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Hotel Lucerna Tijuana

4.0 out of 5.0

Recent guest reviews

Stayed the night with some friends because we went to the Guadalupe Valley that day.

Was very well taken care of while I was recooperating from surgery- great beds, pillows, room service, food and very friendly staff- they speak great English too if you're from the US

I made reservation for two rooms because we attended a wedding there. Beautiful venue, hotel and rooms. First room was perfect remodeled and no complaints. 2nd room as soon as we turned on A/C it starterd raining in our room. We had towels all over, we didnt get a new room, maintenance came to "fix" nothing.Dissapointment. Other than that, it was all good.

I travel for work every week back in the States and regularly stay at either Starwood (Sheraton, Westin, W) and Marriott (JW, Marriott, Ritz) brand hotels to the tune of 150+ nights per week. I was pleasantly surprised by this hotel's amenities, they are on par with any full service hotel back home. The service in Mexico is one thing hotel and companies in general should learn from, you just don't matter as consumer in the USA any more, Lucerna had awesome service and were able to go out of the way to procure all I needed for a pleasant stay.

Returned to this hotel after 10 years and it's still the best place to stay in Tijuana. Been to all the major hotels in the city and they don't compare. It's recently gone through a renovation in the back rooms and it helped make the place stay current. Roomso are a little small but are in great condition. Can't wait to see the new tower with roof top pool next year.

The staff, food, amenities were fabulous. Will definitely stay here again.

Nice Hotel close to good restaurants, theater and shoping

From outside this Hotel doesn't look so great but inside really clean , friendly staff, I wish I could stay one More night .

wish the pool would of been warm enough to swim in as it was warm out and wish there would of been a little convenience store in the hotel to buy snacks and other items as crossing the streets was rather uncomfortable.

The Lucerna is always great! However this is the second time I have stayed there that the a/c vent has spit water on to the tile floor making it very slippery?

stay at lucerna aeverytime i am in TJ ALWAYS EXCELLENT

The hotel is in a great location with a a very friendly staff. The rooms where nice and big and the pool view with the balcony is great. I had the food at both restaurants and it was great. The Italian food for dinner and the breakfast buffet where both delicious. I highly recommend this hotel.

The staff spoke english pretty well, wifi was okay, and air conditioning worked very well. Very clean too.

Great hotel for the price. Awsome staff and amenties.

We stayed for the weekend and had a awesome experience at Lucerna. All staff was very nice, respectful and helpful. We will definitely stay at Lucerna again.

The best of all the food and services... I will definitely come back.

THE BEST WOULD RECOMEND IT TO E4VERY ONE THE BEST WOULD RECOMEND IT TO E4VERY ONE THE BEST WOULD RECOMEND IT TO E4VERY ONE

Enjoyed my stay. Room service is promt. The staff is always great, the one problem i had was corrected immediately. Will stay again

The staff is great. Rooms are clean. Central to everything in Tij. Would recommend to anyone. Restaurants and room service were excellent

If you like to be in a confortable setting, in a good location nice and quiet, within a short walk or ride to some of the best upper classiest things Tijuana has to offer at a reasonable price, then this is your place. if you are the kind that likes to drink a lot and be noisy, stay some were else, this is now my favor place to stay, easy simple security and confort. Like I said if you want to feel like at home this is the place.

Paseo del los Heroes #10902, Zona Rio Tijuana BC

Hotel Lucerna Tijuana places you within a mile (2 km) of Club Campestre Golf Course and Plaza Rio Commercial Center. This 168-room, 4-star hotel has 2 restaurants along with conveniences like an outdoor pool and free in-room WiFi. It's near the airport and also close to Hidalgo Market and Tijuana Cultural Center.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to noon.


Rooms

All of Hotel Lucerna Tijuana's 168 rooms are air-conditioned and have an array of amenities, including balconies or patios, coffee makers, and free bottled water. LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include phones, ironing boards, and desks.


Property features

Guests of Hotel Lucerna Tijuana have access to an outdoor pool, a fitness center, and free WiFi in public areas. Free parking is available if you drive. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this family-friendly hotel include 3 meeting rooms, a 24-hour business center, and a computer station.

Room options

Executive Room, 1 King Bed

King 1 | Sleeps 4

Deluxe Room (1 Cama King Size)

King 1 | Sleeps 3

Lucerna select, 1 Cama King Size

King 1 | Queen 2 | Sleeps 4

Deluxe Room, 2 Double Beds

Full 2 | Sleeps 4

Guest reviews for Hotel Lucerna Tijuana

Everyone (10) Couples (16) Business (7) Family (9) Other (7) Friends (4)
5
Everyone

Stayed the night with some friends because we went to the Guadalupe Valley that day.

By on Jan 23, 2017

Review comment responded on Jan 31, 2017

Hi, Thank you for taking the time to leave us these good comments about our hotel as they are very important to us. We hope to see you again soon. Regards!

5

beautiful spot to rest from medical tourism surger

Everyone

Was very well taken care of while I was recooperating from surgery- great beds, pillows, room service, food and very friendly staff- they speak great English too if you're from the US

By on Sep 19, 2016

Review comment responded on Sep 23, 2016

Hi, Thank you for staying with us! We take great care to make our guests' stay as pleasant as possible, and we appreciate your comments.

3

nice hotel, 1 room perfect, 2 room no good

Everyone

I made reservation for two rooms because we attended a wedding there. Beautiful venue, hotel and rooms. First room was perfect remodeled and no complaints. 2nd room as soon as we turned on A/C it starterd raining in our room. We had towels all over, we didnt get a new room, maintenance came to "fix" nothing.Dissapointment. Other than that, it was all good.

By , from San Diego on Sep 19, 2016

Review comment responded on Sep 23, 2016

Hi Anne, Thank you for staying with us! We take great care to make our guests' stay as pleasant as possible, and we appreciate your comments.

5

management consultant / road warrior approved

Everyone

I travel for work every week back in the States and regularly stay at either Starwood (Sheraton, Westin, W) and Marriott (JW, Marriott, Ritz) brand hotels to the tune of 150+ nights per week. I was pleasantly surprised by this hotel's amenities, they are on par with any full service hotel back home. The service in Mexico is one thing hotel and companies in general should learn from, you just don't matter as consumer in the USA any more, Lucerna had awesome service and were able to go out of the way to procure all I needed for a pleasant stay.

By , from San Francisco on Jul 21, 2016

4

best hotel in the city

Everyone

Returned to this hotel after 10 years and it's still the best place to stay in Tijuana. Been to all the major hotels in the city and they don't compare. It's recently gone through a renovation in the back rooms and it helped make the place stay current. Roomso are a little small but are in great condition. Can't wait to see the new tower with roof top pool next year.

By , from San Diego on Jul 10, 2016

5
Everyone

The staff, food, amenities were fabulous. Will definitely stay here again.

By on Jul 5, 2016

5
Everyone

Nice Hotel close to good restaurants, theater and shoping

By on Apr 22, 2016

5

very nice hotel and friendly staff,

Everyone

From outside this Hotel doesn't look so great but inside really clean , friendly staff, I wish I could stay one More night .

By , from fresno CA on Apr 22, 2016

4

hotel lucerna

Everyone

wish the pool would of been warm enough to swim in as it was warm out and wish there would of been a little convenience store in the hotel to buy snacks and other items as crossing the streets was rather uncomfortable.

By , from Alaska on Feb 23, 2016

4

love the lucerna

Everyone

The Lucerna is always great! However this is the second time I have stayed there that the a/c vent has spit water on to the tile floor making it very slippery?

By , from MN on Feb 21, 2016