- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, MasterCard, and Visa.
- Registered guests are the only ones allowed in guestrooms.
- No cribs or infant beds are available.
- No rollaway or extra beds are available.
- Noise-free rooms can't be guaranteed.
City Express Tijuana Insurgentes
2.5 out of 5.0
4.0
out of 5
"Good!"
See all 41 reviews
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Recent guest reviews
Only down side it was like 15 mins away from downtown Tijuana. Thought it was closer
Our stay was great. Breakfast is good . Beds are comfortable.
System was down when trying to check in. Had to call orbitz to have them email my reservation info which turned to a 40 minute checkin in time since there were other people with same issues. Since the system was down no wifi. Room was ok. Walls were little dirty with who knows what type of stains. Shower very small and water splashes out so makes a puddle on the bathroom floor. No closet. AC was not working. Would not stay here again. Breakfast was good though.
Overall it was good the staff was attentive and friendly if I had to recommend a hotel i would recommend Express City Hotel.
Confortable and clean rooms. Continental breakfast offered is very complete. Location of hotel was very convinient, a little hard to arrive by automobile. The only thing I did mot enjoyed was the breakfast juice.
Everything clean and great no issues with anything
We plan on staying there on our next visit in Dec.
Nice quiet place, varieties of places to eat in walking distance.
We rented several rooms for a family event last weekend. The rooms were very clean, hotel staff were courteous, professional, very helpful...just great. The only thing that I did not like about the facility is that some areas smelled like bad sewer drainage. My room in particular only had that issue in the shower (not the whole bathroom). Other of my family members complained about their whole room smelling like it while others didn't have that issue at all. Overall, it was a great hotel. I loved the variety of their continental breakfast. I would stay there again.
Our stay at the City Express Tijuana was great we were pleasantly surprised. To be honest, I don't expect much when staying at hotels in Mexico, I just assume that the experience isn't comparable to staying at hotels in the States. However, I would say that this hotel was pretty close. Room was very clean (a strong smell of room deodorant seemed unnecessary) beds were comfortable and smelled clean, bathroom was fully operational. Another important highlight was the included breakfast. It wasn't just bagels and coffee it was a full-blown Mexican breakfast that was very tasty. Eating area was clean and staff was all very friendly. My complaints would be: 1) wifi wasn't working 2) carpet in hall ways needed replacement 3) TV wasn't working. Given the nature of our trip, these things presented no real problem for us. Would definitely stay here again!
Other than the difficulty getting in and out of the main Insurgentes blvd, it was great.
I GO TO THIS HOTEL TWICE OR THREE TIMES A MONTH, BUT THIS TIME I ASKED FOR AN EXTRA SET OF TOWELS AND THE SERVICE LADY WAS MAD AT ME BECAUSE SHE SAID WHY YOU NEED MORE TOWELS YOU KNOW WE CAN ONLY GIVE YOU 2, BECAUSE ROOM IS ONLY FOR TWO PEOPLE NOT FOR MORE. I'M CHANGING HOTELS
This is a very good hotel for the price paid Good breakfast and safe area
I really recommend it it's in a good place near The market place it's clean good breakfast
Over all great stay. The room was clean and the area was good. Plenty of stores and restaurants to choose from in the area. The wifi is not the best at this hotel.
The staff was friendly,. Check in was fast . Great experience. ..
Its a nice budget hotel close to shopping and some entertainment
It's a really good hotel with good staff good food nice people close to every where
I like it very good hoteli really recommend it Very very good hotel nice costumer service
Great hotel, great rooms all around great food in the morning, wifi, clean bath rooms will stay there more often, and great food around the corner from there walking distance.
Hotel highlights
- Free full breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Fitness center
El Trompo Interactive Museum Tijuana is a short stroll from City Express Tijuana Insurgentes, and other popular attractions like Parque Morelos are within a mile (2 km). This hotel has 127 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. Gasmart Stadium and CEART Tijuana are also nearby.
Dining
Free full breakfast is served each morning from 6:30 AM to 10 AM.
Rooms
City Express Tijuana Insurgentes's 127 rooms are air-conditioned and provide safes, phones, and desks. Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet.
Property features
At City Express Tijuana Insurgentes, guests have access to a fitness center, free WiFi in public areas, and 3 meeting rooms. There's free parking and a free area shuttle. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. This hotel also has a business center.
Guest reviews for City Express Tijuana Insurgentes
nice hotel, walking distance to restaurants
Everyone
Only down side it was like 15 mins away from downtown Tijuana. Thought it was closer
Everyone
Our stay was great. Breakfast is good . Beds are comfortable.
Review comment
cesar contreras responded on Feb 16, 2018
Muy buenas tardes Sr. Gerardo agradecemos sus comentarios, y lo invitamos a seguir siendo nuestros clientes gracias
ok hotel
Everyone
System was down when trying to check in. Had to call orbitz to have them email my reservation info which turned to a 40 minute checkin in time since there were other people with same issues. Since the system was down no wifi. Room was ok. Walls were little dirty with who knows what type of stains. Shower very small and water splashes out so makes a puddle on the bathroom floor. No closet. AC was not working. Would not stay here again. Breakfast was good though.
Review comment
cesar contreras responded on Nov 10, 2017
Muy buenas tardes vamos a verificar lo sucedido., le pedimos una disculpa de antemano. y lo invitamos a ser siempre de su eleccion.
Everyone
Overall it was good the staff was attentive and friendly if I had to recommend a hotel i would recommend Express City Hotel.
Review comment
cesar contreras responded on Jan 18, 2017
gracias por sus comentarios estaremos atentos para ofrecerle un servicio de calidad.
pleasant stay
Everyone
Confortable and clean rooms. Continental breakfast offered is very complete. Location of hotel was very convinient, a little hard to arrive by automobile. The only thing I did mot enjoyed was the breakfast juice.
great
Everyone
Everything clean and great no issues with anything
the hotel was close to everything we needed.
Everyone
We plan on staying there on our next visit in Dec.
close to everything
Everyone
Nice quiet place, varieties of places to eat in walking distance.
i would stay there again but...
Everyone
We rented several rooms for a family event last weekend. The rooms were very clean, hotel staff were courteous, professional, very helpful...just great. The only thing that I did not like about the facility is that some areas smelled like bad sewer drainage. My room in particular only had that issue in the shower (not the whole bathroom). Other of my family members complained about their whole room smelling like it while others didn't have that issue at all. Overall, it was a great hotel. I loved the variety of their continental breakfast. I would stay there again.
short stay
Families
Our stay at the City Express Tijuana was great we were pleasantly surprised. To be honest, I don't expect much when staying at hotels in Mexico, I just assume that the experience isn't comparable to staying at hotels in the States. However, I would say that this hotel was pretty close. Room was very clean (a strong smell of room deodorant seemed unnecessary) beds were comfortable and smelled clean, bathroom was fully operational. Another important highlight was the included breakfast. It wasn't just bagels and coffee it was a full-blown Mexican breakfast that was very tasty. Eating area was clean and staff was all very friendly. My complaints would be: 1) wifi wasn't working 2) carpet in hall ways needed replacement 3) TV wasn't working. Given the nature of our trip, these things presented no real problem for us. Would definitely stay here again!
Gracias por sus comentarios nos complace ser parte de su eleccion. buen dia