Hyatt Place Santa Cruz

3.0 star property

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Photo gallery for Hyatt Place Santa Cruz

Terrace/patio
Property video
Exterior
Food and drink
Room, 1 King Bed with Sofa bed, Courtyard View | View from room

Room options

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(125 reviews)
  • 390 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds (2 Queen & 1 Sofa Bed)

9.4 out of 10
Exceptional
(89 reviews)
  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (High Floor)

9.6 out of 10
Exceptional
(30 reviews)
  • 390 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds (High Floor, 2 Queen & 1 Sofa Bed)

9.4 out of 10
Exceptional
(21 reviews)
  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible (With Shower)

9.0 out of 10
Wonderful
(16 reviews)
  • 390 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds, Accessible, Bathtub (2 Queen & 1 Sofa Bed)

8.4 out of 10
Very good
(14 reviews)
  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Courtyard View

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Santa Cruz

Located in Westside Santa Cruz within a short walk of Santa Cruz Beach Boardwalk, Hyatt Place Santa Cruz is within a few miles (5 km) of other popular sights such as Monterey Bay. This 106-room, 3-star hotel has an outdoor pool along with free in-room WiFi and a gym.

What's nearby

  • Ocean Street - 2 min walk - 0.1 miles
  • Pacific Avenue - 6 min walk - 0.4 miles
  • Main Beach - 13 min walk - 0.7 miles
  • Santa Cruz Beach Boardwalk - 13 min walk - 0.7 miles
  • Santa Cruz Wharf - 16 min walk - 0.9 miles

Getting around

  • Watsonville, CA (WVI-Watsonville Municipal) - 25 min drive

Restaurants

  • ‪Pizza My Heart - ‬11 min walk
  • ‪Jack in the Box - ‬8 min walk
  • ‪Woodstock's Pizza Santa Cruz - ‬11 min walk
  • ‪Pacific Cookie Company - ‬11 min walk
  • ‪Five Guys Santa Cruz - ‬12 min walk

About this property

Hyatt Place Santa Cruz

Guests staying at Hyatt Place Santa Cruz enjoy an outdoor pool, a gym, and free WiFi in public areas. Valet parking is offered for USD 23 per night. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include a hot tub, conference space, and a business center.
Guests can expect free WiFi and TVs with cable channels. Refrigerators, coffee makers, and laptop-compatible safes are other standard amenities.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 23 per night; includes in/out privileges)
  • Limited onsite valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 2,497 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered valet parking fee: USD 23 per night (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Santa Cruz Hotel
Hyatt Place Santa Cruz Hotel
Hyatt Place Santa Cruz Santa Cruz
Hyatt Place Santa Cruz Hotel Santa Cruz

Frequently asked questions

Is free cancellation available at Hyatt Place Santa Cruz?

Hyatt Place Santa Cruz offers free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Hyatt Place Santa Cruz?

As of Mar 28, 2026, prices found for a 1-night stay for 2 adults at Hyatt Place Santa Cruz on Apr 15, 2026 start from $147, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Hyatt Place Santa Cruz?

This hotel is situated in Westside Santa Cruz, just steps from Ocean Street. You'll also find Santa Cruz Beach Boardwalk and Monterey Bay within a short drive.

Will I be able to park at Hyatt Place Santa Cruz?

Yes, secured valet parking is offered for USD 23 per night with in/out privileges. Though parking is limited parking, an electric car charging station and wheelchair-accessible van parking are also available.

Does Hyatt Place Santa Cruz have a casino at the property?

No, Hyatt Place Santa Cruz doesn't have a casino.

Is there an indoor pool at Hyatt Place Santa Cruz?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 10:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Hyatt Place Santa Cruz?

Couples staying at this hotel will appreciate amenities like an outdoor pool and a bar/lounge plus some guestrooms include a courtyard view.

Does Hyatt Place Santa Cruz have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hyatt Place Santa Cruz feature a restaurant that includes a breakfast menu?

Hyatt Place Santa Cruz offers free buffet breakfast each morning though there is no restaurant.

Does Hyatt Place Santa Cruz allow pets to stay for free?

No, pets aren't allowed at Hyatt Place Santa Cruz though service animals are welcome.

Does Hyatt Place Santa Cruz have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hyatt Place Santa Cruz?

The closest major airport to Hyatt Place Santa Cruz is Watsonville, CA (WVI-Watsonville Municipal), which is 16.1 mi away (25 minutes by car). Another top airport is Norman Y. Mineta San Jose Intl. Airport (SJC), which is around 27.8 mi away.

Can I book a room with a balcony at Hyatt Place Santa Cruz?

No, there aren't any guestrooms at Hyatt Place Santa Cruz that offer a balcony.

Hyatt Place Santa Cruz Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 672 out of 1004 reviews
Rating 8 - Good. 225 out of 1004 reviews
Rating 6 - Okay. 60 out of 1004 reviews
Rating 4 - Poor. 24 out of 1004 reviews
Rating 2 - Terrible. 23 out of 1004 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Fernando

Stayed 1 night in Dec 2025

8/10 Good

saranchowdary

Stayed 1 night in Dec 2025

10/10 Excellent

Suninderjeet Singh

Stayed 1 night in Dec 2025

10/10 Excellent

Dalong

overall pretty nice
Stayed 1 night in Dec 2025

6/10 Okay

Tatiana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff could be friendlier.
Stayed 1 night in Dec 2025

8/10 Good

Jose

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Zoe

Stayed 1 night in Dec 2025

10/10 Excellent

Charlie

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was lovely! Room was clean and so nice! Awesome view of the pool area.
Stayed 1 night in Dec 2025

10/10 Excellent

Denicia

Stayed 1 night in Dec 2025

10/10 Excellent

Maricela

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was very comfortable, and clean
Stayed 1 night in Dec 2025

8/10 Good

Tricia

Traveled with family
Liked: Cleanliness, property conditions & facilities
The room was clean and the breakfast options were good. I was not aware there would be a twenty dollar valet parking fee, which was not ideal since we only stayed one night and arrived around ten pm. The front desk staff was not very friendly and did not seem happy or particularly helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Nancy

Stayed 1 night in Dec 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Very clean and great rooms!
Stayed 4 nights in Dec 2025

10/10 Excellent

Peggy

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Good location
Stayed 3 nights in Dec 2025

8/10 Good

Ann, Burbank

Traveled with partner
Liked: Cleanliness, property conditions & facilities
My stay was fine. I just don't understand why there's no water dispenser available at the lobby.
Stayed 2 nights in Dec 2025

10/10 Excellent

Cathryn

Liked: Cleanliness, property conditions & facilities
Clean room, helpful staff, underground parking, hot breakfast buffet—all reasons to stay here.
Stayed 1 night in Nov 2025

10/10 Excellent

Isaul

Stayed 4 nights in Oct 2025

10/10 Excellent

Wilfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had trouble locating the toilet plunger but otherwise very pleasant overall experience. Will consider being back here again!
Stayed 4 nights in Nov 2025

8/10 Good

Ashley

Stayed 1 night in Nov 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities
Beautiful room, very clean and spacious. Comfortable bed and couch. All the staff I encountered were very kind.
Stayed 2 nights in Nov 2025

8/10 Good

DEAN

Business traveler
Liked: Cleanliness, staff & service, amenities
Room is ok. Shower barely sprayed enough water. Staff is very friendly and i love the Valet parking.
Stayed 1 night in Nov 2025

10/10 Excellent

Victoria

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff here were next level courteous. Everyone from the front desk staff (check in AND check out), to the Valet, to Housekeeping, this hotel ensures you feel welcomed. Thank you for the amazing experience. We will be back!
Stayed 1 night in Nov 2025

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good find for our family if 6 adults. Spacious rooms. Suggestions are to provide body lotion in the room. Also, for our room the TV is a bit small based on distance from bed to TV. Might be that room was a little bigger than other rooms. Enjoyed hot tub being open until 10 pm. We were able to walk to boardwalk and pier which was appreciated. Not a big fan of extra fees like paying to park but the valet staff was friendly.
Stayed 2 nights in Nov 2025

10/10 Excellent

Azin

Liked: Cleanliness, staff & service, amenities
Clean, nice staff, easy location
Stayed 4 nights in Sep 2025

10/10 Excellent

Luis

Stayed 2 nights in Oct 2025