We checked in, saw the room and the condition it was in, as well as the other “guests” and checked out.
The bed wet due to humidity in room
Nice place...
Poor breakfast.
We had a reservation to stay here that had been booked for months when we arrived late at night after a 8 hour drive with 3 small children. They informed me my reservation had been cancelled. Neither myself or my husband had cancelled this reservation and orbitz had not cancelled my reservation either. When talking to the guy at the front desk he basically told me I don’t know what happened but we are sold out and I was SOL. We had to continue on to our destination which was hours away, as the rest of the hotels were also sold out. With no explanation as to what happened or any of the staff offering to help this place as well as the staff left a very poor taste in my mouth!
The staff was great, the breakfast wonderful. But the room had a door that needed repairs.
The bathroom had some gunk near the shower And I could hear everything going on on the other floors
people were amazing. breakfast was great. pool and room great also
Conveniently located off the interstate easy to get to. Shower had very little water pressure.
Nice hotel with super clean rooms and a very friendly staff. The hotel is a little noisy. There is ongoing construction (will soon be finished, so not a big deal) and the walls are not as soundproof as other places I have stayed - could hear people in the room above me and beside me. It was muffled, but noticeable when room was quiet. The biggest drawback was the lack of an elevator. The building is only 2 stories; however, if you have medical issues that prohibit you from walking to the 2nd floor, make sure you arrange for a first floor room in advance. The staff was very accommodating when I asked that my room be moved, but had they been at capacity, it may not have been possible for them to make the room switch. Lobby is clean and the am continental breakfast was fine. I would stay again.
We were in Topeka for the NHRA National drag race and the motel provided a comfortable clean place to stay for 2 nights. The staff was very friendly and helpful. The continental breakfast was good. The in-room Wi-Fi was fairly slow but typical for motel Wi-Fi.
Heat does not work properly, it's set to blow warm heat even at the max, I guess to save money . They have 2 printers, one is out of ink and second one is broke. TV channel freeze almost every 5 min, and also the TV remote does not work. Newspaper were out of date. Owner was at the desk in the morning and called all the rooms at 10.30 Am even if you have a not disturb sign...2 other guest same thing happened to them. Shower head was so cheap as well as soap. Family manager hotel that looks nice at first but once you get there........ Nice pool and Jacuzzi, gym not bad but all close at 10pm. Bed is good
Bed was super comfortable. Room was clean and staff was very friendly. Great value for your money!
I was only here for one night, but enjoyed my stay. It is like any mid-level hotel. It was comfortable and had everything I needed. The room was very large. I have nothing negative to say about this hotel. The continental breakfast was more inclusive than at most other similar hotels. There did not seem to be elevator access to the second floor. A little exercise never hurts, but if this is a problem for you, request a first floor room.
Within a short walk of Gage Park, SureStay Plus Hotel by Best Western Topeka Northwest is within a mile (2 km) of Kaw River State Park. This 45-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free self parking.
Start your day off right with a free continental breakfast.
Flat-screen TVs come with satellite channels, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities. Housekeeping is available on request.
Guests staying at SureStay Plus Hotel by Best Western Topeka Northwest enjoy an indoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include conference space, a business center, and a water dispenser.
We checked in, saw the room and the condition it was in, as well as the other “guests” and checked out.
The bed wet due to humidity in room
Thank you for your feedback. We are sorry that there was an issue due to the humidity in the room. We are working with the maintenance department to address it.
Nice place...
Poor breakfast.
Thank you for your feedback
We had a reservation to stay here that had been booked for months when we arrived late at night after a 8 hour drive with 3 small children. They informed me my reservation had been cancelled. Neither myself or my husband had cancelled this reservation and orbitz had not cancelled my reservation either. When talking to the guy at the front desk he basically told me I don’t know what happened but we are sold out and I was SOL. We had to continue on to our destination which was hours away, as the rest of the hotels were also sold out. With no explanation as to what happened or any of the staff offering to help this place as well as the staff left a very poor taste in my mouth!
Thank you for your feedback. Unfortunately, if a credit card declines, the reservation will automatically be cancelled in the system. This can happen if the 3rd party has not allocated the right amount to the VC. We are sorry for the confusion and hope you will contact us directly in the future for a reservation.
Thank you for your feedback. We are sorry that our guestroom and guests were not to your taste.