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Oceana Inn

2.0 out of 5.0

Recent guest reviews

I had a very nice time on my trip The room and grounds were clean and the location was very convenient

The hotel is not clean. They asked 100 USD Cash Deposit or 100 USD charge to my credit card. The place is unpleasant to stay for families. I would prefer somewhere else next time.

When we got to the Hotel we were told that there was not hot water. We asked for any discount for the inconvenience we were offered $10 off what a joke. The staff was rude. We will never stay there anytime soon.

Roaches filth and bedbugs! Horrible. The place is old and unkept. Bedsheets were stained with god bows what. Shower rusty and leaking. Tv didn't work and staff were obnoxiously absent or rude.

As I told people before who are thinking of staying here, you might want to bring your own towels. That's about it. Enjoy your stay and sleep well.

Cleanliness was expected for a quick and cheap weekend getaway, but just had a bit of a bug problem: spiders and I think small look-alike cockroach. No bed bugs though.

I didn't stay at this hotel because they wouldn't accept my puppy. They wouldn't refund my money either.

Good Location. Big Room. Great Staff! Close to the Boardwalk.

Hotel staff was extremely rude. Will never stay here again.

Towels are tiny. Room was dirty. Staff lectured us on hotel policy when we checked in before we had even set foot in the door. Very unwelcoming.

upon arrival they processed reservation, then afterward proceeded to tell me that they require a 100.00 dollar deposit. hmm, okay, received my room cards and get to the door, they don't work. walk back to office stand in line and wait, to get cards re-keyed.walk back to room only 1 card works,ugghh, any ways, there is a sign in the bathrooms stating how much you will be billed for each towel that is missing. okay since i don't steal towels what do i care. anyways, long story short, on check out day they have you stand in front of your room while they come in and check it to make sure you haven't stolen anything, towels included. they proceed to tell me that they have to charge me 8.00 dollars because my wife had removed her make-up with the the face towel and left a red stain on it. or them because apparently. there were 2. so i paid the 8.00 bucks. i do not recommend this place. stay anywhere else save yourself the the hassle.

This hotel is worth a positive review i booked the hotel w/o reading reviews bcuz of cheap price, i almost backed out once i read the reviews, but in all honesty our 2 queen, sofa bed room was bigger than expected, very clean, and service was great, our deposit was returned the very next day!!! Worth the stay

rooms clean and comfortable. shower was too small.

Blood on the main bedding, dirty floors and dirty towels. Night guy was rude. The community surrounding isn't good, don't hang out outside the rooms and stay on a top floor.

The lobby staff weren't the most friendly and wanted to charge for everything! Housekeeping were very polite, however there was a McDonald's cup in my windowsill. I had a room with two queen beds and a sofabed. The sofabed was COMPLETELY wore out. Ortiz did have the most reasonable pricing though.

Couple blocks from downtown. Aging amenities, weak breakfast. Cheap and clean.

The staff was extremely friendly, helpful and on call 24/7. My only complaint is that the sheet on the king sized bed wasn't fitted, but flat.

overall good value for the money. Staff could not get the Wifi to work at all, very disappointing. My devices work everywhere else, so there must have been some setting that they couldn't figure out on their router.

I checked the surf report after work and it looked really good for the next morning so we spontaneously booked a night so we could catch the early waves. Staying in Santa Cruz can be expensive and for what this place was, it was very expensive. It was very old and didn't seem like it was maintained very well. The room was dirty but it was just old with rust in the sink and bathtub. It was a last minute decision for us so we just packed our boards and came here. We weren't expecting much at all and didn't really care as we knew we would only be here for a few hours to sleep before we checked out and hit the water at 7am. There was a wandering guy in the parking lot that may have lived around the dumpsters but he seemed harmless. It served the intended purpose but we would probably not stay here again.

525 Ocean St Santa Cruz CA

Hotel highlights

  • Close to Santa Cruz Beach Boardwalk and Main Beach
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Oceana Inn places you within a mile (2 km) of popular attractions like Santa Cruz Beach Boardwalk and Main Beach. This 55-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking. Located in central Santa Cruz, the hotel is also near University of California Santa Cruz and Mystery Spot.


Dining

Free continental breakfast is included with your stay.


Rooms

All of Oceana Inn's 55 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can enjoy cable TV and stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries.


Property features

At Oceana Inn, guests have access to free WiFi in public areas, a seasonal outdoor pool, and express check-in. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. This hotel also has express check-out.

Room options

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Standard Room, 2 Queen w/Sofabed

Queen 2 | Sleeps 6

Guest reviews for Oceana Inn

Everyone (17) Couples (38) Business (8) Family (30) Other (15) Friends (11)
4

nice clean place close to the boardwalk

Everyone

I had a very nice time on my trip The room and grounds were clean and the location was very convenient

By , from pleasanton on Jul 16, 2017

2

the hotel is not clean at all

Everyone

The hotel is not clean. They asked 100 USD Cash Deposit or 100 USD charge to my credit card. The place is unpleasant to stay for families. I would prefer somewhere else next time.

By , from San Diego on Jun 30, 2017

1

no hot water

Everyone

When we got to the Hotel we were told that there was not hot water. We asked for any discount for the inconvenience we were offered $10 off what a joke. The staff was rude. We will never stay there anytime soon.

By on Jun 12, 2017

1

awful! stay away!!!

Everyone

Roaches filth and bedbugs! Horrible. The place is old and unkept. Bedsheets were stained with god bows what. Shower rusty and leaking. Tv didn't work and staff were obnoxiously absent or rude.

By on May 25, 2017

4

close to all the convienences

Everyone

As I told people before who are thinking of staying here, you might want to bring your own towels. That's about it. Enjoy your stay and sleep well.

By on Feb 24, 2017

3

good price

Everyone

By on Nov 7, 2016

3

weekend getaway

Everyone

Cleanliness was expected for a quick and cheap weekend getaway, but just had a bit of a bug problem: spiders and I think small look-alike cockroach. No bed bugs though.

By , from Reno, NV on Oct 2, 2016

1

i want my money back!

Everyone

I didn't stay at this hotel because they wouldn't accept my puppy. They wouldn't refund my money either.

By on Sep 4, 2016

5

good location. big room. great staff!

Everyone

Good Location. Big Room. Great Staff! Close to the Boardwalk.

By , from California on Aug 9, 2016

1
Everyone

Hotel staff was extremely rude. Will never stay here again.

By on Aug 8, 2016