Pillows weren't great. Walls were thin and could hear kids in other rooms til late at night.
Overall good service. I would stay there again.
Hotel was very clean and smelled nice. Staff was very friendly and helpful. Great breakfast options for continental breakfast buffet, which items were individually wrapped. The pool was small, but adequate and clean. I’ll definitely be coming back again! I don’t like that we had to be charged an additional fee for valet parking, when there’s no option to self park. However, valet attendants were very helpful and fast when retrieving cars.
This hotel was very clean, rooms were comfortable and staff very friendly and helpful. The pool is heated which is nice and the amenities were useful. The neighborhood was a little sketchy for walking, but convenient to stores and restaurants. Not sure why the parking is not free because the garage is part of the building, but the valet were also helpful and nice.
Clean, spacious, great location
nice place
Consistent experience. Go to palace to stay when in Santa Cruz.
Reservation was cancelled after we weren’t able to arrive for check in date and staff went out of their way to get us a room despite very busy (Ironman) weekend. Front desk staff were all pleasant and helpful. Valet staff incredible!
Staff super friendly and helpful. Clean property, large comfortable rooms. Breakfast was take and go due to Covid, with nice selection. Coffee was really good and strong.
Nice property but we had an accessible room and shower was really poorly designed and water got all over the floor.
Everything was perfected..... clean room...clean hotel... walking distance to everything... great continental breakfast!
Bad service at orbits and Hyatt place
This place was great for the first leg of our trip. We stayed at a reported 4 star hotel after this one in a different city and wish we had stayed at this hotel because it was much better. I wish the pool was open later but other than that no complaints. Very clean!
Clean quiet well run price
Great location and really nice valet service. Room was spacious and clean.
Located in Westside Santa Cruz, Hyatt Place Santa Cruz is adjacent to Ocean Street and within a 15-minute walk of popular sights like Santa Cruz Beach Boardwalk. This 106-room, 3-star hotel has an outdoor pool along with a gym and a spa tub.
Free buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. At the end of the day, unwind with a drink at the bar/lounge.
TVs come with cable channels. Sofa beds, refrigerators, and coffee makers are other standard amenities.
Guests staying at Hyatt Place Santa Cruz enjoy an outdoor pool, a gym, and free WiFi in public areas. Valet parking is offered for USD 15.00 per night. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Additional amenities include a spa tub, conference space, and a business center.
Pillows weren't great. Walls were thin and could hear kids in other rooms til late at night.
Overall good service. I would stay there again.
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Hotel was very clean and smelled nice. Staff was very friendly and helpful. Great breakfast options for continental breakfast buffet, which items were individually wrapped. The pool was small, but adequate and clean. I’ll definitely be coming back again! I don’t like that we had to be charged an additional fee for valet parking, when there’s no option to self park. However, valet attendants were very helpful and fast when retrieving cars.
Thank you for the rating and comments
This hotel was very clean, rooms were comfortable and staff very friendly and helpful. The pool is heated which is nice and the amenities were useful. The neighborhood was a little sketchy for walking, but convenient to stores and restaurants. Not sure why the parking is not free because the garage is part of the building, but the valet were also helpful and nice.
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Clean, spacious, great location
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nice place
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Consistent experience. Go to palace to stay when in Santa Cruz.
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Reservation was cancelled after we weren’t able to arrive for check in date and staff went out of their way to get us a room despite very busy (Ironman) weekend. Front desk staff were all pleasant and helpful. Valet staff incredible!
Thank you for the comments and rating
Thank you for the rating and feedback