Clean place, friendly staff, good stay.
It was well kept the hotel was very clean and the lobby was beautiful.
Pleasant staff. Very clean place. Coffe creamer old and spoiled
no i don't NEED to add more....NO full breakfast provided...which i had counted on...since i think i was the ONLY one guest there, i don't think the viral warnings would shut down that amenity...
Grand Stays are always a good choice. Comfy and quiet.
Staff was super helpful and friendly and helped with our forgotten belongings.
Very friendly staff. Convenient location. Adequate breakfast fare.
Disappointed that the pool was not clean. Need to work on spa & pool cleaning
Extremely loud family in next room called front desk but loudness continued
The hot tub was not super hot which was a great thing because the jets are soo strong i was able to stay in it for a long time!! The room was very nice.. and i liked that it had a separate living space. This is great for an extented stay! Great location!!
Nice place. Near the mall. Parking area a bit small/crowded
Had a nice stay, though the heater in the room was a bit loud at night. No complaints otherwise!
Great hotel with nice amentities. I would definitely stay here again.
I had to fill out an entire page of questions at check in including "my reason for staying at the hotel" I just put n/a because it's really none of their business. They refused to give me my room key until I gave them a "better" reason. The general experience was fine after that but it felt like this hotel was being run by homeland security.
Oakwood Mall is a short stroll from GrandStay Residential Suites - Eau Claire, and other popular attractions like Florian Gardens are within a 10-minute drive. This 53-room hotel has an indoor pool, free in-room WiFi, and free self parking.
All 53 air-conditioned accommodations feature kitchens and space to spread out with dining areas and sitting areas. Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Sofa beds, coffee makers, and free newspapers are also standard.
At GrandStay Residential Suites - Eau Claire, guests enjoy an indoor pool, a fitness center, and a spa tub. If you drive, take advantage of free parking. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a meeting room, and express check-out.
Clean place, friendly staff, good stay.
It was well kept the hotel was very clean and the lobby was beautiful.
Thank you for your review. Your feedback is very important to us. We are glad you liked our hotel and enjoyed your stay. GrandStay Residential Suites Hotel Eau Claire is looking forward to your return visit. Leanne Director of Sales
Thank you for your review. We greatly appreciate your feedback. Grandstay Residential Suites Hotel is glad you enjoyed your stay with us and is looking forward to your next stay. Leanne Zais Director of Sales
Pleasant staff. Very clean place. Coffe creamer old and spoiled
Thank you for taking the time to rate your recent stay with us. We appreciate your feedback and your kind words. I am extremely sorry you state the coffee creamer was spoiled. I can't explain what may have happened, but I will check with our supplier as we get new product every other week. I sincerely apologize. We will hopefully see you again in the future. Thanks again for staying with us.
no i don't NEED to add more....NO full breakfast provided...which i had counted on...since i think i was the ONLY one guest there, i don't think the viral warnings would shut down that amenity...
I am sorry that you feel we should have continued to serve our breakfast, when everyone is doing everything possible to eliminate the spread of the Covid-19 virus. Yes, the viral warnings did require us to shut it down. It's the least we could do when the governor required closure of all restaurants. I'm sorry you feel it was an inconvenience. Also, there continues to be several guests in the hotel, although they are staying in their rooms, and there is very little contact with the lobby or the front desk. This may be why you didn't see other guests during your stay. Hopefully you will come back to stay with us again in the future when we are not under such strenuous times. Thank you for staying with us!
Grand Stays are always a good choice. Comfy and quiet.
Thank you for providing your rating on your recent stay at the GrandStay Suites in Eau Claire. We are proud to be part of the GrandStay family of hotels, as we all strive to provide our guests with the best service possible. We appreciate your business and look forward to seeing you again soon!
Staff was super helpful and friendly and helped with our forgotten belongings.
Thank you for sharing your experience while staying at the GrandStay in Eau Claire. It is our pleasure to return forgotten items. We appreciate your business and look forward to seeing you again soon!
Very friendly staff. Convenient location. Adequate breakfast fare.
Thank you for your review and mentioning our friendly staff. We appreciate it and look forward to your next stay!
Thank you for providing a great rating on your recent stay with GrandStay in Eau Claire, WI. We are pleased you had a great experience and look forward to your next stay.
Thank you for your review. We loved having you as our guest and as always appreciate your feedback. GrandStay Residential Suites Hotel is looking forward to when you travel brings you back to our area. Leanne Director of Sales