The property was dirty the hallway carpets look like it has been a long time since they were vacuumed. The elevator has dirt piled in the corners and it looks like someone spille a drink on the door.
Location convenient Normally would have good amenities
The staff was helpful when needed. We were disappointed when we showed up and learned Uncle Bo's Blues bar was closed months ago. The hotel looks stunning online but the fountain wasnt running, the food diner doesn't run normal hours, and the breakfast doesn't run until 10am as noted. We went down at 9 to discover the food was gone and they were not making more. They knew they had several teams staying on top of normal guests as well. It was not the experience we were looking for.
We cancelled our reservation months ago and did not stay there.
Staff was nice and polite. However it took 3 tries from the front desk to our room and back to get a room with a door key that would work. When we finally got in our room it was obvious it hadn’t been vacuumed, temperature couldn’t be adjusted/adjusting wasn’t working, cable wasn’t working on the tv, wallpaper and tiles were torn up and ripping off the walls and the beds were very thin and uncomfortable.
Old building but big open enclosed courtyard. Clean but showing signs of age.
This was a nice older hotel with very nice staff and very clean. Breakfast was good with variety. Comfortable rooms. We liked the restaurant in the hotel for supper. Food was wonderful and staff very good. After a long day of travel it was great to not have to leave once we checked in. Rooms were quiet at night. We would go here again for sure.
Great breakfast!! Wonderful staff. Comfy bed. I wish there were more restaurants near the hotel but I know you can't do anything about that.
They needed better selections for breakfast items and the food could have been warmer
Excellent location! Excellent Breakfast!The front desk staff was very professional and courteous!
I’ve stayed here several times. Unique property with all the amenities needed. Always an easy check in, and always clean.
Free breakfast was horrible. Not enough staff to clear tables. Food thrown all over floor. Needles to say staying here was a horrible experience. Looks like hotel has not been updated in a half century.
I had to change rooms late at night because of the noise in the duct work or something. The a/c wasn't working right and the room was warm.
Property was in dire need of an update! Hallway and room were very dark and had strong odor. Chrome on bathroom fixtures was worn through and countertop was worn to a dull finish. Tub had been touched up in probably 15 different places. Room did not feel clean, probably because everything in it had been so heavily used. Didn't want to touch anything. Sheets did appear to be clean. The odor in the hallway was super bad and caused us to decide to skip the hotel breakfast and head out. Low rate...I guess you get what you pay for. We would not stay here again.
Located in Downtown Topeka within a short walk of First Presbyterian Church Topeka, Ramada Hotel & Convention Center by Wyndham Topeka Downtown is within a mile (2 km) of Kansas State Capitol. This 3-star hotel has 213 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking.
Start your day off right with a free buffet breakfast, served each morning from 7:00 AM to 9:00 AM. This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.
All 213 rooms provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are also available.
Ramada Hotel & Convention Center by Wyndham Topeka Downtown features a nightclub, an indoor pool, and a fitness center. There's free parking and a free area shuttle. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a spa tub, a sauna, and free WiFi in public areas.
The property was dirty the hallway carpets look like it has been a long time since they were vacuumed. The elevator has dirt piled in the corners and it looks like someone spille a drink on the door.
Location convenient Normally would have good amenities
I am truly sorry for all the frustration and hassle we caused you and offer my sincere apologies that we didn't do a better job of delivering an excellent guest experience. Timely feedback from you and other valued guests is very important to us, and it is used in discussions and training to improve our operation. I hope you will reconsider and give us another chance to demonstrate our dedication to guest satisfaction on a future visit.
The staff was helpful when needed. We were disappointed when we showed up and learned Uncle Bo's Blues bar was closed months ago. The hotel looks stunning online but the fountain wasnt running, the food diner doesn't run normal hours, and the breakfast doesn't run until 10am as noted. We went down at 9 to discover the food was gone and they were not making more. They knew they had several teams staying on top of normal guests as well. It was not the experience we were looking for.
Thank you for staying and sharing your experience with us. We endeavor to give all our guests excellent service and accommodations and value your feedback. We appreciate your input which is used when we evaluate our delivery of the guest experience. I hope you will let us serve you here again.
We cancelled our reservation months ago and did not stay there.
Staff was nice and polite. However it took 3 tries from the front desk to our room and back to get a room with a door key that would work. When we finally got in our room it was obvious it hadn’t been vacuumed, temperature couldn’t be adjusted/adjusting wasn’t working, cable wasn’t working on the tv, wallpaper and tiles were torn up and ripping off the walls and the beds were very thin and uncomfortable.
Old building but big open enclosed courtyard. Clean but showing signs of age.
This was a nice older hotel with very nice staff and very clean. Breakfast was good with variety. Comfortable rooms. We liked the restaurant in the hotel for supper. Food was wonderful and staff very good. After a long day of travel it was great to not have to leave once we checked in. Rooms were quiet at night. We would go here again for sure.
Thank you for your feedback!!