Metropolis Resort

3.5 star property
Family-friendly hotel with a water park and a lazy river

Choose dates to view prices

Photo gallery for Metropolis Resort

Water park
The Bunk House (Waterpark and Fun Center is closed every Monday and Tuesday) | Hypo-allergenic bedding, down comforters, in-room safe
King + Sofa Sleeper (Waterpark and Fun Center is closed every Monday and Tuesday) | Hypo-allergenic bedding, down comforters, in-room safe
BBQ/picnic area
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Hot Tub
  • Breakfast available

Explore the area

Map
5150 Fairview Dr, Eau Claire, WI, 54701
  • Chaos Waterpark
    ‪1 min walk‬
  • Action City
    ‪5 min walk‬
  • Oakwood Mall
    ‪4 min drive‬
  • Eau Claire, WI (EAU-Chippewa Valley Regional)
    ‪21 min drive‬

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Room options

Two Bedroom Suite (Waterpark and Fun Center is closed every Monday and Tuesday)

  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

Deluxe Bunk (Waterpark and Fun Center is closed every Monday and Tuesday)

  • Sleeps 10
  • 1 Queen Bed and 4 Queen Bunk Beds

Two Bedroom Premier (Waterpark and Fun Center is closed every Monday and Tuesday)

  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

2 Queens - Handicap (Waterpark and Fun Center is closed every Monday and Tuesday)

  • Sleeps 5
  • 2 Queen Beds

King + Sofa Sleeper (Waterpark and Fun Center is closed every Monday and Tuesday)

  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

Double Queen Premier (Waterpark and Fun Center is closed every Monday and Tuesday)

  • Sleeps 4
  • 2 Queen Beds

Double Queen (Waterpark and Fun Center is closed every Monday and Tuesday)

  • Sleeps 5
  • 2 Queen Beds

Double Queen with Sofa Sleeper (Waterpark and Fun Center is closed every Monday and Tuesday)

  • Sleeps 6
  • 2 Queen Beds OR 1 Twin Sofa Bed

The Bunk House (Waterpark and Fun Center is closed every Monday and Tuesday)

  • Sleeps 21
  • 5 Queen Bunk Beds and 1 Queen Sofa Bed

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About the neighborhood

Eau Claire

Located in Oakwood Hills, Metropolis Resort is adjacent to Chaos Waterpark and within a 5-minute walk of other popular sights like Action City. This 107-room, 3.5-star hotel has a water park along with an indoor pool and a lazy river.

What's nearby

  • Chaos Waterpark - 1 min walk - 0.1 miles
  • Action City - 5 min walk - 0.3 miles
  • Florian Gardens - 6 min walk - 0.3 miles
  • Oakwood Mall - 4 min drive - 2.1 miles
  • University of Wisconsin-Eau Claire - 7 min drive - 4.3 miles

Getting around

  • Eau Claire, WI (EAU-Chippewa Valley Regional) - 21 min drive

Restaurants

  • ‪Culver's - ‬5 min drive
  • ‪Chipotle Mexican Grill - ‬5 min drive
  • ‪Buffalo Wild Wings - ‬4 min drive
  • ‪Olive Garden - ‬5 min drive
  • ‪Noodles & Company - ‬5 min drive

About this property

Metropolis Resort

Family-friendly hotel with a water park and a lazy river
Guests of Metropolis Resort enjoy a water park, an indoor pool, and a lazy river. Front-desk staff can answer questions 24/7, and assist with tours or tickets, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and an off-leash area. Other amenities at this family-friendly hotel include a children's pool, a hot tub, and conference space.
Guests can expect 50-inch TVs with cable channels and Netflix. Beds sport down comforters and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and free local calls are also standard. Housekeeping is available once per stay.
An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a water park (surcharge) and a lazy river.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Property amenities

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Weekend full breakfast available 7:00 AM to 11:00 AM for a fee: USD 9.99 to 15.99 for adults and USD 6.99 to 6.99 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • City Eats
  • Dairy Queen
  • Monkey in the Middle

Things to do

  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Hot tub
  • Indoor pool
  • Lazy river
  • Library
  • Mini golf
  • Playground
  • TV in common areas
  • Water park
  • Waterslide
  • Ziplining

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Trampoline
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference space

Outdoors

  • In a nature reserve
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch HDTV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 3 to September 12:
  • One of the swimming pools
  • Hot tub
  • Water park
The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue(s)
  • Hot tub
  • Swimming pool
  • Water park
The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Children's pool
  • Indoor pool
The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30 per pet, per night
  • Dogs only
  • Food and water bowls and an off-leash area are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 25.0 per day
  • Cribs/infant beds are available for USD 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 21.99 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Housekeeping
  • Internet access
  • Laundry facilities
  • Parking
  • Phone calls
  • Self parking
  • WiFi access (may be limited)
  • Wired internet access (may be limited)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 9.99 to 15.99 for adults, and USD 6.99 to 6.99 for children
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per day
  • Rollaway bed fee: USD 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Metropolis Resort Hotel
Metropolis Eau Claire
Metropolis Resort
Metropolis Resort Eau Claire
Metropolis Hotel Eau Claire
Metropolis Resort Eau Claire
Metropolis Resort Hotel Eau Claire

Frequently asked questions

Is a free cancellation option available at Metropolis Resort?

Metropolis Resort offers free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Metropolis Resort?

As of May 12, 2025, prices found for a 1-night stay for 2 adults at Metropolis Resort on May 13, 2025 start from $139.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Metropolis Resort?

This hotel is situated in Oakwood Hills, just steps from Chaos Waterpark and Action City, and within a short walk of Florian Gardens. You'll also find Oakwood Mall and Lowes Creek County Park within a short drive.

Is there parking available at Metropolis Resort?

Yes, there is accessible parking available.

Does Metropolis Resort feature a casino on the premises?

No, Metropolis Resort doesn't have a casino.

Will I find an indoor pool at Metropolis Resort?

Yes, this hotel has an indoor pool along with a hot tub.

What do couples enjoy most about Metropolis Resort?

There are many amenities for couples at this hotel, including an indoor pool and a poolside bar plus some guestrooms feature fireplaces.

Does Metropolis Resort have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Metropolis Resort feature a restaurant that includes a breakfast menu?

Yes, Metropolis Resort serves a full breakfast for a surcharge on weekend mornings at City Eats.

Will Metropolis Resort allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Metropolis Resort for a fee of USD 30 per pet, per night. The property also provides an off-leash area and food and water bowls.

Does Metropolis Resort have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Metropolis Resort?

The closest major airport to Metropolis Resort is Eau Claire, WI (EAU-Chippewa Valley Regional), which is 13.6 mi away (21 minutes by car).

Can I book a room with a balcony at Metropolis Resort?

Yes, some guestrooms at Metropolis Resort offer a balcony.

Does Metropolis Resort have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Metropolis Resort.

Metropolis Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 510 out of 1001 reviews
Rating 8 - Good. 269 out of 1001 reviews
Rating 6 - Okay. 116 out of 1001 reviews
Rating 4 - Poor. 60 out of 1001 reviews
Rating 2 - Terrible. 46 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Shawn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent family destination with water park and Action City on the property. We had a larger suite, and without independent heating/air conditioning in each room hard to regulate temperatures in each area (especially with toddlers and infants)...rooms were comfortable size. We expected a larger refrigerator for the size of the suite, and thought there would be an in room coffee maker....but complimentary coffee in the foyer. Overall great 1st time experience for a family get together (grandparents down through infant grandchild)
Stayed 2 nights in Jan 2025

2/10 Terrible

Nicole

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Deanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily accessible
Stayed 1 night in Jan 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms and even Got upgraded to a better room!
Stayed 1 night in Jan 2025

6/10 Okay

Allison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were kids above us the whole time we were there running back and forth. My daughter was up until midnight (she’s 4) because they wouldn’t stop running. Called the front desk twice. They did give us free breakfast, but the kids continued to run. It was so freaking loud.
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great for yiung kids!
Stayed 1 night in Dec 2024

6/10 Okay

Andrew

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Long, slow line to check-in. I had to wait in line twice because I wasn’t given enough wrist bands for the water park. Action city seemed absurdly expensive for someone staying at the hotel, especially the trampoline area. I had an okay trip with my two kids but not great
Stayed 2 nights in Jan 2025

10/10 Excellent

Tammy

Stayed 2 nights in Jan 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Pa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean property. Kids loved it.
Stayed 2 nights in Jan 2025

10/10 Excellent

Amanda

Stayed 2 nights in Jan 2025

10/10 Excellent

Colby

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
I like that they updated the rooms. So much nicer!
Stayed 1 night in Dec 2024

6/10 Okay

Kristine

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Our furnace was one of the loudest I’ve experienced in many years of travel. Lighting in the rooms was strange with 6 separate switches. Water park was average. Staff were pleasant.
Stayed 1 night in Dec 2024

10/10 Excellent

Annetta

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Staff was accommodating.
Stayed 1 night in Dec 2024

8/10 Good

Alyssa

Liked: Cleanliness, staff & service, amenities
Honestly, it was overpriced. There were limited options of activities in the water park area. The action center should be included in the hotel cost.
Stayed 1 night in Dec 2024

10/10 Excellent

Norkys

Traveled with family
Liked: Staff & service, property conditions & facilities
It was good I will repeat it
Stayed 6 nights in Dec 2024

8/10 Good

Casey

Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So impressed!

We got a night here as a gifted “staycation.” Being from the area, we knew a little of what the property had to offer, but didn’t fully realize what was all there. Our room was spacious and clean. It was very family friendly. They left a coloring book and crayons in the room for our kids. They also left a little Christmas present of a mug, hot cocoa, and candy canes, plus a handwritten note thanking us for staying there. Such nice touches! We went to the waterpark right away and had a blast. It is a smaller park, but perfect for our 3.5 year old. At the end of our time in the waterpark, she slipped and skinned her knee. We asked for a bandaid and were instead given impressive first aid! He cleaned the wound and did so in a way that was so kid friendly! We took advantage of coupons and the Thursday special to order dinner and play at Action City after our water park time. Our daughter had been to this portion before, but it is always a hit! The only “downsides” were that the hallways can be noisy and the AC doesn’t run continuously to drown sound out. Besides that, we loved it! 10/10 will stay here again!
Stayed 1 night in Dec 2024

10/10 Excellent

Guillermo

Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Christmas

Family had an amazing time.
Stayed 1 night in Dec 2024

6/10 Okay

Jessica

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Betsy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service was excellent. We were really impressed by all the special touches. Absolutely loved the water park! Such a fun place for a family with young kids. Felt so nice to be in the warm water park during winter.
Stayed 1 night in Dec 2024

6/10 Okay

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed and definitely worth the money and time! Kids had a blast! Only part that can use improvement is knowing that over 250 kids came on Friday and it was super packed which was to much for my 3 and 5 yr old. The kids were waterpark to the arcade. Also limited water park hours during the week was a huge a downfall.
Stayed 2 nights in Dec 2024