Good communication for check in process. Local fees paid via hyperlink sent via WhatsApp. Instructions were clear. We located the room easily. The room itself, a 2 bedroom suite was comfortable. Good heating during the cold winter in November 2022. The kitchen had a dishwasher, laundry machine, pots and pans. Very convenient. The master bedroom had a working TV which was great for watching the world cup games. I am giving this establishment an overall low rating due to the dirty state in which we received the room. The main bedroom had bugs smashed on the walls and floors were dirty all over the apartment. A short walk barefoot on the apartment proved to be a serious mistake. It looked as if this room received a very superficial clean job prior to our arrival. Thankfully linens and towels were clean. We were provided a very small amount of toiletries which required a visit to the supermarket nearby on the same road. What broke the camel's back (or my back I should say) was the master bedroom matteess which was too soft and indented. One rents a room for the main purpose of sleeping and unfortunately I was not able to do so comfortably. The mattress appeared to be two twin beds put together to make one bigger bed. I tried sleeping on both twin mattresses and they were just awful. These challenges were reported promptly and subsequently ignored. I could live with the dirty floors and walls... But not being able to sleep comfortably is not acceptable.
Great location close to everything! Enrico was so nice at Check-in!!
Located in Venice City Center, Casa delle Ortensie is a leisurely stroll from popular sights such as Rialto Bridge and St. Mark's Square. Each of the 4 rooms at this apartment building includes a kitchen, a refrigerator, and a microwave.
Each apartment is heated and features a kitchen with a refrigerator, a microwave, and a stovetop. A flat-screen TV comes with digital channels, and guests can stay connected with free WiFi. Each apartment also includes a desk. Limited housekeeping is available.
Guests of Casa delle Ortensie have access to free WiFi in public areas. Friendly staff can provide tour or ticket assistance, and also offer advice about sightseeing.
Good communication for check in process. Local fees paid via hyperlink sent via WhatsApp. Instructions were clear. We located the room easily. The room itself, a 2 bedroom suite was comfortable. Good heating during the cold winter in November 2022. The kitchen had a dishwasher, laundry machine, pots and pans. Very convenient. The master bedroom had a working TV which was great for watching the world cup games. I am giving this establishment an overall low rating due to the dirty state in which we received the room. The main bedroom had bugs smashed on the walls and floors were dirty all over the apartment. A short walk barefoot on the apartment proved to be a serious mistake. It looked as if this room received a very superficial clean job prior to our arrival. Thankfully linens and towels were clean. We were provided a very small amount of toiletries which required a visit to the supermarket nearby on the same road. What broke the camel's back (or my back I should say) was the master bedroom matteess which was too soft and indented. One rents a room for the main purpose of sleeping and unfortunately I was not able to do so comfortably. The mattress appeared to be two twin beds put together to make one bigger bed. I tried sleeping on both twin mattresses and they were just awful. These challenges were reported promptly and subsequently ignored. I could live with the dirty floors and walls... But not being able to sleep comfortably is not acceptable.
Great location close to everything! Enrico was so nice at Check-in!!
