The staff at reception is AMAZING and helpful. The room is tidy amd clean, chaos was packed so no tables or chairs, but that's nothing new. All in all a great stay with me, hubby, and 3 kids.
All in all it was a nice stay. Kids had fun in the water park and shopping wasn’t too far away.
Water park was closed. But action city was nice. Food was decent
It should be disclosed on the orbitz website that the pool is not available Monday thru Wednesday.
Fantastic indoor waterpark for families with younger children. Although the rooms do have breakfast included in the price, the onsite cafe has very nice, inexpensive options. The rooms were adequate, although there was a lingering dampness in the room. We visited friends in other rooms and it was there as well. I suppose to be expected in a water park themed hotel?
Great waterpark, and rooms are great, but... The room was not very clean and in very bad condition. The tub spout wad 1 in from the tub wall, exposing the copper pipe. The shower curtain rod barely hang on and can fall down any second. The general room was clean, but it was clear that nothing gets dusted and the soffit lighting shelf was really dirty.
No free breakfast anymore, they charge a resort fee even if you don't use it, but the staff was friendly
What I think they did right compared to other hotels....they had a breakfast card. You fill it out the night before, put it on your door and they bring you breakfast the next morning. IT'S EVEN ON TIME WHEN YOU WANT IT! Very easy! If they don't have complimentary breakfast, that's the next best thing. We ordered the family breakfast and we got variety of food. They brought biscuits, eggs, sausage, breakfast potatoes, pancakes several types of juices and milk. With everyone going in different directions the next morning. That made it super easy! Overall great stay! Clean room! Had a great stay!
This was our first time visiting Wisconsin, and we were very happy with our room and the wonderful service we received. The staff was so friendly and accommodating, and we had everything we needed the entire duration of our stay. The pizza from Monkey in the Middle was delicious, the room service timely, amenities in our room were perfect for our needs. Thank you for an enjoyable experience!
My family of 2 adults and 2 small children stayed here for a quick family getaway. It was so much fun! Rooms was nice and the facility was great
The staff was friendly and professional. The cleanliness of the room could be improved. The carpets were dirty, bathroom grout had mold growing and furniture was in poor condition.
Everyone was friendly and helpful. Relaxing and easy to be there. The area around the resort was fun exploring.
My family spent the night on a weekday, and the hotel was not too busy. The water park was great for my 4 and 8 year old. One of the water slides did need a bit more water to make it a faster, but either eat, my kids enjoyed the slides, especially with the two man inner tube. Very clean and classy. Worth the stay!
The carpets in the room had vomit stains, with filth marks all over the room and 'flys' hovering around. Complained to the front desk about the situation, the solution she suggested that to provide me with a 'fly swatter'. Asked for a change of room, new room door did not lock. Mechanic came an hour after to fix the door. Most disgusting place, 'a dump' that I had to put up with.
Easy access offf freeway. Nice place and clean, modern
This place has cheapo fake wood furniture, a restaurant that is an illusion in the minds of the owners whomever that is. Seems to have games etc for children but if you are over 5 stay away. Thei "meeting" rooms are truly awful. This place could be used as a horror destination for a Halloween party.
I was travelling to Eau Claire for work and wanted to stay somewhere other than a chain hotel room. This place was a nice alternative. The room was clean, different, and they have their own energy saving policy that I appreciated. Good value.
Located within a leisurely stroll of Florian Gardens, Metropolis Resort is within a few miles (5 km) of Oakwood Mall. This 107-room, 3.5-star hotel has a restaurant along with conveniences like a free water park and an indoor pool.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a full breakfast is served for a fee each morning from 7 AM to 10 AM.
The 107 rooms are individually decorated and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect to find 37-inch plasma TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport down comforters. Other standard amenities include free local calls, laptop-compatible safes, and ironing boards.
Guests of Metropolis Resort enjoy a free water park, an indoor pool, and a lazy river. Front-desk staff can answer questions 24/7, and assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this family-friendly hotel include a children's pool, a spa tub, and conference space.
The staff at reception is AMAZING and helpful. The room is tidy amd clean, chaos was packed so no tables or chairs, but that's nothing new. All in all a great stay with me, hubby, and 3 kids.
Hi Nicole! Thanks for taking time to give us a shout out! We agree, our staff is great! Come see us again soon.
All in all it was a nice stay. Kids had fun in the water park and shopping wasn’t too far away.
Hello Josh! Thank you so much for taking the time to review us. We look forward to you visiting again!
Water park was closed. But action city was nice. Food was decent
Thank you for the review. We hope you enjoyed your stay and hope to see you again soon!
It should be disclosed on the orbitz website that the pool is not available Monday thru Wednesday.
I do apologize. We do not control what Orbitz lists for us on their website. They see that the hours change so they just say that we have the waterpark and don't choose to list anything different. Please feel free to contact us at Metropolis with any future plans and we will get you all set!
Fantastic indoor waterpark for families with younger children. Although the rooms do have breakfast included in the price, the onsite cafe has very nice, inexpensive options. The rooms were adequate, although there was a lingering dampness in the room. We visited friends in other rooms and it was there as well. I suppose to be expected in a water park themed hotel?
Thank you for the response. We appreciate your feedback and hope to see you again!
Great waterpark, and rooms are great, but... The room was not very clean and in very bad condition. The tub spout wad 1 in from the tub wall, exposing the copper pipe. The shower curtain rod barely hang on and can fall down any second. The general room was clean, but it was clear that nothing gets dusted and the soffit lighting shelf was really dirty.
No free breakfast anymore, they charge a resort fee even if you don't use it, but the staff was friendly
Hi Ann! Thank you for taking time to give us a review!