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Hotel Hacienda Ticum

4.0 star property
Upscale hotel with 3 outdoor pools and full-service spa

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3 outdoor pools
Garden
Suite | Premium bedding, in-room safe, free WiFi
Private kitchen
Free toiletries, hair dryer, bathrobes, towels
Reviews
9.0

Wonderful

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
KM 1.5 Carretera Ekmul - Ruinas de Ake, Tixkokob, YUC, 97470
  • Popular LocationPlaza Altabrisa38 min drive
  • Popular LocationPaseo de Montejo41 min drive
  • Popular LocationLa Isla Mérida Cabo Norte41 min drive
  • AirportMerida, Yucatan (MID-Manuel Crescencio Rejon Intl.)58 min drive

Room options

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, free WiFi

Junior Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite

Superior Suite | Premium bedding, in-room safe, free WiFi

Superior Suite

  • Sleeps 7
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Suite

Suite | Premium bedding, in-room safe, free WiFi

Suite

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, free WiFi

Deluxe Room

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, free WiFi

Standard Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite

Grand Suite | Premium bedding, in-room safe, free WiFi

Grand Suite

  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Family Suite

Family Suite | Premium bedding, in-room safe, free WiFi

Family Suite

  • Sleeps 6
  • 1 King Bed, 1 Twin Bed and 1 Double Bed

View all photos for Quadruple Suite Standard With View

Premium bedding, in-room safe, free WiFi

Quadruple Suite Standard With View

  • Sleeps 4

View all photos for Double Room Superior With View

Premium bedding, in-room safe, free WiFi

Double Room Superior With View

  • Sleeps 2

View all photos for Double Room Standard With View

Premium bedding, in-room safe, free WiFi

Double Room Standard With View

  • Sleeps 2

Similar properties

Exterior
Coco Resort
Pool
Parking included
Free WiFi
Restaurant
9.6 out of 10, Exceptional, (24)
The price is $53
per night
$64 total
includes taxes & fees
May 25 - May 26
Coco Resort

About the neighborhood

Tixkokob

Hotel Hacienda Ticum places you within a 15-minute drive of Tixcocob Church and Tixkokob Central Park. This 15-room, 4-star hotel has 3 outdoor pools along with a full-service spa and a restaurant.

What's nearby

  • Plaza Altabrisa - 38 min drive
  • U.S. Consulate Merida - 39 min drive
  • Paseo de Montejo - 41 min drive
  • La Isla Mérida Cabo Norte - 41 min drive
  • Yucatán Siglo XXI Convention Center - 43 min drive

Getting around

  • The nearest major airport is Mérida International Airport (MID): 59-min drive, 30.4 mi/49 km.

Restaurants

  • Restaurante Tinos - 10 min drive
  • Loncheria Martha - 10 min drive
  • Cevicheria fondo de bikini - 10 min drive
  • La Casona de Valladolid - 14 min drive
  • El Mesón del Marqués - 14 min drive

About this property

Hotel Hacienda Ticum

Upscale hotel with 3 outdoor pools and full-service spa
At Hotel Hacienda Ticum, guests have access to a full-service spa, 3 outdoor pools, and free WiFi in public areas. You can take advantage of free parking, along with a shuttle from the hotel to the airport (available on request) for USD 40 per vehicle. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and tours or tickets. Other amenities at this spa hotel include an arcade/game room, a terrace, and laundry facilities.
Guests can expect to find free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Balconies or patios, ceiling fans, and safes are other standard amenities.
3 outdoor swimming pools are on site.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport drop-off shuttle (surcharge) from 9:00 AM to 5:00 PM on request
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 8 to 10 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hacienda Ticum

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water
  • Limited room service

Outdoor space

  • Balcony/patio

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 8–10 per person
  • Airport shuttle fee: USD 40 per vehicle (maximum occupancy 4)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
  • Check-in: 2:00 PM—-10:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient departures, you can take advantage of the airport drop-off service (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a first aid kit, and window guards.
  • Contactless check-in and contactless check-out are available.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.

Property is also known as

Hotel Hacienda Ticum Tixkokob
Hotel Hacienda Ticum
Hacienda Ticum Tixkokob
Hacienda Ticum
Hotel Hacienda Ticum Yucatan, Mexico - Tixkokob
Hotel Hacienda Ticum Hotel
Hotel Hacienda Ticum Tixkokob
Hotel Hacienda Ticum Hotel Tixkokob

Frequently asked questions

Is a free cancellation option available at Hotel Hacienda Ticum?

Hotel Hacienda Ticum provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

What's there to do within easy reach of Hotel Hacienda Ticum?

This hotel is located in Tixkokob, close to Tixcocob Church and Tixkokob Central Park.

Will I be able to park at Hotel Hacienda Ticum?

Yes, self parking is offered for free at the hotel.

Is a spa located at Hotel Hacienda Ticum?

There is a full-service spa available for guests to enjoy and services include massages.

Does Hotel Hacienda Ticum feature a casino at the property?

No, Hotel Hacienda Ticum doesn't have a casino.

Is there an indoor pool at Hotel Hacienda Ticum?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools.

What do couples enjoy most about Hotel Hacienda Ticum?

There are many amenities for couples at this hotel, including 3 outdoor pools and a bar plus some guestrooms feature private pools.

Are there hot tubs at Hotel Hacienda Ticum?

No, there isn't a spa tub at this hotel.

Does Hotel Hacienda Ticum feature a restaurant that includes a breakfast menu?

Yes, Hotel Hacienda Ticum serves a cooked-to-order breakfast for a surcharge each morning at Hacienda Ticum.

Does Hotel Hacienda Ticum allow pets to stay free of charge?

No, pets aren't allowed at Hotel Hacienda Ticum.

Does Hotel Hacienda Ticum have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Hacienda Ticum?

The closest major airport to Hotel Hacienda Ticum is Mérida International Airport (MID), which is about 21.2 mi away.

Are there rooms with balconies at Hotel Hacienda Ticum?

Yes, every guestroom at Hotel Hacienda Ticum comes with a balcony with some featuring garden or pool views.

Hotel Hacienda Ticum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 36 out of 53 reviews" "
Rating 8 - Good. 11 out of 53 reviews" "
Rating 6 - Okay. 3 out of 53 reviews" "
Rating 4 - Poor. 2 out of 53 reviews" "
Rating 2 - Terrible. 1 out of 53 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Arthur

Disliked: Staff & service, property conditions & facilities
We couldn’t get into the place. We arrived and there was no one anywhere on the property. Didn’t seem like there were any guests either. The reception was completely empty. It was very eerie and we drove far out of our way for this place. We left and had to drive all the way to Cancun. Worst experience with a hotel I’ve ever had. Refund my money immediately please. Thank you. Arthur
Stayed 1 night in Aug 2023

10/10 Excellent

Jeffrey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hacienda with a beautiful mix of rustic and luxurious. Service was very attentive to all our needs. We stayed in a detached hut, which was a cool (and air conditioned) place for our family of 3.Two gorgeous pools and a lovely palapa let us cool off in the heat of the day. Delicious Yucatecan food from the restaurant for breakfast, lunch, and dinner. Amazing birdwatching on the property. Not much nearby except for Mayan ruins at Ake. But this lovely place IS your escape.
Stayed 3 nights in Feb 2023

6/10 Okay

justine

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Ok experience - bit akward
Our stay was a bit off of the normal etc Online it’s that check-in was until 12 AM but when we arrived at 10:15 nobody was there. We had to wait outside for 30 minutes and the pitch black and try and look for service to call. Through our entire stay there was no hotel reception so nothing was explained to us about breakfast or any other services etc. At one point the person from the restaurant we asked him if we could do some horses which ended up to be very different experience than he had explained etc.
Stayed 1 night in Jan 2022

6/10 Okay

justine

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Nice get away- if there was some staff
Our stay was a bit off of the normal etc Online it’s that check-in was until 12 AM but when we arrived at 10:15 nobody was there. We had to wait outside for 30 minutes and the pitch black and try and look for service to call. Through our entire stay there was no hotel reception so nothing was explained to us about breakfast or any other services etc. At one point the person from the restaurant we asked him if we could do some horses which ended up to be very different experience than he had explained etc.
Stayed 1 night in Jan 2022

8/10 Good

AB, Quintana Roo

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes stay here.
A lovey place. It seems far away but is close to Merida. The Yucatán is more than beaches. The staff are kind and attentive.The food is really good.You can have a nice massage. Go to the nearby ruins. A peaceful place to be and relax and appreciate the hospitality of Mexico.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone and hacienda was beautiful, very peaceful and secluded. Food was great also
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful. Hope it is kept that way. An spa in the future may be a good idea, as long as it stays quiet and prices don’t increase substantially.
Stayed 3 nights in Jan 2019

8/10 Good

Guera, Los Angeles

Liked: Cleanliness, staff & service
Disliked: Room comfort
The location and staff were friendly, welcoming and generally awesome. The amenities, furniture and attention to detail were lacking. Not 5 star for sure. But a nice lace to stay if you are not expecting luxury.
Stayed 2 nights in Nov 2018

10/10 Excellent

louise, camcun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hacienda
A must stay if you are in the Yucatan. Everything was superior. Staff and food was outstanding. Highly recommend this beautiful hotel.
Stayed 1 night in Nov 2017