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One Tijuana Otay

3.0 star property
Eco-certified hotel with free breakfast connected to a shopping center in Tijuana

Choose dates to view prices

Photo gallery for One Tijuana Otay

Reception
Interior
Superior Room, 1 Queen Bed | In-room safe, desk, blackout drapes, free WiFi
Lobby
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • Air conditioning
  • Laundry
  • Free WiFi

Explore the area

Map
Ave. Aeropuerto 1600, Lote 20, Baja California Norte, Tijuana, BC, 22390
  • Autonomous University of Baja California
    ‪5 min walk‬
  • Alameda Otay
    ‪6 min walk‬
  • U.S. Consulate General Tijuana
    ‪14 min walk‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪8 min drive‬

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Room options

View all photos for Superior Room, 2 Twin Beds

In-room safe, desk, blackout drapes, free WiFi

Superior Room, 2 Twin Beds

  • 200 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

In-room safe, desk, blackout drapes, free WiFi

Superior Room, 1 Queen Bed

  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Tijuana

Located in Mesa de Otay within a 5-minute walk of Autonomous University of Baja California, One Tijuana Otay is within a 15-minute stroll of U.S. Consulate General Tijuana. This 120-room, 3-star hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and laundry facilities. Centrally located in Tijuana, the hotel is connected to a shopping center, and a short walk from Caliente Casino and Alameda Otay.

What's nearby

  • Autonomous University of Baja California - 5 min walk - 0.3 miles
  • Alameda Otay - 6 min walk - 0.4 miles
  • High Performance Center in Tijuana - 12 min walk - 0.7 miles
  • U.S. Consulate General Tijuana - 14 min walk - 0.8 miles
  • San Ysidro Border Crossing - 8 min drive - 6.0 miles

Getting around

  • San Ysidro Transit Center Station - 9 min drive
  • San Diego Santa Fe Depot - 26 min drive
  • Tijuana Intl. Airport (TIJ) - 8 min drive

Restaurants

  • ‪Agredanos Burguer - ‬7 min walk
  • ‪Buffalo Wild Wings - ‬7 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Moma sushi + pizza - ‬7 min walk
  • ‪Mr. Pampas Do brasil - ‬4 min walk

About this property

One Tijuana Otay

Eco-certified hotel with free breakfast connected to a shopping center in Tijuana
Guests of One Tijuana Otay enjoy free WiFi in public areas, meeting rooms, and laundry facilities. Self parking is offered for MXN 100 per day. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. This smoke-free hotel also has a water dispenser.
Guests can expect to find free WiFi and flat-screen TVs with digital channels. Other amenities include safes, phones, and desks. Housekeeping is available on request.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 100 per day)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Built in 2018
  • Double-glazed windows
  • Smoke-free property
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: MXN 100 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

One Tijuana Otay Hotel
One Otay Hotel
One Tijuana Otay Hotel
One Tijuana Otay Tijuana
One Tijuana Otay Hotel Tijuana

Frequently asked questions

Is free cancellation available at One Tijuana Otay?

One Tijuana Otay offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at One Tijuana Otay?

As of May 1, 2025, prices found for a 1-night stay for 2 adults at One Tijuana Otay on May 3, 2025 start from $80.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to One Tijuana Otay?

This hotel is situated in Mesa de Otay within a 10-minute walk of Alameda Otay and Caliente Casino. You'll also find High Performance Center in Tijuana and Otay Sports Fields less than a mile away.

Will I be able to park at One Tijuana Otay?

Yes, parking is offered for MXN 100 per day.

Does One Tijuana Otay include a casino on the premises?

No, One Tijuana Otay doesn't have a casino.

Will I find an indoor pool at One Tijuana Otay?

No, there is no indoor pool at this hotel.

Is One Tijuana Otay a good place to stay for couples?

Amenities at this hotel that appeal to couples include free breakfast and a 24-hour front desk.

Are there hot tubs at One Tijuana Otay?

No, there isn't a spa tub at this hotel.

Does One Tijuana Otay have a restaurant that serves breakfast?

Yes, One Tijuana Otay serves free buffet breakfast each morning from its snack bar.

Will One Tijuana Otay allow pets to stay free of charge?

No, pets and service animals aren't allowed at One Tijuana Otay.

Are there connecting rooms at One Tijuana Otay?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from One Tijuana Otay?

The closest major airport to One Tijuana Otay is Tijuana Intl. Airport (TIJ), which is 4.8 mi away (8 minutes by car). Another top airport is San Diego Intl. Airport (SAN), which is located 24.7 mi away (28-minute drive).

Are there rooms with balconies that I can book at One Tijuana Otay?

No, there aren't any guestrooms with balconies at One Tijuana Otay.

One Tijuana Otay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 626 out of 1050 reviews
Rating 8 - Good. 218 out of 1050 reviews
Rating 6 - Okay. 105 out of 1050 reviews
Rating 4 - Poor. 44 out of 1050 reviews
Rating 2 - Terrible. 57 out of 1050 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Raymundo

Business traveler
Liked: Cleanliness, amenities
Stayed 1 night in Jan 2025

2/10 Terrible

Vanessa

Traveled with family
Disliked: Property conditions & facilities
Where to start… pillows smelled dirty, like sweat. When I asked the housekeeper to change them she said she would but that all of them smelled the same. The bedspread had an old blood stain, the bathroom shower leaked all over the tiny bathroom, there was mold and scum buildup in the shower and grout. Upon checkout I had to wait for the receptionist for over 10 minutes while one of the cooks helped me look for her, she wasn’t in the bathroom or the back office, she came waltzing in from somewhere outside the hotel. We were on the second floor and the noise was terrible, I could actually hear the person next door having a conversation with a family member on her phone! This hotel is dirty, ugly and much more basic than it seems on pictures. Also booking through Expedia cost me almost twice as much than if I would have made the reservation in pesos through the hotel website.
Stayed 6 nights in Jan 2025

10/10 Excellent

Angel Andres

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 2 nights in Jan 2025

6/10 Okay

Jose Luis

Liked: Staff & service
Disliked: Property conditions & facilities
The cleaning of the rooms can be improved throughout my stay I had to deal with dust falling on me while sleeping or coming from under the bed.
Stayed 2 nights in Dec 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel with great location
Stayed 1 night in Jan 2025

10/10 Excellent

Frank

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Daniel

Stayed 1 night in Jan 2025

10/10 Excellent

William T

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a good experience

It’s a good place to stay , safe , clean and affordable
Stayed 1 night in Jan 2025

10/10 Excellent

Claudia

Stayed 1 night in Jan 2025

8/10 Good

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Dolores J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe location with plenty of restaurants and entertainment .. noisy due to night life
Stayed 1 night in Jan 2025

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Mateo Isaias

Stayed 1 night in Jan 2025

10/10 Excellent

eric, saugus

Liked: Cleanliness, staff & service, property conditions & facilities
I like it a lot I Walt’s used you guys
Stayed 1 night in Dec 2024

10/10 Excellent

pedro

Stayed 1 night in Dec 2024

8/10 Good

Enrique A

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Jose F

Traveled with family
It is a secure area . I like it because is inside the Mall.
Stayed 1 night in Dec 2024

10/10 Excellent

Shevon

Stayed 13 nights in Nov 2024

10/10 Excellent

Norma

Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice area
Stayed 2 nights in Dec 2024

6/10 Okay

Fabian

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Location is the best, plenty to choose from, dirty small room, tiny bathroom, good breakfast foid
Stayed 2 nights in Dec 2024

8/10 Good

Gabriel, Hacienda Heights

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a nice hotel , little small room but overall its a nice place to stay , lots of shops and restaurants bar and music in same plaza.
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
EXCELLENT LOCATION
Stayed 3 nights in Dec 2024