Staff was fantastic. Excellent location. Room overall was a clean. A few areas here and there that could’ve been cleaner. I will be back in the future.
Very accommodating with my arrival schedule. Hotel was clean and beautiful.
The location was excellent, close walking to Boardwalk, Wharf and Downtown. Only downside was the squeaky mattress in room 17. Really bad! If you get 17, ask to change rooms. The staff were great!!
The room was perfect! Loved the fireplace heater, jet tub and full length mirror. The view from the window was magic. Location, perfect. My only complaint is that there were too many remote controls and it was a bit noisy from trucks, cars, guest coming/leaving.
Wow awesome place to stay. Very close to the boardwalk and downtown ... walking distance. We had a great time during our stay at Santa Cruz. Plus free parking and internet. I would highly recommend this hotel.
Close to wharf and downtown. Spacious room and bathroom. Very minimal parking. Lots of street noise. No food service. Didn't empty room trash during our 4 day stay.
The building is an attractive Victorian building but they are very deceptive with their bookings via Orbitz. When we arrived they tried to put us in an unattractive building next door with rooms. After complaining, the receptionist said she’d call the manager as she said there were no rooms in Rio Vista Suites. Suddenly without even the call two rooms became available based on other reviews I can now see these are kept for people who complain. We took room 2 next to reception. The mat was dirty, the walls dirty and the shutter at the window unable to close due to a portable air conditioner placed there. There was a promise on the Orbitz booking for breakfast that doesn’t exist. Not recommended for the price AT ALL!
The location is good - walkable to the boardwalk and some other things. But it's hard to find the parking lot based on the address, and none of the advance communications I received indicated where we were supposed to park. We just happened upon it by chance. The room was comfortable and mostly clean, but there was a fairly large cobweb in one corner of the bathroom. Also, the toilet didn't work when we checked in, but maintenance fixed it shortly thereafter. The staff was all friendly, and the property is in reasonably good repair. It's not anything special, but it's definitely good enough for the price.
The hotel is clean, modern, comfortable. I was able to get to Depot Park and beach easily via walking. I had top corner room with view of river and bike trail. Only downside was the noise, however I would return.
The hotel is in a very nice location. Near both shopping and the boardwalk. The notion that this is a luxury hotel is a little disturbing. The room was very load!! if anybody is talking in the building you can hear it and if you have a downstairs room it is impossible to sleep through somebody walking above you. The breakfast is okay. I think somebody just went to costco and bought a bunch of bagels and pastries. It is much nicer than the hotels much closer to the boardwalk, but not great. There is no staff on the premises after 10 PM. I think they charge for luxury, but don't offer it. The shower is part of the bedroom. It is a large plastic enclosure that is very uncomfortable!!
Enjoyable. Quaint. Close to beach and downtown area.
An excellent base from which to explore the Boardwalk and downtown areas
The location was really nice it was close to the boardwalk, plenty of cute little shops and stores, not too far from local businesses. The only couple of flaws for me was the room size, it was smaller than i saw on the website. Also how hot it would get in there. There was no actual AC.
Located in Westside Santa Cruz within a short walk of Santa Cruz Beach Boardwalk, Rio Vista Suites is within a mile (2 km) of other popular sights such as Monterey Bay. This 12-room, 3-star hotel welcomes guests with in-room amenities like fireplaces, iPod docks, and refrigerators.
Rio Vista Suites's 12 rooms provide fireplaces, iPod docks, and microwaves. Guests can expect free WiFi and LED TVs with cable channels. Bathrooms have hair dryers, free toiletries, and bathrobes. Other standard amenities include refrigerators and ironing boards.
Guests of Rio Vista Suites enjoy free WiFi in public areas, coffee in a common area, and a garden. You can take advantage of free parking if you drive. Friendly staff can provide front-desk service during limited hours, and also offer advice about sightseeing.
Staff was fantastic. Excellent location. Room overall was a clean. A few areas here and there that could’ve been cleaner. I will be back in the future.
Very accommodating with my arrival schedule. Hotel was clean and beautiful.
Thanks for staying with us. We appreciate your feedback!
The location was excellent, close walking to Boardwalk, Wharf and Downtown. Only downside was the squeaky mattress in room 17. Really bad! If you get 17, ask to change rooms. The staff were great!!
Thanks for staying with us. We appreciate your feedback!
The room was perfect! Loved the fireplace heater, jet tub and full length mirror. The view from the window was magic. Location, perfect. My only complaint is that there were too many remote controls and it was a bit noisy from trucks, cars, guest coming/leaving.
Thanks for staying with us. We appreciate your feedback!
Wow awesome place to stay. Very close to the boardwalk and downtown ... walking distance. We had a great time during our stay at Santa Cruz. Plus free parking and internet. I would highly recommend this hotel.
Thanks for staying with us. We appreciate your feedback!
Close to wharf and downtown. Spacious room and bathroom. Very minimal parking. Lots of street noise. No food service. Didn't empty room trash during our 4 day stay.
The building is an attractive Victorian building but they are very deceptive with their bookings via Orbitz. When we arrived they tried to put us in an unattractive building next door with rooms. After complaining, the receptionist said she’d call the manager as she said there were no rooms in Rio Vista Suites. Suddenly without even the call two rooms became available based on other reviews I can now see these are kept for people who complain. We took room 2 next to reception. The mat was dirty, the walls dirty and the shutter at the window unable to close due to a portable air conditioner placed there. There was a promise on the Orbitz booking for breakfast that doesn’t exist. Not recommended for the price AT ALL!
The location is good - walkable to the boardwalk and some other things. But it's hard to find the parking lot based on the address, and none of the advance communications I received indicated where we were supposed to park. We just happened upon it by chance. The room was comfortable and mostly clean, but there was a fairly large cobweb in one corner of the bathroom. Also, the toilet didn't work when we checked in, but maintenance fixed it shortly thereafter. The staff was all friendly, and the property is in reasonably good repair. It's not anything special, but it's definitely good enough for the price.
Thanks for staying with us. We appreciate your feedback.