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Best Western Plus Eau Claire Conference Center

2.5 out of 5.0

Recent guest reviews

I witnessed 3 questionable incidents occur in hotel parking lot. Strong cigarette smoke odor on 1st floor. Strong paint odor on 2nd floor.

There was a huge party next to us. Not only did the hotel leave earplugs next to the bed (thanks!) the walls in our bedroom area muffled the noise to almost nothing! Nice staff. Same ol' breakfast. Nothing special there. It was convenient for where we needed to be.

A very nice clean hotel with an exceptional staff. Everything was well maintained and our stay was very pleasant. Would recommend to anyone.

We have stayed at this hotel many times over the years with our daughter in college here. She has since graduated and we are back to see her in laws. The room was a tub room but we didn't need a tub or use it. There were a few nice touches like ear plugs, the a/c is loud and the plugs worked great. There was also a little rubber duck in the bathroom that made us smile. The room was clean but old and they are dealing with a moisture problem in the room. The wall paper was obviously peeled at one time. The carpet is old and frayed but the biggest complaint was the room felt damp. Even the bed felt damp. It was a hot humid day but the a/c was on 68. The room also had a faint odor of cigarette smoke from days gone by. Overall a decent deal and we will stay here again. There was a small sign in the bathroom stating they are renovating so that's good to hear but we didn't see it yet.

Every time I entered the lobby, the front desk person was outside smoking. Right out front in the main entrance way. This just looked very tacky!! When I enter a building as such, I do not want to smell cigarette smoke. It smelled really bad. I am not exaggerating. If the manager allowed this, I am shocked. They should smoke in a area more appropriate then the main front entrance where customers are walking in and not leave the desk unattended. On check out day, I was just putting my bags on my shoulders and the front desk was calling me to make sure I was leaving the room. It was 1102 and check out time was at 1100am. It was a Tuesday and no car was in the parking lot except mine. Wow! I could see calling at 1130am or 1200 if I am not out but 1102? The bath tub area, I found other people's hairs. Really disgusting!!

The staff went above and beyond regular service and met every request and inquiry we had about our stay for Eaux Claires Festival. Hotel was very close to festival grounds and provided shuttles to the festival with additional fee (well worth it!) The only reason the room comfort did not receive five stars is due to AC only in one room for king suite, the rest of room was very warm.

The location of this hotel is amazing, right off 94. The staff was unfriendly and pretty unresponsive but everything else was great!

Staff was friendly and facility was clean. Rooms were comfortable.

This hotel was a stopping point to a friends in the North Woods of Wi. Very good hotel the service changed my opinion of Best Western Hotels.

The staff of this hotel was very knowledgeable of the area and giving driving instructions to different sites. They also went out of their way to get a door lock problem resolved.

The staff were great. They were very knowledgeable of the area and how to get to locations.

Two problems: the room cards were not working very well and we had to run down to first floor to get them activated three different times. Breakfast selection and seating were fair. Many people were standing to eat as there were not enough tables to sit at.

Spacious, comfortable room with all the amenities, roomy bathroom, nice TV, micro., fridge. Right off the freeway, but off of it enough to not have freeway noise at night.

Have stayed at this wonderful facility many times. It is like a home away from home. Great staff, beautiful suites at great prices, Modern, clean and a wonderful breakfast...

The pillows were very hard and difficult to sleep on. The food was very minimal and average at best.

Arriving at the hotel after a long day of flying, the young man at the front desk was kind enough to upgrade my room to a ground floor room without charging me to upgrade. The breakfast was good. Easy to get to local restaurants and shopping. Very quiet at night so you could get a good night sleep. I would recommend this hotel to my family and friends.

Friendly and competent staff, very clean, well-appointed rooms, good place to stay

I came to this hotel for my birthday weekend and it was a absolute blast, they have a great pool and each room was fabulous. I felt like I was at home and all the staff was very nice to me and my friends. Only complaint is that the game room really isn't that great and only 2 games work so I was dissapointed in that but overall I had a great stay and the morning breakfeast was amazing!

Very nice experience at this hotel. Booked to capacity but still friendly, helpful staff and quiet night.

We visited Eau Claire and Chippewa Falls. The hotel was very nice. Good shower, clean room and an extra sheet on top of the blanket which I really liked. Hotel blankets make me nervous since they see many clients before being washed. The breakfast was ok.

3340 Mondovi Road Eau Claire WI

Hotel highlights

  • Free breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Bar/lounge

Located within 2 miles (3 km) of University of Wisconsin-Eau Claire, Best Western Plus Eau Claire Conference Center is within 3 miles (5 km) of Carson Park. This 85-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi. Also close to this Eau Claire hotel are Chippewa Valley Museum and Waldemer Ager House.


Dining

Free breakfast is included with your stay. At the end of the day, the bar/lounge is a great place to grab a drink.


Rooms

Best Western Plus Eau Claire Conference Center's 85 recently renovated rooms provide microwaves, refrigerators, and coffee makers. Guests can expect 37-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Free weekday newspapers, free local calls, and ironing boards are also available.


Property features

At Best Western Plus Eau Claire Conference Center, guests enjoy an indoor pool, a fitness center, and a spa tub. A stay here includes free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a conference center, and a 24-hour business center.

Room options

Standard Room, 1 King Bed with Sofabed, Accessible, Bathtub

King 1 | Sleeps 4

Standard Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 2

Standard Room, 1 King Bed with Sofabed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 4

Standard Room, 2 Queen Beds, Accessible, Bathtub

Queen 2 | Sleeps 4

Guest reviews for Best Western Plus Eau Claire Conference Center

Everyone (3) Couples (6) Business (3) Family (11) Other (2) Friends (1)
3

room for improvement

Everyone

I witnessed 3 questionable incidents occur in hotel parking lot. Strong cigarette smoke odor on 1st floor. Strong paint odor on 2nd floor.

By , from New Berlin, WI on Mar 28, 2017

4

decent hotel - surprisingly quiet walls

Everyone

There was a huge party next to us. Not only did the hotel leave earplugs next to the bed (thanks!) the walls in our bedroom area muffled the noise to almost nothing! Nice staff. Same ol' breakfast. Nothing special there. It was convenient for where we needed to be.

By , from Marquette, MI on Feb 13, 2017

4
Everyone

A very nice clean hotel with an exceptional staff. Everything was well maintained and our stay was very pleasant. Would recommend to anyone.

By on Jul 17, 2016

4

overnight stay

Couples

We have stayed at this hotel many times over the years with our daughter in college here. She has since graduated and we are back to see her in laws. The room was a tub room but we didn't need a tub or use it. There were a few nice touches like ear plugs, the a/c is loud and the plugs worked great. There was also a little rubber duck in the bathroom that made us smile. The room was clean but old and they are dealing with a moisture problem in the room. The wall paper was obviously peeled at one time. The carpet is old and frayed but the biggest complaint was the room felt damp. Even the bed felt damp. It was a hot humid day but the a/c was on 68. The room also had a faint odor of cigarette smoke from days gone by. Overall a decent deal and we will stay here again. There was a small sign in the bathroom stating they are renovating so that's good to hear but we didn't see it yet.

By on Sep 8, 2015

2

i would never stay there again!

Singles

Every time I entered the lobby, the front desk person was outside smoking. Right out front in the main entrance way. This just looked very tacky!! When I enter a building as such, I do not want to smell cigarette smoke. It smelled really bad. I am not exaggerating. If the manager allowed this, I am shocked. They should smoke in a area more appropriate then the main front entrance where customers are walking in and not leave the desk unattended. On check out day, I was just putting my bags on my shoulders and the front desk was calling me to make sure I was leaving the room. It was 1102 and check out time was at 1100am. It was a Tuesday and no car was in the parking lot except mine. Wow! I could see calling at 1130am or 1200 if I am not out but 1102? The bath tub area, I found other people's hairs. Really disgusting!!

By on Sep 4, 2015

5

music festival location

Couples

The staff went above and beyond regular service and met every request and inquiry we had about our stay for Eaux Claires Festival. Hotel was very close to festival grounds and provided shuttles to the festival with additional fee (well worth it!) The only reason the room comfort did not receive five stars is due to AC only in one room for king suite, the rest of room was very warm.

By on Jul 21, 2015

4

very nice

Families

The location of this hotel is amazing, right off 94. The staff was unfriendly and pretty unresponsive but everything else was great!

By on Feb 3, 2015

4

nice stay

Families

Staff was friendly and facility was clean. Rooms were comfortable.

By on Oct 22, 2014

5

on the way to the north woods

Couples

This hotel was a stopping point to a friends in the North Woods of Wi. Very good hotel the service changed my opinion of Best Western Hotels.

By on Jul 31, 2014

4

great staff

Families

The staff of this hotel was very knowledgeable of the area and giving driving instructions to different sites. They also went out of their way to get a door lock problem resolved.

By on Jun 14, 2014