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Hotel New Otani Tokyo The Main

Property class: 4.5

Choose dates to view prices

Photo gallery for Hotel New Otani Tokyo The Main

A view of a waterfall through a glass window, with red seating and a table in the foreground.
A modern hotel room with a city view, a large bed, a desk, and a bathroom.
A table with breakfast items including toast, croissant, salad, and a cup of coffee, overlooking a waterfall.
A modern bathroom with a large mirror, a sink, and a towel rack.
A modern building with a glass facade, surrounded by lush greenery and a calm water body.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Air conditioning

Explore the area

View in a map
4-1 Kioi-cho Chiyoda-ku, Hotel New Otani Tokyo The Main, Tokyo, 102-8578
  • Place, Hotel New Otani Tokyo
    ‪1 min walk‬
  • Place, Tokyo Imperial Palace
    ‪16 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪4 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪39 min drive‬

Room options

View all photos for The Main Deluxe King, Non Smoking

A hotel room with a large bed, a sofa, a small table, and a view of the cityscape.

The Main Deluxe King, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • City view
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for The Main Deluxe Twin, Non Smoking

A hotel room with a large bed, a sofa, a desk, and a chair. There is a view of the city through large windows.

The Main Deluxe Twin, Non Smoking

  • City view
  • 484 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for The Main Standard King, Non Smoking

A modern hotel room with a large bed, a desk, and a view of the city skyline.

The Main Standard King, Non Smoking

9.2 out of 10
Wonderful
(19 reviews)
  • City view
  • 387 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for The Main Standard Twin, Non Smoking

A hotel room with two beds, a desk, and a large window offering a city view.

The Main Standard Twin, Non Smoking

9.6 out of 10
Exceptional
(20 reviews)
  • City view
  • 388 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for The Main Quality Double Non-smoking

A hotel room with a large bed, a desk, a chair, a TV, and a view of a city skyline.

The Main Quality Double Non-smoking

8.8 out of 10
Excellent
(35 reviews)
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free wired internet

View all photos for The Main Shin-Edo Suite with Cypress Bath, Non-Smoking

A modern hotel room with a city view, a large bed, a desk, and a bathroom.

The Main Shin-Edo Suite with Cypress Bath, Non-Smoking

  • Garden view
  • 818 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free wired internet

View all photos for The Main Deluxe Triple Room, Non Smoking

A hotel room with two beds, a desk, a TV, and a small table.

The Main Deluxe Triple Room, Non Smoking

10.0 out of 10
Exceptional
(12 reviews)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds
  • Free wired internet

View all photos for The Main Single Room with Cypress Bath "Shin-Edo" - Non-Smoking

A modern hotel room with a large bed, a desk, and a balcony with a view.

The Main Single Room with Cypress Bath "Shin-Edo" - Non-Smoking

9.8 out of 10
Exceptional
(23 reviews)
  • Garden view
  • 279 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free wired internet

View all photos for The Main Standard Twin, Smoking

A hotel room with two beds, a desk, and a large window offering a city view.

The Main Standard Twin, Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for The Main Standard Double Room with Cypress Bath "Shin-Edo" Non-Smoking

A hotel room with a large bed, a desk, and a view of the city.

The Main Standard Double Room with Cypress Bath "Shin-Edo" Non-Smoking

9.8 out of 10
Exceptional
(10 reviews)
  • City view
  • 387 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for The Main Standard Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

A modern hotel room with a large bed, a desk, and a view of the city.

The Main Standard Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 387 sq ft
  • Sleeps 4
  • 2 Large Twin Beds
  • Free wired internet

View all photos for The Main Deluxe Double Room with Cypress Bath "Shin-Edo" Non-Smoking

A modern hotel room with a large bed, a seating area, and a view of the cityscape.

The Main Deluxe Double Room with Cypress Bath "Shin-Edo" Non-Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for The Main Deluxe Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

A modern hotel room with a large bed, a sofa, a small table, and a view of the city.

The Main Deluxe Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free wired internet

View all photos for The Main Deluxe Twin Room, Smoking

A hotel room with two beds, a desk, a TV, and a city view.

The Main Deluxe Twin Room, Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds OR 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free wired internet

View all photos for The Main Quality Double Non-smoking (For 2 Guests)

A hotel room with a large bed, a desk, a chair, a TV, and a view of a city skyline.

The Main Quality Double Non-smoking (For 2 Guests)

  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for The Main Junior Suite double, Non Smoking

A hotel room with a large bed, a TV, a desk, and a view of the city.

The Main Junior Suite double, Non Smoking

8.0 out of 10
Very good
(1 review)
  • City view
  • 764 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for The Main Deluxe Double Room (Bathroom With A Washing Area) Non Smoking

A hotel room with a large bed, a desk with a flat-screen TV, a sofa, and a view of the cityscape.

The Main Deluxe Double Room (Bathroom With A Washing Area) Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for The Main Deluxe Twin Room With 1 Extra Bed(For 3 People)(Bathroom With A Washing Area) Non Smoking

A hotel room with two beds, a desk, a TV, and a city view.

The Main Deluxe Twin Room With 1 Extra Bed(For 3 People)(Bathroom With A Washing Area) Non Smoking

  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds
  • Free wired internet

View all photos for The Main Deluxe Double Room With 1 Extra Bed(For 3 People)(Bathroom With A Washing Area) Non Smoking

A hotel room with a large bed, a desk with a flat-screen TV, a sofa, and a view of the cityscape.

The Main Deluxe Double Room With 1 Extra Bed(For 3 People)(Bathroom With A Washing Area) Non Smoking

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free wired internet

View all photos for The Main Deluxe Twin Room (Bathroom With A Washing Area) Non Smoking

A hotel room with two beds, a desk, a TV, and a city view.

The Main Deluxe Twin Room (Bathroom With A Washing Area) Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Deluxe King Room with ¥5,000 In-House Credit Per Guest (Designated Restaurants Only), Non Smoking

A hotel room with a large bed, a sofa, a small table, and a view of the cityscape.

Deluxe King Room with ¥5,000 In-House Credit Per Guest (Designated Restaurants Only), Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Twin Room with ¥5,000 In-House Credit Per Guest (Designated Restaurants Only), Non Smoking

A hotel room with a large bed, a sofa, a desk, and a chair. There is a view of the city through large windows.

Deluxe Twin Room with ¥5,000 In-House Credit Per Guest (Designated Restaurants Only), Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for The Main Standard Double, Non Smoking (Restaurant reservations cannot be promised during 12/31-1/2)

A hotel room with a large bed, a TV, a desk, and a view of a cityscape at night.

The Main Standard Double, Non Smoking (Restaurant reservations cannot be promised during 12/31-1/2)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for The Main Standard Twin, Non Smoking (Restaurant reservations cannot be promised during 12/31-1/2)

A hotel room with two beds, a desk, and a large window offering a city view.

The Main Standard Twin, Non Smoking (Restaurant reservations cannot be promised during 12/31-1/2)

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for The Main Standard Triple, Non Smoking

A hotel room with two beds, a large window, and a view of the city.

The Main Standard Triple, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free wired internet

View all photos for The Main Deluxe Double, Smoking

A modern hotel room with a large window, a flat-screen TV, a bed with pillows, a bedside table, and a small round table.

The Main Deluxe Double, Smoking

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

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About the neighborhood

Tokyo

Located in Chiyoda within a mile (2 km) of Tokyo Imperial Palace, Hotel New Otani Tokyo The Main is within 2 miles (3 km) of other popular sights such as Shinjuku Gyoen National Garden. This 4.5-star hotel has 554 rooms and welcomes guests with 20 restaurants, free self parking, and a gym.

What's nearby

  • Hotel New Otani Tokyo - 1 min walk - 0.0 miles
  • Akasaka Palace - 9 min walk - 0.5 miles
  • Tokyo Imperial Palace - 16 min walk - 0.9 miles
  • Akasaka ACT Theater - 17 min walk - 0.9 miles
  • Shinjuku Gyoen National Garden - 4 min drive - 1.7 miles

Getting around

  • Yotsuya Station - 9 min walk
  • Fukuma Station - 9 min walk
  • Narita Intl. Airport (NRT) - 78 min drive

Restaurants

  • ‪All-Day Dining OASIS GARDEN - ‬9 min walk
  • ‪フレッシュネスバーガー - ‬8 min walk
  • ‪エリックサウス - ‬9 min walk
  • SATSUKI
  • ‪ガーデンラウンジ - ‬3 min walk

About this property

Hotel New Otani Tokyo The Main

Hotel New Otani Tokyo The Main features a gym, free WiFi in public areas, and meeting rooms. If you plan to drive, free parking is available. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include conference space, a business center, and a seasonal outdoor pool.
Guests can expect free wired internet and 32-inch flat-screen TVs with digital channels. Beds are dressed in down comforters and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, free newspapers, and safes are other standard amenities.
Recreational amenities at the hotel include a health club and a seasonal outdoor pool.

Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,025 to 9,775 for adults and JPY 4,025 to 5,750 for children
  • 20 restaurants
  • 3 coffee shops/cafes
  • 4 bars/lounges

Things to do

  • Health club
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 269 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1964
  • Designated smoking areas
  • Rooftop garden
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individually furnished
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from January 11 2027 to January 11 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 3 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 4025 to 9775 for adults, and JPY 4025 to 5750 for children
  • Facilities fee: JPY 6600 per person, per day and includes use of: sauna; swimming pool; fitness facilities

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from July 10 to September 23.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • Parking has height restrictions.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel New Otani
Hotel New Otani Tokyo
Hotel Tokyo New Otani
New Hotel Otani Tokyo
New Otani
New Otani Hotel Tokyo
New Otani Tokyo
Otani Tokyo Hotel
Tokyo New Otani
Tokyo New Otani Hotel
Hotel New Otani Tokyo Executive House ZEN & The Main Japan
New Otani Tokyo Garden Hotel
Hotel New Otani Tokyo Main
Hotel New Otani Main
New Otani Tokyo Main
New Otani Main
New Otani Tokyo The Main Tokyo
Hotel New Otani Tokyo The Main Hotel
Hotel New Otani Tokyo The Main Tokyo
Hotel New Otani Tokyo The Main Hotel Tokyo

Frequently asked questions

Are free cancellation options available at Hotel New Otani Tokyo The Main?

Hotel New Otani Tokyo The Main provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel New Otani Tokyo The Main?

As of Nov 3, 2026, prices found for a 1-night stay for 2 adults at Hotel New Otani Tokyo The Main on Dec 2, 2026 start from $414, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Hotel New Otani Tokyo The Main?

This hotel is situated in Chiyoda, just steps from Hotel New Otani Tokyo. You'll also find Tokyo Imperial Palace and Tokyo Tower within a short drive.

Is parking available on site at Hotel New Otani Tokyo The Main?

Yes, self parking is offered for free at the hotel.

Is there a spa at Hotel New Otani Tokyo The Main?

Spa services at the hotel include body treatments and facials.

Are there luxury amenities available at Hotel New Otani Tokyo The Main?

Yes, guests can indulge in luxuries such as a seasonal outdoor pool, 20 restaurants, and spa services at this hotel.

Does Hotel New Otani Tokyo The Main have a casino on the premises?

No, Hotel New Otani Tokyo The Main doesn't have a casino.

Is there an indoor pool at Hotel New Otani Tokyo The Main?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from July 10 until September 23.

What amenities will couples enjoy at Hotel New Otani Tokyo The Main?

There are plenty of amenities for couples at this hotel, including 20 restaurants, 4 bars/lounges, and a Japanese garden.

Does Hotel New Otani Tokyo The Main have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel New Otani Tokyo The Main feature a restaurant that includes a breakfast menu?

Yes, Hotel New Otani Tokyo The Main has 20 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Hotel New Otani Tokyo The Main allow pets to stay free of charge?

No, pets aren't allowed at Hotel New Otani Tokyo The Main.

Does Hotel New Otani Tokyo The Main have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel New Otani Tokyo The Main?

The closest major airport to Hotel New Otani Tokyo The Main is Haneda Airport (HND), which is 15.2 mi away (43 minutes by car).

Are there rooms with balconies that I can book at Hotel New Otani Tokyo The Main?

No, you won't find guestrooms with balconies at Hotel New Otani Tokyo The Main.

Does Hotel New Otani Tokyo The Main have a wedding venue on site?

Take advantage of the wedding venue at Hotel New Otani Tokyo The Main if you plan to say "I do" during your trip.

Hotel New Otani Tokyo The Main Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1056 out of 1366 reviews
Rating 8 - Good. 201 out of 1366 reviews
Rating 6 - Okay. 59 out of 1366 reviews
Rating 4 - Poor. 24 out of 1366 reviews
Rating 2 - Terrible. 26 out of 1366 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was filled with energetic willing to please staff. They went all out to provide great service. Hotel was clean, plenty of bars and restaurants and shopping for all sorts of high end goodies. Breakfast was a complete buffet to please many different tastes. Would be delighted to stay here the next time in Tokyo.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Room was a good size and very comfortable. Breakfast spread was excellent.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Would definitely stay there again
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a clean and friendly hotel with great breakfast.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! The staff has a great attitude towards guests. The hotel is very well maintained and all the facilities are very nice. The rooms have a lot of space. Would definitely stay here again.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classical five star hotel with great facilities, including tennis court and swimming pool. Very helpful staff.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and very helpful
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, lovely staff
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and cleaning
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extra accommodating and friendly. I look forward to staying here again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the
Stayed 10 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel. The pool was nice. The staff were attentive. The hotel is very big. Rooms are spacious and nicely decorated. It was a good hotel and the gardens were nice.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very traditional Japanese hotel. Lovely garden and excellent staff.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, food options are great
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect from the day we arrived to the day we left!!
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been going to this hotel for years: Everything is simply PERFECT!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, great food, so polite. Loved this hotel.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and grounds with a Japanese Garden. Great restaurants and good central location in the city. We had a wonderful stay!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staffs. Enjoyed Japanese garden.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located in the heart of Tokyo, close to shopping, train stations. Lots of excellent restaurants located within the hotel. Very friendly and helpful staff.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and comfortable hotel with a beautiful garden.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful total, Very quiet. Bed was 10/10.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean all around, spectacular garden and views, accessible
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel New Otani excels! Staff were attentive, room and amenities wonderful. The Sky restaurant was a very special treat.
Stayed 4 nights in May 2026

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