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Quality Inn Santa Cruz Downtown Area

2.5 star property
Pet-friendly hotel with free breakfast connected to a shopping center in Santa Cruz

Choose dates to view prices

Photo gallery for Quality Inn Santa Cruz Downtown Area

Lobby
Lobby
Property amenity
Lobby
Desk, blackout drapes, soundproofing, iron/ironing board

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Laundry
  • Breakfast included
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
1101 Ocean St, Santa Cruz, CA, 95060
  • Place, Ocean Street
    ‪1 min walk‬
  • Place, Pacific Avenue
    ‪8 min walk‬
  • Place, Santa Cruz Beach Boardwalk
    ‪4 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(21 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(12 reviews)
  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Patio

Standard Room, 1 King Bed, Non Smoking, Patio | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Patio

7.8 out of 10
Good
(16 reviews)
  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower) | Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Smoking

Room, 1 King Bed, Accessible, Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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Exterior

Holiday Inn Express Hotel & Suites Santa Cruz by IHG

Westside Santa Cruz
  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
8.6 out of 10, Excellent, 1,169 reviews
$107 nightly
The price is $124
Dec 2 - Dec 3
Total with taxes and fees
Holiday Inn Express Hotel & Suites Santa Cruz by IHG

About the neighborhood

Santa Cruz

Located in Westside Santa Cruz within 2 miles (3 km) of Santa Cruz Beach Boardwalk, Quality Inn Santa Cruz Downtown Area is within a few miles (5 km) of other popular sights such as Monterey Bay. The 42 rooms at this hotel include refrigerators and microwaves and guests can enjoy free breakfast. Centrally located in Santa Cruz, the hotel is connected to a shopping center, and a short walk from Ocean Street and Pacific Avenue.

What's nearby

  • Ocean Street - 1 min walk - 0.1 miles
  • Pacific Avenue - 8 min walk - 0.5 miles
  • Mission Santa Cruz - 10 min walk - 0.6 miles
  • Santa Cruz Wharf - 4 min drive - 1.8 miles
  • Santa Cruz Beach Boardwalk - 4 min drive - 1.8 miles

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 45 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Taqueria Los Pericos - ‬9 min walk
  • ‪Jack in the Box - ‬7 min walk
  • ‪Chipotle Mexican Grill - ‬13 min walk

About this property

Quality Inn Santa Cruz Downtown Area

Pet-friendly hotel with free breakfast connected to a shopping center in Santa Cruz
Quality Inn Santa Cruz Downtown Area features free WiFi in public areas, a seasonal outdoor pool, and coffee in a common area. You can take advantage of free parking if you drive. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include express check-in, express check-out, and a terrace.
Guests can expect to find 37-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and designer toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include a seasonal outdoor pool.

Similar properties

Reception
Comfort Inn Santa Cruz North
  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
8.6 out of 10, Excellent, 1,173 reviews
$89 nightly
The price is $103
Dec 1 - Dec 2
Total with taxes and fees
Comfort Inn Santa Cruz North

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas
  • Renovated entire property - May 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30.00 per pet, per night, plus a deposit of USD 100.00 per stay
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Cribs/infant beds are available for USD 25 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 25 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from March to September.
  • Pool access available from 9 AM to 9 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Quality Inn Santa Cruz
Quality Santa Cruz
Santa Cruz Quality Inn
Quality Hotel Santa Cruz
Quality Inn Santa Cruz Hotel
Quality Inn Santa Cruz Santa Cruz
Quality Inn Santa Cruz Hotel Santa Cruz

Frequently asked questions

Is a free cancellation option available at Quality Inn Santa Cruz Downtown Area?

Quality Inn Santa Cruz Downtown Area offers free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Quality Inn Santa Cruz Downtown Area?

As of Nov 28, 2025, prices found for a 1-night stay for 2 adults at Quality Inn Santa Cruz Downtown Area on Dec 4, 2025 start from $86.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Quality Inn Santa Cruz Downtown Area?

This hotel is situated in Westside Santa Cruz, just steps from Ocean Street. You'll also find Monterey Bay and Santa Cruz Beach Boardwalk within a short drive.

Is there parking available at Quality Inn Santa Cruz Downtown Area?

Yes, self parking is offered for free at the hotel. RV/bus/truck parking is also available for guests.

Does Quality Inn Santa Cruz Downtown Area include a casino at the property?

No, Quality Inn Santa Cruz Downtown Area doesn't have a casino.

Will I find an indoor pool at Quality Inn Santa Cruz Downtown Area?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9 AM and 9 PM and the seasonal pool is normally open from March until September.

What amenities will couples enjoy at Quality Inn Santa Cruz Downtown Area?

Couples staying at this hotel will appreciate amenities like a seasonal outdoor pool and free breakfast plus some guestrooms include free Internet access.

Does Quality Inn Santa Cruz Downtown Area have a hot tub?

No, this hotel doesn't have a spa tub.

Does Quality Inn Santa Cruz Downtown Area have a restaurant with a breakfast menu?

Quality Inn Santa Cruz Downtown Area offers free continental breakfast each morning though there is no restaurant.

Will Quality Inn Santa Cruz Downtown Area allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Quality Inn Santa Cruz Downtown Area for a fee of USD 30.00 per pet, per night. A deposit of USD 100.00 per stay is collected.

Does Quality Inn Santa Cruz Downtown Area have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Quality Inn Santa Cruz Downtown Area?

The closest major airport to Quality Inn Santa Cruz Downtown Area is Watsonville, CA (WVI-Watsonville Municipal), which is 15.4 mi away (26 minutes by car). Another top airport is Norman Y. Mineta San Jose Intl. Airport (SJC), which is around 27.3 mi away.

Can I book a room with a balcony at Quality Inn Santa Cruz Downtown Area?

Yes, some guestrooms at this hotel offer either a balcony or a patio.

Quality Inn Santa Cruz Downtown Area Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 289 out of 1001 reviews
Rating 8 - Good. 368 out of 1001 reviews
Rating 6 - Okay. 189 out of 1001 reviews
Rating 4 - Poor. 89 out of 1001 reviews
Rating 2 - Terrible. 66 out of 1001 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

MARCO

Liked: Cleanliness, staff & service, property conditions & facilities
I like location and breakfast
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveler

Traveled with group, Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

James

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a pretty decent motel with good rates. It was pretty clean. The rooms were really nice. The area was really nice too across the street is a really good ice cream shop and if you like a cannabis store, there’s a restaurant up the street and a Denny’s all within three minute walking distance The bed and everything were really good. They were all clean. The bathrooms were nice. I wasn’t there too much because I was exploring the city and the beaches, but it was really nice and the front desk was also very nice and friendly. The only thing I would say is the breakfast it could’ve been a little bit better but it was not bad all in all, and I was able to eat something early in the morning so that I didn’t have to go somewhere and get something to eat, but they do have a nice mini fridge and microwave in the room so you can definitely always stock that if you need to this is my second time going there and I’ll probably go again like I said decent pricing. The hotel is really clean. The staff is really friendly and it’s kind of right in the middle of a bunch of things that you can just walk to if you want to.
Stayed 2 nights in Jul 2025

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Mirna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Thanks
Stayed 1 night in Aug 2025

4/10 Poor

Yvette

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Eric Y

Stayed 1 night in Aug 2025

6/10 Okay

Lilia, Lakewood

Stayed 1 night in Aug 2025

10/10 Excellent

Elijah

Stayed 3 nights in Aug 2025

10/10 Excellent

kylie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Selena

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They clam to be a family business but had no heart for my kids and I.
Stayed 2 nights in Aug 2025

8/10 Good

Stephen

Traveled with family
No thanks
Stayed 2 nights in Aug 2025

6/10 Okay

Rosie

Traveled with family
Disliked: Room comfort

Good for one night

Bathroom window and window by the closet open easily, which was a little worrisome. Beds and linens were clean. Beds were extremely stiff and small for being a queen size. Staff was worth the stay was very friendly and polite.
Stayed 1 night in Aug 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, quiet location
Stayed 2 nights in Jul 2025

8/10 Good

Michelle

Traveled with partner
It was nice for the most part had a few issues but found it easy to get it resolved would stay again !
Stayed 2 nights in Aug 2025

8/10 Good

Lilly

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
good just no internet and couldn't get tv channels. Great location and staff very friendly
Stayed 1 night in Jul 2025

2/10 Terrible

Vernell

Disliked: Cleanliness, staff & service, property conditions & facilities
I schedule 2-nights & 3-days then on a taped call told cancellation policy- prior 2-days can cancel within 2-days $200.00 charge. No refund after registration date. I Cancelled registration 3-days prior. Quality Inn then told me Expedia policy No Refund and Expedia email refund based on Quality Inn. Then told by Quality Inn policy is No Refund but never got written cancellation policy from Quality Inn. Request $1281.00 be refund to American Express card. Please forward Corporate response to vernell.realchoices@yahoo.com
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

veronica

Stayed 1 night in Aug 2025

8/10 Good

Tamara, Grass valley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean. Kinda creepy location. Little noisey cause its located right by freeway. Overall it was an comfortable stay.
Stayed 1 night in Aug 2025

8/10 Good

kristine

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was too small to swim in and the neighbors were close. They gave us the nice third room which was nice to have.
Stayed 1 night in Aug 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
I like to be honest when reviewing places I have stayed. Prior to booking I read some pretty nasty reviews of this hotel. It wasn’t the nicest place I have stayed in, but it was clean, convenient and well priced. I needed a bed and bathroom, and that is what I got. It wasn’t as bad as some of the reviews I read before booking. It’s location was perfect for my trip. I was visiting a friend and he was about 5 minutes from there. I will stay there again if I have another trip to Santa Cruz
Stayed 2 nights in Aug 2025

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Lucila

Traveled with family
Liked: Amenities
Clean room, nice size mini refrigerator. Continental breakfast is okay, but better than anything. Parking is limited at night, and a bit of homeless people in the parking on one of the nights but didn’t see any issues the next day.
Stayed 2 nights in Jul 2025

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