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Recent guest reviews

😉

Excelente lugar remodelado , limpio , tranquilo. Personal muy amable

Excelente lugar buena ubicacion, remodelados , todo muy lindo..

The hotel is in the middle of a major renovation. I was told by the front desk thatwork starts at 7:00 a.m. so I did not check in and I went to another hotel instead. I don't know if I lost my deposit or not.

Check in process was quick and thr person was very professional and polite. Room was clean and plenty of tv channels to choose from. They offer a big breakfast but i didnt eat. I would definitely recommend this place to people.

Good Missing coffe estation complementary, in room and lobby estation

Everything was great, just don’t rely on running water, not the best here, but at least they put two bottles of water everyday they fix your room

OK hotel for the $. No pool. Nice staff. Clean rooms. Good food, but somewhat limited menu. I was not in Tijuana for a vacation, and would not recommend the city for that purpose. If you are lucky, there may be a rockin' seafood truck parked nearby.

Good no complaints best thing about it all was the bed was comfy

The staff is extremely rude and be prepared to wait 20 minutes to receive your deposit back when checking out

I went to the hotel and the rooms air conditioning was not working. When I tried checking out they had me wait to check the room to see the condition and another person didn't have to wait and left. When the staff members came back they accused me of taking a towel and I went to the room to show them that it was there and they didn't even apologize. Never had that experience and would never stay at that hotel ever again.

First time I stay here and it was very nice! Just wished they had washcloths

They charged $15 for an extra person to sleep, it was 2 queen beds and it was 3 of us.

Upon arrival to hotel we were treated rudely, told we couldn't park in handicap parking space when we had a handicap parking pass we were told upon arrival we could use WiFi to connect two devices thathat would be free having misplaced code they tryed to charge us for code again just horrible experience and I went there to record er from plastic surgery I suggest no one books this hotel

Avenida Jose Maria Velazco #1409-A Tijuana BC

Hotel highlights

  • Walking distance to Plaza Rio Commercial Center
  • Free WiFi in public areas
  • Free parking
  • Onsite dining

Located in Zona Rio within a short walk of Plaza Rio Commercial Center, Hotel Real del Río is within a few miles (5 km) of other popular sights such as Agua Caliente Racetrack. This 105-room, 3.5-star hotel has a restaurant along with conveniences like free self parking and a 24-hour business center.


Dining

Enjoy a bite to eat at LA MIEL, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service.


Rooms

The 105 rooms are heated and have an array of amenities, including free bottled water, laptop-compatible safes, and phones. Guests can expect to find 34-inch Smart TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Ironing boards are also standard.


Property features

Hotel Real del Río features free WiFi in public areas, conference space, and a 24-hour business center. There's free parking and an area shuttle for a fee. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include a computer station, a terrace, and laundry facilities.

Room options

Superior Room, 2 Double Beds

2 Double Beds | Sleeps 2

Executive Room, 2 Double Beds

2 Double Beds | Sleeps 2

Superior Room, 1 King Bed

1 King Bed | Sleeps 2

Executive Room, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for Hotel Real del Río

Everyone (27) Couples (2) Family (4)
5
Family

😉

By on May 10, 2021

Review comment responded on May 10, 2021

GRACIAS por habernos elegido... Usted es la razon de ser de nosotros.

4
Everyone

By on Apr 5, 2021

Review comment responded on Apr 16, 2021

Gracias por su calificación, lo esperamos pronto

5
Family Business Business

Excelente lugar remodelado , limpio , tranquilo. Personal muy amable

By on Feb 12, 2021

Review comment responded on Feb 12, 2021

En mucho valoramos su comentario nos fortalece a continuar, ya que Usted es la razon de nuestro ser

5
Family Business Business

Excelente lugar buena ubicacion, remodelados , todo muy lindo..

By , from California on Jan 22, 2021

Review comment responded on Jan 22, 2021

Agradezco.. su tiempo...y sobre todo saber que cumplimos con sus expectativas, seguiremos esforzandonos..regrese pronto

2
Everyone

The hotel is in the middle of a major renovation. I was told by the front desk thatwork starts at 7:00 a.m. so I did not check in and I went to another hotel instead. I don't know if I lost my deposit or not.

By , from Colorado on Jan 18, 2021

Review comment responded on Feb 2, 2021

LAMENTAMOS EL INCONVENIENTE, DBIDO A NUESTRA REMODELACION , NO CONTAMOS CON MUCHO INVENTARIO, ESPERAMOS EN SU PROXIMA VISITA LO PODAMOS TENER Y ENTREGARLE HABITACION CON UN EARLY CHECK INN

5
Everyone

By on Oct 22, 2020

Review comment responded on Oct 26, 2020

We appreciate your comments, Thank you for choosing us, please come back soon

4
Everyone

By on Aug 11, 2020

Review comment responded on Aug 12, 2020

.we appreciate your comments, we regret the inconvenience that this caused. Thank you for choosing us.

5
Partner Couples

Check in process was quick and thr person was very professional and polite. Room was clean and plenty of tv channels to choose from. They offer a big breakfast but i didnt eat. I would definitely recommend this place to people.

By on Jan 23, 2020

Review comment responded on Jan 27, 2020

We appreciate your comments, Thank you for choosing us, please come back soon

4
Partner Couples Family

Good Missing coffe estation complementary, in room and lobby estation

By on Dec 18, 2019

Review comment responded on Dec 23, 2019

We appreciate your comments, Thank you for choosing us, please come back soon

5
Everyone

By on Oct 12, 2019

Review comment responded on Oct 21, 2019

Thank you for your preference, please come back soon

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