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Burrstone Inn, an Ascend Collection Hotel

Property class: 3

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Photo gallery for Burrstone Inn, an Ascend Collection Hotel

A bar area with a long counter, multiple stools, and a well-stocked liquor shelf.
A compact hotel room with a sofa, a small table, a kitchenette, and a door leading to the bathroom.
A hotel bathroom with a bed, a sink, a mirror, and a patterned floor.
A spacious lobby with multiple seating areas, including sofas and armchairs, a flat-screen TV mounted on the wall, and a large window providing natural light.
A banquet hall with a table set for a formal event, draped with white fabric, and a carpeted floor.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
1777 Burrstone Rd, Utica, NY, 13413
  • Place, Utica College
    ‪8 min walk‬
  • Place, Charles A Gaetano Stadium
    ‪18 min walk‬
  • Place, Stanley Theater
    ‪9 min drive‬
  • Airport, Rome, NY (RME-Griffiss Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk with a TV, a seating area with chairs, a brick wall, and a framed picture on the wall.

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(73 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a bed, a sofa, a desk, and a television.

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(28 reviews)
  • 312 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a TV, a desk, a chair, and a brick wall with a framed picture.

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

A hotel room with a brick wall, a bed, a sofa, a nightstand, a table, and a picture on the wall.

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

7.8 out of 10
Good
(9 reviews)
  • 312 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a brick wall, a wooden headboard, a desk, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(48 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

A hotel room with a large bed, a desk with a TV, a couch, and a brick accent wall.

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 312 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

DOUBLE TWO QUEEN BEDS

  • Sleeps 4

View all photos for 2 Queen Beds, Nonsmoking

A hotel room with two beds, a desk, a TV, and a brick accent wall.

2 Queen Beds, Nonsmoking

  • 301 sq ft
  • Sleeps 2
  • 2 Queen Beds

DOUBLE Accessible KING SIZE BED

  • Sleeps 4

About the neighborhood

Utica

Within a short walk of Utica College, Burrstone Inn, an Ascend Collection Hotel is within a mile (2 km) of Charles A Gaetano Stadium. This 100-room, 3-star hotel has a 24-hour gym along with free in-room WiFi and free self parking.

What's nearby

  • Utica College - 8 min walk - 0.5 miles
  • Charles A Gaetano Stadium - 18 min walk - 1.0 mile
  • Utica Memorial Auditorium - 8 min drive - 3.6 miles
  • Stanley Theater - 9 min drive - 3.6 miles
  • Turning Stone Casino - 27 min drive - 23.2 miles

Getting around

  • Utica Station - 14 min drive
  • Hancock Intl. Airport (SYR) - 61 min drive

Restaurants

  • ‪7 Brew Coffee - ‬3 min drive
  • ‪Dunkin' - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Dunkin' - ‬10 min walk
  • ‪Chipotle Mexican Grill - ‬3 min drive

About this property

Burrstone Inn, an Ascend Collection Hotel

At Burrstone Inn, an Ascend Collection Hotel, guests have access to a 24-hour gym, free WiFi in public areas, and a hot tub. If you decide to drive, there's free parking. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include refrigerators, microwaves, and coffee makers. Weekly housekeeping is available.
A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Beer Garden

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Heated pool
  • Hot tub
  • Outdoor pool (guest access)
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • 3,792 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • In-room roll-in shower
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per night, plus a one-time cleaning fee of USD 50
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25 per pet, per night plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-in fee
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Holiday Inn Utica
Holiday Inn Utica Hotel
Holiday Inn Utica Hotel New Hartford
Holiday Inn Utica New Hartford
Utica Holiday Inn
New Hartford Holiday Inn
Holiday Inn New Hartford Hotel New Hartford
Holiday Inn Utica
Burrstone Inn, Ascend Hotel Collection Hotel
Burrstone Inn, Ascend Hotel Collection New Hartford
Burrstone Inn, Ascend Hotel Collection Hotel New Hartford

Frequently asked questions

Is free cancellation available at Burrstone Inn, an Ascend Collection Hotel?

Burrstone Inn, an Ascend Collection Hotel offers free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Burrstone Inn, an Ascend Collection Hotel?

As of Sep 24, 2026, prices found for a 1-night stay for 2 adults at Burrstone Inn, an Ascend Collection Hotel on Oct 25, 2026 start from $117, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Burrstone Inn, an Ascend Collection Hotel?

Based on positive ratings, guests enjoy the hotel's location in Utica, which is close to Saranac Brewery, Utica Zoo, and Stanley Theater. You'll also find Utica Memorial Auditorium and Adirondack Railway Utica Station within a short drive.

Does Burrstone Inn, an Ascend Collection Hotel feature a casino?

No, Burrstone Inn, an Ascend Collection Hotel doesn't have a casino.

Will I find an indoor pool at Burrstone Inn, an Ascend Collection Hotel?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have access between 9:00 AM and 9:00 PM and the seasonal pool is normally open from May until September.

Does Burrstone Inn, an Ascend Collection Hotel have a restaurant with a breakfast menu?

Yes, Burrstone Inn, an Ascend Collection Hotel serves free buffet breakfast at Beer Garden on weekday mornings.

Will Burrstone Inn, an Ascend Collection Hotel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Burrstone Inn, an Ascend Collection Hotel for a fee of USD 25 per pet, per night.

How close is the airport from Burrstone Inn, an Ascend Collection Hotel?

The closest major airport to Burrstone Inn, an Ascend Collection Hotel is Rome, NY (RME-Griffiss Intl.), which is 17.5 mi away (24 minutes by car).

Burrstone Inn, an Ascend Collection Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 539 out of 1006 reviews
Rating 8 - Good. 269 out of 1006 reviews
Rating 6 - Okay. 107 out of 1006 reviews
Rating 4 - Poor. 46 out of 1006 reviews
Rating 2 - Terrible. 45 out of 1006 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and friendly staff
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel to stay at
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay in
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Tamika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff. Rooms were very clean and quiet
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great staff, free breakfast awesome!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a little older, but was clean, the staff was nice and the hotel bar was fun and the food was good.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

jinping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast selections
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good stay
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, nice folks, a good restaurant/bar and a reasonable rate. I will be staying here again next time I’m in town.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was very clean. Staff was helpful. Breakfast was standard fair but good parking was excellent.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spacious hotel in an old textile factory. Beautiful outdoor pool. Nighttime entertainment and food. Typical buffet breakfast and plenty of food. Hotel is hidden by lots of trees but with GPS you can find it. One of my favorite hotels.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with our stay. The staff was very helpful and friendly. Our room was clean and breakfast was good. I was pleasantly surprised with the coffee bar in the lobby. Staying there again would happen if the situation should occur.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great. Fresh and warm. So much space in the parking lot you can easily park a bus or truck with room to spare.
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
All was fine except they put us way in the back and had to walk around the whole building to get to the front. Very disappointed we had to pay for onsite parking
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apparently this property was a Holiday Inn. Now under new ownership, it appears to be still in the process of conversion. But that doesn’t mean it’s not a decent place to stay. Rooms are large and clean as are the bathrooms. Included breakfast is a nice amenity. Staff is friendly and helpful
Stayed 1 night in May 2026
Verified review

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here when visiting family. Breakfast is better than many others (although admittedly always same - eggs, sausage, potatoes, but fixed very well). Bacon and eggs other than scrambled eggs (i.e. eggs to make breakfast sandwich) would be nice. Staff was friendly.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young girl at the front desk was extremely sweet and checked us in fast. Rooms are spacious, coffee in the lobby was a great perk and the onsite restaurant was delicious while being reasonably priced. We stay often while visiting my daughter at Utica University.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Dwayne

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Alissia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great hotel for our needs. Close to the Stanley Theater. Check in and out process was easy. Clean, helpful staff. Enjoyed the coffee, water and cookies offered in the lobby. Free breakfast was good. Room was clean and comfortable...could use more lighting. Overall a great stay for the price. Definitely recommend
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Shelby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter graduated from Utica University. It was great for a quick trip.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Staff was very friendly.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, location, rooms, entertainment, all nice. I stayed on a Friday with my elderly mother and her poodle. No complaints and we’d stay again. Thank you!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First and foremost, the staff went above and beyond for my husband and I throughout our week long stay. I'm dealing with an injury and already have needs that require a service animal and they really made me feel taken care of with a first floor room right next to the doors to the parking lot. The gym was a great spot for my husband to work with his clients virtually and the pool was a nice place to dip after a long day. We honestly haven't enjoyed a hotel stay this much in such a long time. THANK YOU to everyone that made our stay at Burrstone Inn so cozy and awesome! ❤️ Love from Texas!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Darpan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
b
Stayed 2 nights in Jun 2026