Arbutus Inn

3.0 star property

Choose dates to view prices

Photo gallery for Arbutus Inn

Premium bedding, desk, iron/ironing board, free WiFi
Exterior
Flat-screen TV
Business center
Premium bedding, desk, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
2898 Douglas St, Victoria, BC, V8T4M9
  • Place, Government Street
    ‪4 min walk‬
  • Place, MayFair Shopping Centre
    ‪6 min walk‬
  • Place, Galloping Goose Trail
    ‪12 min walk‬
  • Airport, Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪7 min drive‬

Room options

Standard Double Room, 2 Double Beds

8.8 out of 10
Excellent
(84 reviews)
  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(75 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(43 reviews)
  • 172 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

8.8 out of 10
Excellent
(80 reviews)
  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Room, 1 King Bed, Kitchen

9.4 out of 10
Exceptional
(25 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(27 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room, Multiple Beds, Kitchen

9.2 out of 10
Wonderful
(20 reviews)
  • 195 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free WiFi

Basic Room, 1 Double Bed

8.0 out of 10
Very good
(24 reviews)
  • 104 sq ft
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Victoria

Located in Burnside within a 5-minute walk of Government Street, Arbutus Inn is within a mile (2 km) of other popular attractions like Save-On-Foods Memorial Centre. Each of the 52 rooms at this 3-star hotel includes a refrigerator, a microwave, and a coffee maker.

What's nearby

  • Government Street - 4 min walk - 0.3 miles
  • Topaz Park - 4 min walk - 0.3 miles
  • MayFair Shopping Centre - 6 min walk - 0.3 miles
  • Galloping Goose Trail - 12 min walk - 0.7 miles
  • Save-On-Foods Memorial Centre - 19 min walk - 1.0 mile

Getting around

  • Victoria Intl. Airport (YYJ) - 23 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪Tim Hortons - ‬7 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Cakes Etc - ‬4 min walk
  • ‪Starbucks - ‬8 min walk

About this property

Arbutus Inn

Guests staying at Arbutus Inn enjoy free WiFi in public areas, a computer station, and a vending machine. A stay here includes free parking. Front-desk staff are standing by 24/7 to assist with any requests.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer hair dryers. Refrigerators, microwaves, and coffee makers are also available.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not accept debit, prepaid, or gift cards, or cash for the room deposit.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 13 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 150.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Arbutus Inn
Arbutus Inn Victoria
Arbutus Victoria
Arbutus Inn Hotel
Arbutus Hotel Victoria
Arbutus Inn Victoria
Arbutus Inn Hotel Victoria

Frequently asked questions

Are free cancellation options available at Arbutus Inn?

Arbutus Inn offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Arbutus Inn?

As of Jun 4, 2026, prices found for a 1-night stay for 2 adults at Arbutus Inn on Jun 28, 2026 start from $138, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Arbutus Inn?

This hotel is situated in Burnside within a short 5-minute walk of Government Street and also 18 minutes on foot from Save-On-Foods Memorial Centre. You'll also find Victoria Harbour and Victoria Clipper Ferry Terminal within a short drive.

Is there parking available at Arbutus Inn?

Yes, self parking is offered for free at the hotel.

Does Arbutus Inn feature a casino?

No, Arbutus Inn doesn't have a casino.

Will I find an indoor pool at Arbutus Inn?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Arbutus Inn?

Couples staying at this hotel will value amenities like premium bedding, a jetted bathtub in some guestrooms, as well as a 24-hour front desk.

Are there hot tubs at Arbutus Inn?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Arbutus Inn have a restaurant that serves breakfast?

No, Arbutus Inn doesn't have a restaurant that serves breakfast.

Will Arbutus Inn allow pets to stay for free?

No, pets aren't allowed at Arbutus Inn though service animals are welcome.

Are there connecting rooms at Arbutus Inn?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Arbutus Inn?

The closest major airport to Arbutus Inn is Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base), which is 1.3 mi away (7 minutes by car). Another top airport is Victoria Intl. Airport (YYJ), which is located 14.9 mi away (23-minute drive).

Are there rooms with balconies at Arbutus Inn?

No, there aren't any guestrooms with balconies at Arbutus Inn.

Arbutus Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 976 out of 1912 reviews
Rating 8 - Good. 645 out of 1912 reviews
Rating 6 - Okay. 183 out of 1912 reviews
Rating 4 - Poor. 55 out of 1912 reviews
Rating 2 - Terrible. 53 out of 1912 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Naomi

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff and pretty much all you you can expect from a hotel :)
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tigerrr

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

howard

Liked: Cleanliness, amenities, property conditions & facilities
Everything was just great!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great and the place was clean and tidy.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Fernanda

Liked: Cleanliness, amenities, property conditions & facilities
Clean and well equipped room, comfortable bed, and a friendly staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kelsey

Liked: Cleanliness
Clean room with a renovated bathroom, friendly staff, easy check-in, and plenty of parking. Overall had no issues with my stay!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Friendly welcome, fast check in, everything in room was spotlessly clean . Free parking included and quiet hotel- no disturbances
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
The room was lovely. Service was great.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Kayla

Liked: Cleanliness, amenities, property conditions & facilities
Clean room except for ants in bathroom, wonderful staff, fridge and microwave were super nice to have!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, amenities
Very courtrous staff, clean room.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room and a good sleep
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Kayleigh

Liked: Cleanliness, staff & service, amenities
Room was clean and all staff I saw were very pleasant! Not much sound transfer from other rooms or the hallway. Excellent stay!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Angus

Staff was lovely
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Reni

Liked: Cleanliness, amenities, property conditions & facilities
I travel for business and can honestly say that my room was the cleanest hotel/motel room I have ever had the pleasure of staying in. The staff were all very pleasant and helpful. I would highly recommend the Arbutus Inn.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Donato

Liked: Cleanliness, property conditions & facilities
Yes, the room was quite, very clean and nicely updated. The staff were efficient and very friendly. The nightly rate was excellent and very good value for the money.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities
Everything was very clean with great front counter/ customer service.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
We love the Arbutus Inn! It's one of our favorite places to stay. I like it because it is very safe and nice for a good price. It's also perfect because it's so close to downtown. And unfortunately, I don't know his name, but the man who is the afternoon check-in is always the nicest and most pleasant and welcoming.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Hassan

Liked: Cleanliness, property conditions & facilities
Courteous staff and the room is adequate.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Hazel Anne

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean room. Friendly and very accomodating staff.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Caitlin

Liked: Property conditions & facilities
Disliked: Cleanliness
There was a lot of noise coming from the lobby, the staff was friendly!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Osamende

Liked: Cleanliness, staff & service, amenities
The room was great. The staff were wonderful too
Stayed 1 night in Jan 2026
Verified

8/10 Good

Austin

Liked: Cleanliness, staff & service
Awesome spot for the price, always clean, just needs some updating. If you only care about price and cleanliness then this is a no brainer.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Adem

Liked: Cleanliness
Relatively affordable, clean, and friendly staff.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

DAVID

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet well appointed room in the heart of downtown Victoria. Price was fantastic!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Patricia

Liked: Cleanliness, property conditions & facilities
This hotel is under renovations. They are doing a nice job. Rooms are clean, beds comfy and location is within walking distance to downtown with free parking. Tim Hortons a short walk away. Will return, thank you so much for a enjoyable stay.
Stayed 3 nights in Feb 2026