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Recent guest reviews

It is not as close to the airport as I thought. Still, pretty good hotel. No need to use stairs to go to Haneda Airport from the nearest train station.

This hotel is my go-to for overnight stays while in Japan on business. It is always clean, comfortable and convenient to get to-from the airport. However, because the restaurant is quite small, they often close it for public dining in the evenings due to special group occasions. So, plan to eat somewhere nearby as you cannot rely on the restaurant to be open in the evenings. Otherwise - very good.

When I arrive at Hotel JAL City I am almost aways completely exhausted. Their friendly, quick & effecient check in helps to remedy the exhaustion.

Always a good stay. Shuttle to/from airport is a big plus. Staff is excellent. Breakfast ok.

Hotel reception (a young lady) was rude, she simply dismissed my crib request even though I requested it 2 months ago. The hotel room is full of strong tobacco smell and it caused nose allergy to my young kids.

Timing was perfect when we landed at Haneda International terminal to catch their complimentary hotel shuttle. Check in was very smooth, fadt and pleasant. We had a room on the 11th floor and room was spacious enough. The twin beds were comfy, room big enough, bathroom clean with wonderful smelling body wash, shampoo, conditioner and hsnd/ facial soap in huge pump containers not measily small tubes. Our package included breakfast buffet open from 4 a.m. We took taxi back to the airport as no comp shuttle back to airport between noon for several hours. Delicious ramen shop across street with Family Mart, Lawson and a larger store a few steps away from Anamori Inari station for Keikyu Line and eady transfer at Shinagawa Station for JR Yamanote line/ get al all day pass.

The room is really comfortable and clean. Wife, TV, Hairdryer, AC, and all basic amenities are available. There is a "Convenience Store" right across the street, and shuttle service is available from the hotel to Haneda airport. The walk from the nearest train station is also very easy. Hotell staff were all professional and friendly - check-in and check-out were both fast and easy. I recommend this hotel to anyone who needs an accommodation near the airport.

This was a 2-night stay in prep for my flight back to the states. I had spent a week traveling all over Japan on business and was ready for a relaxing stay at the Hotel JAL City Haneda before I left for home. ALL staff are exceptional, rooms are nice and quiet (albeit very small), breakfast is great. The Family Mart located just across the street is very convenient. In fact, sometimes during my stay here I go to the Family Mart and pick up quick dinner items at a fraction of the cost of the hotel restaurant. Airport shuttle is really convenient.

This was an overnighter awaiting a JAL connection to Misawa. As always, the Hotel JAL City Haneda meets all expectations.

Convenient airport to hotel shuttle. Friendly and helpful English speaking staff. I chose a small room so I got a small room. Good energy saving room key. Clean and nice. I'm glad we stayed there after arriving late at night on our 1st trip to Japan.

I could find only 1 person on the staff that spoke english fluently. I was trying to get rid of about 100 us dollars worth of Japanese yen by applying it to my bill, with the balance on my credit card. It took 4 people to figure it out. Very frustrating. Do not expect shuttle bus service that runs continuously, as in the U.S.. I have been to Japan many times, and that is the norm at hotels at airports.

Had a short layover with airport transfer from Narita to Haneda. Walking distance from train station. Free Airport shuttle service. Clean but, small room. Great for short layover.

Very good customer service. My flight was delayed and the hotel staff kindly did not charge me for my room.

Unfortunately, i got a smoking room. I didn't think it would be a problem because i had booked smoking rooms before. But the room i got at jal city hotel was so bad that that i couldn't sleep. I used the air freshener they have in the room. I almost emptied it but the room still smelled so bad..

4-11 Haneda Asahi-cho, Ota-ku Tokyo Tokyo-to

Hotel highlights

  • Steps from Tokyo Bay
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Free airport shuttle

Located in Ota, Hotel JAL City Haneda Tokyo is adjacent to Tokyo Bay with other popular attractions like Kawasaki Daishi within a within a few miles (5 km). This 308-room, 3.5-star hotel welcomes guests with a restaurant, free in-room WiFi, and a free airport shuttle.


Dining

Enjoy a bite to eat at Cafe&Dining HARUHORO, the hotel's onsite restaurant. Start each morning with buffet breakfast, available for a fee from 4:00 AM to 10 AM.


Rooms

A 26-inch flat-screen TV comes with digital channels, and guests can stay connected with free WiFi and wired Internet. The bathroom offers hair dryers, free toiletries, toilets with an electronic bidet, and slippers. Other standard amenities include a refrigerator, a coffee maker, and a safe.


Property features

Hotel JAL City Haneda Tokyo features free WiFi in public areas, a business center, and free newspapers. If you drive, self parking is JPY 1500 per night, or you can take advantage of the free airport shuttle at scheduled times. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include laundry facilities and a vending machine.

Room options

[Non Smoking]Standard Twin Room, 2 Twin Beds

Twin 2 | Sleeps 4

[Non Smoking]Economy Double Room, 1 Queen Bed

Queen 1 | Sleeps 3

[Non Smoking]Standard Double Room, 1 Queen Bed

Queen 1 | Sleeps 3

[Smoking]Standard Double Room, 1 Queen Bed

Queen 1 | Sleeps 3

Guest reviews for Hotel JAL City Haneda Tokyo

Everyone (8) Business (3) Family (2) Other (1)
4
Everyone

By on Aug 27, 2019

Review comment responded on Sep 5, 2019

Thank you for your review. Hope to see you again.

4
Families Families

It is not as close to the airport as I thought. Still, pretty good hotel. No need to use stairs to go to Haneda Airport from the nearest train station.

By on Jun 12, 2019

4
Business Business Travelers

This hotel is my go-to for overnight stays while in Japan on business. It is always clean, comfortable and convenient to get to-from the airport. However, because the restaurant is quite small, they often close it for public dining in the evenings due to special group occasions. So, plan to eat somewhere nearby as you cannot rely on the restaurant to be open in the evenings. Otherwise - very good.

By on Mar 13, 2019

5
Everyone

When I arrive at Hotel JAL City I am almost aways completely exhausted. Their friendly, quick & effecient check in helps to remedy the exhaustion.

By on Mar 5, 2019

5
Business Business Travelers

Always a good stay. Shuttle to/from airport is a big plus. Staff is excellent. Breakfast ok.

By on Mar 2, 2019

2
Everyone

Hotel reception (a young lady) was rude, she simply dismissed my crib request even though I requested it 2 months ago. The hotel room is full of strong tobacco smell and it caused nose allergy to my young kids.

By on Jan 3, 2019

5

excellent haneda hotel from beginning to end

Everyone

Timing was perfect when we landed at Haneda International terminal to catch their complimentary hotel shuttle. Check in was very smooth, fadt and pleasant. We had a room on the 11th floor and room was spacious enough. The twin beds were comfy, room big enough, bathroom clean with wonderful smelling body wash, shampoo, conditioner and hsnd/ facial soap in huge pump containers not measily small tubes. Our package included breakfast buffet open from 4 a.m. We took taxi back to the airport as no comp shuttle back to airport between noon for several hours. Delicious ramen shop across street with Family Mart, Lawson and a larger store a few steps away from Anamori Inari station for Keikyu Line and eady transfer at Shinagawa Station for JR Yamanote line/ get al all day pass.

By , from Hawaii on Dec 29, 2017

5
Everyone

The room is really comfortable and clean. Wife, TV, Hairdryer, AC, and all basic amenities are available. There is a "Convenience Store" right across the street, and shuttle service is available from the hotel to Haneda airport. The walk from the nearest train station is also very easy. Hotell staff were all professional and friendly - check-in and check-out were both fast and easy. I recommend this hotel to anyone who needs an accommodation near the airport.

By on Oct 29, 2017

4

two nights in tokyo

BusinessTravelers

This was a 2-night stay in prep for my flight back to the states. I had spent a week traveling all over Japan on business and was ready for a relaxing stay at the Hotel JAL City Haneda before I left for home. ALL staff are exceptional, rooms are nice and quiet (albeit very small), breakfast is great. The Family Mart located just across the street is very convenient. In fact, sometimes during my stay here I go to the Family Mart and pick up quick dinner items at a fraction of the cost of the hotel restaurant. Airport shuttle is really convenient.

By on Jul 24, 2017

4

overnighter

BusinessTravelers

This was an overnighter awaiting a JAL connection to Misawa. As always, the Hotel JAL City Haneda meets all expectations.

By on Jul 24, 2017

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