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Holiday Inn Tijuana Zona Rio

3.5 out of 5.0

Recent guest reviews

Great time at this Hotel, I only stayed for four days but I will definitely stay again.

Excellent hotel very clean and great security. They have a breakfast buffet with great food.

It seems the room had not being used in long time, bed was not clean

The hotel is always clean. The staff is the best in Tijuana. Everyone at the hotel from all departments are very attentive to your needs. The food is very good. I always stay here. Close to the airport and shopping.

Best value for your money in Tijuana. Staff is great. Room service is prompt and the food is good. Can not beat the location

It was a good hotel but i felt something is missing compared to US standard Holiday Inn because there is not complimentary breakfast.

Great location, friendly staff. I was under the impression when I booked this that a buffet breakfast was included, but I was informed it was an additional $15.00 per person. So I skipped breakfast there. The Lamp table (glass) was falling over. It is broken and tilting to the side. The sofa chair had a nasty stain on it, I flipped the cushion and that was worse. Sat on the desk chair instead. The foot duvet was stained with something white, I don't want to know what it is. The curtains and towel are not white, they are a dingy gray. Thank God I packed a sheet and a towel. I made sure my skin did not come in contact with that. I only stayed because it was just for one night, but I was extremely disappointed. Not what I expected from a Holiday Inn. Will not be staying there again.

Friendly yet professional service! Breakfast buffet is worth considering, Staff is always ready to assist.

This hotel was quite nice - better than I expected given the low rate. Staff was wonderful, food good, beds comfortable. Everything was very nice all around.

Great hotel, one of my favorite places to stay in Tj. Clean, good service, great food and good location. Some parts of the hotel look outdated and need to be updated.

I really enjoyed the stay, very friendly staffed and nice rooms. Over all experience the best.

The staff was excellent!!...overall the hotel was comfortable and most of the staff spoke English... my only gripe is that they should have more US dollars when you need change, buying drinks or etc.

Very good excellent hotel clean my wife say this is nice room the tv service is good

This hotel is real nice & so is the staff.... Breakfast was real good & they had everything we like to eat. The pool was super cold but the kids dont mind. The only thing I could complain about is the comfort of the beds.. Super Hard & uncomfortable in both rooms we had!!! Difficult to get a good night sleep.

This is located centrally and a good price for a hotel that includes a spa, restaurant and gym. It has alot of road noise though due to being close to the via rapida. The beds are hard also. It has ample secure parking and very private.

This is my second time staying at this hotel, the hotel is nice, clean, the breakfast buffet is very good. The only problem I found is that it's next to a highway and if you get a room facing the highway you will get all of the sound from the cars zooming by. They provide you with earplugs to help with the sound but it doesn't eliminate the issue. They need to put double glass windows on those rooms. That is my only complaint about the hotel.

The hotel is clean, the staff really nice, and the location excellent to conduct business or enjoy the city. I have Mede it my favorite spot for short trips.

Comfy & clean and easy to get to. Close to places we wanted to visit.

Booked this for a weekend getaway. The hotel has a nice bit of charm to it, despite the fact it's part of a chain. There's a great swimming pool and jacuzzi that are connected to a naturally occuring thermal spring. The restaurant is good and cheap. There weren't many people there when we dined on Saturday night, but the staff was friendly and poured some strong drinks. The food was also very good. The only disappointment of our stay was getting home and finding out that our credit card had been charged twice. Once by the website, and once by the hotel. Be very careful and make sure you don't get overcharged. It took us about an hour and a half on the phone to get things straightened out.

It is a safe place, ok for the money, but they could do a lot of improvements, the rooms are a little smelly.. The clock did not work, the telephone missed many buttons, they took forever to pick up the phone when I dialed the operator

Room options

Junior Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Room, Non Smoking

Full 2 | King 2 | Sleeps 4

Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Guest reviews for Holiday Inn Tijuana Zona Rio

Everyone (2) Business (5) Couples (4) Family (6) Friends (4) Other (2)
5

amenities you need as an american!

Everyone

Great time at this Hotel, I only stayed for four days but I will definitely stay again.

By , from Oakland on Apr 22, 2017

5
Everyone

Excellent hotel very clean and great security. They have a breakfast buffet with great food.

By , from California on Mar 21, 2016

Review comment responded on Apr 10, 2016

Dear guest we appreciate your comments and we hope to have the opportunity to serve you again in your next trip to Tijuana Sincerely Adrian Jaimes GM

3

not very happy

BusinessTravelers

It seems the room had not being used in long time, bed was not clean

By on Oct 23, 2015

5

best value for your $

BusinessTravelers

The hotel is always clean. The staff is the best in Tijuana. Everyone at the hotel from all departments are very attentive to your needs. The food is very good. I always stay here. Close to the airport and shopping.

By on Jun 11, 2015

5

great experience

BusinessTravelers

Best value for your money in Tijuana. Staff is great. Room service is prompt and the food is good. Can not beat the location

By on Apr 25, 2015

4

my visit

GetawayWithFriends

It was a good hotel but i felt something is missing compared to US standard Holiday Inn because there is not complimentary breakfast.

By on Feb 18, 2015

3

not as expected

Families

Great location, friendly staff. I was under the impression when I booked this that a buffet breakfast was included, but I was informed it was an additional $15.00 per person. So I skipped breakfast there. The Lamp table (glass) was falling over. It is broken and tilting to the side. The sofa chair had a nasty stain on it, I flipped the cushion and that was worse. Sat on the desk chair instead. The foot duvet was stained with something white, I don't want to know what it is. The curtains and towel are not white, they are a dingy gray. Thank God I packed a sheet and a towel. I made sure my skin did not come in contact with that. I only stayed because it was just for one night, but I was extremely disappointed. Not what I expected from a Holiday Inn. Will not be staying there again.

By on Jan 14, 2015

4

my favorite

BusinessTravelers

Friendly yet professional service! Breakfast buffet is worth considering, Staff is always ready to assist.

By on Nov 24, 2014

4

terrific

LGBT

This hotel was quite nice - better than I expected given the low rate. Staff was wonderful, food good, beds comfortable. Everything was very nice all around.

By on Nov 13, 2014

4

returning customer

Couples

Great hotel, one of my favorite places to stay in Tj. Clean, good service, great food and good location. Some parts of the hotel look outdated and need to be updated.

By on Sep 22, 2014