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Reef Yucatan All Inclusive Hotel and Convention Center

3.5 out of 5.0
Overview Reviews Amenities & Policies
Km. 35.6 Carretera Progreso-Telchac, Telchac Puerto, YUC
1-844-663-2269
4.0
out of 5
"Good!"
See all 8 reviews
Room cleanliness 4.0
Service & staff 4.5
Room comfort 3.0
Hotel condition 4.0

This hotel is most popular for:

  • Everyone
  • Family
  • hotel.reviews.categoryFamilywithsmallchildren

Recent guest reviews

I requested a room in the second floor and it took three times before they could get it right.

Disco, shows, and night entertainment is excellent. Great good variety. Kids club, tennis and mini golf are very nice touches

I liked that everything was inclusive and the staff did all possible to accommodate . There was nothing I could complain about. I’m very glad I stayed there.

Excellent choice of hotels. After having been to many all-inclusives in Cancun and playa, this one easily beats them all. The food was great, always fresh. The service was always good; the staff obviously take pride in their work.

Food okay but always cold. Beds too hard. Otherwise it's got potential and I'd go back.

Km. 35.6 Carretera Progreso-Telchac Telchac Puerto YUC

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Onsite dining
  • Private beach

Reef Yucatan All Inclusive Hotel and Convention Center places you 3.9 mi (6.3 km) from Xcambó. This 147-room, 3.5-star property welcomes guests with conveniences like a private beach, an outdoor pool, and free self parking.


Dining

Enjoy dining at one of 2 onsite restaurants including Maalob Hanal, which specializes in international cuisine. Quench your thirst with a drink at the bar/lounge.


Rooms

Reef Yucatan All Inclusive Hotel and Convention Center's 147 air-conditioned rooms provide balconies, coffee makers, and ceiling fans. Smart TVs come with cable channels. Beds sport down comforters and bathrooms offer free toiletries. Other standard amenities include safes and phones.


Property features

Reef Yucatan All Inclusive Hotel and Convention Center features a private beach, a nightclub, and an outdoor pool. There's free parking if you drive. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive property include a children's pool, an outdoor tennis court, and free WiFi in public areas.

Room options

Standard Single Room

1 King Bed | Sleeps 2
$136* Per night/room Dec 9 - Dec 10

Premium Room, 1 King Bed, Ocean View

1 King Bed | Sleeps 2

Premium Double Room, Ocean View

2 Queen Beds | Sleeps 4

Standard Double Room

2 Queen Beds | Sleeps 4

Guest reviews for Reef Yucatan All Inclusive Hotel and Convention Center

Everyone (5) Family (2)
4
Everyone

By on Jul 24, 2019

Review comment responded on Jul 31, 2019

Le agradecemos que se haya tomado el tiempo para compartirnos sus comentarios sobre la estancia que tuvo en Hotel Reef Yucatán. Nos sentimos muy contentos al saber que su estancia fue sumamente placentera esto nos indica que estamos por el camino indicado para ir mejorando cada día mas nuestros servicios. Agradeciendo una vez más que nos compartiera sus experiencias y esperando poder tener la oportunidad de poder servirle nuevamente.

3
Families

I requested a room in the second floor and it took three times before they could get it right.

By on Jul 7, 2019

Review comment responded on Jul 9, 2019

We thank you for taking the time to share your comments about your stay at Hotel Reef Yucatan. We feel very sorry and offer you a sincere apology for not being able to provide the service and attention that you deserve, we will review the areas of opportunity that you mention in a personal way. Without further thanking once and hoping that in the future we will have the opportunity to serve you again.

5
Family with small children

Disco, shows, and night entertainment is excellent. Great good variety. Kids club, tennis and mini golf are very nice touches

By , from Merida on Mar 30, 2019

Review comment responded on Apr 9, 2019

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

5
Everyone

By on Mar 30, 2019

Review comment responded on Apr 1, 2019

Le agradecemos que se haya tomado el tiempo para compartirnos sus comentarios sobre la estancia que tuvo en Hotel Reef Yucatán.

5
Families

I liked that everything was inclusive and the staff did all possible to accommodate . There was nothing I could complain about. I’m very glad I stayed there.

By on Mar 5, 2019

Review comment responded on Mar 7, 2019

We feel very happy to know that your stay was extremely pleasant, this indicates that we are on the right path to improve our services every day. Thank you once again for sharing your experiences and hoping to have the opportunity to be able to serve you again.

3
Everyone

By on Jan 30, 2019

Review comment responded on Apr 1, 2019

Le agradecemos que se haya tomado el tiempo para compartirnos sus comentarios sobre la estancia que tuvo en Hotel Reef Yucatán.

4
Everyone

Excellent choice of hotels. After having been to many all-inclusives in Cancun and playa, this one easily beats them all. The food was great, always fresh. The service was always good; the staff obviously take pride in their work.

By on Dec 31, 2018

Review comment responded on Jan 4, 2019

Le agradecemos que se haya tomado el tiempo para compartirnos sus comentarios sobre la estancia que tuvo en Hotel Reef Yucatán. Nos sentimos muy contentos al saber que su estancia fue sumamente placentera esto nos indica que estamos por el camino indicado para ir mejorando cada día mas nuestros servicios, revisaremos las áreas de oportunidad que nos menciona de manera personal. Sin más agradeciendo una vez y esperando que en un futuro nos brinde la oportunidad de servirle nuevamente.

3

nice place, staff really good... rustic!

Everyone

Food okay but always cold. Beds too hard. Otherwise it's got potential and I'd go back.

By , from San Diego on Mar 24, 2017

Reef Yucatan All Inclusive Hotel and Convention Center

Km. 35.6 Carretera Progreso-Telchac, Telchac Puerto, YUC 97407
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