Skip to main content
Beginning of main content

Hotel Metropole

5.0 out of 5.0

Recent guest reviews

The hotel is situated in a perfect area, close to St Marks Square, but also close to the less expensive restaurants/bars etc if you walk the other way. The service is fantastic and the receptionists etc cannot do enough for you. We stayed in one of the junior suites and it was beautiful. Really rustic Italian, four poster bed, beautiful bathroom. The minibar is quite expensive so be careful with that, but then what isn't in Venice! One thing to remember is the tax they charge when you check out - don't leave yourself with not enough money! I am glad I stayed here - if we visited Venice again I would stay here again definitely.

Having stayed at various hotels in Venice and at the Danieli most recently, upon recommendations of friends, we decided to try this hotel. We were still close to San Marco, had a quiet room on a side canal with a slice of a view south over the major walkway and bridge towards San Marco. The room was lovely, and though medium-small in size, perfectly pleasant and comfortable for sleeping and resting. The bathroom was relatively small and there was no place to place one's toiletries, so they had to stay in a drawer by the closet until needed. ( A little smart table to rest a few items on the bathroom would make some sense). The rooms were quiet, turn down service was lovely as expected. The concierge and staff were pleasant and professional. If you want a lovely 5 star experience within close range of San Marco and without necessarily being over priced, I would stay here. You can also enjoy the lovely starred Met Restaurant, which we did, and which is reviewed separately. 2 small caveats, the porter was excellent about bringing our bags down, but when the taxi arrived to take us to the airport, I had to lift them as I couldn't get anyone's attention. Upon arrival at the airport my nephew realized he had left his jacket behind, and the hotel offered to send it on. After a few email communications, we are still waiting for a reply from the concierge about how and when they are sending it. Hopefully this is an oversight and we will be hearing soon. Wifi is weak, and though we were just over the front desk on the 1st floor, we often had no connection. This wasn't a terrible concern for us, as we were happy to not be "connected" in this magical city, and had a personal hot spot to do so if needed.

Exploring this hotel is a must. They have a collection on show of....... corkscrews!!! Every room is magnificent. Try the cocktail in the bar. The nibbles are amazing. The room we stayed in was fantastic. We arrived by water taxi into this hotel. Didn't want to leave.

Wanted something central and with charm. Excellent location and room was lovely with a balcony view. Staff were very helpful and friendly. Hotel organises a trip to Murano where they make glass. Trip across to the Island is free. Room was good although they should provide complementary water for the first night and they had no kettle in the room. We didn't have breakfast as it was far too expensive at €35 per person. We hopped along to a neighbouring hotel and had a great breakfast (husband needed gluten free) and that was far cheaper. Shop around as menus are displayed. I would recommend the hotel but before I forget wifi is not great in the room although if your lucky you get some for a bit in the lounge area downstairs.

A wonderful hotel with a ton of character. Located next to St Marks Basilica and the Ducal Palace! The staff were all very friendly and helpful! I definitely recommend for a couples stay, although the baroque decor may not suit young children.

We stayed here for four nights in July 2017. We returned following our first visit four years previously. The hotel remains as beautiful as ever and the staff are as ever attentive and on the whole I am happy that we returned. However, a couple of points disappointed us. I had paid for breakfast as part of our stay and I requested toast each morning which only arrived on two of the four occasions, and on the other I waited interminably. On our last evening we were looking forward to having a few drinks in the lovely gardens only to find them out of bounds due to a private (noisy) function that we were unaware of. Surely they could have informed customers of this beforehand? Lastly, there is now a huge carbuncle outside the front doors of the hotel on the steps of the bridge. It is a man made scaffolding type structure that is now in place on all the main bridges on the front overlooking the lagoon to enable wheelchair access.

This hotel is situated next to San Marco sq and is easy to commute to on the vaperetto. The bedrooms were nice however, some of the fixtures and fittings need to be repaired. The staff were friendly and the staff spoke several languages which helped all nationalities with their check in or requests.

Is a great hotel and the staff are wonderful - couldn't do enough for us - excellent. Very well situated to explore. Only downside is the price of the food and drink at the hotel - very over priced eg €25 for a burger

I stayed 5 days in Metropole hotel in Venice. I stayed in a very nice room. The staff in the hotel are very friendly and very efficient.The location of the hotel is great, 2 minutes walk from the vaporetto station. We did not eat in the Michelin star restaurant because it is very expensive restaurant (150 euro for a person). The hotel is expensive but I recommend this hotel and in my point of view when I compare this hotel to others, it is one of the best hotels in venice.

Old fashioned hotel centrally located near st marks and looking out over the lagoon. Helpful friendly staff, excellent buffet breakfast included but slightly disappointing rooms. Drinks in the bar expensive. Receptionists were excellent particularly with recommendations and reconfirming reservations etc

Riva Degli Schiavoni 4149 Venice VE

Hotel highlights

  • Walking distance to Bridge of Sighs and St. Mark's Basilica
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Concierge services

Located in Castello, Hotel Metropole is within a 5-minute walk of Bridge of Sighs and within 15 minutes of other popular attractions like St. Mark's Basilica. This 67-room, 5-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi. Rialto Bridge and Doge's Palace are a short walk from the hotel, which is in the historical district.


Sit down for a leisurely bite to eat at the onsite fine-dining restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Start your day off with buffet breakfast, available for a fee.


All 67 recently renovated rooms feature minibars, safes, and phones. Guests can expect free WiFi and satellite TV. Bathrooms offer hair dryers, designer toiletries, bathrobes, and slippers. In-room massages are available, and rooms also include desks.

Property features

Guests of Hotel Metropole enjoy access to free WiFi in public areas, a meeting room, and coffee in a common area. For transportation, you can make use of an airport shuttle, as well as an area shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a computer station, laundry facilities, and a garden.

Room options

Deluxe Double or Twin Room

Full 1 | Twin 2 | Sleeps 2

Junior Suite

Full 1 | Twin 2 | Sleeps 2


Full 1 | Sleeps 2

Exclusive Suite, Canal View

Full 1 | Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

85% of guests recommend this hotel

Total of 1236 reviews