Very disappointed in the customer service and treatment we received our stay here. Do not recommend to book here if you are planning to stay the night for a special event, celebrating anything, or wanting to converse with friends.
Received 4 noise complaints in the span of 5-10 minutes for talking with friends in the front lounge area of the hotel room with very thin walls. Very rude customer service attendant, it seemed to be racially discriminating, threatening to kick us out of our room, as well as another multicultural group staying at the hotel, in order to please a Caucasian gentleman complaining about 7 people staying at the hotel at 7pm.
As well, do not use their sofa beds. They were stained and dirty sheets inside.
Probably recommend the hotel for flight attendants who need sleep during the day as per the manager’s rationale for our justified treatment.