NH Laguna Palace4.0 out of 5.0
Recent guest reviews
Excellent hotel made even better by Erico who navigated us non Italian speaking brits through the Bar menu with patience and charm. Despite other negative reviews about staff this was not our experience. All the staff from reception to housekeeping were accommodating and met all our requests with a smile😄Hotel has excellent facilities very spacious communal areas including sofas and reading areas on each floor. Easy walking distance to train and bus station and Town centre which has a variety of shops and shopping centre. €1.25 single train into Venice quicker and cheaper than the bus. Cannot wait to return and stay again. Book now you won't be disappointed. Thank you Erico 😍
It is a modern hotel located by a sailing harbour. The room was very spacious and with a big comfortable bed and the bathroom was quite well equipped. The only problem we had was that there were towels for only one person instead two people as we were. When we explained that at the reception, they solved the problem immediately. In fact, the recepcionists were quite gentle and efficient.
This large hotel is quite a trip from the heart of Venice. It is made up of two buildings which does not have a bridge in between. This is confusing when finding the room. The actual room was very nice. For three people the huge room was split in half. One consisted of a master bathroom and two twin beds as well as a small TV. The other had a bathroom, a big TV, and a minibar. The room was very modern. The dinner buffet food was pretty good and the breakfast was good for a European hotel making an Americanized breakfast. However, the manager of the restaurant as well as the servers were not nice or professional. They refused to serve us after too many people came. We asked for food before it closed and tried to order room service. Dinner was supposed to be available according to the group I was staying with. In conclusion, the room was very nice and the buffet food was decent and the staff were not so nice but the people at the front desk were. The hotel was hard to access , however. This was rated very good mainly because of the beautiful big room and the good buffet.
Ideally located from the crowded Venise, I recommend this hotel to anybody seeking a quite stay and the advantages of visiting Venise wish is at 10 minutes bus ride. The hotel staff was very nice and helpful. All around you will find local restaurants were the locals hangout.
Excellent location. S Angelo taxi stop in front of the hotel. Very good service. Staff was cordial and helpful sometimes went beyond call of duty. Good breakfast and decent size rooms. Bathroom amenities were good and bed was comfortable also.
We had a great stay at the hotel. The staff was just excellent, very kind and helpful. We were elected as "lucky guest" and had each day a little detail at breakfast or at our room. I would definitely go back at this hotel and would surely recommend it. Close to it is a very nice Italian restaurant which the hotel recommended us.
Very easy to get to from the airport, and to get into Venice city. Lovely staff made us feel very welcome. Food and drinks were very good and bar staff were exceptional! Never had any problems with mosquitoes. Room was spacious and clean and very comfortable. It was our first time to Venice and it was stunning, the hotel just added to the experience, will definitely come back, and will definitely stay at this hotel again.
My husband and I went away to Italy for our anniversary. Venice was the last stop on the trip before going home. When we arrived at the hotel, we thought the location wasn't the best, but decided to give the hotel a chance since it was rated a 4-star hotel. After check in, we were happy to see the room was in okay condition, a little run down but alright. When we returned from our day out at Venice, our room was very warm!!! We called the front desk, who said they had to turn on our air conditioning. That sounded weird to us because the ac unit should have been on when we arrived at the hotel. They said it would take up to 30 minutes for the air to come on. After waiting in a HOT room for 30 min, they said they would send someone up to turn it on. The guy came up and agreed the room was hot and determined the ac unit was broke. We called the front desk for a new room and the front desk informed us the hotel was full and that there were no other rooms available. They said they would send us a fan to plug in and would have it fixed in the morning. After a hot night, we hoped the hotel would have fixed the air by the time we came back to the room. When we arrived at the hotel around 5, the ac wasn't fixed and the receptionist down stairs looked shocked because there wasn't a request in their computer to fix it!! She said she would get us another room and have another team member bring us to the room. We went to the first room he brought us to, and almost got sick! The smoking room was GROSS!!! We said we need another room, so he brought us to a new room with working ac. He then informed my husband to go downstairs to get a new key and never offered to move our belongings for us from our old room. That was left to my husband and myself to do. NEVER thought in a 4-star hotel, the staff would leave guests like that. We won't be staying at the NH Hotels again. HORRIBLE STAY!!!!
very confortable, nice and modern hotel with an excelent service and nice people located very close to the airport and 15 minutes away of Venice center by bus after a 10 min. walk. It was a very pleasant surprise!
The rooms looked modern and nice in pictures but it seems like they bought a old property and set up some cheap modern furniture. We were expecting a lot from this hotel. Breakfast was included & was doable. 20 minutes ride to Venice.
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Onsite dining
NH Laguna Palace places you within 2 miles (3 km) of San Giuliano Park and Porto Marghera. This 4-star hotel welcomes guests with 376 rooms and conveniences like a marina, free in-room WiFi, and a fitness center. In central Mestre, the hotel is also within a 15-minute drive of St. Mary of the Friars and Forte Bazzera.
Start your day off right with a free buffet breakfast, served each morning from 7 AM to 10 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room.
NH Laguna Palace's 376 rooms are soundproofed and provide minibars, safes, and phones. TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Desks are also included.
Guests staying at NH Laguna Palace enjoy access to a marina, a fitness center, and free WiFi in public areas. If you drive, self parking is EUR 12 per day, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 14 meeting rooms, a conference center, and a business center.
Reviews from Trip Advisor
60% of guests recommend this hotelTotal of 2236 reviews