Skip to main content
Beginning of main content

Hotel Palacio Azteca

3.5 out of 5.0

Recent guest reviews

The employees were excellent and friendly. I recommend it to all.

The hotel is distinguished in many respects, including helpful and efficient staff, spacious and well-tended grounds with mature trees, large and comfortable rooms, and a location within a short drive to downtown and other destinations. The big-screen TV offered a large variety of channels.

I've stayed here six times and they staff is always pleasant and the rooms are always clean. This is not a noisy hotel.

Nice hotel in a convenient location. Wooton walking distance to coffee shops, grocery store, and other (such as bakery and organic juice bar). Room was clean, cable TV had many channels, restaurant, bar, and small gym in hotel are very convenient/nice amenities. Free parking and valet on site.

started out fine. they made us move to new room but never said why.second room we could not connect to wifi. moved us to ground floor, it was a downgrade. lost pair of earphones in our hurried room swap. hotel under renovation. overall it was just ok.

nice location, and excellent taxi service, ask for Mango, who is a taxi driver for hotel. Mango is a excellent driver and very dependable.

Very nice hotel close to everything.. Our whole family had a very pleasant stay.. The kids were happy with the pool!! Stag was great.. The air conditioner in my sisters room was not working properly.. She was immediately changed to another room and she was happy!! Thank you

Everything was great, but the wifi did not work in our bedroom, we had to go to the lobby to get a good signal and check emails. So if you plan on kids using their tablets to watch Netflix or other stuff.... then prepare to be disappointed. Luckily, our kids are more active and wanted to swim and go outside than stay in the room.

The servers at the restaurant were horrible. Don't listen don't pAy attention, brought our food out cold

Location is centrally located and very close to the main tourist section of town. Rooms were very clean and staff was very attentive and cordial.

Really liked the hotel it was very clean and comfortable. The staff is really good and the good was also great. Pictures of the hotel on the website are actual pictures of how the room looks. The only not so great thing is the wifi and the pool water was freezing cold. The water should be warmed up a little. But other than that really liked and enjoyed the hotel. Would go back.

We were there for a night service was great hotel was very clean and comfortable,personal was awesome,we had lunch in the restaurant food was good

The room service menu was extremely limited. However, there was a wonderful restaurant within walking distance. When I went to sleep in the second bed with my girl friend, there was sand or something gritty on the sheets in the bed. It felt extremely nasty, therefore, we had to switch to the other bed. I notify the staff at check out.

Nice hotel, located close to where we were going to spend the day, restaurant has great food. Some of the staff were super nice, some can improve their attitude.

I asked the room service for water and it took them an hour to get it, but they were probably understaffed. Very polite and nice, though

Hotel is in a great location. Walking distance to Zona Rio where there's a mall. Hotel super clean. The only thing our room was in the 6th floor were they are remodeling rooms and we can hear hammering on the wall early mornings. Other than that completely amazing. Will stay there again. Also complementary shuttle to the airport.

Nice hotel, but need to update to plasma tvs. Pool is nice and good customer service

Upon my arrival, the valet was there to immediately help me with my bags, although there were many cars ahead of me. The personal attention was very much appreciated. Everyone of the staff were courteous and friendly! My room was immaculate and spacious. The location was ideal to explore some of the best restaurants in town. I will always return.

very clean and comfortable has a nice restaurant at least 2 airline crew members stay there I recommend it

Very quiet and a little out of the way but very clean with a nice staff.

Blvd Cuauhtemoc Sur N.213 Tijuana BC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet parking
  • Onsite dining
  • Free airport shuttle

Hotel Palacio Azteca places you within a short walk of Plaza Rio Commercial Center and within a mile (2 km) of Hidalgo Market. This 3.5-star hotel has 201 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. Also nearby are Club Campestre Golf Course and Tijuana Brewery.


Dining

Enjoy a bite to eat at the hotel's buffet restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 11:30 AM.


Rooms

All 201 air-conditioned rooms feature free bottled water, safes, and phones. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. In-room massages are available, and rooms also include ironing boards.


Property features

At Hotel Palacio Azteca, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free valet parking, along with a free airport shuttle (available 24 hours). Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include 7 meeting rooms, a business center, and a computer station.

Room options

Standard Room, 2 Queen Beds

Queen 2 | Sleeps 4

Guest reviews for Hotel Palacio Azteca

Everyone (12) Couples (11) Business (5) Family (10) Friends (4) Other (7)
5

it was a nice hotel. it worked well for us.

Everyone

The employees were excellent and friendly. I recommend it to all.

By on Feb 12, 2017

4

superior tijuana hotel

Everyone

The hotel is distinguished in many respects, including helpful and efficient staff, spacious and well-tended grounds with mature trees, large and comfortable rooms, and a location within a short drive to downtown and other destinations. The big-screen TV offered a large variety of channels.

By , from Los Angeles, CA on Jan 29, 2017

5

noce hotel ingood location.

Everyone

I've stayed here six times and they staff is always pleasant and the rooms are always clean. This is not a noisy hotel.

By , from New York City on Dec 23, 2016

4

nice hotel, convenient location

Everyone

Nice hotel in a convenient location. Wooton walking distance to coffee shops, grocery store, and other (such as bakery and organic juice bar). Room was clean, cable TV had many channels, restaurant, bar, and small gym in hotel are very convenient/nice amenities. Free parking and valet on site.

By on Dec 14, 2016

3
Everyone

started out fine. they made us move to new room but never said why.second room we could not connect to wifi. moved us to ground floor, it was a downgrade. lost pair of earphones in our hurried room swap. hotel under renovation. overall it was just ok.

By , from Guadalajara on Nov 23, 2016

4
Everyone

nice location, and excellent taxi service, ask for Mango, who is a taxi driver for hotel. Mango is a excellent driver and very dependable.

By on Nov 17, 2016

5

nice hotel for family

Everyone

Very nice hotel close to everything.. Our whole family had a very pleasant stay.. The kids were happy with the pool!! Stag was great.. The air conditioner in my sisters room was not working properly.. She was immediately changed to another room and she was happy!! Thank you

By on Sep 21, 2016

5

was nice hotel, but no internet in rooms

Everyone

Everything was great, but the wifi did not work in our bedroom, we had to go to the lobby to get a good signal and check emails. So if you plan on kids using their tablets to watch Netflix or other stuff.... then prepare to be disappointed. Luckily, our kids are more active and wanted to swim and go outside than stay in the room.

By , from YES on Jul 13, 2016

3
Everyone

The servers at the restaurant were horrible. Don't listen don't pAy attention, brought our food out cold

By on Jul 2, 2016

5

excellent hotel!

Everyone

Location is centrally located and very close to the main tourist section of town. Rooms were very clean and staff was very attentive and cordial.

By , from Texas on Mar 16, 2016