The concierge was the best we’ve ever encountered. They are rated number one first class and we agree
The service and willingness of the staff to go the extra mile whether front desk concierge airport transportation or room service and housekeeping as well as the bar. We thoroughly enjoyed our time.
Great location to the subway and lots of amenities and services provided within the hotel complex.
Beautiful property, excellent service, very friendly and helpful staff
Outstanding experience. I was upgraded to a beauty room, hinoki cypress bath tub, iPhone for use in Tokyyo, beautiful view of bounteous gardens. Became member and got discount on great breakfast. Good location, beautiful hotel, convenient to airport. Can’t say enough good about my stay!
Booked this hotel for my first 6 days in Japan. This room was HUGE compared to the other hotels I booked. Staff is amazing (think white glove service). By far one of the best hotels I stayed at in Japan. Free parking for guests (it can be very pricey if you're not a guest (go to the check-in counter and ask for a parking pass for the day before you leave). Staff provides you with newspapers every morning. We had a great view of the city (even though its not the garden, seeing the city skyline was great!). Room can easily fit an additional 2 people (we had a nice sized couch and a chair) and the bed was perfect. Walking around the hotel, they cater for the more luxury lifestyle (there was an art gallery/store inside the hotel for an example). My friend and I were the youngest (and most under dressed as everyone was in a suit). Everyone here were either diplomats and business folks. Only drawback was getting off the JR station, it is a bit of a walk, especially if you don't know where to go. Tip: Walk towards the Sophia University and walk besides it. Keep on walking and the New Otani will be there. Look for signs in the JR station of Sophia University and follow the pathway (across the street; look right when exiting the correct exit from the JR station).
Excellent Hotel, very clean and upscale. Felt alittle bit too much like a Resort Hotel you would find in Las Vegas. I wish it had more Classic Japanese Theme to it, a free breakfast would help too. But what got us to love this place is there huge Japanese Garden, you can spend hours there. Overall great Hotel
The New Otani is an exceptionally fine hotel in the middle of the busy city of Tokyo. I stayed for four nights here and enjoyed every moment. It has a very professional staff and in-house facilities, with an immensely helpful room service, concierge assistance and plentiful housekeeping amenities.
Excellent service, very comfortable room with good view of Tokyo skyline.
Location is very good convenient to subway and down town. I stayed in the tower and room was quite small and small bed, however staff very polite and always very helpful!
Services complets, très propre et tranquille, un peu vieillot mais très bien entretenu et super emplacement central assez près du métro.
Located in Chiyoda, Hotel New Otani Tokyo The Main is within 2 miles (3 km) of popular attractions such as Tokyo Midtown and Shinjuku Gyoen National Garden. This 4.5-star hotel has 563 rooms and welcomes guests with 20 restaurants, free in-room WiFi, and free self parking.
This hotel is home to 20 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the 3 coffee shops/cafés. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10 AM.
All of Hotel New Otani Tokyo The Main's 563 individually furnished rooms provide refrigerators, minibars, and free newspapers. 32-inch flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in down comforters and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. In-room massages are available, and other amenities include safes and desks.
At Hotel New Otani Tokyo The Main, guests have access to a children's pool, outdoor tennis courts, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle at scheduled times for JPY 3200 per person one-way. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include a business center, a seasonal outdoor pool, and a computer station.
The concierge was the best we’ve ever encountered. They are rated number one first class and we agree
The service and willingness of the staff to go the extra mile whether front desk concierge airport transportation or room service and housekeeping as well as the bar. We thoroughly enjoyed our time.
Great location to the subway and lots of amenities and services provided within the hotel complex.
Beautiful property, excellent service, very friendly and helpful staff
Outstanding experience. I was upgraded to a beauty room, hinoki cypress bath tub, iPhone for use in Tokyyo, beautiful view of bounteous gardens. Became member and got discount on great breakfast. Good location, beautiful hotel, convenient to airport. Can’t say enough good about my stay!
Booked this hotel for my first 6 days in Japan. This room was HUGE compared to the other hotels I booked. Staff is amazing (think white glove service). By far one of the best hotels I stayed at in Japan. Free parking for guests (it can be very pricey if you're not a guest (go to the check-in counter and ask for a parking pass for the day before you leave). Staff provides you with newspapers every morning. We had a great view of the city (even though its not the garden, seeing the city skyline was great!). Room can easily fit an additional 2 people (we had a nice sized couch and a chair) and the bed was perfect. Walking around the hotel, they cater for the more luxury lifestyle (there was an art gallery/store inside the hotel for an example). My friend and I were the youngest (and most under dressed as everyone was in a suit). Everyone here were either diplomats and business folks. Only drawback was getting off the JR station, it is a bit of a walk, especially if you don't know where to go. Tip: Walk towards the Sophia University and walk besides it. Keep on walking and the New Otani will be there. Look for signs in the JR station of Sophia University and follow the pathway (across the street; look right when exiting the correct exit from the JR station).
