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Recent guest reviews

The view from our room was great and the dinning area had an amazing view of the canal. The best Moscow Mule I have ever had was made by Semir. If you go there give the Bismarck Pizza a go because it was delicious.

The air conditioning wasn't working and after 1 night of the heat we decided to check out early. Was told the first night and second day that they were coming tomorrow to fix it. Nothing like getting lied to. The staff was really rude about and refused to refund the unused night stays. Booked a different hotel for rest of trip and it was wonderful. Stay away from the CHC Continental.

Hotel is clean and conveniently located 5 mins walking distance to train & ferry stations, 10 mins to bus station. Room is decent, layout / arrangement a bit odd, not much amenities other than restaurant & bar

We absolutely loved our stay in our suite (room 500); what amazing views with two balconies overlooking the canal. The staff was wonderful and cappuccinos at breakfast were to die for.

Hotel is a short walk from the train station. Room is adequately sized and modern, and offered bathrobes and slippers. Bathroom was inappropriately designed, with the sink within hands reach while sitting on the toilet, and a small shower. Drinks in the fridge available, however unsure if free. Upon check out, did encounter a hiccup with the front desk when a note wasn’t written in our reservation that we paid our dues when we checked in, and demanded we pay again. Issue was resolved but delayed our arrival to our train.

It was noisy! My room faced N alley and people were bringing things up / down on carts, dogs were barking. Not ideal. Small room.

Breakfast was quite nice with a variety of hot and cold options. They have some outdoor seating overlooking the grand canal, but beware of the pigeons. The bed was comfortable. For the price paid, the rooms need some renovating. The paint on the wall was scuffed in many places and the floors felt sticky. We had two windows, but no view (just the side of another building about 3 meters away). Upon checkout, I was advised that bags will go in a secured area. I watched them take them into the room before we left for sightseeing. When we went back to the hotel a few hours later, the bags were sitting next to the lobby. Supposedly they are ALWAYS watched. I doubt that as I often saw them not paying attention to them while checking someone in or while on the phone. I wouldn’t trust this method at all, but especially in a high traffic area.

This property was close to everything, clean and had most things one would need for a stay. check in and out was efficient and easy. Language barrier was a small problem. Customer service is slow to respond. I asked for toiletries because they forgot to replenish my supplies for 2 days. I was told they would send it right up. Never received it by the next day checkout. Otherwise very good property. elevators a plus.

Lista di Spagna Venice VE

Hotel highlights

  • Walking distance to Grand Canal and Piazzale Roma
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Concierge services

Located in Cannaregio, CHC Continental, BW Premier Collection is adjacent to Grand Canal and within a 10-minute walk of other popular attractions like Piazzale Roma. This 93-room, 4-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. Buffet breakfast is offered for a fee each morning from 7:30 AM to 10:00 AM.


Rooms

Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, free toiletries, and bidets. Other amenities include minibars, coffee makers, and safes.


Property features

A local mainstay since 1460, CHC Continental, BW Premier Collection offers free WiFi in public areas, express check-in, and express check-out. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include free newspapers, a terrace, and laundry facilities.

Room options

Executive Room, Multiple Beds

2 King Beds | Sleeps 4

Executive Room, 1 King Bed

1 King Bed | Sleeps 2

Standard Room, 1 Double Bed

1 Double Bed | Sleeps 2

Superior Room, 1 Queen Bed, Canal View

1 Queen Bed | Sleeps 2

Guest reviews for CHC Continental, BW Premier Collection

Everyone (3) Couples (4) Family (4)
5
Family

The view from our room was great and the dinning area had an amazing view of the canal. The best Moscow Mule I have ever had was made by Semir. If you go there give the Bismarck Pizza a go because it was delicious.

By on Jul 20, 2022

1
Partner Couples

The air conditioning wasn't working and after 1 night of the heat we decided to check out early. Was told the first night and second day that they were coming tomorrow to fix it. Nothing like getting lied to. The staff was really rude about and refused to refund the unused night stays. Booked a different hotel for rest of trip and it was wonderful. Stay away from the CHC Continental.

By on Jun 20, 2022

3
Family

Hotel is clean and conveniently located 5 mins walking distance to train & ferry stations, 10 mins to bus station. Room is decent, layout / arrangement a bit odd, not much amenities other than restaurant & bar

By on Jun 18, 2022

5
Family with small children

We absolutely loved our stay in our suite (room 500); what amazing views with two balconies overlooking the canal. The staff was wonderful and cappuccinos at breakfast were to die for.

By on Apr 15, 2022

4
Family Partner Couples

Hotel is a short walk from the train station. Room is adequately sized and modern, and offered bathrobes and slippers. Bathroom was inappropriately designed, with the sink within hands reach while sitting on the toilet, and a small shower. Drinks in the fridge available, however unsure if free. Upon check out, did encounter a hiccup with the front desk when a note wasn’t written in our reservation that we paid our dues when we checked in, and demanded we pay again. Issue was resolved but delayed our arrival to our train.

By , from Hollywood on Dec 22, 2021

3
Family

It was noisy! My room faced N alley and people were bringing things up / down on carts, dogs were barking. Not ideal. Small room.

By on Sep 4, 2021

3
Partner Couples

Breakfast was quite nice with a variety of hot and cold options. They have some outdoor seating overlooking the grand canal, but beware of the pigeons. The bed was comfortable. For the price paid, the rooms need some renovating. The paint on the wall was scuffed in many places and the floors felt sticky. We had two windows, but no view (just the side of another building about 3 meters away). Upon checkout, I was advised that bags will go in a secured area. I watched them take them into the room before we left for sightseeing. When we went back to the hotel a few hours later, the bags were sitting next to the lobby. Supposedly they are ALWAYS watched. I doubt that as I often saw them not paying attention to them while checking someone in or while on the phone. I wouldn’t trust this method at all, but especially in a high traffic area.

By , from Switzerland on Oct 6, 2019

5
Everyone

By on Sep 14, 2019

5
Partner Couples

This property was close to everything, clean and had most things one would need for a stay. check in and out was efficient and easy. Language barrier was a small problem. Customer service is slow to respond. I asked for toiletries because they forgot to replenish my supplies for 2 days. I was told they would send it right up. Never received it by the next day checkout. Otherwise very good property. elevators a plus.

By on Sep 2, 2019

5
Everyone

By on Aug 30, 2019

CHC Continental, BW Premier Collection

Lista di Spagna, Venice, VE 30121
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