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Hotel Metropole

5.0 out of 5.0

Recent guest reviews

We arrived by water taxi which was a unique experience. Hotel staff very friendly and the hotel itself is in a great location with a beautiful outside space where you breakfast if you want to. Another hidden garden behind was great for relaxing in.

Situated on a side canal, this richly decorated hotel is in the perfect location for all the main sights. We stayed in room 207 which was lovely and had a small balcony overlooking the side canal. The general decor is certainly unusual and probably not to everyone’s taste but is full of Venetian history. The breakfast was beautifully presented and the staff throughout the hotel could not have been more courteous or helpful. A perfect stay!

Fantastic hotel in great location with great staff we loved it. Hidden garden was a complete bonus to relax and unwind in away from all the tourists couldnt fault the hotel. Room was beautiful. It was my wifes birthday and we were upgraded and given processco on the house

We had been planning on going to Harry's Bar for the cocktail experience in Venice but were put off by the reviews, so on a whim decided to go to the Metropole instead. The bar area is gorgeous, all dark woods and rich red velvets, and good quality heavy fixtures and fittings. Hubby had a whisky based cocktail (something Rye I think it was called) and I had a Vivaldi. Both cocktails were lovely, served in quality heavy glassware. The waiter also fetched nibbles out to the table, initially a plate of olives, nuts and crisps, and then later some warm mini cheese and ham toasties. We enjoyed the cocktails so much we decided we'd stay and have some champagne too (well, you can't take it with you!), so had a glass of champers each too. Waiting staff were first class and friendly without being overbearing. Total bill came to around €60 including tip which we thought was great value - yes it wasn't cheap but the whole experience was great, setting really nice and we spent over an hour here and could easily have spent longer but we had a dinner reservation further down the Grand Canal. A great experience.

This hotel would be a 3/5 if it was in Rome or Florence but there are such slim pickings in Venice, that this place actually stands out. Service is great, rooms are not. Awful wallpaper, outdated carpets and eerie wall art line the halls and rooms of this place. The front desk crew is amazing, friendly and eager to help. The manager even sent us a bottle of champagne for our honeymoon stay! Restaurant is fantastic, exceptional service with a really good breakfast. Gluten free bread served warm and fresh. The restaurant is clean and classy and modern set in a little outdoor garden area. Huge contrast to the main hotel area that is dark has lots of velvet and low hanging curtains. The room key is attached to a very heavy decorative key chain and they ask you to turn it in whenever you leave your room. At $400 a night (excluding breakfast) I doubt I will be back. It’s a good one-&-done in my opinion

We stayed at the Metropole Hotel to celebrate a big birthday, the whole experience was truly outstanding from check in to departure. I can't praise the staff enough, they were all so attentive, helpful and pleasant in every way. We ate in the Michelin star restaurant, the food was exquisite and the service was wonderful. The Hotel is in a great location for everything you want to see in Venice .

We stayed here for our 30th anniversary and the hotel staff are all very welcoming and helpful. The hotel is quite eclectic and dark but that all adds to the ambience, our room wouldn’t have looked out of place on the palace of Versailles and was very fitting for Venice. We also dined at the Met, their Mitchellin star restaurant which was excellent. One small issued was that they hadn’t asked about allergies and brought out a dish my husband was allergic to but it was replaced with no fuss at all within minutes. A lovely hotel.

The Metropole is a very good 5 star hotel with a Gothic theme. It is a small, traditional hotel. There are only four floors. It has the big plus for location. The San Zaccaria Vaporetto stop is right outside the hotel. It is one of four water bus bays. The Vaporetto we took from the airport, you just need to go over two bridges and you are at the hotel. More importantly you are just a few minutes walk away from St Mark's Square. Just walk out of the hotel and turn right. No small side streets to navigate. Check in was quick. The staff were friendly, always greeting you by name when you entered or left the hotel. The rooms may not be suitable for everyone because of its dark Gothic theming. The hallways are decorated with artefacts such as fans or crucifixes etc. Our room had a double bed, it could be a bit firm for some people. We were surprised with that it had one UK style plug which was very useful. There was a LCD television with some UK news channels. There was a small fridge which was the mini bar, a small safe. The hotels provides you with a gown, slippers, even an umbrella in case it rains. No kettle for tea or coffee, so you might have to bring a travel kettle. No free bottles of water though. There is a Coop supermarket in Garibaldi Street, 10 minutes walk away. 1 Litre of bottled water, 25 cents. Get it in a takeaway expect to pay 3 Euros. The bathroom had a bidet, a shower/tub combination. There was branded toiletries by Gilchrist & Soames. They are a company that provides toiletries to higher end hotels. We had buffet breakfast included with our room rate. A big plus. The breakfast room was never that busy as most guests did not have it included and is rather expensive on its own. After staying at a hotel in Italy last year, I was prepared to have a breakfast with lot of sweet stuff. Cakes, biscuits, even sweetened juices. This was a lot better, there were cakes, biscuits etc but the croissants were very nice and there were also chocolate filled croissants and pastries. There were also fresh fruit, sausages, bacons scrambled eggs. You can have coffees such as Latte Macchiatos and cappuccinos. No eggs to order though, those are extras. The hotel has a small bar, we went there for some complimentary drinks. It even has a Michelin starred restaurant. It is not cheap nor that busy when we were there. As we stayed off peak in March, we got this hotel at a relatively low rate with breakfast. It might not be a 5 star hotel in the league of Gritti Palace. It was excellent value for money, the staff were very friendly. You have to interact with them as they still have the old fashioned keys which you leave behind each time you exit the hotel. The hotel itself has a bit of history, it is quirky with its eclectic collections and paintings. Check out some side streets and you might even find some reasonably priced places to eat.

We thoroughly enjoyed our stay at the Metropole Hotel. The dwelling is remarkable filled with interesting artifacts and collections. The staff is beyond excellent and you cannot beat the location. I highly recommend the Metropole Hotel as your place to stay while in Venice.

Stayed here for four nights in a Junior suite. Cannot fault the place - perfect location, stunning room, wonderful staff and an overall feel of calm luxury. An absolute pleasure to return here at the end of a busy day sightseeing.

Riva Degli Schiavoni 4149 Venice VE

Hotel highlights

  • Walking distance to Bridge of Sighs and St. Mark's Basilica
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour business center

Located in Castello, Hotel Metropole is within a 5-minute walk of Bridge of Sighs and within 15 minutes of other popular attractions like St. Mark's Basilica. This 5-star hotel has 67 rooms and welcomes guests with a restaurant, free in-room WiFi, and a 24-hour business center. Rialto Bridge and Doge's Palace are a short walk from the hotel, which is in the historical district.


Sit down for a leisurely bite to eat at the onsite fine-dining restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a buffet breakfast is available for a fee.


All 67 recently renovated rooms feature minibars, safes, and phones. Guests can expect free WiFi and satellite TV. Bathrooms offer hair dryers, designer toiletries, bathrobes, and slippers. In-room massages are available, and rooms also include desks.

Property features

Guests of Hotel Metropole enjoy access to free WiFi in public areas, a meeting room, and a 24-hour business center. For transportation, you can make use of an airport shuttle (available 24 hours) for EUR 235 per vehicle one way, as well as an airport shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include coffee/tea in a common area, a computer station, and laundry facilities.

Reviews from Trip Advisor

Trip Advisor aggregated rating

85.0% of guests recommend this hotel

Total of 1343 reviews