Quality Inn Santa Cruz

2.5 star property
Pet-friendly hotel with free breakfast connected to a shopping center in Santa Cruz

Choose dates to view prices

Photo gallery for Quality Inn Santa Cruz

Lobby
Desk, blackout drapes, soundproofing, iron/ironing board
Lobby
Property amenity
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Laundry
  • Breakfast included
  • Parking included
  • 24/7 front desk

Explore the area

Map
1101 Ocean St, Santa Cruz, CA, 95060
  • Ocean Street
    ‪1 min walk‬
  • Santa Cruz Wharf
    ‪3 min drive‬
  • Santa Cruz Beach Boardwalk
    ‪3 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪45 min drive‬

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Room options

Suite, 1 King Bed, Non Smoking

  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Patio

8.0 out of 10
Very good
(13 reviews)
  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(14 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(8 reviews)
  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Santa Cruz

Located in Westside Santa Cruz within 2 miles (3 km) of Santa Cruz Beach Boardwalk, Quality Inn Santa Cruz is within a few miles (5 km) of other popular sights such as Monterey Bay. The 42 rooms at this hotel include refrigerators and microwaves and guests can enjoy free breakfast. It's connected to a shopping center in central Santa Cruz and also close to University of California, Santa Cruz and Mystery Spot.

What's nearby

  • Ocean Street - 1 min walk - 0.0 miles
  • Pacific Avenue - 10 min walk - 0.6 miles
  • Santa Cruz Wharf - 3 min drive - 1.8 miles
  • Santa Cruz Beach Boardwalk - 3 min drive - 1.8 miles
  • Mystery Spot - 7 min drive - 3.6 miles

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 41 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Mariannes Ice Cream - ‬1 min walk
  • ‪Jack in the Box - ‬6 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Taqueria Los Pericos - ‬9 min walk

About this property

Quality Inn Santa Cruz

Pet-friendly hotel with free breakfast connected to a shopping center in Santa Cruz
Quality Inn Santa Cruz features free WiFi in public areas, a seasonal outdoor pool, and coffee in a common area. You can take advantage of free parking if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include express check-in, express check-out, and a terrace.
Guests can expect to find 37-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and designer toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include a seasonal outdoor pool.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas
  • Renovated entire property - May 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30.00 per pet, per night, plus a deposit of USD 100.00 per stay
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Cribs/infant beds are available for USD 25 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 25 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from March to September.
  • Pool access available from 9 AM to 9 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Quality Inn Santa Cruz
Quality Santa Cruz
Santa Cruz Quality Inn
Quality Hotel Santa Cruz
Quality Inn Santa Cruz Hotel
Quality Inn Santa Cruz Santa Cruz
Quality Inn Santa Cruz Hotel Santa Cruz

Frequently asked questions

Is a free cancellation option available at Quality Inn Santa Cruz?

Quality Inn Santa Cruz offers free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Quality Inn Santa Cruz?

As of Jul 12, 2025, prices found for a 1-night stay for 2 adults at Quality Inn Santa Cruz on Jul 27, 2025 start from $116.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Quality Inn Santa Cruz?

This hotel is situated in Westside Santa Cruz within a 10-minute walk of Ocean Street and Pacific Avenue. You'll also find Santa Cruz Beach Boardwalk and Monterey Bay within a short drive.

Is there parking available at Quality Inn Santa Cruz?

Yes, self parking is offered for free at the hotel. RV/bus/truck parking is also available for guests.

Does Quality Inn Santa Cruz include a casino at the property?

No, Quality Inn Santa Cruz doesn't have a casino.

Will I find an indoor pool at Quality Inn Santa Cruz?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9 AM and 9 PM and the seasonal pool is normally open from March until September.

What amenities will couples enjoy at Quality Inn Santa Cruz?

Couples staying at this hotel will appreciate amenities like a seasonal outdoor pool and free breakfast plus some guestrooms include free Internet access.

Are there hot tubs at Quality Inn Santa Cruz?

No, there isn't a spa tub at this hotel.

Does Quality Inn Santa Cruz have a restaurant with a breakfast menu?

Quality Inn Santa Cruz offers free continental breakfast each morning though there is no restaurant.

Will Quality Inn Santa Cruz allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Quality Inn Santa Cruz for a fee of USD 30.00 per pet, per night. A deposit of USD 100.00 per stay is collected.

Are there connecting rooms at Quality Inn Santa Cruz?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Quality Inn Santa Cruz?

The closest major airport to Quality Inn Santa Cruz is Watsonville, CA (WVI-Watsonville Municipal), which is 15.4 mi away (17 minutes by car). Another top airport is Norman Y. Mineta San Jose Intl. Airport (SJC), which is around 27.3 mi away.

Are there rooms with balconies that I can book at Quality Inn Santa Cruz?

Yes, some guestrooms at this hotel offer either a balcony or a patio.

Quality Inn Santa Cruz Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 281 out of 1005 reviews
Rating 8 - Good. 375 out of 1005 reviews
Rating 6 - Okay. 188 out of 1005 reviews
Rating 4 - Poor. 93 out of 1005 reviews
Rating 2 - Terrible. 68 out of 1005 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

You might get a nice room, maybe not!

During our 2 night stay we were transferred between three different rooms. The first room we were assigned was in the last room on the 2nd floor which was surrounded by rooms of people living on the property. Residents were smoking and drinking outside. Our neighboring room had trash spilled out on the walkway everywhere. When we entered the room it reeked of cigarettes, the entire floor was scratched up, the tub was dirty and the dresser was moved from the wall. We complained and were offered another room on the 1st floor. This room was in better condition but average. No foul odor. or neighboring residents. We realized the first night that the toilet base appeared to be leaking but didn’t see water. On the second night after being out all day and coming back, the first toilet use made the toilet leak and pool over the entire bathroom floor slowly. We complained and were then moved to a third room. This room was back on the 2nd floor and was by far the best room with everything in great confirmation. This room represented exactly what was advertised and what we hoped for during booking. Updated bathroom, clean floors, nice bedding, no foul odors at all and no residents who live on the property as neighbors. Overall, being switched between three rooms total was of course not ideal and we were at least thankful for the final room we got. The staff were as accommodating as they could be but I would never return and don’t recommend this hotel.
Room #1 floor example.
Location of potential leak in Room #2
Pooling water from toilet base in Room #2
Only SOME of the trash near our neighboring Room #1
Stayed 2 nights in Apr 2025

10/10 Excellent

Dianne

Traveled with family
Liked: Property conditions & facilities
Clean room, comfortable bed, nice staff. Older facility and nothing fancy, but if you need a place to stay in Santa Cruz, it works well. Small offering for breakfast.
Stayed 1 night in Apr 2025

6/10 Okay

Gladis Lizeth

Liked: Staff & service
Stayed 1 night in Apr 2025

4/10 Poor

Abram

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
The waffle maker was disgustingly dirty. Breakfast wasn't avaible until 8am. This place is only a 1 night stop.
Stayed 2 nights in Apr 2025

6/10 Okay

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Good location in town, breakfast is quite meager
Stayed 3 nights in Mar 2025

8/10 Good

Dorota

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the place, but you need to remember it is a motel not a hotel.
Stayed 2 nights in Feb 2025

6/10 Okay

Calvin

Traveled with family
Disliked: Amenities
There is one thing that stood out on this stay and that’s this. I check in a go to my room. I open the door to my room and there is a girl on the mattress and she looks at me and says hey what’s up. I look at her and reply the guy at the front desk gave me this room but clearly he messed up. The girl on the bed replies yeah the same thing happened to her yesterday as well. The whole experience made me want to pack up and leave but it was late and I was tired so I stayed. I told the fri tv deal about what happened and the gave me a new room Key
Stayed 1 night in Mar 2025

2/10 Terrible

Shane

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Very Deceiving run down hotel .

Dint even check in. Pulled up and the parking lot was full of homeless people and people living out of there cars. I didnt feel like my work vehicle was safe. Easy potential break in . The pics of the hotel make it seem like its another hotel. Very deceiving. I will have tobyry and get my money back
Stayed 1 night in Mar 2025

8/10 Good

JaNeille

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet hotel, small breakfast.
Stayed 1 night in Mar 2025

8/10 Good

Valarie

Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible experience- Unsafe and unprofessional.

I had a very unsettling experience at this motel. As soon as I arrived, I felt unsafe. There were people in the parking lot openly smoking crack, and on the balcony, others were barbecuing. The environment was chaotic, and I honestly didn't feel comfortable getting out of my car. I immediately requested a refund, and they refused to give me one. It's clear they don't care about the safety or well being of their guests. Stay clear.
Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Traveled with family
Liked: Amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2025

10/10 Excellent

Alejandra

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The stay has been excellent & cleanliness of the room implacable
Stayed 1 night in Feb 2025

10/10 Excellent

SANDRA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon checking in the front desk gentleman was so kind and friendly and also gave us information on the boardwalk me and my family stayed a night to enjoy time together and have fun in Santa Cruz beach boardwalk
Stayed 1 night in Feb 2025

6/10 Okay

Glennis

Liked: Cleanliness
Stayed 2 nights in Dec 2024

8/10 Good

John

Stayed 3 nights in Nov 2024

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great thank you!
Stayed 2 nights in Nov 2024

10/10 Excellent

DONNA

Traveled with family
Stayed 1 night in Dec 2024

2/10 Terrible

Allison

Disliked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

LUZVIMINDA

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Kevine

Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
It was fine for a cheap hotel. Don't count on the breakfast. If it's open at all (8-10am) there isn't really much offered other than bananas, coffee.
Stayed 6 nights in Nov 2024

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this place.

This is the second time we’ve stayed here because it’s family friendly and not far from anything. The staff is always friendly and the hotel though on a busy street is quiet.
Stayed 2 nights in Nov 2024

4/10 Poor

Aaron

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024