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Holiday Inn Express & Suites Tijuana Otay by IHG

Property class: 3

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Photo gallery for Holiday Inn Express & Suites Tijuana Otay by IHG

A hotel entrance with a modern design, featuring a stone facade, a covered entrance area, and a parking lot.
An outdoor seating area with a stone bench and chairs, surrounded by green plants and decorative mirrors.
An outdoor seating area with stone planters and green plants.
A modern hotel lobby with multiple seating areas, including round tables and chairs, and a visible reception desk.
A reception desk with two monitors, a printer, and two chairs in a modern lobby with blue walls and a tiled floor.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
Lazaro Cardenas 2539, Col. La Pechuga, Tijuana, BC, 22425
  • Place, Alameda Otay
    ‪1 min walk‬
  • Place, Caliente Casino
    ‪1 min walk‬
  • Place, Autonomous University of Baja California
    ‪8 min walk‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪4 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a television, and a window.

Suite, 2 Queen Beds

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

A modern bathroom with a toilet, a sink, and a mirror.

Standard Room, 1 King Bed, Accessible Bathtub

10.0 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a window with a view.

Suite, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A modern bathroom with a toilet, a sink, and a mirror.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(28 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

A hotel room with two beds, a desk, a chair, a window, and a wall-mounted phone.

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

A hotel room with a large bed, a chair, a desk, and a window.

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with a bed, a desk with a chair, a television, and a door leading to another room.

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(86 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room (Superior)

A hotel room with two beds, a desk, a chair, a television, and a window.

Superior Room (Superior)

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Tijuana

Located in Mesa de Otay, Holiday Inn Express & Suites Tijuana Otay by IHG is next to Alameda Otay and Caliente Casino. This 135-room, 3-star hotel welcomes guests with free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Alameda Otay - 1 min walk - 0.0 miles
  • Caliente Casino - 1 min walk - 0.1 miles
  • Autonomous University of Baja California - 8 min walk - 0.5 miles
  • High Performance Center in Tijuana - 15 min walk - 0.8 miles
  • U.S. Consulate General Tijuana - 17 min walk - 0.9 miles

Getting around

  • Beyer Blvd Trolley Station - 24 min drive
  • San Diego Santa Fe Depot - 26 min drive
  • Tijuana Intl. Airport (TIJ) - 14 min drive

Restaurants

  • ‪ComicX Tijuana Plaza Alameda Otay - ‬2 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Café de la Flor - ‬12 min walk
  • ‪Buffalo Wild Wings - ‬3 min walk
  • ‪Baristi - ‬5 min walk

About this property

Holiday Inn Express & Suites Tijuana Otay by IHG

Holiday Inn Express & Suites Tijuana Otay by IHG features a gym, free WiFi in public areas, and a business center. There's free parking if you drive. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, a computer station, and express check-in.
55-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and safes are also available. Change of towels is available on request.
Recreational amenities at the hotel include a fitness center.

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  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2021
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MXN 2000 per accommodation, per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

Property is also known as

Holiday Inn Express Suites Tijuana Otay by IHG
Holiday Inn Express Suites Tijuana Otay an IHG Hotel
Holiday Inn Express & Suites Tijuana Otay by IHG Hotel
Holiday Inn Express & Suites Tijuana Otay by IHG Tijuana
Holiday Inn Express & Suites Tijuana Otay by IHG Hotel Tijuana

Frequently asked questions

Are free cancellation options available at Holiday Inn Express & Suites Tijuana Otay by IHG?

Holiday Inn Express & Suites Tijuana Otay by IHG offers free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Express & Suites Tijuana Otay by IHG?

As of Nov 7, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Tijuana Otay by IHG on Nov 13, 2026 start from $138, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Holiday Inn Express & Suites Tijuana Otay by IHG?

This hotel is situated in Mesa de Otay, just steps from Alameda Otay and Caliente Casino. You'll also find Otay Sports Fields and Amistad Park less than a mile away.

Is there parking available at Holiday Inn Express & Suites Tijuana Otay by IHG?

Yes, self parking is offered for free at the hotel. Though parking is limited parking, wheelchair-accessible parking is also available.

Does Holiday Inn Express & Suites Tijuana Otay by IHG feature a casino?

No, Holiday Inn Express & Suites Tijuana Otay by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express & Suites Tijuana Otay by IHG?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Holiday Inn Express & Suites Tijuana Otay by IHG?

Couples staying at this hotel will appreciate amenities like a pillow menu as well as a free daily breakfast and a gym.

Does Holiday Inn Express & Suites Tijuana Otay by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express & Suites Tijuana Otay by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn Express & Suites Tijuana Otay by IHG serves free continental breakfast each morning from its snack bar.

Will Holiday Inn Express & Suites Tijuana Otay by IHG allow pets to stay for free?

No, pets and service animals aren't allowed at Holiday Inn Express & Suites Tijuana Otay by IHG.

Does Holiday Inn Express & Suites Tijuana Otay by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Holiday Inn Express & Suites Tijuana Otay by IHG?

The closest major airport to Holiday Inn Express & Suites Tijuana Otay by IHG is Tijuana Intl. Airport (TIJ), which is 4.2 mi away (14 minutes by car). Another top airport is San Diego Intl. Airport (SAN), which is located 27.1 mi away (44-minute drive).

Are there rooms with balconies at Holiday Inn Express & Suites Tijuana Otay by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Express & Suites Tijuana Otay by IHG.

Holiday Inn Express & Suites Tijuana Otay by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 861 out of 1008 reviews
Rating 8 - Good. 91 out of 1008 reviews
Rating 6 - Okay. 16 out of 1008 reviews
Rating 4 - Poor. 14 out of 1008 reviews
Rating 2 - Terrible. 26 out of 1008 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staying! Nice staff, clean facilities, tasty breakfast.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet Hotel, Good Breakfast and Nice AC
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is clean and next to alot of things to do
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the room, clean quiet and comfortable.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people and great location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is always our go to. Its always clean and the staff is always friendly.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great stay
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is perfect and the location is the best
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is one of the best, and the property is like a brand. New breakfast are perfect. That was the best hotel I ever have.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location, great customer service, and the breakfast was superb
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very convenient in newer part of Tijuana. There are plenty of restaurants around. It is very close to the Otay border crossing.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very nice staff . In a safe environment and quiet area. Worth it for the price.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly breakfast was fresh and good
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 4th time staying here and we love the location of the Hotel. Staff is always very friendly and very helpful. Rooms are always clean and comfortable. Will definitely be coming back.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, excellent staff.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent place and location
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Loved everything about the stay
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was amazing
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
I was impressed with the cleanliness of the property and the overall atmosphere and kindness received when checking in to my room. I was someone disappointed there was no concierge or anyone that would help with offsite bookings such as a hairstylist or surrounding shops. The staff did help with taxi service, which was great and overall our stay was very nice and he added breakfast each morning was very convenient and good..
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place for shopping and food, very convenient close to the airport
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean so beautiful
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport and a shopping mall. Lots of restaurants but not much shopping.
Stayed 1 night in Apr 2026