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Recent guest reviews

The lobby areas were clean. The rooms were clean BUT the room needed a lot of repair.

The breakfast and dinner was not very tasty and very expensive

Love it here

The only thing I did not like was the bar was closed so I wanted to get a drink and I ask and they told me that we need to wait for bartender because he had the key for the alcohol

The only thing that I can say we liked it was the bed, the premises weren’t clean and when we went in to check in they had load music on the bar. It didn’t feel comfortable

Clean quiet and felt safe staying there

Like the fact that it was a straight route to the border. We were like 15 minutes away.

Nothing unique jist very clean and nice staff

Es el único hotel que me a gustado en tijuana

Been staying here for a long time and I continue to love this place. I would recommend this to anyone who is vising from the USA.

Room was not ready when promised

Too close to a main road

Paseo De Los Heroes 18818 Zona Rio Tijuana BC

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located in Zona Rio, Holiday Inn Tijuana Zona Rio is a leisurely stroll from sights such as Club Campestre Golf Course and Paseo Chapultepec. This 127-room, 3.5-star hotel has an outdoor pool along with a 24-hour gym and free in-room WiFi.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Buffet breakfast is offered for a fee each morning from 6:00 AM to 10:00 AM.


Rooms

Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are also standard.


Property features

At Holiday Inn Tijuana Zona Rio, guests enjoy features like an outdoor pool, a 24-hour gym, and a sauna. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include free WiFi in public areas, a conference center, and a business center.

Room options

Standard Room

1 Double Bed | 1 King Bed | Sleeps 2

Junior Suite, 1 King Bed

1 King Bed | Sleeps 3

Standard Room, 2 Double Beds (Bath Shower Combination)

2 Double Beds | Sleeps 4

Suite, 1 Bedroom (Master)

1 King Bed | Sleeps 2

Guest reviews for Holiday Inn Tijuana Zona Rio

Everyone (15) Couples (7) Family (21)
2
Family

The lobby areas were clean. The rooms were clean BUT the room needed a lot of repair.

By on Apr 23, 2022

Review comment responded on May 7, 2022

Cgarces gracias por tomarse el tiempo de compartirnos su opinión, lamentamos o no haber cumplido con sus expectativas , esperamos nos brinde una nueva oportnida de ser sus anfitriones en sus siguientes visitas a nuetra cudad.

4
Everyone

The breakfast and dinner was not very tasty and very expensive

By on Mar 30, 2022

Review comment responded on Mar 30, 2022

Thomas Thank you for taking the time to tell us about your experience ,Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

5
Everyone

By on Mar 6, 2022

4
Family

Love it here

By on Jan 3, 2022

Review comment responded on Jan 4, 2022

Isbel I'm glad to have hosted you at our Holiday Inn Express Monterrey Galerías San Jerónimo. Thank you for taking the time to share your thoughts about your recent stay.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.

5
Family

The only thing I did not like was the bar was closed so I wanted to get a drink and I ask and they told me that we need to wait for bartender because he had the key for the alcohol

By on Jan 3, 2022

Review comment responded on Jan 4, 2022

Juan Gracias por compartirnos su opinión, sus comentarios son muy valiosos para nosotros, estamos tomando nota de la oportunidad que nos menciona, esperamos nos siga dando la oportunidad de ser sus anfitrones en sus siguientes visitas a nuestra ciudad.

1
Everyone

By on Jan 1, 2022

2
Family

The only thing that I can say we liked it was the bed, the premises weren’t clean and when we went in to check in they had load music on the bar. It didn’t feel comfortable

By on Dec 22, 2021

Review comment responded on Dec 22, 2021

Daniel Please know that your feedback is extremely valuable to us. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

5
Everyone

By on Nov 10, 2021

5
Family with small children

Clean quiet and felt safe staying there

By on Oct 21, 2021

Review comment responded on Oct 22, 2021

Dear guest Thank you for your comments and for choosing our hotel, we are happy that you enjoyed your stay and we hope to have you again on your visit to the city.

4
Family

Like the fact that it was a straight route to the border. We were like 15 minutes away.

By on Oct 4, 2021

Review comment responded on Oct 7, 2021

Dear guest Thank you for your comments and for choosing our hotel, we are happy that you enjoyed your stay and we hope to have you again on your visit to the city.

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