Hotel La Villa de Zaragoza2.5 out of 5.0
Recent guest reviews
I booked 3 room, one of the 3 rooms was for one of our friends, who was flying from Cancun, I explained Humberto about this situation and told him to give the key to my friend, I left the key, room # and my friend's name. when I came back around 1 am, my friend was waiting outside -very upset-so I went to the front desk, and was another person and asked for the key, no communication between personnel . Free Internet, when they give you the password it a wrong one, so there is no way you can get connected .Need to fix that. There is mold on some showers .
Difamacion y pésimo servicio. Mal servicio. No se respetó la reservación y al momento de ingresar al hotel tuve que salir de urgencia y dejé los controles de la tv y el aire en recepción y a las dos horas que regrese me informaron que no había controles que le cambiará con la mano por que el hotel estaba lleno. Otro suceso a mi acompañante y a mi se nos acusó de haber consumido marihuana dentro de la habitacion. Siendo la jefa de las recamareras quien revisó la habitación al momento de salir y se nos acusó junto con el gerente del hotel con propósito de no devolver el deposito ,posteriormente fueron dos recamarera más a corroborar y de inmediato negaron que la habitación tuviera olor a lo antes descrito, pésimo servicio.
Villa de Zaragoza is an older hotel with the perfect location for travelers who prefer a downtown hotel. Rooms are large, spotless, quiet, and comfortable. The price is comparable to motel 6 in the States. It is next door to Ricardos Restaurant, a 24 hr diner with very well-prepared food and friendly service. Park free in front of your room; 24 hr. guard. This is my default hotel for downtown Tijuana accommodation.
I stayed in the rooms furthest from the street, beyond the alley. The room was fine, but ... I turned on the A/C when I left for the evening. When I returned six hours later the room still was not cool. I asked the night staff about it. One person looked at the wall unit and stated that the weak, barely cool air flow was the best to be expected. The air flow was not cold enough or powerful enough to adequately cool the room. I slept comfortably with the window wide open. But if the weather had been warmer it would have been disappointing. I was in Tijuana for just one night. If I had stayed longer I would have asked to change rooms. I don't know whether the A/C is any better or worse in other rooms.
Good value for the money. No remote for TV. Have to operate manually. Clean, comfortable. Inn keeper will accommodate request for non smoking, quiet room.
this hotel was ok. the room was clean and staff was friendly. the daytime and evening front desk guys were friendly and helpful. the late night front desk guy looked kinda scary but was ok. did not let the cleaning lady clean my room but never had anything missing when ever i left the room to go sight seeing in tijuana. only bad thing is that most of the cab drivers did not seem to know where this hotel is located and took some time to find it. also the toilets are vey low to ground and small, not built for large travelers. free bottled water was a plus and used that for brushing my teeth.
Reviews from Trip Advisor
66% of guests recommend this hotelTotal of 58 reviews