The property was decent, however the room was not vacuumed and I could tell that most things had not been wiped.
Great location, nice rooms, would stay there again.
Good value for the price. Staff is good and room is clean
It was very clean, and friendly. Bart / restaurant a little more "diner" like than say having a Chilis or something like that attached. Bar had small choices, but at least it was there, zero atmosphere. We went downtown for dinner and it was excellent.
I liked it had a small bar. The room was clean and fairly large
Check in process was easy. Staff very friendly. The room and beds were very comfortable. Close to dining and entertainment. Close to the Interstate.
There was a Loud sound along window all night. We were up all night because of this loud scratching/tapping sound.
Nice room. Smells of smoke though. Happy otherwise. Efficient check in.
Spacious clean rooms Nice pool with hot tub. Liked that there is a restaurant in the hotel. Definitely would stay again.
Stayed several times before, never disappointed. Room clean, bed comfortable but more pillow choices would be nice, found ones in room too hard
My bike club uses this hotel as our base for a two day bike ride around Eau Claire and Chippewa Falls. Excellent all around hotel. Close to 94 and the bike trail.
I witnessed 3 questionable incidents occur in hotel parking lot. Strong cigarette smoke odor on 1st floor. Strong paint odor on 2nd floor.
There was a huge party next to us. Not only did the hotel leave earplugs next to the bed (thanks!) the walls in our bedroom area muffled the noise to almost nothing! Nice staff. Same ol' breakfast. Nothing special there. It was convenient for where we needed to be.
A very nice clean hotel with an exceptional staff. Everything was well maintained and our stay was very pleasant. Would recommend to anyone.
We have stayed at this hotel many times over the years with our daughter in college here. She has since graduated and we are back to see her in laws. The room was a tub room but we didn't need a tub or use it. There were a few nice touches like ear plugs, the a/c is loud and the plugs worked great. There was also a little rubber duck in the bathroom that made us smile. The room was clean but old and they are dealing with a moisture problem in the room. The wall paper was obviously peeled at one time. The carpet is old and frayed but the biggest complaint was the room felt damp. Even the bed felt damp. It was a hot humid day but the a/c was on 68. The room also had a faint odor of cigarette smoke from days gone by. Overall a decent deal and we will stay here again. There was a small sign in the bathroom stating they are renovating so that's good to hear but we didn't see it yet.
Every time I entered the lobby, the front desk person was outside smoking. Right out front in the main entrance way. This just looked very tacky!! When I enter a building as such, I do not want to smell cigarette smoke. It smelled really bad. I am not exaggerating. If the manager allowed this, I am shocked. They should smoke in a area more appropriate then the main front entrance where customers are walking in and not leave the desk unattended. On check out day, I was just putting my bags on my shoulders and the front desk was calling me to make sure I was leaving the room. It was 1102 and check out time was at 1100am. It was a Tuesday and no car was in the parking lot except mine. Wow! I could see calling at 1130am or 1200 if I am not out but 1102? The bath tub area, I found other people's hairs. Really disgusting!!
The staff went above and beyond regular service and met every request and inquiry we had about our stay for Eaux Claires Festival. Hotel was very close to festival grounds and provided shuttles to the festival with additional fee (well worth it!) The only reason the room comfort did not receive five stars is due to AC only in one room for king suite, the rest of room was very warm.
The location of this hotel is amazing, right off 94. The staff was unfriendly and pretty unresponsive but everything else was great!
Located within a mile (2 km) of Marshfield Medical Center - Eau Claire, Best Western Plus Eau Claire Conference Center is within 2 miles (3 km) of University of Wisconsin-Eau Claire. This 85-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free buffet breakfast is served each morning from 6:30 AM to 9:30 AM. You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat.
All of Best Western Plus Eau Claire Conference Center's 85 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. 37-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other amenities include free weekday newspapers, free local calls, and safes. Housekeeping is available on request.
At Best Western Plus Eau Claire Conference Center, guests enjoy features like an indoor pool, a fitness center, and a spa tub. You can put free parking to good use if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a conference center, and a 24-hour business center.
The property was decent, however the room was not vacuumed and I could tell that most things had not been wiped.
Great location, nice rooms, would stay there again.
Thank you for taking your time to leave your valued input. We are very happy that you enjoyed our location, as well as our rooms, and hope to see again if you're in the Chippewa Valley!
Good value for the price. Staff is good and room is clean
Thank you for leaving us such an awesome review! We appreciate your feedback and hope to host you again if you're in the Chippewa Valley!
It was very clean, and friendly. Bart / restaurant a little more "diner" like than say having a Chilis or something like that attached. Bar had small choices, but at least it was there, zero atmosphere. We went downtown for dinner and it was excellent.
Thank you for taking the time to leave us a review! We are very lucky to have our small pub on site for those that do not feel like going out to eat dinner. We hope to see you again in the future!
Thanks for leaving us a rating! We appreciate your feedback. Have a great week!
I liked it had a small bar. The room was clean and fairly large
Thank you for taking the time to review your stay with us. I am please to hear you had an enjoyable experience and hope you will visit us again the next time you are in the Chippewa Valley. Have a fantastic weekend!
Thank you for taking the time to review our property! We hope you have a great summer and hope to see you again!
Check in process was easy. Staff very friendly. The room and beds were very comfortable. Close to dining and entertainment. Close to the Interstate.
Dear Charlene, Thank you for taking the time to review your stay with us. I am happy you found everything satisfactory! We have an amazing staff that works hard to make sure everything is just the way you deserve it to be. I hope you will stay with us again the next time you visit the Chippewa Valley. Happy Thanksgiving!
There was a Loud sound along window all night. We were up all night because of this loud scratching/tapping sound.
I apologize that we were unable to exceed your expectations during your stay. I have passed your comments on to our Maintenance Department and have them checking the outside of the property to see what may have caused a noise like your described. I hope you will stay with us again and give us a chance to extend to you the type of comfort you deserve.
Nice room. Smells of smoke though. Happy otherwise. Efficient check in.
Thank you for your valued input following your recent stay. We have addressed your comments with the appropriate departments and we hope you will give us another chance in the future to provide you with a superior experience!