City Express by Marriott Tijuana Otay

3.0 star property
Hotel with free breakfast, 8-minute walk to Alameda Otay

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Photo gallery for City Express by Marriott Tijuana Otay

Lobby
Superior Room, 1 King Bed with Sofa bed | Desk, iron/ironing board, free cribs/infant beds, free WiFi
Property amenity
Property amenity
Free daily continental breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Breakfast included
  • Housekeeping
  • Parking included
  • Air conditioning
  • Laundry

Explore the area

View in a map
Boulevard Lazaro Cardenas 16002, Tijuana, BC, 22427
  • Place, Autonomous University of Baja California
    ‪3 min walk‬
  • Place, Alameda Otay
    ‪5 min walk‬
  • Place, U.S. Consulate General Tijuana
    ‪13 min walk‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪7 min drive‬

Room options

Room, 2 Double Beds

8.8 out of 10
Excellent
(17 reviews)
  • 226 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed

7.6 out of 10
Good
(18 reviews)
  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(5 reviews)
  • 226 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Tijuana

Located in Mesa de Otay, City Express by Marriott Tijuana Otay is within a 5-minute walk of Autonomous University of Baja California and within 15 minutes of other popular attractions like Alameda Otay. This 3-star hotel welcomes guests with 120 rooms and conveniences like free in-room WiFi, free self parking, and a gym.

What's nearby

  • Autonomous University of Baja California - 3 min walk - 0.2 miles
  • Alameda Otay - 5 min walk - 0.3 miles
  • Caliente Casino - 7 min walk - 0.4 miles
  • High Performance Center in Tijuana - 10 min walk - 0.6 miles
  • U.S. Consulate General Tijuana - 13 min walk - 0.7 miles

Getting around

  • Beyer Blvd Trolley Station - 22 min drive
  • San Diego Santa Fe Depot - 26 min drive
  • Tijuana Intl. Airport (TIJ) - 12 min drive

Restaurants

  • ‪Agredanos Burguer - ‬9 min walk
  • ‪IHOP - ‬11 min walk
  • ‪Mr. Pampas Do brasil - ‬8 min walk
  • ‪Kong Fui Buffete - ‬4 min walk
  • ‪Moma sushi + pizza - ‬9 min walk

About this property

City Express by Marriott Tijuana Otay

Hotel with free breakfast, 8-minute walk to Alameda Otay
Guests of City Express by Marriott Tijuana Otay enjoy a gym, free WiFi in public areas, and a 24-hour business center. There's free parking and a free area shuttle. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include coffee/tea in a common area, a meeting room, and a vending machine.
Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include phones, ironing boards, and desks.
Recreational amenities at the hotel include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 10 km
  • Free cruise terminal shuttle
  • Free shopping center shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

City Express Tijuana Otay Hotel
City Express Otay Hotel
City Express Otay
City Express Tijuana Otay
City Express by Marriott Tijuana Otay Hotel
City Express by Marriott Tijuana Otay Tijuana
City Express by Marriott Tijuana Otay Hotel Tijuana

Frequently asked questions

Are free cancellation options available at City Express by Marriott Tijuana Otay?

City Express by Marriott Tijuana Otay offers free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

What is there to do within easy reach of City Express by Marriott Tijuana Otay?

This hotel is situated in Mesa de Otay within a 10-minute walk of Alameda Otay and Caliente Casino. You'll also find High Performance Center in Tijuana and Otay Sports Fields less than a mile away.

Is there parking available at City Express by Marriott Tijuana Otay?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does City Express by Marriott Tijuana Otay have a casino on the premises?

No, City Express by Marriott Tijuana Otay doesn't have a casino.

Is there an indoor pool at City Express by Marriott Tijuana Otay?

No, there is no indoor pool at this hotel.

Is City Express by Marriott Tijuana Otay good for couples?

Couples staying at this hotel will appreciate amenities like free Internet access as well as free breakfast and concierge services.

Are there hot tubs at City Express by Marriott Tijuana Otay?

No, there isn't a spa tub at this hotel.

Does City Express by Marriott Tijuana Otay feature a restaurant that includes a breakfast menu?

City Express by Marriott Tijuana Otay offers free continental breakfast each morning though there is no restaurant.

Will City Express by Marriott Tijuana Otay allow pets to stay free of charge?

No, pets aren't allowed at City Express by Marriott Tijuana Otay though service animals are welcome.

Does City Express by Marriott Tijuana Otay have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from City Express by Marriott Tijuana Otay?

The closest major airport to City Express by Marriott Tijuana Otay is Tijuana Intl. Airport (TIJ), which is 4.3 mi away (12 minutes by car). Another top airport is San Diego Intl. Airport (SAN), which is located 27.1 mi away (41-minute drive).

Are there rooms with balconies at City Express by Marriott Tijuana Otay?

No, there aren't any guestrooms with balconies at City Express by Marriott Tijuana Otay.

City Express by Marriott Tijuana Otay Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 478 out of 1000 reviews
Rating 8 - Good. 232 out of 1000 reviews
Rating 6 - Okay. 116 out of 1000 reviews
Rating 4 - Poor. 59 out of 1000 reviews
Rating 2 - Terrible. 115 out of 1000 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Abel

Stayed 1 night in Nov 2025

10/10 Excellent

Abbdon, Forest Park

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and great service. Short drive from the airport.
Stayed 1 night in Oct 2025

2/10 Terrible

Maria

Stayed 2 nights in Aug 2025

2/10 Terrible

Margarita

Stayed 1 night in Sep 2025

10/10 Excellent

Ernesto de

Stayed 2 nights in Aug 2025

10/10 Excellent

Alejandro, ALVARO O

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Muy buena opcion en nuestra noche previa a salir al Valle de Gpe. Viva México!
Stayed 1 night in Sep 2025

10/10 Excellent

EDUARDO

Stayed 3 nights in Sep 2025

10/10 Excellent

Laura Lorenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tij

Great
Stayed 1 night in Sep 2025

10/10 Excellent

Yoana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great guest service
Stayed 1 night in Sep 2025

10/10 Excellent

Jose Luis

Stayed 2 nights in Aug 2025

6/10 Okay

Francisco

Stayed 1 night in Aug 2025

6/10 Okay

Miriam

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Elodia

Stayed 2 nights in Aug 2025

6/10 Okay

Josafat

Traveled with group, Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
In a city that is super hot we were having AC issues and they sent maintenance here and it broke again and I asked the front desk if they can give me a new room and they declined to provide me a new room but they want maintenance to come and check it one more time before they would switch me, at that point if I go back to a room with no AC I wanted a refund. FRONT DESK DOES NOT ANSWER THE PHONE. CANT EVEN SAY IT WAS BAD SERVICE IF YOU CANT EVEN GET A HOLD OF THEM.
Stayed 1 night in Aug 2025

10/10 Excellent

Juan Manuel

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Erika

Stayed 1 night in Aug 2025

10/10 Excellent

KAROL LILY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien, limpio, muy buena atención por el personal pero no tenían servicio al aeropuerto.
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Necesita mejorar

Casi en todos en mis viajes a Tijuana (placer o negocios) había elegido este hotel por su ubicación y que incluía lo necesario para una estancia cómoda y segura. En esta ocasión, a pesar que sólo fue 1 noche, me encontré con un hotel muy saturado con muchas personas en los alrededores y no se veían particularmente como clientes habituales. Referente a la habitación, el sistema de A/Ac hacía demasiado ruido (no lo normal para un sistema minisplit). En los pasillos y demás del hotel se escucharon también muchos ruidos durante toda la noche. El Wifi bastante inestable con desconexiones constantes y el desagüe de la regadera del baño estaba tapada; por lo que se volvió un estanque que poco a poco fue drenando.
Stayed 1 night in Aug 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Great option for stay in TJ
Stayed 3 nights in Jul 2025

10/10 Excellent

Osvaldo

Stayed 1 night in Aug 2025

8/10 Good

Fabio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Vianey Alejnadra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen servicio el desayuno está muy rico
Stayed 1 night in Aug 2025

6/10 Okay

Marissa

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Miguel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
City Express provided an amazing experience
Stayed 1 night in Jul 2025

10/10 Excellent

Norma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025