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City Express Tijuana Insurgentes

2.5 out of 5.0

Recent guest reviews

System was down when trying to check in. Had to call orbitz to have them email my reservation info which turned to a 40 minute checkin in time since there were other people with same issues. Since the system was down no wifi. Room was ok. Walls were little dirty with who knows what type of stains. Shower very small and water splashes out so makes a puddle on the bathroom floor. No closet. AC was not working. Would not stay here again. Breakfast was good though.

Overall it was good the staff was attentive and friendly if I had to recommend a hotel i would recommend Express City Hotel.

Confortable and clean rooms. Continental breakfast offered is very complete. Location of hotel was very convinient, a little hard to arrive by automobile. The only thing I did mot enjoyed was the breakfast juice.

Everything clean and great no issues with anything

We plan on staying there on our next visit in Dec.

Nice quiet place, varieties of places to eat in walking distance.

We rented several rooms for a family event last weekend. The rooms were very clean, hotel staff were courteous, professional, very helpful...just great. The only thing that I did not like about the facility is that some areas smelled like bad sewer drainage. My room in particular only had that issue in the shower (not the whole bathroom). Other of my family members complained about their whole room smelling like it while others didn't have that issue at all. Overall, it was a great hotel. I loved the variety of their continental breakfast. I would stay there again.

Our stay at the City Express Tijuana was great we were pleasantly surprised. To be honest, I don't expect much when staying at hotels in Mexico, I just assume that the experience isn't comparable to staying at hotels in the States. However, I would say that this hotel was pretty close. Room was very clean (a strong smell of room deodorant seemed unnecessary) beds were comfortable and smelled clean, bathroom was fully operational. Another important highlight was the included breakfast. It wasn't just bagels and coffee it was a full-blown Mexican breakfast that was very tasty. Eating area was clean and staff was all very friendly. My complaints would be: 1) wifi wasn't working 2) carpet in hall ways needed replacement 3) TV wasn't working. Given the nature of our trip, these things presented no real problem for us. Would definitely stay here again!

Other than the difficulty getting in and out of the main Insurgentes blvd, it was great.

I GO TO THIS HOTEL TWICE OR THREE TIMES A MONTH, BUT THIS TIME I ASKED FOR AN EXTRA SET OF TOWELS AND THE SERVICE LADY WAS MAD AT ME BECAUSE SHE SAID WHY YOU NEED MORE TOWELS YOU KNOW WE CAN ONLY GIVE YOU 2, BECAUSE ROOM IS ONLY FOR TWO PEOPLE NOT FOR MORE. I'M CHANGING HOTELS

This is a very good hotel for the price paid Good breakfast and safe area

I really recommend it it's in a good place near The market place it's clean good breakfast

Over all great stay. The room was clean and the area was good. Plenty of stores and restaurants to choose from in the area. The wifi is not the best at this hotel.

The staff was friendly,. Check in was fast . Great experience. ..

Its a nice budget hotel close to shopping and some entertainment

It's a really good hotel with good staff good food nice people close to every where

I like it very good hoteli really recommend it Very very good hotel nice costumer service

Great hotel, great rooms all around great food in the morning, wifi, clean bath rooms will stay there more often, and great food around the corner from there walking distance.

it was a good place to stay will definitely stay again

tis good staff its good, food, all personal its very nice, close to sams club, and walmart

Blvd. Insurgentes 5950, Col. El Lago Tijuana BC

Hotel highlights

  • Free full breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Fitness center

El Trompo Interactive Museum Tijuana is a short stroll from City Express Tijuana Insurgentes, and other popular attractions like Parque Morelos are within a mile (2 km). This hotel has 127 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. Gasmart Stadium and CEART Tijuana are also nearby.


Dining

Free full breakfast is served each morning from 6:30 AM to 10 AM.


Rooms

City Express Tijuana Insurgentes's 127 rooms are air-conditioned and provide safes, phones, and desks. Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet.


Property features

At City Express Tijuana Insurgentes, guests have access to a fitness center, free WiFi in public areas, and 3 meeting rooms. There's free parking and a free area shuttle. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. This hotel also has a business center.

Room options

Standard Room, 2 Double Beds

Full 2 | Sleeps 4

Guest reviews for City Express Tijuana Insurgentes

Everyone (7) Business (7) Couples (3) Family (15) Friends (5) Other (2)
3

ok hotel

Everyone

System was down when trying to check in. Had to call orbitz to have them email my reservation info which turned to a 40 minute checkin in time since there were other people with same issues. Since the system was down no wifi. Room was ok. Walls were little dirty with who knows what type of stains. Shower very small and water splashes out so makes a puddle on the bathroom floor. No closet. AC was not working. Would not stay here again. Breakfast was good though.

By , from los angeles on Oct 24, 2017

Review comment responded on Nov 10, 2017

Muy buenas tardes vamos a verificar lo sucedido., le pedimos una disculpa de antemano. y lo invitamos a ser siempre de su eleccion.

4
Everyone

Overall it was good the staff was attentive and friendly if I had to recommend a hotel i would recommend Express City Hotel.

By on Jan 16, 2017

Review comment responded on Jan 18, 2017

gracias por sus comentarios estaremos atentos para ofrecerle un servicio de calidad.

4

pleasant stay

Everyone

Confortable and clean rooms. Continental breakfast offered is very complete. Location of hotel was very convinient, a little hard to arrive by automobile. The only thing I did mot enjoyed was the breakfast juice.

By , from USA on Jul 21, 2016

4

great

Everyone

Everything clean and great no issues with anything

By on May 31, 2016

4

the hotel was close to everything we needed.

Everyone

We plan on staying there on our next visit in Dec.

By on May 22, 2016

5

close to everything

Everyone

Nice quiet place, varieties of places to eat in walking distance.

By , from san luis az on Apr 7, 2016

5

i would stay there again but...

Everyone

We rented several rooms for a family event last weekend. The rooms were very clean, hotel staff were courteous, professional, very helpful...just great. The only thing that I did not like about the facility is that some areas smelled like bad sewer drainage. My room in particular only had that issue in the shower (not the whole bathroom). Other of my family members complained about their whole room smelling like it while others didn't have that issue at all. Overall, it was a great hotel. I loved the variety of their continental breakfast. I would stay there again.

By on Mar 26, 2016

4

short stay

Families

Our stay at the City Express Tijuana was great we were pleasantly surprised. To be honest, I don't expect much when staying at hotels in Mexico, I just assume that the experience isn't comparable to staying at hotels in the States. However, I would say that this hotel was pretty close. Room was very clean (a strong smell of room deodorant seemed unnecessary) beds were comfortable and smelled clean, bathroom was fully operational. Another important highlight was the included breakfast. It wasn't just bagels and coffee it was a full-blown Mexican breakfast that was very tasty. Eating area was clean and staff was all very friendly. My complaints would be: 1) wifi wasn't working 2) carpet in hall ways needed replacement 3) TV wasn't working. Given the nature of our trip, these things presented no real problem for us. Would definitely stay here again!

By on Dec 8, 2015

5

this was great for our overnight stay

Families

Other than the difficulty getting in and out of the main Insurgentes blvd, it was great.

By on Dec 1, 2015

2

family trip

Families

I GO TO THIS HOTEL TWICE OR THREE TIMES A MONTH, BUT THIS TIME I ASKED FOR AN EXTRA SET OF TOWELS AND THE SERVICE LADY WAS MAD AT ME BECAUSE SHE SAID WHY YOU NEED MORE TOWELS YOU KNOW WE CAN ONLY GIVE YOU 2, BECAUSE ROOM IS ONLY FOR TWO PEOPLE NOT FOR MORE. I'M CHANGING HOTELS

By on Nov 11, 2015