Rooms can have better quality, the bathroom was very moist even with air flowing through it after a shower. Beds were pretty comfy just didnt like the blanket as it was itchy. Pool could have been better as it only could fit one group. They also need more better quality towels.
Water front
I requested a room in the second floor and it took three times before they could get it right.
Disco, shows, and night entertainment is excellent. Great good variety. Kids club, tennis and mini golf are very nice touches
I liked that everything was inclusive and the staff did all possible to accommodate . There was nothing I could complain about. I’m very glad I stayed there.
Excellent choice of hotels. After having been to many all-inclusives in Cancun and playa, this one easily beats them all. The food was great, always fresh. The service was always good; the staff obviously take pride in their work.
Food okay but always cold. Beds too hard. Otherwise it's got potential and I'd go back.
Reef Yucatan All Inclusive Hotel and Convention Center places you 3.9 mi (6.3 km) from Xcambó. This 147-room, 3.5-star property welcomes guests with 2 restaurants, a private beach, and an outdoor pool.
Enjoy dining at one of 2 onsite restaurants including Maalob Hanal, which specializes in international cuisine. At the end of the day, the bar/lounge is a great place to grab a drink.
All of Reef Yucatan All Inclusive Hotel and Convention Center's 147 rooms are air-conditioned and have an array of amenities, including balconies, coffee makers, and ceiling fans. Smart TVs come with cable channels. Beds sport down comforters and bathrooms offer free toiletries. Safes and phones are also standard.
Reef Yucatan All Inclusive Hotel and Convention Center features a private beach, a nightclub, and an outdoor pool. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help with concierge services, securing valuables, and luggage storage. Other amenities at this all-inclusive property include a children's pool, free WiFi in public areas, and an outdoor tennis court.
Rooms can have better quality, the bathroom was very moist even with air flowing through it after a shower. Beds were pretty comfy just didnt like the blanket as it was itchy. Pool could have been better as it only could fit one group. They also need more better quality towels.
Water front
Gracias por alojarse con nosotros! Nos preocupamos mucho por hacer que la estancia de nuestros invitados sea lo más agradable posible, por lo que agradecemos sus comentarios. Sentimos que no disfrutara al máximo de su estancia; intentaremos resolver el problema señalado. Gracias por su opinión.
Le agradecemos que se haya tomado el tiempo para compartirnos sus comentarios sobre la estancia que tuvo en Hotel Reef Yucatán. Nos sentimos muy contentos al saber que su estancia fue sumamente placentera esto nos indica que estamos por el camino indicado para ir mejorando cada día mas nuestros servicios. Agradeciendo una vez más que nos compartiera sus experiencias y esperando poder tener la oportunidad de poder servirle nuevamente.
I requested a room in the second floor and it took three times before they could get it right.
We thank you for taking the time to share your comments about your stay at Hotel Reef Yucatan. We feel very sorry and offer you a sincere apology for not being able to provide the service and attention that you deserve, we will review the areas of opportunity that you mention in a personal way. Without further thanking once and hoping that in the future we will have the opportunity to serve you again.
Disco, shows, and night entertainment is excellent. Great good variety. Kids club, tennis and mini golf are very nice touches
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
Le agradecemos que se haya tomado el tiempo para compartirnos sus comentarios sobre la estancia que tuvo en Hotel Reef Yucatán.
I liked that everything was inclusive and the staff did all possible to accommodate . There was nothing I could complain about. I’m very glad I stayed there.
We feel very happy to know that your stay was extremely pleasant, this indicates that we are on the right path to improve our services every day. Thank you once again for sharing your experiences and hoping to have the opportunity to be able to serve you again.
Le agradecemos que se haya tomado el tiempo para compartirnos sus comentarios sobre la estancia que tuvo en Hotel Reef Yucatán.
Excellent choice of hotels. After having been to many all-inclusives in Cancun and playa, this one easily beats them all. The food was great, always fresh. The service was always good; the staff obviously take pride in their work.
Le agradecemos que se haya tomado el tiempo para compartirnos sus comentarios sobre la estancia que tuvo en Hotel Reef Yucatán. Nos sentimos muy contentos al saber que su estancia fue sumamente placentera esto nos indica que estamos por el camino indicado para ir mejorando cada día mas nuestros servicios, revisaremos las áreas de oportunidad que nos menciona de manera personal. Sin más agradeciendo una vez y esperando que en un futuro nos brinde la oportunidad de servirle nuevamente.
Food okay but always cold. Beds too hard. Otherwise it's got potential and I'd go back.
We thank you for taking the time to share your comments about your stay at Hotel Reef Yucatan. We feel very sorry and offer you a sincere apology for not being able to provide the service and attention that you deserve, we will review the areas of opportunity that you mention in a personal way. Without further thanking once and hoping that in the future we will have the opportunity to serve you again.