 2019

Dear Guest, Thank you for your Kind review regarding you recent stay with us. We all are very pleased you found our location to be central for all your needs. Happy travels and we look forward to welcoming you back.

4
Everyone

By on Sep 24, 2018

3
Everyone

I travel up to 25 weeks per year. The layout of the hotel was nice but it was dirty and completely disgusting. There were human hairs throughout the bathroom and kitchenette areas. Along with dried food stuck to numerous silverware and plates. There was also human hairs in and around the drying rack for plates. The kitchen sponge in the unit looked to be years old and was not clean at all. There was scraps and crumbs under furniture also. I felt like I had to clean the entire place, which I did, in order to stay there. Had there been vacancies available at other hotels, I surely would have left.

By , from Florida on Jun 16, 2018

4

nice clean hotel close to restaurants & shops

Everyone

The drawback was it's rather far from the airport (half hour car ride).

By , from Toronto on Oct 30, 2017

4
Everyone

We had a very pleasant, quiet, and uneventful stay.

By on Jun 25, 2017

4

clean and comfortable

Everyone

a somewhat older property, close to downtown, ample parking sometimes a bit obstructed by all the rental car agency vehicles around. Interesting ambience and décor. Staff very nice, room clean and comfortable if just a bit cramped, good linens and pillows. Wi fi worked well, as did the air conditioning (warm weekend in Victoria). At the price, I"d definitely stay there again. Oh, no ironing board in the room, and we didn't ask for one, I imagine they have them if you want. Handy to have the microwave and good sized mini frig in the room, the little freezer was as useless as they always are, with a lot of ice. The coffee singles were a hit.

By on May 30, 2017

3

simple, basic hotel.

Everyone

The hotel is basic and inexpensive but nothing special. The room was small with way too much large furniture for the room's size. The bath was tiny and the tub did not drain well while showering. However, the location is convenient...right on the bus line. The staff was very helpful.

By , from Denver, CO on Jan 29, 2017

4

convenient location

Everyone

I never stayed in the arbutus before I think in future reference I will stay again.

By on Nov 7, 2016

3

the staff seem preoccupied

Everyone

The room was very clean nice and quiet comfortable beds

By on Oct 1, 2016

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