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Burrstone Inn, an Ascend Collection Hotel

Property class: 3

Choose dates to view prices

Photo gallery for Burrstone Inn, an Ascend Collection Hotel

A spacious lobby with multiple seating areas, including sofas and armchairs, a flat-screen TV mounted on the wall, and a large window providing natural light.
A bar area with a long counter, multiple stools, and a well-stocked liquor shelf.
A hotel bathroom with a bed, a sink, a mirror, and a patterned floor.
A banquet hall with a table set for a formal event, draped with white fabric, and a carpeted floor.
A compact hotel room with a sofa, a small table, a kitchenette, and a door leading to the bathroom.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi

Explore the area

View in a map
1777 Burrstone Rd, Utica, NY, 13413
  • Place, Utica College
    ‪8 min walk‬
  • Place, Charles A Gaetano Stadium
    ‪18 min walk‬
  • Place, Stanley Theater
    ‪9 min drive‬
  • Airport, Rome, NY (RME-Griffiss Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk with a TV, a seating area with chairs, a brick wall, and a framed picture on the wall.

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(76 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a bed, a sofa, a desk, and a television.

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(32 reviews)
  • 312 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a TV, a desk, a chair, and a brick wall with a framed picture.

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

A hotel room with a brick wall, a bed, a sofa, a nightstand, a table, and a picture on the wall.

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

7.8 out of 10
Good
(9 reviews)
  • 312 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a brick wall, a wooden headboard, a desk, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(52 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

A hotel room with a large bed, a desk with a TV, a couch, and a brick accent wall.

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 312 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the neighborhood

Utica

Within a short walk of Utica College, Burrstone Inn, an Ascend Collection Hotel is within a mile (2 km) of Charles A Gaetano Stadium. This 100-room, 3-star hotel has a 24-hour gym along with free in-room WiFi and free self parking.

What's nearby

  • Utica College - 8 min walk - 0.5 miles
  • Charles A Gaetano Stadium - 18 min walk - 1.0 mile
  • Saranac Brewery - 8 min drive - 3.4 miles
  • Utica Memorial Auditorium - 9 min drive - 3.6 miles
  • Stanley Theater - 9 min drive - 3.6 miles

Getting around

  • Utica Station - 14 min drive
  • Hancock Intl. Airport (SYR) - 61 min drive

Restaurants

  • ‪7 Brew Coffee - ‬3 min drive
  • ‪Dunkin' - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Dunkin' - ‬10 min walk
  • ‪Chipotle Mexican Grill - ‬3 min drive

About this property

Burrstone Inn, an Ascend Collection Hotel

At Burrstone Inn, an Ascend Collection Hotel, guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. If you decide to drive, there's free parking. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include refrigerators, microwaves, and coffee makers. Weekly housekeeping is available.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Beer Garden

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Heated pool
  • Outdoor pool (guest access)
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • 3,792 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • In-room roll-in shower
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per night, plus a one-time cleaning fee of USD 50
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25 per pet, per night plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-in fee
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Holiday Inn Utica
Holiday Inn Utica Hotel
Holiday Inn Utica Hotel New Hartford
Holiday Inn Utica New Hartford
Utica Holiday Inn
New Hartford Holiday Inn
Holiday Inn New Hartford Hotel New Hartford
Holiday Inn Utica
Burrstone Inn, Ascend Hotel Collection Hotel
Burrstone Inn, Ascend Hotel Collection New Hartford
Burrstone Inn, Ascend Hotel Collection Hotel New Hartford

Frequently asked questions

Is free cancellation available at Burrstone Inn, an Ascend Collection Hotel?

Burrstone Inn, an Ascend Collection Hotel offers free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Burrstone Inn, an Ascend Collection Hotel?

As of Nov 9, 2026, prices found for a 1-night stay for 2 adults at Burrstone Inn, an Ascend Collection Hotel on Nov 29, 2026 start from $138, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Burrstone Inn, an Ascend Collection Hotel?

Based on positive ratings, guests enjoy the hotel's location in Utica, which is close to Saranac Brewery, Utica Zoo, and Stanley Theater. You'll also find Utica Memorial Auditorium and Oneida County Historical Society within a short drive.

Will I be able to park at Burrstone Inn, an Ascend Collection Hotel?

Yes, uncovered self parking is offered for free at the hotel. An electric car charging station, free RV/bus/truck parking, and wheelchair-accessible van parking are also available.

Does Burrstone Inn, an Ascend Collection Hotel feature a casino?

No, Burrstone Inn, an Ascend Collection Hotel doesn't have a casino.

Will I find an indoor pool at Burrstone Inn, an Ascend Collection Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 9:00 PM and the seasonal pool is normally open from May until September.

What do couples enjoy most about Burrstone Inn, an Ascend Collection Hotel?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a restaurant and a bar/lounge.

Are there hot tubs at Burrstone Inn, an Ascend Collection Hotel?

No, but this hotel does have a heated pool.

Does Burrstone Inn, an Ascend Collection Hotel have a restaurant with a breakfast menu?

Yes, Burrstone Inn, an Ascend Collection Hotel serves free buffet breakfast at Beer Garden on weekday mornings.

Will Burrstone Inn, an Ascend Collection Hotel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Burrstone Inn, an Ascend Collection Hotel for a fee of USD 25 per pet, per night.

Are there connecting rooms at Burrstone Inn, an Ascend Collection Hotel?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Burrstone Inn, an Ascend Collection Hotel?

The closest major airport to Burrstone Inn, an Ascend Collection Hotel is Rome, NY (RME-Griffiss Intl.), which is 17.5 mi away (24 minutes by car).

Can I book a room with a balcony at Burrstone Inn, an Ascend Collection Hotel?

No, there aren't any guestrooms with balconies at Burrstone Inn, an Ascend Collection Hotel.

Burrstone Inn, an Ascend Collection Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 527 out of 1011 reviews
Rating 8 - Good. 271 out of 1011 reviews
Rating 6 - Okay. 116 out of 1011 reviews
Rating 4 - Poor. 49 out of 1011 reviews
Rating 2 - Terrible. 48 out of 1011 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at a great location for our planned activities
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice. Breakfast was tasty and there were options.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and friendly staff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's my go to getaway spot.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I book this location often because the staff is wonderful.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room friendly people and a good breakfast.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious and clean.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and worth the rate.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious, pub-style restaurant in the hotel, lots of parking for cars/trucks with trailers
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Clean room, helpful staff, good location.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel to stay at
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean ,but dated, staff was very friendly and helpful, would stay again .
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities
It has a bar, restaurant, play room/ sports bar and pool..Breakfast his very good..
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moderate budget hotel: clean, quiet, comfortable beds, very accommodating staff, basic amenities, small, thin towels, low-end bathroom renovation, poor lighting.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room. Convenient dining and bar.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay in
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of food for breakfast
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Good breakfast. Staff was great. Dinner recommendation was super.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Save yourself some money, reserve this place and enjoy it
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff. Rooms were very clean and quiet
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a little dated but there’s nothing bad about that. The staff is always amazing. From the front desk to the restaurant, everyone is friendly and helpful. Started staying here on recommendation from a family member 5 years ago and now stay here for every annual visit.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay, so not much to report. The check-in was fast and the staff friendly. Room was clean and bed comfortable. Breakfast was good.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great staff, free breakfast awesome!
Stayed 1 night in May 2026